(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A customer asks about potatoes
Talked off a late fee
Talk to someone from Washington
Talk to someone from Alabama
Make a customer Laugh
Say “Bada Bing Bado Boom” during a call
Say I'm sorry Miss Jackson
A customer asked about Idaho weather
Customer calls to dispute a recurring transaction before cancellation
Tell the customer "Happy Birthday"
Someone calls you the wrong name
Retain an account
When you can successfully lower an apr
Talk to someone from Nevada
Sent out a fast card
Talk to someone from Colorado
Give an amazing appreciation statement
Get a kudos call for an agent
Declining a payment float
When someone asks for your last name
Talk to someone from South Dakota
Someone asks you for a confirmation number
Work the work wowza into the conversation
Send an email to helpdesk
Say “It’s as easy as 1,2,3 A,B,C’s”
Open a dispute for under $15
Use a customer's name more than 4 times during a call
Get a 2nd escalation
Talk to someone from Mississippi
Sent a fax
Get a 3 on a call
Found missing payment and didn’t open payment investigation
Tell a new cm to enjoy their new card
Reallocation to deferred promo
Say "oh my" on a call
Talk to someone from New Mexico
A customer hangs up on us
Tell a joke
Talk to someone from Ohio
Have a call longer than 20 minutes
Have a call shorter than 1 minute
Use the term "shoot dang" into the conversation
Worked the word gondola into the conversation
When you have to spell Sioux falls
When a customer brings up politics
Save an account
Say “I don’t think were in Kansas anymore” on a call
Say meow on a call
Talk to someone from Idaho
Four minute or less on dispute call
Payment refund sent
Received a call from Angie Templeton
Payment for full balance on acct
Use the term "y'all"
Say "uh oh spaghettios" in the conversation
Talk to someone from Georgia
Talk to someone from New York
Successfully take a payment WITHOUT providing confirmation number
