Call belowbaselinefor AHTLearnsomethingnew inVivint UA call lessthan 10minutes!No W/Ttransfersto CLA call lessthan 8minutes!A call lessthan 10minutes!Positivepush backon techrequestAnswer aquestionin TeamsNoaftercall forremainderof shift.Post awork tip inTeamsDe-escalatecustomerCatch upon ALLemails.Post Workappropriatejoke inTeamsMentionChat inclosing!Learn anew thingabout yourneighborUse thewordspectacularon a callCall belowbaselinefor AHTLearnsomethingnew inVivint UA call lessthan 10minutes!No W/Ttransfersto CLA call lessthan 8minutes!A call lessthan 10minutes!Positivepush backon techrequestAnswer aquestionin TeamsNoaftercall forremainderof shift.Post awork tip inTeamsDe-escalatecustomerCatch upon ALLemails.Post Workappropriatejoke inTeamsMentionChat inclosing!Learn anew thingabout yourneighborUse thewordspectacularon a call

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Call below baseline for AHT
  2. Learn something new in Vivint U
  3. A call less than 10 minutes!
  4. No W/T transfers to CL
  5. A call less than 8 minutes!
  6. A call less than 10 minutes!
  7. Positive push back on tech request
  8. Answer a question in Teams
  9. No aftercall for remainder of shift.
  10. Post a work tip in Teams
  11. De- escalate customer
  12. Catch up on ALL emails.
  13. Post Work appropriate joke in Teams
  14. Mention Chat in closing!
  15. Learn a new thing about your neighbor
  16. Use the word spectacular on a call