Answer aquestionin TeamsPost awork tip inTeamsUse thewordspectacularon a callLearn anew thingabout yourneighborA call lessthan 10minutes!A call lessthan 10minutes!Catch upon ALLemails.Post Workappropriatejoke inTeamsNoaftercall forremainderof shift.De-escalatecustomerNo W/Ttransfersto CLMentionChat inclosing!A call lessthan 8minutes!Learnsomethingnew inVivint UPositivepush backon techrequestCall belowbaselinefor AHTAnswer aquestionin TeamsPost awork tip inTeamsUse thewordspectacularon a callLearn anew thingabout yourneighborA call lessthan 10minutes!A call lessthan 10minutes!Catch upon ALLemails.Post Workappropriatejoke inTeamsNoaftercall forremainderof shift.De-escalatecustomerNo W/Ttransfersto CLMentionChat inclosing!A call lessthan 8minutes!Learnsomethingnew inVivint UPositivepush backon techrequestCall belowbaselinefor AHT

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a question in Teams
  2. Post a work tip in Teams
  3. Use the word spectacular on a call
  4. Learn a new thing about your neighbor
  5. A call less than 10 minutes!
  6. A call less than 10 minutes!
  7. Catch up on ALL emails.
  8. Post Work appropriate joke in Teams
  9. No aftercall for remainder of shift.
  10. De- escalate customer
  11. No W/T transfers to CL
  12. Mention Chat in closing!
  13. A call less than 8 minutes!
  14. Learn something new in Vivint U
  15. Positive push back on tech request
  16. Call below baseline for AHT