Noaftercall forremainderof shift.Learn anew thingabout yourneighborLearnsomethingnew inVivint UMentionChat inclosing!Post Workappropriatejoke inTeamsDe-escalatecustomerA call lessthan 8minutes!Call belowbaselinefor AHTPost awork tip inTeamsPositivepush backon techrequestCatch upon ALLemails.No W/Ttransfersto CLA call lessthan 10minutes!Use thewordspectacularon a callAnswer aquestionin TeamsA call lessthan 10minutes!Noaftercall forremainderof shift.Learn anew thingabout yourneighborLearnsomethingnew inVivint UMentionChat inclosing!Post Workappropriatejoke inTeamsDe-escalatecustomerA call lessthan 8minutes!Call belowbaselinefor AHTPost awork tip inTeamsPositivepush backon techrequestCatch upon ALLemails.No W/Ttransfersto CLA call lessthan 10minutes!Use thewordspectacularon a callAnswer aquestionin TeamsA call lessthan 10minutes!

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No aftercall for remainder of shift.
  2. Learn a new thing about your neighbor
  3. Learn something new in Vivint U
  4. Mention Chat in closing!
  5. Post Work appropriate joke in Teams
  6. De- escalate customer
  7. A call less than 8 minutes!
  8. Call below baseline for AHT
  9. Post a work tip in Teams
  10. Positive push back on tech request
  11. Catch up on ALL emails.
  12. No W/T transfers to CL
  13. A call less than 10 minutes!
  14. Use the word spectacular on a call
  15. Answer a question in Teams
  16. A call less than 10 minutes!