Catch upon ALLemails.Noaftercall forremainderof shift.Positivepush backon techrequestLearnsomethingnew inVivint UNo W/Ttransfersto CLMentionChat inclosing!Learn anew thingabout yourneighborAnswer aquestionin TeamsA call lessthan 8minutes!A call lessthan 10minutes!A call lessthan 10minutes!Call belowbaselinefor AHTDe-escalatecustomerPost Workappropriatejoke inTeamsPost awork tip inTeamsUse thewordspectacularon a callCatch upon ALLemails.Noaftercall forremainderof shift.Positivepush backon techrequestLearnsomethingnew inVivint UNo W/Ttransfersto CLMentionChat inclosing!Learn anew thingabout yourneighborAnswer aquestionin TeamsA call lessthan 8minutes!A call lessthan 10minutes!A call lessthan 10minutes!Call belowbaselinefor AHTDe-escalatecustomerPost Workappropriatejoke inTeamsPost awork tip inTeamsUse thewordspectacularon a call

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Catch up on ALL emails.
  2. No aftercall for remainder of shift.
  3. Positive push back on tech request
  4. Learn something new in Vivint U
  5. No W/T transfers to CL
  6. Mention Chat in closing!
  7. Learn a new thing about your neighbor
  8. Answer a question in Teams
  9. A call less than 8 minutes!
  10. A call less than 10 minutes!
  11. A call less than 10 minutes!
  12. Call below baseline for AHT
  13. De- escalate customer
  14. Post Work appropriate joke in Teams
  15. Post a work tip in Teams
  16. Use the word spectacular on a call