Callneeds tobe DCedMemberHangs up onyou in midsentenceMultiplecxl withonememberMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Memberdoes not tellus to "Havea good day"Claims theyspoke withsomeonealreadyTransferto SalesCareingtonCallDemandsa refundCustomeryellsCallabandonedMemberneverreturnedcxl formDemandsasupervisorThreatenedwithchargebackClaimscallCustomerswearsClaimsthey don'thave apolicyChangeFormHumanaCallAccusedof beinga scamChargedbyanothercompanyThreatenedwithLawsuitTrying tologin tothe wrongwebsiteChesapeakCallCallneeds tobe DCedMemberHangs up onyou in midsentenceMultiplecxl withonememberMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Memberdoes not tellus to "Havea good day"Claims theyspoke withsomeonealreadyTransferto SalesCareingtonCallDemandsa refundCustomeryellsCallabandonedMemberneverreturnedcxl formDemandsasupervisorThreatenedwithchargebackClaimscallCustomerswearsClaimsthey don'thave apolicyChangeFormHumanaCallAccusedof beinga scamChargedbyanothercompanyThreatenedwithLawsuitTrying tologin tothe wrongwebsiteChesapeakCall

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Call needs to be DCed
  2. Member Hangs up on you in mid sentence
  3. Multiple cxl with one member
  4. Member updating CC on file after yelling at you about it not declining because they have money.
  5. Member does not tell us to "Have a good day"
  6. Claims they spoke with someone already
  7. Transfer to Sales
  8. Careington Call
  9. Demands a refund
  10. Customer yells
  11. Call abandoned
  12. Member never returned cxl form
  13. Demands a supervisor
  14. Threatened with chargeback
  15. Claims call
  16. Customer swears
  17. Claims they don't have a policy
  18. Change Form
  19. Humana Call
  20. Accused of being a scam
  21. Charged by another company
  22. Threatened with Lawsuit
  23. Trying to login to the wrong website
  24. Chesapeak Call