(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Payment refund sent
Use the term "shoot dang" into the conversation
Talk to someone from Idaho
Make a customer Laugh
Save an account
A customer asked about Idaho weather
Talk to someone from Mississippi
Have a call shorter than 1 minute
Tell a new cm to enjoy their new card
Four minute or less on dispute call
Payment for full balance on acct
Someone asks you for a confirmation number
Get a kudos call for an agent
Get a 3 on a call
Talk to someone from Washington
Someone calls you the wrong name
Worked the word gondola into the conversation
Say “It’s as easy as 1,2,3 A,B,C’s”
Say “Bada Bing Bado Boom” during a call
Say meow on a call
Talk to someone from South Dakota
Successfully take a payment WITHOUT providing confirmation number
Tell a joke
Found missing payment and didn’t open payment investigation
Get a 2nd escalation
Declining a payment float
A customer asks about potatoes
A customer hangs up on us
Say "uh oh spaghettios" in the conversation
Retain an account
When a customer tells a joke
Talk to someone from Georgia
Give an amazing appreciation statement
Talk to someone from Florida
Talk to someone from New Mexico
Have a 2nd escalation
Tell the customer "Happy Birthday"
Talk to someone from Ohio
Use a customer's name more than 4 times during a call
Talked off a late fee
Sent a fax
Received a call from Angie Templeton
Say "oh my" on a call
Reallocation to deferred promo
Have a call longer than 20 minutes
Customer calls to dispute a recurring transaction before cancellation
Open a dispute for under $15
Talk to someone from Alabama
Use the term "y'all"
Say I'm sorry Miss Jackson
Received a call from Elani Curtis
Talk to someone from Nevada
Send an email to helpdesk
Talk to someone from New York
When someone asks for your last name
Talk to someone from Colorado
Sent out a fast card
When you can successfully lower an apr
When a customer brings up politics
Work the work wowza into the conversation
Say “I don’t think were in Kansas anymore” on a call
