Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Client asks about billing
2. Customer asked for a branch location.
3. Redeeming points for a customer in LHQ
4. Customer asks about existing account rates.
5. "Earn and keep my trust"
6. Speak with a customer in another country!
7. Build rapport and make a customer's day!
8. Receive a Fraud App chat.
9. Submit an IT Ticket.
10. Link or delink accounts in PIB.
11. "Make it easy for me"
12. De-escalating a supervisor chat!
13. Using EDRAS, to find the most appropriate product for a customer!
14. Help a customer with an application status
15. Providing a service feature ( I.E EzPay or Alerts)
16. Walk a customer through a Security Device set up.
17. Get 10/10 3 times in a row!
18. PIB Navigation with the help of Live Share
19. Customers account is overdrawn.
20. Send a SMILEY face back to a customer!
21. Customer is using Chrome.
22. Ask probing questions!
23. "Treat me like you know me"
24. Help the customer with a Bill Pay request.
25. Customer using the word "unauthorized"
26. Customer resides in New York!
27. Sending out Terms and Conditions!
28. Client request a refund
29. Have a customer with the same name as YOU!