(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talk to someone from New York
Customer calls to dispute a recurring transaction before cancellation
Talk to someone from Ohio
Talk to someone from Alabama
A customer asks about potatoes
Talked off a late fee
Work the work wowza into the conversation
Send an email to helpdesk
Say "uh oh spaghettios" in the conversation
Someone asks you for a confirmation number
Have a call shorter than 1 minute
Give an amazing appreciation statement
Found missing payment and didn’t open payment investigation
Talk to someone from Washington
Say "oh my" on a call
Say I'm sorry Miss Jackson
Say “Bada Bing Bado Boom” during a call
Talk to someone from South Dakota
When a customer tells a joke
Make a customer Laugh
Talk to someone from Georgia
Declining a payment float
Talk to someone from Colorado
Say meow on a call
Talk to someone from New Mexico
Tell the customer "Happy Birthday"
Use the term "shoot dang" into the conversation
Get a 2nd escalation
Tell a joke
Talk to someone from Idaho
Tell a new cm to enjoy their new card
Get a kudos call for an agent
Save an account
Talk to someone from Nevada
Have a call longer than 20 minutes
A customer asked about Idaho weather
Payment refund sent
A customer hangs up on us
Use the term "y'all"
When you can successfully lower an apr
Say “I don’t think were in Kansas anymore” on a call
Received a call from Angie Templeton
Received a call from Elani Curtis
Sent a fax
Say “It’s as easy as 1,2,3 A,B,C’s”
When someone asks for your last name
Sent out a fast card
Talk to someone from Mississippi
When you have to spell Sioux falls
Open a dispute for under $15
Retain an account
Get a 3 on a call
Someone calls you the wrong name
Four minute or less on dispute call
Worked the word gondola into the conversation
Have a 2nd escalation
Successfully take a payment WITHOUT providing confirmation number
Payment for full balance on acct
Reallocation to deferred promo
Talk to someone from Florida
Use a customer's name more than 4 times during a call
