closedendedquestionsSmileandlook upfeaturesServicestageTelling3peoplebenefits91% ofpeopledo thismostaskedquestionpracticalneedsgreatcustomerserviceservicesuccesslooppersonalneedsTargetmarketNOTSTOREGreetingInterruptingMakeeyecontactToneInflectionVolumeRateAppropriateResponsebenefitstageValueTelling10people3-4minutesconfirmationquestionsGreetingstageAssessNeedscustomerservicepoorcustomerserviceactivelisteningphysicalcueclosedendedquestionsSmileandlook upfeaturesServicestageTelling3peoplebenefits91% ofpeopledo thismostaskedquestionpracticalneedsgreatcustomerserviceservicesuccesslooppersonalneedsTargetmarketNOTSTOREGreetingInterruptingMakeeyecontactToneInflectionVolumeRateAppropriateResponsebenefitstageValueTelling10people3-4minutesconfirmationquestionsGreetingstageAssessNeedscustomerservicepoorcustomerserviceactivelisteningphysicalcue

Rise Up Bingo Ch2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
O
5
G
6
B
7
G
8
I
9
N
10
N
11
G
12
I
13
O
14
I
15
N
16
B
17
G
18
I
19
O
20
N
21
G
22
O
23
I
24
O
25
G
26
B
27
N
28
B
29
I
  1. B-closed ended questions
  2. O-Smile and look up
  3. B-features
  4. O-Service stage
  5. G-Telling 3 people
  6. B-benefits
  7. G-91% of people do this
  8. I-most asked question
  9. N-practical needs
  10. N-great customer service
  11. G-service success loop
  12. I-personal needs
  13. O-Target market NOT STORE
  14. I-Greeting
  15. N-Interrupting
  16. B-Make eye contact
  17. G-Tone Inflection Volume Rate
  18. I-Appropriate Response
  19. O-benefit stage
  20. N-Value
  21. G-Telling 10 people
  22. O-3-4 minutes
  23. I-confirmation questions
  24. O-Greeting stage
  25. G-Assess Needs
  26. B-customer service
  27. N-poor customer service
  28. B-active listening
  29. I-physical cue