(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have a 2nd escalation
Say I'm sorry Miss Jackson
Received a call from Elani Curtis
Say “I don’t think were in Kansas anymore” on a call
Make a customer Laugh
When a customer brings up politics
Four minute or less on dispute call
Send an email to helpdesk
Work the work wowza into the conversation
Use the term "shoot dang" into the conversation
Talk to someone from Colorado
Received a call from Angie Templeton
Found missing payment and didn’t open payment investigation
Payment for full balance on acct
Talk to someone from Alabama
Payment refund sent
Talk to someone from New York
When you have to spell Sioux falls
Open a dispute for under $15
Reallocation to deferred promo
Have a call longer than 20 minutes
Talk to someone from Washington
Tell a new cm to enjoy their new card
Say meow on a call
Say “It’s as easy as 1,2,3 A,B,C’s”
Successfully take a payment WITHOUT providing confirmation number
When you can successfully lower an apr
When someone asks for your last name
A customer asked about Idaho weather
Talk to someone from Georgia
Get a 2nd escalation
Talk to someone from New Mexico
Sent out a fast card
Worked the word gondola into the conversation
Talk to someone from Idaho
Get a kudos call for an agent
Say “Bada Bing Bado Boom” during a call
Get a 3 on a call
Sent a fax
Talk to someone from Ohio
Talk to someone from Nevada
Declining a payment float
Talked off a late fee
Tell the customer "Happy Birthday"
Give an amazing appreciation statement
Say "oh my" on a call
Use a customer's name more than 4 times during a call
Have a call shorter than 1 minute
A customer hangs up on us
Talk to someone from South Dakota
When a customer tells a joke
Tell a joke
Someone calls you the wrong name
Talk to someone from Florida
Talk to someone from Mississippi
Use the term "y'all"
Customer calls to dispute a recurring transaction before cancellation
