Catch upon ALLemails.Call belowbaselinefor AHTUse thewordspectacularon a callAnswer aquestionin TeamsA call lessthan 10minutes!No W/Ttransfersto CLNoaftercall forremainderof shift.Positivepush backon techrequestLearnsomethingnew inVivint UA call lessthan 8minutes!Post Workappropriatejoke inTeamsDe-escalatecustomerMentionChat inclosing!Learn anew thingabout yourneighborA call lessthan 10minutes!Post awork tip inTeamsCatch upon ALLemails.Call belowbaselinefor AHTUse thewordspectacularon a callAnswer aquestionin TeamsA call lessthan 10minutes!No W/Ttransfersto CLNoaftercall forremainderof shift.Positivepush backon techrequestLearnsomethingnew inVivint UA call lessthan 8minutes!Post Workappropriatejoke inTeamsDe-escalatecustomerMentionChat inclosing!Learn anew thingabout yourneighborA call lessthan 10minutes!Post awork tip inTeams

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Catch up on ALL emails.
  2. Call below baseline for AHT
  3. Use the word spectacular on a call
  4. Answer a question in Teams
  5. A call less than 10 minutes!
  6. No W/T transfers to CL
  7. No aftercall for remainder of shift.
  8. Positive push back on tech request
  9. Learn something new in Vivint U
  10. A call less than 8 minutes!
  11. Post Work appropriate joke in Teams
  12. De- escalate customer
  13. Mention Chat in closing!
  14. Learn a new thing about your neighbor
  15. A call less than 10 minutes!
  16. Post a work tip in Teams