AssessNeedspersonalneedsphysicalcueMakeeyecontact91% ofpeopledo thisgreatcustomerserviceServicestageactivelisteningfeaturesbenefitstagecustomerserviceservicesuccessloop3-4minutesSmileandlook upGreetingstagepracticalneedsclosedendedquestionsTelling3peopleconfirmationquestionsGreetingpoorcustomerserviceTelling10peopleTargetmarketNOTSTOREInterruptingToneInflectionVolumeRatebenefitsAppropriateResponsemostaskedquestionValueAssessNeedspersonalneedsphysicalcueMakeeyecontact91% ofpeopledo thisgreatcustomerserviceServicestageactivelisteningfeaturesbenefitstagecustomerserviceservicesuccessloop3-4minutesSmileandlook upGreetingstagepracticalneedsclosedendedquestionsTelling3peopleconfirmationquestionsGreetingpoorcustomerserviceTelling10peopleTargetmarketNOTSTOREInterruptingToneInflectionVolumeRatebenefitsAppropriateResponsemostaskedquestionValue

Rise Up Bingo Ch2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
B
5
G
6
N
7
O
8
B
9
B
10
O
11
B
12
G
13
O
14
O
15
O
16
N
17
B
18
G
19
I
20
I
21
N
22
G
23
O
24
N
25
G
26
B
27
I
28
I
29
N
  1. G-Assess Needs
  2. I-personal needs
  3. I-physical cue
  4. B-Make eye contact
  5. G-91% of people do this
  6. N-great customer service
  7. O-Service stage
  8. B-active listening
  9. B-features
  10. O-benefit stage
  11. B-customer service
  12. G-service success loop
  13. O-3-4 minutes
  14. O-Smile and look up
  15. O-Greeting stage
  16. N-practical needs
  17. B-closed ended questions
  18. G-Telling 3 people
  19. I-confirmation questions
  20. I-Greeting
  21. N-poor customer service
  22. G-Telling 10 people
  23. O-Target market NOT STORE
  24. N-Interrupting
  25. G-Tone Inflection Volume Rate
  26. B-benefits
  27. I-Appropriate Response
  28. I-most asked question
  29. N-Value