poorcustomerserviceGreetingstageAppropriateResponseGreetingservicesuccessloopfeaturesTelling3peoplecustomerserviceValueclosedendedquestionsactivelisteningconfirmationquestionsMakeeyecontactTargetmarketNOTSTOREmostaskedquestionbenefitsbenefitstageInterruptingSmileandlook up3-4minutesToneInflectionVolumeRatepracticalneedspersonalneedsphysicalcueServicestageTelling10peoplegreatcustomerservice91% ofpeopledo thisAssessNeedspoorcustomerserviceGreetingstageAppropriateResponseGreetingservicesuccessloopfeaturesTelling3peoplecustomerserviceValueclosedendedquestionsactivelisteningconfirmationquestionsMakeeyecontactTargetmarketNOTSTOREmostaskedquestionbenefitsbenefitstageInterruptingSmileandlook up3-4minutesToneInflectionVolumeRatepracticalneedspersonalneedsphysicalcueServicestageTelling10peoplegreatcustomerservice91% ofpeopledo thisAssessNeeds

Rise Up Bingo Ch2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
I
4
I
5
G
6
B
7
G
8
B
9
N
10
B
11
B
12
I
13
B
14
O
15
I
16
B
17
O
18
N
19
O
20
O
21
G
22
N
23
I
24
I
25
O
26
G
27
N
28
G
29
G
  1. N-poor customer service
  2. O-Greeting stage
  3. I-Appropriate Response
  4. I-Greeting
  5. G-service success loop
  6. B-features
  7. G-Telling 3 people
  8. B-customer service
  9. N-Value
  10. B-closed ended questions
  11. B-active listening
  12. I-confirmation questions
  13. B-Make eye contact
  14. O-Target market NOT STORE
  15. I-most asked question
  16. B-benefits
  17. O-benefit stage
  18. N-Interrupting
  19. O-Smile and look up
  20. O-3-4 minutes
  21. G-Tone Inflection Volume Rate
  22. N-practical needs
  23. I-personal needs
  24. I-physical cue
  25. O-Service stage
  26. G-Telling 10 people
  27. N-great customer service
  28. G-91% of people do this
  29. G-Assess Needs