(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When you can successfully lower an apr
Have a call shorter than 1 minute
Tell the customer "Happy Birthday"
Received a call from Angie Templeton
Talk to someone from Idaho
Talk to someone from Washington
Sent out a fast card
Declining a payment float
Talk to someone from Alabama
Tell a new cm to enjoy their new card
Retain an account
Open a dispute for under $15
Say meow on a call
Say I'm sorry Miss Jackson
Found missing payment and didn’t open payment investigation
Give an amazing appreciation statement
Talk to someone from Colorado
Say "oh my" on a call
When you have to spell Sioux falls
Make a customer Laugh
Tell a joke
Worked the word gondola into the conversation
Use the term "y'all"
Talk to someone from South Dakota
Payment refund sent
Talk to someone from Ohio
Someone asks you for a confirmation number
Say “I don’t think were in Kansas anymore” on a call
A customer hangs up on us
Send an email to helpdesk
Get a kudos call for an agent
Talk to someone from Mississippi
Sent a fax
Say “Bada Bing Bado Boom” during a call
Customer calls to dispute a recurring transaction before cancellation
Save an account
Use the term "shoot dang" into the conversation
Have a 2nd escalation
When a customer tells a joke
Talk to someone from New Mexico
Say “It’s as easy as 1,2,3 A,B,C’s”
A customer asks about potatoes
Get a 3 on a call
Reallocation to deferred promo
Payment for full balance on acct
Get a 2nd escalation
Someone calls you the wrong name
When a customer brings up politics
Received a call from Elani Curtis
Work the work wowza into the conversation
Say "uh oh spaghettios" in the conversation
When someone asks for your last name
Talk to someone from Nevada
Use a customer's name more than 4 times during a call
Four minute or less on dispute call
Have a call longer than 20 minutes
Talk to someone from Georgia
Talked off a late fee
A customer asked about Idaho weather
Successfully take a payment WITHOUT providing confirmation number
