Wait onhold for15+ minsTake/workUW caseUpdateamailingTalk to2clientsAdd ayoungdriverTake/WorkUW CaseSend adocusignTalk to3 MtgCosGet a10/5surveyCross-sellpolicyCross-sellpolicyUpsella policySet upareshopWait onhold for15+ minsDoAndy afavorCross-sellpolicyUpsella policyGivesomeonebad newsGet a10/5surveySay'bycicle'on callAdda carCall aninsurancecarrierGet non-pay casepaidHelpw/aclaimWait onhold for15+ minsTake/workUW caseUpdateamailingTalk to2clientsAdd ayoungdriverTake/WorkUW CaseSend adocusignTalk to3 MtgCosGet a10/5surveyCross-sellpolicyCross-sellpolicyUpsella policySet upareshopWait onhold for15+ minsDoAndy afavorCross-sellpolicyUpsella policyGivesomeonebad newsGet a10/5surveySay'bycicle'on callAdda carCall aninsurancecarrierGet non-pay casepaidHelpw/aclaim

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wait on hold for 15+ mins
  2. Take/work UW case
  3. Update a mailing
  4. Talk to 2 clients
  5. Add a young driver
  6. Take/Work UW Case
  7. Send a docusign
  8. Talk to 3 Mtg Cos
  9. Get a 10/5 survey
  10. Cross-sell policy
  11. Cross-sell policy
  12. Upsell a policy
  13. Set up a reshop
  14. Wait on hold for 15+ mins
  15. Do Andy a favor
  16. Cross-sell policy
  17. Upsell a policy
  18. Give someone bad news
  19. Get a 10/5 survey
  20. Say 'bycicle' on call
  21. Add a car
  22. Call an insurance carrier
  23. Get non-pay case paid
  24. Help w/a claim