Claimsthey don'thave apolicyDemandsa refundThreatenedwithLawsuitCustomeryellsThreatenedwithchargebackClaimscallTransferto SalesCustomerswearsMemberHangs up onyou in midsentenceCareingtonCallMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Accusedof beinga scamChargedbyanothercompanyChangeFormMemberdoes not tellus to "Havea good day"CallabandonedMultiplecxl withonememberChesapeakCallTrying tologin tothe wrongwebsiteMemberneverreturnedcxl formHumanaCallDemandsasupervisorCallneeds tobe DCedClaims theyspoke withsomeonealreadyClaimsthey don'thave apolicyDemandsa refundThreatenedwithLawsuitCustomeryellsThreatenedwithchargebackClaimscallTransferto SalesCustomerswearsMemberHangs up onyou in midsentenceCareingtonCallMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Accusedof beinga scamChargedbyanothercompanyChangeFormMemberdoes not tellus to "Havea good day"CallabandonedMultiplecxl withonememberChesapeakCallTrying tologin tothe wrongwebsiteMemberneverreturnedcxl formHumanaCallDemandsasupervisorCallneeds tobe DCedClaims theyspoke withsomeonealready

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims they don't have a policy
  2. Demands a refund
  3. Threatened with Lawsuit
  4. Customer yells
  5. Threatened with chargeback
  6. Claims call
  7. Transfer to Sales
  8. Customer swears
  9. Member Hangs up on you in mid sentence
  10. Careington Call
  11. Member updating CC on file after yelling at you about it not declining because they have money.
  12. Accused of being a scam
  13. Charged by another company
  14. Change Form
  15. Member does not tell us to "Have a good day"
  16. Call abandoned
  17. Multiple cxl with one member
  18. Chesapeak Call
  19. Trying to login to the wrong website
  20. Member never returned cxl form
  21. Humana Call
  22. Demands a supervisor
  23. Call needs to be DCed
  24. Claims they spoke with someone already