Positivepush backon techrequestDe-escalatecustomerUse thewordspectacularon a callPost Workappropriatejoke inTeamsMentionChat inclosing!Catch upon ALLemails.Learn anew thingabout yourneighborPost awork tip inTeamsCall belowbaselinefor AHTA call lessthan 8minutes!Noaftercall forremainderof shift.A call lessthan 10minutes!Answer aquestionin TeamsNo W/Ttransfersto CLLearnsomethingnew inVivint UA call lessthan 10minutes!Positivepush backon techrequestDe-escalatecustomerUse thewordspectacularon a callPost Workappropriatejoke inTeamsMentionChat inclosing!Catch upon ALLemails.Learn anew thingabout yourneighborPost awork tip inTeamsCall belowbaselinefor AHTA call lessthan 8minutes!Noaftercall forremainderof shift.A call lessthan 10minutes!Answer aquestionin TeamsNo W/Ttransfersto CLLearnsomethingnew inVivint UA call lessthan 10minutes!

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive push back on tech request
  2. De- escalate customer
  3. Use the word spectacular on a call
  4. Post Work appropriate joke in Teams
  5. Mention Chat in closing!
  6. Catch up on ALL emails.
  7. Learn a new thing about your neighbor
  8. Post a work tip in Teams
  9. Call below baseline for AHT
  10. A call less than 8 minutes!
  11. No aftercall for remainder of shift.
  12. A call less than 10 minutes!
  13. Answer a question in Teams
  14. No W/T transfers to CL
  15. Learn something new in Vivint U
  16. A call less than 10 minutes!