Send aSMILEYface back toa customer!Have acustomerwith thesame nameas YOU!Help thecustomerwith a BillPay request.Providing aservicefeature ( I.EEzPay orAlerts)De-escalating asupervisorchat!"Makeit easyfor me""Earn andkeep mytrust"Customerasked fora branchlocation.Customerusing the word"unauthorized"PIBNavigationwith the helpof Live ShareGet 10/103 times ina row!Help acustomerwith anapplicationstatusClientasksaboutbillingWalk acustomerthrough aSecurityDevice set up.Customerasks aboutexistingaccountrates.Submitan ITTicket.Customeris usingChrome.Build rapportand make acustomer'sday!Link ordelinkaccountsin PIB.Sendingout TermsandConditions!Using EDRAS,to find the mostappropriateproduct for acustomer!Askprobingquestions!Speak witha customerin anothercountry!Customerresides inNew York!"Treat melike youknow me"Redeemingpoints for acustomer inLHQClientrequesta refundCustomersaccount isoverdrawn.Receive aFraud Appchat.Send aSMILEYface back toa customer!Have acustomerwith thesame nameas YOU!Help thecustomerwith a BillPay request.Providing aservicefeature ( I.EEzPay orAlerts)De-escalating asupervisorchat!"Makeit easyfor me""Earn andkeep mytrust"Customerasked fora branchlocation.Customerusing the word"unauthorized"PIBNavigationwith the helpof Live ShareGet 10/103 times ina row!Help acustomerwith anapplicationstatusClientasksaboutbillingWalk acustomerthrough aSecurityDevice set up.Customerasks aboutexistingaccountrates.Submitan ITTicket.Customeris usingChrome.Build rapportand make acustomer'sday!Link ordelinkaccountsin PIB.Sendingout TermsandConditions!Using EDRAS,to find the mostappropriateproduct for acustomer!Askprobingquestions!Speak witha customerin anothercountry!Customerresides inNew York!"Treat melike youknow me"Redeemingpoints for acustomer inLHQClientrequesta refundCustomersaccount isoverdrawn.Receive aFraud Appchat.

Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a SMILEY face back to a customer!
  2. Have a customer with the same name as YOU!
  3. Help the customer with a Bill Pay request.
  4. Providing a service feature ( I.E EzPay or Alerts)
  5. De-escalating a supervisor chat!
  6. "Make it easy for me"
  7. "Earn and keep my trust"
  8. Customer asked for a branch location.
  9. Customer using the word "unauthorized"
  10. PIB Navigation with the help of Live Share
  11. Get 10/10 3 times in a row!
  12. Help a customer with an application status
  13. Client asks about billing
  14. Walk a customer through a Security Device set up.
  15. Customer asks about existing account rates.
  16. Submit an IT Ticket.
  17. Customer is using Chrome.
  18. Build rapport and make a customer's day!
  19. Link or delink accounts in PIB.
  20. Sending out Terms and Conditions!
  21. Using EDRAS, to find the most appropriate product for a customer!
  22. Ask probing questions!
  23. Speak with a customer in another country!
  24. Customer resides in New York!
  25. "Treat me like you know me"
  26. Redeeming points for a customer in LHQ
  27. Client request a refund
  28. Customers account is overdrawn.
  29. Receive a Fraud App chat.