Helpw/aclaimTake/workUW caseCross-sellpolicyWait onhold for15+ minsTake/WorkUW CaseAdda carSay'bycicle'on callGet non-pay casepaidGet a10/5surveySend adocusignUpsella policyGet a10/5surveyUpsella policyCross-sellpolicyGivesomeonebad newsCall aninsurancecarrierDoAndy afavorAdd ayoungdriverWait onhold for15+ minsTalk to2clientsTalk to3 MtgCosUpdateamailingCross-sellpolicySet upareshopHelpw/aclaimTake/workUW caseCross-sellpolicyWait onhold for15+ minsTake/WorkUW CaseAdda carSay'bycicle'on callGet non-pay casepaidGet a10/5surveySend adocusignUpsella policyGet a10/5surveyUpsella policyCross-sellpolicyGivesomeonebad newsCall aninsurancecarrierDoAndy afavorAdd ayoungdriverWait onhold for15+ minsTalk to2clientsTalk to3 MtgCosUpdateamailingCross-sellpolicySet upareshop

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help w/a claim
  2. Take/work UW case
  3. Cross-sell policy
  4. Wait on hold for 15+ mins
  5. Take/Work UW Case
  6. Add a car
  7. Say 'bycicle' on call
  8. Get non-pay case paid
  9. Get a 10/5 survey
  10. Send a docusign
  11. Upsell a policy
  12. Get a 10/5 survey
  13. Upsell a policy
  14. Cross-sell policy
  15. Give someone bad news
  16. Call an insurance carrier
  17. Do Andy a favor
  18. Add a young driver
  19. Wait on hold for 15+ mins
  20. Talk to 2 clients
  21. Talk to 3 Mtg Cos
  22. Update a mailing
  23. Cross-sell policy
  24. Set up a reshop