Multiplecxl withonememberTrying tologin tothe wrongwebsiteClaimscallCustomeryellsCallabandonedTransferto SalesMemberdoes not tellus to "Havea good day"Claims theyspoke withsomeonealreadyMemberHangs up onyou in midsentenceDemandsasupervisorCustomerswearsHumanaCallChargedbyanothercompanyChesapeakCallCareingtonCallClaimsthey don'thave apolicyThreatenedwithLawsuitThreatenedwithchargebackMemberneverreturnedcxl formAccusedof beinga scamDemandsa refundCallneeds tobe DCedMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.ChangeFormMultiplecxl withonememberTrying tologin tothe wrongwebsiteClaimscallCustomeryellsCallabandonedTransferto SalesMemberdoes not tellus to "Havea good day"Claims theyspoke withsomeonealreadyMemberHangs up onyou in midsentenceDemandsasupervisorCustomerswearsHumanaCallChargedbyanothercompanyChesapeakCallCareingtonCallClaimsthey don'thave apolicyThreatenedwithLawsuitThreatenedwithchargebackMemberneverreturnedcxl formAccusedof beinga scamDemandsa refundCallneeds tobe DCedMember updatingCC on file afteryelling at youabout it notdeclining becausethey have money.ChangeForm

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Multiple cxl with one member
  2. Trying to login to the wrong website
  3. Claims call
  4. Customer yells
  5. Call abandoned
  6. Transfer to Sales
  7. Member does not tell us to "Have a good day"
  8. Claims they spoke with someone already
  9. Member Hangs up on you in mid sentence
  10. Demands a supervisor
  11. Customer swears
  12. Humana Call
  13. Charged by another company
  14. Chesapeak Call
  15. Careington Call
  16. Claims they don't have a policy
  17. Threatened with Lawsuit
  18. Threatened with chargeback
  19. Member never returned cxl form
  20. Accused of being a scam
  21. Demands a refund
  22. Call needs to be DCed
  23. Member updating CC on file after yelling at you about it not declining because they have money.
  24. Change Form