Telling3peoplegreatcustomerserviceAssessNeedsValueGreetingstageMakeeyecontactactivelisteningTargetmarketNOTSTOREmostaskedquestionbenefitstagecustomerserviceTelling10peopleservicesuccessloopclosedendedquestionsconfirmationquestionsToneInflectionVolumeRateGreeting3-4minutespersonalneedsAppropriateResponsephysicalcuefeaturespracticalneeds91% ofpeopledo thisServicestagepoorcustomerservicebenefitsInterruptingSmileandlook upTelling3peoplegreatcustomerserviceAssessNeedsValueGreetingstageMakeeyecontactactivelisteningTargetmarketNOTSTOREmostaskedquestionbenefitstagecustomerserviceTelling10peopleservicesuccessloopclosedendedquestionsconfirmationquestionsToneInflectionVolumeRateGreeting3-4minutespersonalneedsAppropriateResponsephysicalcuefeaturespracticalneeds91% ofpeopledo thisServicestagepoorcustomerservicebenefitsInterruptingSmileandlook up

Rise Up Bingo Ch2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
G
4
N
5
O
6
B
7
B
8
O
9
I
10
O
11
B
12
G
13
G
14
B
15
I
16
G
17
I
18
O
19
I
20
I
21
I
22
B
23
N
24
G
25
O
26
N
27
B
28
N
29
O
  1. G-Telling 3 people
  2. N-great customer service
  3. G-Assess Needs
  4. N-Value
  5. O-Greeting stage
  6. B-Make eye contact
  7. B-active listening
  8. O-Target market NOT STORE
  9. I-most asked question
  10. O-benefit stage
  11. B-customer service
  12. G-Telling 10 people
  13. G-service success loop
  14. B-closed ended questions
  15. I-confirmation questions
  16. G-Tone Inflection Volume Rate
  17. I-Greeting
  18. O-3-4 minutes
  19. I-personal needs
  20. I-Appropriate Response
  21. I-physical cue
  22. B-features
  23. N-practical needs
  24. G-91% of people do this
  25. O-Service stage
  26. N-poor customer service
  27. B-benefits
  28. N-Interrupting
  29. O-Smile and look up