Take/workUW caseDoAndy afavorSay'bycicle'on callUpsella policyCross-sellpolicySend adocusignTalk to2clientsHelpw/aclaimWait onhold for15+ minsTake/WorkUW CaseCross-sellpolicySet upareshopTalk to3 MtgCosUpsella policyCross-sellpolicyUpdateamailingWait onhold for15+ minsGet a10/5surveyGet non-pay casepaidGivesomeonebad newsGet a10/5surveyAdd ayoungdriverAdda carCall aninsurancecarrierTake/workUW caseDoAndy afavorSay'bycicle'on callUpsella policyCross-sellpolicySend adocusignTalk to2clientsHelpw/aclaimWait onhold for15+ minsTake/WorkUW CaseCross-sellpolicySet upareshopTalk to3 MtgCosUpsella policyCross-sellpolicyUpdateamailingWait onhold for15+ minsGet a10/5surveyGet non-pay casepaidGivesomeonebad newsGet a10/5surveyAdd ayoungdriverAdda carCall aninsurancecarrier

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take/work UW case
  2. Do Andy a favor
  3. Say 'bycicle' on call
  4. Upsell a policy
  5. Cross-sell policy
  6. Send a docusign
  7. Talk to 2 clients
  8. Help w/a claim
  9. Wait on hold for 15+ mins
  10. Take/Work UW Case
  11. Cross-sell policy
  12. Set up a reshop
  13. Talk to 3 Mtg Cos
  14. Upsell a policy
  15. Cross-sell policy
  16. Update a mailing
  17. Wait on hold for 15+ mins
  18. Get a 10/5 survey
  19. Get non-pay case paid
  20. Give someone bad news
  21. Get a 10/5 survey
  22. Add a young driver
  23. Add a car
  24. Call an insurance carrier