CustomeryellsClaimscallChangeFormThreatenedwithchargebackDemandsa refundClaimsthey don'thave apolicyClaims theyspoke withsomeonealreadyCareingtonCallCustomerswearsThreatenedwithLawsuitChesapeakCallCallabandonedChargedbyanothercompanyAccusedof beinga scamCallneeds tobe DCedMemberneverreturnedcxl formTrying tologin tothe wrongwebsiteMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Transferto SalesMemberHangs up onyou in midsentenceMultiplecxl withonememberMemberdoes not tellus to "Havea good day"DemandsasupervisorHumanaCallCustomeryellsClaimscallChangeFormThreatenedwithchargebackDemandsa refundClaimsthey don'thave apolicyClaims theyspoke withsomeonealreadyCareingtonCallCustomerswearsThreatenedwithLawsuitChesapeakCallCallabandonedChargedbyanothercompanyAccusedof beinga scamCallneeds tobe DCedMemberneverreturnedcxl formTrying tologin tothe wrongwebsiteMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.Transferto SalesMemberHangs up onyou in midsentenceMultiplecxl withonememberMemberdoes not tellus to "Havea good day"DemandsasupervisorHumanaCall

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer yells
  2. Claims call
  3. Change Form
  4. Threatened with chargeback
  5. Demands a refund
  6. Claims they don't have a policy
  7. Claims they spoke with someone already
  8. Careington Call
  9. Customer swears
  10. Threatened with Lawsuit
  11. Chesapeak Call
  12. Call abandoned
  13. Charged by another company
  14. Accused of being a scam
  15. Call needs to be DCed
  16. Member never returned cxl form
  17. Trying to login to the wrong website
  18. Member updating CC on file after yelling at you about it not declining because they have money.
  19. Transfer to Sales
  20. Member Hangs up on you in mid sentence
  21. Multiple cxl with one member
  22. Member does not tell us to "Have a good day"
  23. Demands a supervisor
  24. Humana Call