(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talk to someone from Ohio
Customer calls to dispute a recurring transaction before cancellation
Talk to someone from Florida
Someone calls you the wrong name
Say “It’s as easy as 1,2,3 A,B,C’s”
Have a 2nd escalation
Talk to someone from Alabama
Talked off a late fee
Tell a joke
Tell a new cm to enjoy their new card
A customer hangs up on us
When you have to spell Sioux falls
Talk to someone from Washington
Talk to someone from Nevada
Send an email to helpdesk
Payment for full balance on acct
A customer asked about Idaho weather
Say "uh oh spaghettios" in the conversation
Reallocation to deferred promo
Talk to someone from Georgia
Talk to someone from Colorado
Get a 2nd escalation
Say "oh my" on a call
A customer asks about potatoes
Payment refund sent
When a customer brings up politics
Retain an account
Talk to someone from New York
Sent a fax
Four minute or less on dispute call
Save an account
Work the work wowza into the conversation
Make a customer Laugh
When you can successfully lower an apr
Use a customer's name more than 4 times during a call
Sent out a fast card
Successfully take a payment WITHOUT providing confirmation number
Received a call from Elani Curtis
Someone asks you for a confirmation number
Found missing payment and didn’t open payment investigation
Worked the word gondola into the conversation
Talk to someone from South Dakota
Talk to someone from Mississippi
Have a call longer than 20 minutes
When someone asks for your last name
Received a call from Angie Templeton
Say meow on a call
Open a dispute for under $15
Have a call shorter than 1 minute
Get a kudos call for an agent
Tell the customer "Happy Birthday"
Use the term "shoot dang" into the conversation
Say I'm sorry Miss Jackson
Get a 3 on a call
Use the term "y'all"
Talk to someone from New Mexico
Give an amazing appreciation statement
Declining a payment float
Say “Bada Bing Bado Boom” during a call
Talk to someone from Idaho
When a customer tells a joke
Say “I don’t think were in Kansas anymore” on a call
