Answer aquestionin TeamsDe-escalatecustomerPost awork tip inTeamsLearnsomethingnew inVivint UA call lessthan 10minutes!Noaftercall forremainderof shift.Positivepush backon techrequestNo W/Ttransfersto CLMentionChat inclosing!Learn anew thingabout yourneighborCall belowbaselinefor AHTA call lessthan 10minutes!Use thewordspectacularon a callCatch upon ALLemails.Post Workappropriatejoke inTeamsA call lessthan 8minutes!Answer aquestionin TeamsDe-escalatecustomerPost awork tip inTeamsLearnsomethingnew inVivint UA call lessthan 10minutes!Noaftercall forremainderof shift.Positivepush backon techrequestNo W/Ttransfersto CLMentionChat inclosing!Learn anew thingabout yourneighborCall belowbaselinefor AHTA call lessthan 10minutes!Use thewordspectacularon a callCatch upon ALLemails.Post Workappropriatejoke inTeamsA call lessthan 8minutes!

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a question in Teams
  2. De- escalate customer
  3. Post a work tip in Teams
  4. Learn something new in Vivint U
  5. A call less than 10 minutes!
  6. No aftercall for remainder of shift.
  7. Positive push back on tech request
  8. No W/T transfers to CL
  9. Mention Chat in closing!
  10. Learn a new thing about your neighbor
  11. Call below baseline for AHT
  12. A call less than 10 minutes!
  13. Use the word spectacular on a call
  14. Catch up on ALL emails.
  15. Post Work appropriate joke in Teams
  16. A call less than 8 minutes!