Post Workappropriatejoke inTeamsUse thewordspectacularon a callPost awork tip inTeamsA call lessthan 10minutes!Learnsomethingnew inVivint UDe-escalatecustomerA call lessthan 10minutes!Learn anew thingabout yourneighborNoaftercall forremainderof shift.MentionChat inclosing!Positivepush backon techrequestNo W/Ttransfersto CLA call lessthan 8minutes!Call belowbaselinefor AHTAnswer aquestionin TeamsCatch upon ALLemails.Post Workappropriatejoke inTeamsUse thewordspectacularon a callPost awork tip inTeamsA call lessthan 10minutes!Learnsomethingnew inVivint UDe-escalatecustomerA call lessthan 10minutes!Learn anew thingabout yourneighborNoaftercall forremainderof shift.MentionChat inclosing!Positivepush backon techrequestNo W/Ttransfersto CLA call lessthan 8minutes!Call belowbaselinefor AHTAnswer aquestionin TeamsCatch upon ALLemails.

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Post Work appropriate joke in Teams
  2. Use the word spectacular on a call
  3. Post a work tip in Teams
  4. A call less than 10 minutes!
  5. Learn something new in Vivint U
  6. De- escalate customer
  7. A call less than 10 minutes!
  8. Learn a new thing about your neighbor
  9. No aftercall for remainder of shift.
  10. Mention Chat in closing!
  11. Positive push back on tech request
  12. No W/T transfers to CL
  13. A call less than 8 minutes!
  14. Call below baseline for AHT
  15. Answer a question in Teams
  16. Catch up on ALL emails.