Use thewordspectacularon a callA call lessthan 10minutes!Answer aquestionin TeamsCall belowbaselinefor AHTDe-escalatecustomerMentionChat inclosing!Learn anew thingabout yourneighborPositivepush backon techrequestLearnsomethingnew inVivint UNo W/Ttransfersto CLNoaftercall forremainderof shift.Post Workappropriatejoke inTeamsPost awork tip inTeamsA call lessthan 8minutes!Catch upon ALLemails.A call lessthan 10minutes!Use thewordspectacularon a callA call lessthan 10minutes!Answer aquestionin TeamsCall belowbaselinefor AHTDe-escalatecustomerMentionChat inclosing!Learn anew thingabout yourneighborPositivepush backon techrequestLearnsomethingnew inVivint UNo W/Ttransfersto CLNoaftercall forremainderof shift.Post Workappropriatejoke inTeamsPost awork tip inTeamsA call lessthan 8minutes!Catch upon ALLemails.A call lessthan 10minutes!

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the word spectacular on a call
  2. A call less than 10 minutes!
  3. Answer a question in Teams
  4. Call below baseline for AHT
  5. De- escalate customer
  6. Mention Chat in closing!
  7. Learn a new thing about your neighbor
  8. Positive push back on tech request
  9. Learn something new in Vivint U
  10. No W/T transfers to CL
  11. No aftercall for remainder of shift.
  12. Post Work appropriate joke in Teams
  13. Post a work tip in Teams
  14. A call less than 8 minutes!
  15. Catch up on ALL emails.
  16. A call less than 10 minutes!