De-escalatecustomerA call lessthan 10minutes!MentionChat inclosing!Use thewordspectacularon a callPost Workappropriatejoke inTeamsCall belowbaselinefor AHTPositivepush backon techrequestNo W/Ttransfersto CLNoaftercall forremainderof shift.Post awork tip inTeamsLearn anew thingabout yourneighborAnswer aquestionin TeamsA call lessthan 10minutes!Catch upon ALLemails.A call lessthan 8minutes!Learnsomethingnew inVivint UDe-escalatecustomerA call lessthan 10minutes!MentionChat inclosing!Use thewordspectacularon a callPost Workappropriatejoke inTeamsCall belowbaselinefor AHTPositivepush backon techrequestNo W/Ttransfersto CLNoaftercall forremainderof shift.Post awork tip inTeamsLearn anew thingabout yourneighborAnswer aquestionin TeamsA call lessthan 10minutes!Catch upon ALLemails.A call lessthan 8minutes!Learnsomethingnew inVivint U

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De- escalate customer
  2. A call less than 10 minutes!
  3. Mention Chat in closing!
  4. Use the word spectacular on a call
  5. Post Work appropriate joke in Teams
  6. Call below baseline for AHT
  7. Positive push back on tech request
  8. No W/T transfers to CL
  9. No aftercall for remainder of shift.
  10. Post a work tip in Teams
  11. Learn a new thing about your neighbor
  12. Answer a question in Teams
  13. A call less than 10 minutes!
  14. Catch up on ALL emails.
  15. A call less than 8 minutes!
  16. Learn something new in Vivint U