No W/Ttransfersto CLUse thewordspectacularon a callPositivepush backon techrequestPost awork tip inTeamsDe-escalatecustomerAnswer aquestionin TeamsA call lessthan 10minutes!Post Workappropriatejoke inTeamsCall belowbaselinefor AHTCatch upon ALLemails.MentionChat inclosing!A call lessthan 8minutes!A call lessthan 10minutes!Noaftercall forremainderof shift.Learnsomethingnew inVivint ULearn anew thingabout yourneighborNo W/Ttransfersto CLUse thewordspectacularon a callPositivepush backon techrequestPost awork tip inTeamsDe-escalatecustomerAnswer aquestionin TeamsA call lessthan 10minutes!Post Workappropriatejoke inTeamsCall belowbaselinefor AHTCatch upon ALLemails.MentionChat inclosing!A call lessthan 8minutes!A call lessthan 10minutes!Noaftercall forremainderof shift.Learnsomethingnew inVivint ULearn anew thingabout yourneighbor

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No W/T transfers to CL
  2. Use the word spectacular on a call
  3. Positive push back on tech request
  4. Post a work tip in Teams
  5. De- escalate customer
  6. Answer a question in Teams
  7. A call less than 10 minutes!
  8. Post Work appropriate joke in Teams
  9. Call below baseline for AHT
  10. Catch up on ALL emails.
  11. Mention Chat in closing!
  12. A call less than 8 minutes!
  13. A call less than 10 minutes!
  14. No aftercall for remainder of shift.
  15. Learn something new in Vivint U
  16. Learn a new thing about your neighbor