DoAndy afavorTake/workUW caseTalk to3 MtgCosSend adocusignGet a10/5surveyGet a10/5surveyWait onhold for15+ minsAdd ayoungdriverTalk to2clientsCross-sellpolicyCross-sellpolicyUpdateamailingSet upareshopSay'bycicle'on callAdda carGet non-pay casepaidHelpw/aclaimWait onhold for15+ minsCross-sellpolicyCall aninsurancecarrierGivesomeonebad newsUpsella policyUpsella policyTake/WorkUW CaseDoAndy afavorTake/workUW caseTalk to3 MtgCosSend adocusignGet a10/5surveyGet a10/5surveyWait onhold for15+ minsAdd ayoungdriverTalk to2clientsCross-sellpolicyCross-sellpolicyUpdateamailingSet upareshopSay'bycicle'on callAdda carGet non-pay casepaidHelpw/aclaimWait onhold for15+ minsCross-sellpolicyCall aninsurancecarrierGivesomeonebad newsUpsella policyUpsella policyTake/WorkUW Case

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do Andy a favor
  2. Take/work UW case
  3. Talk to 3 Mtg Cos
  4. Send a docusign
  5. Get a 10/5 survey
  6. Get a 10/5 survey
  7. Wait on hold for 15+ mins
  8. Add a young driver
  9. Talk to 2 clients
  10. Cross-sell policy
  11. Cross-sell policy
  12. Update a mailing
  13. Set up a reshop
  14. Say 'bycicle' on call
  15. Add a car
  16. Get non-pay case paid
  17. Help w/a claim
  18. Wait on hold for 15+ mins
  19. Cross-sell policy
  20. Call an insurance carrier
  21. Give someone bad news
  22. Upsell a policy
  23. Upsell a policy
  24. Take/Work UW Case