(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Help the customer with a Bill Pay request.
Help a customer with an application status
PIB Navigation with the help of Live Share
"Make it easy for me"
"Treat me like you know me"
Build rapport and make a customer's day!
Client request a refund
Ask probing questions!
Customer asks about existing account rates.
Get 10/10 3 times in a row!
Sending out Terms and Conditions!
"Earn and keep my trust"
Redeeming points for a customer in LHQ
De-escalating a supervisor chat!
Customer asked for a branch location.
Customer is using Chrome.
Have a customer with the same name as YOU!
Using EDRAS, to find the most appropriate product for a customer!
Link or delink accounts in PIB.
Send a SMILEY face back to a customer!
Walk a customer through a Security Device set up.
Customer using the word "unauthorized"
Client asks about billing
Customer resides in New York!
Providing a service feature ( I.E EzPay or Alerts)
