ValueSmileandlook upServicestageToneInflectionVolumeRatepracticalneedscustomerserviceInterruptingTargetmarketNOTSTOREservicesuccessloopmostaskedquestionactivelisteningAssessNeedsbenefitsMakeeyecontactGreeting3-4minutespersonalneeds91% ofpeopledo thisTelling10peopleAppropriateResponsegreatcustomerserviceGreetingstageTelling3peoplepoorcustomerservicefeaturesphysicalcuebenefitstageclosedendedquestionsconfirmationquestionsValueSmileandlook upServicestageToneInflectionVolumeRatepracticalneedscustomerserviceInterruptingTargetmarketNOTSTOREservicesuccessloopmostaskedquestionactivelisteningAssessNeedsbenefitsMakeeyecontactGreeting3-4minutespersonalneeds91% ofpeopledo thisTelling10peopleAppropriateResponsegreatcustomerserviceGreetingstageTelling3peoplepoorcustomerservicefeaturesphysicalcuebenefitstageclosedendedquestionsconfirmationquestions

Rise Up Bingo Ch2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
O
4
G
5
N
6
B
7
N
8
O
9
G
10
I
11
B
12
G
13
B
14
B
15
I
16
O
17
I
18
G
19
G
20
I
21
N
22
O
23
G
24
N
25
B
26
I
27
O
28
B
29
I
  1. N-Value
  2. O-Smile and look up
  3. O-Service stage
  4. G-Tone Inflection Volume Rate
  5. N-practical needs
  6. B-customer service
  7. N-Interrupting
  8. O-Target market NOT STORE
  9. G-service success loop
  10. I-most asked question
  11. B-active listening
  12. G-Assess Needs
  13. B-benefits
  14. B-Make eye contact
  15. I-Greeting
  16. O-3-4 minutes
  17. I-personal needs
  18. G-91% of people do this
  19. G-Telling 10 people
  20. I-Appropriate Response
  21. N-great customer service
  22. O-Greeting stage
  23. G-Telling 3 people
  24. N-poor customer service
  25. B-features
  26. I-physical cue
  27. O-benefit stage
  28. B-closed ended questions
  29. I-confirmation questions