Post awork tip inTeamsA call lessthan 10minutes!De-escalatecustomerNoaftercall forremainderof shift.No W/Ttransfersto CLPost Workappropriatejoke inTeamsLearn anew thingabout yourneighborA call lessthan 8minutes!Use thewordspectacularon a callAnswer aquestionin TeamsCall belowbaselinefor AHTPositivepush backon techrequestCatch upon ALLemails.A call lessthan 10minutes!MentionChat inclosing!Learnsomethingnew inVivint UPost awork tip inTeamsA call lessthan 10minutes!De-escalatecustomerNoaftercall forremainderof shift.No W/Ttransfersto CLPost Workappropriatejoke inTeamsLearn anew thingabout yourneighborA call lessthan 8minutes!Use thewordspectacularon a callAnswer aquestionin TeamsCall belowbaselinefor AHTPositivepush backon techrequestCatch upon ALLemails.A call lessthan 10minutes!MentionChat inclosing!Learnsomethingnew inVivint U

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a work tip in Teams
  2. A call less than 10 minutes!
  3. De- escalate customer
  4. No aftercall for remainder of shift.
  5. No W/T transfers to CL
  6. Post Work appropriate joke in Teams
  7. Learn a new thing about your neighbor
  8. A call less than 8 minutes!
  9. Use the word spectacular on a call
  10. Answer a question in Teams
  11. Call below baseline for AHT
  12. Positive push back on tech request
  13. Catch up on ALL emails.
  14. A call less than 10 minutes!
  15. Mention Chat in closing!
  16. Learn something new in Vivint U