CallabandonedMemberHangs up onyou in midsentenceChangeFormMemberneverreturnedcxl formChesapeakCallChargedbyanothercompanyCustomeryellsAccusedof beinga scamClaimscallCallneeds tobe DCedDemandsasupervisorDemandsa refundCareingtonCallThreatenedwithchargebackTransferto SalesCustomerswearsHumanaCallMultiplecxl withonememberThreatenedwithLawsuitTrying tologin tothe wrongwebsiteMemberdoes not tellus to "Havea good day"Member updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Claimsthey don'thave apolicyClaims theyspoke withsomeonealreadyCallabandonedMemberHangs up onyou in midsentenceChangeFormMemberneverreturnedcxl formChesapeakCallChargedbyanothercompanyCustomeryellsAccusedof beinga scamClaimscallCallneeds tobe DCedDemandsasupervisorDemandsa refundCareingtonCallThreatenedwithchargebackTransferto SalesCustomerswearsHumanaCallMultiplecxl withonememberThreatenedwithLawsuitTrying tologin tothe wrongwebsiteMemberdoes not tellus to "Havea good day"Member updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Claimsthey don'thave apolicyClaims theyspoke withsomeonealready

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call abandoned
  2. Member Hangs up on you in mid sentence
  3. Change Form
  4. Member never returned cxl form
  5. Chesapeak Call
  6. Charged by another company
  7. Customer yells
  8. Accused of being a scam
  9. Claims call
  10. Call needs to be DCed
  11. Demands a supervisor
  12. Demands a refund
  13. Careington Call
  14. Threatened with chargeback
  15. Transfer to Sales
  16. Customer swears
  17. Humana Call
  18. Multiple cxl with one member
  19. Threatened with Lawsuit
  20. Trying to login to the wrong website
  21. Member does not tell us to "Have a good day"
  22. Member updating CC on file after yelling at you about it not declining because they have money.
  23. Claims they don't have a policy
  24. Claims they spoke with someone already