Call belowbaselinefor AHTMentionChat inclosing!A call lessthan 10minutes!Learnsomethingnew inVivint UCatch upon ALLemails.Learn anew thingabout yourneighborAnswer aquestionin TeamsPost Workappropriatejoke inTeamsUse thewordspectacularon a callNo W/Ttransfersto CLDe-escalatecustomerPost awork tip inTeamsPositivepush backon techrequestNoaftercall forremainderof shift.A call lessthan 10minutes!A call lessthan 8minutes!Call belowbaselinefor AHTMentionChat inclosing!A call lessthan 10minutes!Learnsomethingnew inVivint UCatch upon ALLemails.Learn anew thingabout yourneighborAnswer aquestionin TeamsPost Workappropriatejoke inTeamsUse thewordspectacularon a callNo W/Ttransfersto CLDe-escalatecustomerPost awork tip inTeamsPositivepush backon techrequestNoaftercall forremainderof shift.A call lessthan 10minutes!A call lessthan 8minutes!

CALL CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call below baseline for AHT
  2. Mention Chat in closing!
  3. A call less than 10 minutes!
  4. Learn something new in Vivint U
  5. Catch up on ALL emails.
  6. Learn a new thing about your neighbor
  7. Answer a question in Teams
  8. Post Work appropriate joke in Teams
  9. Use the word spectacular on a call
  10. No W/T transfers to CL
  11. De- escalate customer
  12. Post a work tip in Teams
  13. Positive push back on tech request
  14. No aftercall for remainder of shift.
  15. A call less than 10 minutes!
  16. A call less than 8 minutes!