Wait onhold for15+ minsTalk to2clientsGet a10/5surveyCross-sellpolicyGivesomeonebad newsCall aninsurancecarrierGet a10/5surveyTake/workUW caseCross-sellpolicyCross-sellpolicyUpdateamailingTake/WorkUW CaseGet non-pay casepaidSet upareshopTalk to3 MtgCosUpsella policyAdd ayoungdriverAdda carDoAndy afavorHelpw/aclaimUpsella policySend adocusignWait onhold for15+ minsSay'bycicle'on callWait onhold for15+ minsTalk to2clientsGet a10/5surveyCross-sellpolicyGivesomeonebad newsCall aninsurancecarrierGet a10/5surveyTake/workUW caseCross-sellpolicyCross-sellpolicyUpdateamailingTake/WorkUW CaseGet non-pay casepaidSet upareshopTalk to3 MtgCosUpsella policyAdd ayoungdriverAdda carDoAndy afavorHelpw/aclaimUpsella policySend adocusignWait onhold for15+ minsSay'bycicle'on call

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wait on hold for 15+ mins
  2. Talk to 2 clients
  3. Get a 10/5 survey
  4. Cross-sell policy
  5. Give someone bad news
  6. Call an insurance carrier
  7. Get a 10/5 survey
  8. Take/work UW case
  9. Cross-sell policy
  10. Cross-sell policy
  11. Update a mailing
  12. Take/Work UW Case
  13. Get non-pay case paid
  14. Set up a reshop
  15. Talk to 3 Mtg Cos
  16. Upsell a policy
  17. Add a young driver
  18. Add a car
  19. Do Andy a favor
  20. Help w/a claim
  21. Upsell a policy
  22. Send a docusign
  23. Wait on hold for 15+ mins
  24. Say 'bycicle' on call