Claims theyspoke withsomeonealreadyMemberdoes not tellus to "Havea good day"Callneeds tobe DCedMemberHangs up onyou in midsentenceClaimsthey don'thave apolicyDemandsa refundCareingtonCallCustomeryellsHumanaCallCallabandonedCustomerswearsMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.ChangeFormMemberneverreturnedcxl formTrying tologin tothe wrongwebsiteChesapeakCallAccusedof beinga scamMultiplecxl withonememberTransferto SalesThreatenedwithchargebackThreatenedwithLawsuitDemandsasupervisorChargedbyanothercompanyClaimscallClaims theyspoke withsomeonealreadyMemberdoes not tellus to "Havea good day"Callneeds tobe DCedMemberHangs up onyou in midsentenceClaimsthey don'thave apolicyDemandsa refundCareingtonCallCustomeryellsHumanaCallCallabandonedCustomerswearsMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.ChangeFormMemberneverreturnedcxl formTrying tologin tothe wrongwebsiteChesapeakCallAccusedof beinga scamMultiplecxl withonememberTransferto SalesThreatenedwithchargebackThreatenedwithLawsuitDemandsasupervisorChargedbyanothercompanyClaimscall

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims they spoke with someone already
  2. Member does not tell us to "Have a good day"
  3. Call needs to be DCed
  4. Member Hangs up on you in mid sentence
  5. Claims they don't have a policy
  6. Demands a refund
  7. Careington Call
  8. Customer yells
  9. Humana Call
  10. Call abandoned
  11. Customer swears
  12. Member updating CC on file after yelling at you about it not declining because they have money.
  13. Change Form
  14. Member never returned cxl form
  15. Trying to login to the wrong website
  16. Chesapeak Call
  17. Accused of being a scam
  18. Multiple cxl with one member
  19. Transfer to Sales
  20. Threatened with chargeback
  21. Threatened with Lawsuit
  22. Demands a supervisor
  23. Charged by another company
  24. Claims call