customerservicepersonalneedsclosedendedquestionsAssessNeedsInterruptingTelling3peopleMakeeyecontact3-4minutesactivelisteningfeaturesSmileandlook upAppropriateResponseServicestagebenefitstageValueconfirmationquestionspoorcustomerserviceservicesuccessloopbenefitsgreatcustomerservice91% ofpeopledo thisToneInflectionVolumeRateGreetingmostaskedquestionGreetingstageTelling10peoplephysicalcuepracticalneedsTargetmarketNOTSTOREcustomerservicepersonalneedsclosedendedquestionsAssessNeedsInterruptingTelling3peopleMakeeyecontact3-4minutesactivelisteningfeaturesSmileandlook upAppropriateResponseServicestagebenefitstageValueconfirmationquestionspoorcustomerserviceservicesuccessloopbenefitsgreatcustomerservice91% ofpeopledo thisToneInflectionVolumeRateGreetingmostaskedquestionGreetingstageTelling10peoplephysicalcuepracticalneedsTargetmarketNOTSTORE

Rise Up Bingo Ch2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
G
5
N
6
G
7
B
8
O
9
B
10
B
11
O
12
I
13
O
14
O
15
N
16
I
17
N
18
G
19
B
20
N
21
G
22
G
23
I
24
I
25
O
26
G
27
I
28
N
29
O
  1. B-customer service
  2. I-personal needs
  3. B-closed ended questions
  4. G-Assess Needs
  5. N-Interrupting
  6. G-Telling 3 people
  7. B-Make eye contact
  8. O-3-4 minutes
  9. B-active listening
  10. B-features
  11. O-Smile and look up
  12. I-Appropriate Response
  13. O-Service stage
  14. O-benefit stage
  15. N-Value
  16. I-confirmation questions
  17. N-poor customer service
  18. G-service success loop
  19. B-benefits
  20. N-great customer service
  21. G-91% of people do this
  22. G-Tone Inflection Volume Rate
  23. I-Greeting
  24. I-most asked question
  25. O-Greeting stage
  26. G-Telling 10 people
  27. I-physical cue
  28. N-practical needs
  29. O-Target market NOT STORE