CustomerswearsChargedbyanothercompanyMultiplecxl withonememberDemandsa refundThreatenedwithchargebackClaims theyspoke withsomeonealreadyTrying tologin tothe wrongwebsiteTransferto SalesChesapeakCallThreatenedwithLawsuitCallneeds tobe DCedMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.DemandsasupervisorHumanaCallCareingtonCallMemberneverreturnedcxl formChangeFormMemberHangs up onyou in midsentenceMemberdoes not tellus to "Havea good day"CustomeryellsCallabandonedClaimsthey don'thave apolicyClaimscallAccusedof beinga scamCustomerswearsChargedbyanothercompanyMultiplecxl withonememberDemandsa refundThreatenedwithchargebackClaims theyspoke withsomeonealreadyTrying tologin tothe wrongwebsiteTransferto SalesChesapeakCallThreatenedwithLawsuitCallneeds tobe DCedMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.DemandsasupervisorHumanaCallCareingtonCallMemberneverreturnedcxl formChangeFormMemberHangs up onyou in midsentenceMemberdoes not tellus to "Havea good day"CustomeryellsCallabandonedClaimsthey don'thave apolicyClaimscallAccusedof beinga scam

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer swears
  2. Charged by another company
  3. Multiple cxl with one member
  4. Demands a refund
  5. Threatened with chargeback
  6. Claims they spoke with someone already
  7. Trying to login to the wrong website
  8. Transfer to Sales
  9. Chesapeak Call
  10. Threatened with Lawsuit
  11. Call needs to be DCed
  12. Member updating CC on file after yelling at you about it not declining because they have money.
  13. Demands a supervisor
  14. Humana Call
  15. Careington Call
  16. Member never returned cxl form
  17. Change Form
  18. Member Hangs up on you in mid sentence
  19. Member does not tell us to "Have a good day"
  20. Customer yells
  21. Call abandoned
  22. Claims they don't have a policy
  23. Claims call
  24. Accused of being a scam