Add ayoungdriverUpsella policyTalk to2clientsGet a10/5surveyTalk to3 MtgCosTake/workUW caseSet upareshopCross-sellpolicyUpdateamailingWait onhold for15+ minsCross-sellpolicyCall aninsurancecarrierGivesomeonebad newsSay'bycicle'on callDoAndy afavorUpsella policyGet a10/5surveyTake/WorkUW CaseAdda carWait onhold for15+ minsCross-sellpolicyHelpw/aclaimGet non-pay casepaidSend adocusignAdd ayoungdriverUpsella policyTalk to2clientsGet a10/5surveyTalk to3 MtgCosTake/workUW caseSet upareshopCross-sellpolicyUpdateamailingWait onhold for15+ minsCross-sellpolicyCall aninsurancecarrierGivesomeonebad newsSay'bycicle'on callDoAndy afavorUpsella policyGet a10/5surveyTake/WorkUW CaseAdda carWait onhold for15+ minsCross-sellpolicyHelpw/aclaimGet non-pay casepaidSend adocusign

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add a young driver
  2. Upsell a policy
  3. Talk to 2 clients
  4. Get a 10/5 survey
  5. Talk to 3 Mtg Cos
  6. Take/work UW case
  7. Set up a reshop
  8. Cross-sell policy
  9. Update a mailing
  10. Wait on hold for 15+ mins
  11. Cross-sell policy
  12. Call an insurance carrier
  13. Give someone bad news
  14. Say 'bycicle' on call
  15. Do Andy a favor
  16. Upsell a policy
  17. Get a 10/5 survey
  18. Take/Work UW Case
  19. Add a car
  20. Wait on hold for 15+ mins
  21. Cross-sell policy
  22. Help w/a claim
  23. Get non-pay case paid
  24. Send a docusign