CustomeryellsDemandsa refundMemberHangs up onyou in midsentenceMemberneverreturnedcxl formClaims theyspoke withsomeonealreadyThreatenedwithchargebackThreatenedwithLawsuitChangeFormHumanaCallClaimsthey don'thave apolicyCallabandonedCareingtonCallCallneeds tobe DCedAccusedof beinga scamChargedbyanothercompanyTransferto SalesMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.ChesapeakCallTrying tologin tothe wrongwebsiteMemberdoes not tellus to "Havea good day"Multiplecxl withonememberClaimscallCustomerswearsDemandsasupervisorCustomeryellsDemandsa refundMemberHangs up onyou in midsentenceMemberneverreturnedcxl formClaims theyspoke withsomeonealreadyThreatenedwithchargebackThreatenedwithLawsuitChangeFormHumanaCallClaimsthey don'thave apolicyCallabandonedCareingtonCallCallneeds tobe DCedAccusedof beinga scamChargedbyanothercompanyTransferto SalesMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.ChesapeakCallTrying tologin tothe wrongwebsiteMemberdoes not tellus to "Havea good day"Multiplecxl withonememberClaimscallCustomerswearsDemandsasupervisor

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer yells
  2. Demands a refund
  3. Member Hangs up on you in mid sentence
  4. Member never returned cxl form
  5. Claims they spoke with someone already
  6. Threatened with chargeback
  7. Threatened with Lawsuit
  8. Change Form
  9. Humana Call
  10. Claims they don't have a policy
  11. Call abandoned
  12. Careington Call
  13. Call needs to be DCed
  14. Accused of being a scam
  15. Charged by another company
  16. Transfer to Sales
  17. Member updating CC on file after yelling at you about it not declining because they have money.
  18. Chesapeak Call
  19. Trying to login to the wrong website
  20. Member does not tell us to "Have a good day"
  21. Multiple cxl with one member
  22. Claims call
  23. Customer swears
  24. Demands a supervisor