Demandsa refundChesapeakCallDemandsasupervisorMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.CustomeryellsClaimscallTrying tologin tothe wrongwebsiteMultiplecxl withonememberHumanaCallMemberHangs up onyou in midsentenceCallabandonedCustomerswearsTransferto SalesAccusedof beinga scamMemberneverreturnedcxl formCareingtonCallThreatenedwithchargebackClaims theyspoke withsomeonealreadyMemberdoes not tellus to "Havea good day"ChangeFormThreatenedwithLawsuitChargedbyanothercompanyCallneeds tobe DCedClaimsthey don'thave apolicyDemandsa refundChesapeakCallDemandsasupervisorMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.CustomeryellsClaimscallTrying tologin tothe wrongwebsiteMultiplecxl withonememberHumanaCallMemberHangs up onyou in midsentenceCallabandonedCustomerswearsTransferto SalesAccusedof beinga scamMemberneverreturnedcxl formCareingtonCallThreatenedwithchargebackClaims theyspoke withsomeonealreadyMemberdoes not tellus to "Havea good day"ChangeFormThreatenedwithLawsuitChargedbyanothercompanyCallneeds tobe DCedClaimsthey don'thave apolicy

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Demands a refund
  2. Chesapeak Call
  3. Demands a supervisor
  4. Member updating CC on file after yelling at you about it not declining because they have money.
  5. Customer yells
  6. Claims call
  7. Trying to login to the wrong website
  8. Multiple cxl with one member
  9. Humana Call
  10. Member Hangs up on you in mid sentence
  11. Call abandoned
  12. Customer swears
  13. Transfer to Sales
  14. Accused of being a scam
  15. Member never returned cxl form
  16. Careington Call
  17. Threatened with chargeback
  18. Claims they spoke with someone already
  19. Member does not tell us to "Have a good day"
  20. Change Form
  21. Threatened with Lawsuit
  22. Charged by another company
  23. Call needs to be DCed
  24. Claims they don't have a policy