Wait onhold for15+ minsSay'bycicle'on callWait onhold for15+ minsTake/workUW caseGet a10/5surveyTalk to2clientsAdd ayoungdriverDoAndy afavorTake/WorkUW CaseUpsella policyGet a10/5surveyHelpw/aclaimUpdateamailingSend adocusignCall aninsurancecarrierCross-sellpolicyUpsella policyTalk to3 MtgCosSet upareshopGivesomeonebad newsCross-sellpolicyGet non-pay casepaidCross-sellpolicyAdda carWait onhold for15+ minsSay'bycicle'on callWait onhold for15+ minsTake/workUW caseGet a10/5surveyTalk to2clientsAdd ayoungdriverDoAndy afavorTake/WorkUW CaseUpsella policyGet a10/5surveyHelpw/aclaimUpdateamailingSend adocusignCall aninsurancecarrierCross-sellpolicyUpsella policyTalk to3 MtgCosSet upareshopGivesomeonebad newsCross-sellpolicyGet non-pay casepaidCross-sellpolicyAdda car

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wait on hold for 15+ mins
  2. Say 'bycicle' on call
  3. Wait on hold for 15+ mins
  4. Take/work UW case
  5. Get a 10/5 survey
  6. Talk to 2 clients
  7. Add a young driver
  8. Do Andy a favor
  9. Take/Work UW Case
  10. Upsell a policy
  11. Get a 10/5 survey
  12. Help w/a claim
  13. Update a mailing
  14. Send a docusign
  15. Call an insurance carrier
  16. Cross-sell policy
  17. Upsell a policy
  18. Talk to 3 Mtg Cos
  19. Set up a reshop
  20. Give someone bad news
  21. Cross-sell policy
  22. Get non-pay case paid
  23. Cross-sell policy
  24. Add a car