When acustomerbrings uppoliticsWhensomeoneasks for yourlast nameTalk tosomeonefrom OhioSay "ohmy" ona callTell ajokeUse theterm"y'all"Talk tosomeonefromGeorgiaHave a callshorterthan 1minuteRetainanaccountWorked thewordgondola intotheconversationCustomer callsto dispute arecurringtransactionbeforecancellationSay "uh ohspaghettios"in theconversationFound missingpayment anddidn’t openpaymentinvestigationGet akudos callfor anagentSaveanaccountTalk tosomeonefromAlabamaSay “It’sas easyas 1,2,3A,B,C’s”Receiveda call fromElaniCurtisWhen acustomertells ajokeSay I'msorry MissJacksonSenta faxHave acall longerthan 20minutesPaymentrefundsentPaymentfor fullbalanceon acctAcustomerhangs upon usDeclininga paymentfloatTalk tosomeonefrom SouthDakotaSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberTalk tosomeonefromColoradoReceiveda call fromAngieTempletonTalk tosomeonefromWashingtonSent outa fastcardTalk tosomeonefromFloridaReallocationto deferredpromoTell thecustomer"HappyBirthday"Give anamazingappreciationstatementSomeonecalls youthe wrongnameTalk tosomeonefromMississippiUse the term"shoot dang"into theconversationA customerasked aboutIdahoweatherTell a newcm toenjoy theirnew cardWhen youcansuccessfullylower an aprSend anemail tohelpdeskTalk tosomeonefrom NewYorkUse acustomer'sname morethan 4 timesduring a callTalkedoff alate feeSay “I don’tthink were inKansasanymore” ona callHave a2ndescalationTalk tosomeonefromIdahoGet a 2ndescalationAcustomerasks aboutpotatoesMake acustomerLaughSomeoneasks you foraconfirmationnumberTalk tosomeonefromNevadaWork thework wowzainto theconversationSaymeowon a callTalk tosomeonefrom NewMexicoWhen youhave tospellSioux fallsFourminute orless ondispute callGet a 3on acallSay “BadaBing BadoBoom”during a callOpen adispute forunder $15When acustomerbrings uppoliticsWhensomeoneasks for yourlast nameTalk tosomeonefrom OhioSay "ohmy" ona callTell ajokeUse theterm"y'all"Talk tosomeonefromGeorgiaHave a callshorterthan 1minuteRetainanaccountWorked thewordgondola intotheconversationCustomer callsto dispute arecurringtransactionbeforecancellationSay "uh ohspaghettios"in theconversationFound missingpayment anddidn’t openpaymentinvestigationGet akudos callfor anagentSaveanaccountTalk tosomeonefromAlabamaSay “It’sas easyas 1,2,3A,B,C’s”Receiveda call fromElaniCurtisWhen acustomertells ajokeSay I'msorry MissJacksonSenta faxHave acall longerthan 20minutesPaymentrefundsentPaymentfor fullbalanceon acctAcustomerhangs upon usDeclininga paymentfloatTalk tosomeonefrom SouthDakotaSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberTalk tosomeonefromColoradoReceiveda call fromAngieTempletonTalk tosomeonefromWashingtonSent outa fastcardTalk tosomeonefromFloridaReallocationto deferredpromoTell thecustomer"HappyBirthday"Give anamazingappreciationstatementSomeonecalls youthe wrongnameTalk tosomeonefromMississippiUse the term"shoot dang"into theconversationA customerasked aboutIdahoweatherTell a newcm toenjoy theirnew cardWhen youcansuccessfullylower an aprSend anemail tohelpdeskTalk tosomeonefrom NewYorkUse acustomer'sname morethan 4 timesduring a callTalkedoff alate feeSay “I don’tthink were inKansasanymore” ona callHave a2ndescalationTalk tosomeonefromIdahoGet a 2ndescalationAcustomerasks aboutpotatoesMake acustomerLaughSomeoneasks you foraconfirmationnumberTalk tosomeonefromNevadaWork thework wowzainto theconversationSaymeowon a callTalk tosomeonefrom NewMexicoWhen youhave tospellSioux fallsFourminute orless ondispute callGet a 3on acallSay “BadaBing BadoBoom”during a callOpen adispute forunder $15

The Best Team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When a customer brings up politics
  2. When someone asks for your last name
  3. Talk to someone from Ohio
  4. Say "oh my" on a call
  5. Tell a joke
  6. Use the term "y'all"
  7. Talk to someone from Georgia
  8. Have a call shorter than 1 minute
  9. Retain an account
  10. Worked the word gondola into the conversation
  11. Customer calls to dispute a recurring transaction before cancellation
  12. Say "uh oh spaghettios" in the conversation
  13. Found missing payment and didn’t open payment investigation
  14. Get a kudos call for an agent
  15. Save an account
  16. Talk to someone from Alabama
  17. Say “It’s as easy as 1,2,3 A,B,C’s”
  18. Received a call from Elani Curtis
  19. When a customer tells a joke
  20. Say I'm sorry Miss Jackson
  21. Sent a fax
  22. Have a call longer than 20 minutes
  23. Payment refund sent
  24. Payment for full balance on acct
  25. A customer hangs up on us
  26. Declining a payment float
  27. Talk to someone from South Dakota
  28. Successfully take a payment WITHOUT providing confirmation number
  29. Talk to someone from Colorado
  30. Received a call from Angie Templeton
  31. Talk to someone from Washington
  32. Sent out a fast card
  33. Talk to someone from Florida
  34. Reallocation to deferred promo
  35. Tell the customer "Happy Birthday"
  36. Give an amazing appreciation statement
  37. Someone calls you the wrong name
  38. Talk to someone from Mississippi
  39. Use the term "shoot dang" into the conversation
  40. A customer asked about Idaho weather
  41. Tell a new cm to enjoy their new card
  42. When you can successfully lower an apr
  43. Send an email to helpdesk
  44. Talk to someone from New York
  45. Use a customer's name more than 4 times during a call
  46. Talked off a late fee
  47. Say “I don’t think were in Kansas anymore” on a call
  48. Have a 2nd escalation
  49. Talk to someone from Idaho
  50. Get a 2nd escalation
  51. A customer asks about potatoes
  52. Make a customer Laugh
  53. Someone asks you for a confirmation number
  54. Talk to someone from Nevada
  55. Work the work wowza into the conversation
  56. Say meow on a call
  57. Talk to someone from New Mexico
  58. When you have to spell Sioux falls
  59. Four minute or less on dispute call
  60. Get a 3 on a call
  61. Say “Bada Bing Bado Boom” during a call
  62. Open a dispute for under $15