Say “I don’tthink were inKansasanymore” ona callUse acustomer'sname morethan 4 timesduring a callSomeonecalls youthe wrongnameTell a newcm toenjoy theirnew cardGet a 2ndescalationSaveanaccountOpen adispute forunder $15Receiveda call fromAngieTempletonSenta faxA customerasked aboutIdahoweatherMake acustomerLaughDeclininga paymentfloatHave a2ndescalationFound missingpayment anddidn’t openpaymentinvestigationUse theterm"y'all"Use the term"shoot dang"into theconversationSay "uh ohspaghettios"in theconversationTalk tosomeonefrom NewMexicoSent outa fastcardTalk tosomeonefromMississippiReceiveda call fromElaniCurtisWork thework wowzainto theconversationTalk tosomeonefromAlabamaGet a 3on acallFourminute orless ondispute callTalk tosomeonefrom NewYorkPaymentrefundsentSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberPaymentfor fullbalanceon acctWhensomeoneasks for yourlast nameTell thecustomer"HappyBirthday"RetainanaccountWorked thewordgondola intotheconversationTalk tosomeonefromFloridaTalk tosomeonefromIdahoSay I'msorry MissJacksonTalk tosomeonefromGeorgiaSay “It’sas easyas 1,2,3A,B,C’s”When youcansuccessfullylower an aprTalk tosomeonefromNevadaAcustomerhangs upon usSay "ohmy" ona callSaymeowon a callWhen acustomerbrings uppoliticsWhen acustomertells ajokeTalkedoff alate feeGet akudos callfor anagentSomeoneasks you foraconfirmationnumberGive anamazingappreciationstatementSay “BadaBing BadoBoom”during a callHave a callshorterthan 1minuteTell ajokeAcustomerasks aboutpotatoesWhen youhave tospellSioux fallsTalk tosomeonefromWashingtonHave acall longerthan 20minutesSend anemail tohelpdeskTalk tosomeonefrom OhioTalk tosomeonefrom SouthDakotaCustomer callsto dispute arecurringtransactionbeforecancellationTalk tosomeonefromColoradoReallocationto deferredpromoSay “I don’tthink were inKansasanymore” ona callUse acustomer'sname morethan 4 timesduring a callSomeonecalls youthe wrongnameTell a newcm toenjoy theirnew cardGet a 2ndescalationSaveanaccountOpen adispute forunder $15Receiveda call fromAngieTempletonSenta faxA customerasked aboutIdahoweatherMake acustomerLaughDeclininga paymentfloatHave a2ndescalationFound missingpayment anddidn’t openpaymentinvestigationUse theterm"y'all"Use the term"shoot dang"into theconversationSay "uh ohspaghettios"in theconversationTalk tosomeonefrom NewMexicoSent outa fastcardTalk tosomeonefromMississippiReceiveda call fromElaniCurtisWork thework wowzainto theconversationTalk tosomeonefromAlabamaGet a 3on acallFourminute orless ondispute callTalk tosomeonefrom NewYorkPaymentrefundsentSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberPaymentfor fullbalanceon acctWhensomeoneasks for yourlast nameTell thecustomer"HappyBirthday"RetainanaccountWorked thewordgondola intotheconversationTalk tosomeonefromFloridaTalk tosomeonefromIdahoSay I'msorry MissJacksonTalk tosomeonefromGeorgiaSay “It’sas easyas 1,2,3A,B,C’s”When youcansuccessfullylower an aprTalk tosomeonefromNevadaAcustomerhangs upon usSay "ohmy" ona callSaymeowon a callWhen acustomerbrings uppoliticsWhen acustomertells ajokeTalkedoff alate feeGet akudos callfor anagentSomeoneasks you foraconfirmationnumberGive anamazingappreciationstatementSay “BadaBing BadoBoom”during a callHave a callshorterthan 1minuteTell ajokeAcustomerasks aboutpotatoesWhen youhave tospellSioux fallsTalk tosomeonefromWashingtonHave acall longerthan 20minutesSend anemail tohelpdeskTalk tosomeonefrom OhioTalk tosomeonefrom SouthDakotaCustomer callsto dispute arecurringtransactionbeforecancellationTalk tosomeonefromColoradoReallocationto deferredpromo

The Best Team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say “I don’t think were in Kansas anymore” on a call
  2. Use a customer's name more than 4 times during a call
  3. Someone calls you the wrong name
  4. Tell a new cm to enjoy their new card
  5. Get a 2nd escalation
  6. Save an account
  7. Open a dispute for under $15
  8. Received a call from Angie Templeton
  9. Sent a fax
  10. A customer asked about Idaho weather
  11. Make a customer Laugh
  12. Declining a payment float
  13. Have a 2nd escalation
  14. Found missing payment and didn’t open payment investigation
  15. Use the term "y'all"
  16. Use the term "shoot dang" into the conversation
  17. Say "uh oh spaghettios" in the conversation
  18. Talk to someone from New Mexico
  19. Sent out a fast card
  20. Talk to someone from Mississippi
  21. Received a call from Elani Curtis
  22. Work the work wowza into the conversation
  23. Talk to someone from Alabama
  24. Get a 3 on a call
  25. Four minute or less on dispute call
  26. Talk to someone from New York
  27. Payment refund sent
  28. Successfully take a payment WITHOUT providing confirmation number
  29. Payment for full balance on acct
  30. When someone asks for your last name
  31. Tell the customer "Happy Birthday"
  32. Retain an account
  33. Worked the word gondola into the conversation
  34. Talk to someone from Florida
  35. Talk to someone from Idaho
  36. Say I'm sorry Miss Jackson
  37. Talk to someone from Georgia
  38. Say “It’s as easy as 1,2,3 A,B,C’s”
  39. When you can successfully lower an apr
  40. Talk to someone from Nevada
  41. A customer hangs up on us
  42. Say "oh my" on a call
  43. Say meow on a call
  44. When a customer brings up politics
  45. When a customer tells a joke
  46. Talked off a late fee
  47. Get a kudos call for an agent
  48. Someone asks you for a confirmation number
  49. Give an amazing appreciation statement
  50. Say “Bada Bing Bado Boom” during a call
  51. Have a call shorter than 1 minute
  52. Tell a joke
  53. A customer asks about potatoes
  54. When you have to spell Sioux falls
  55. Talk to someone from Washington
  56. Have a call longer than 20 minutes
  57. Send an email to helpdesk
  58. Talk to someone from Ohio
  59. Talk to someone from South Dakota
  60. Customer calls to dispute a recurring transaction before cancellation
  61. Talk to someone from Colorado
  62. Reallocation to deferred promo