Memberneverreturnedcxl formAccusedof beinga scamClaimscallDemandsa refundTrying tologin tothe wrongwebsiteMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.DemandsasupervisorThreatenedwithLawsuitMemberHangs up onyou in midsentenceCallabandonedClaims theyspoke withsomeonealreadyMultiplecxl withonememberTransferto SalesCustomeryellsCareingtonCallThreatenedwithchargebackCustomerswearsChargedbyanothercompanyClaimsthey don'thave apolicyMemberdoes not tellus to "Havea good day"HumanaCallChesapeakCallChangeFormCallneeds tobe DCedMemberneverreturnedcxl formAccusedof beinga scamClaimscallDemandsa refundTrying tologin tothe wrongwebsiteMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.DemandsasupervisorThreatenedwithLawsuitMemberHangs up onyou in midsentenceCallabandonedClaims theyspoke withsomeonealreadyMultiplecxl withonememberTransferto SalesCustomeryellsCareingtonCallThreatenedwithchargebackCustomerswearsChargedbyanothercompanyClaimsthey don'thave apolicyMemberdoes not tellus to "Havea good day"HumanaCallChesapeakCallChangeFormCallneeds tobe DCed

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member never returned cxl form
  2. Accused of being a scam
  3. Claims call
  4. Demands a refund
  5. Trying to login to the wrong website
  6. Member updating CC on file after yelling at you about it not declining because they have money.
  7. Demands a supervisor
  8. Threatened with Lawsuit
  9. Member Hangs up on you in mid sentence
  10. Call abandoned
  11. Claims they spoke with someone already
  12. Multiple cxl with one member
  13. Transfer to Sales
  14. Customer yells
  15. Careington Call
  16. Threatened with chargeback
  17. Customer swears
  18. Charged by another company
  19. Claims they don't have a policy
  20. Member does not tell us to "Have a good day"
  21. Humana Call
  22. Chesapeak Call
  23. Change Form
  24. Call needs to be DCed