CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. No W/T transfers to CL
2. Post a work tip in Teams
3. No aftercall for remainder of shift.
4. Learn a new thing about your neighbor
5. Answer a question in Teams
6. Catch up on ALL emails.
7. De- escalate customer
8. A call less than 10 minutes!
9. Positive push back on tech request
10. Use the word spectacular on a call
11. A call less than 8 minutes!
12. Post Work appropriate joke in Teams
13. Call below baseline for AHT
14. Learn something new in Vivint U
15. A call less than 10 minutes!
16. Mention Chat in closing!