(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submit an IT Ticket.
Receive a Fraud App chat.
Help a customer with an application status
"Earn and keep my trust"
Redeeming points for a customer in LHQ
Get 10/10 3 times in a row!
Client asks about billing
Customer resides in New York!
Client request a refund
Link or delink accounts in PIB.
Sending out Terms and Conditions!
Customer using the word "unauthorized"
Using EDRAS, to find the most appropriate product for a customer!
Customer is using Chrome.
Build rapport and make a customer's day!
Ask probing questions!
Customer asks about existing account rates.
Customers account is overdrawn.
Send a SMILEY face back to a customer!
"Treat me like you know me"
Help the customer with a Bill Pay request.
Customer asked for a branch location.
Have a customer with the same name as YOU!
"Make it easy for me"
De-escalating a supervisor chat!
PIB Navigation with the help of Live Share
Providing a service feature ( I.E EzPay or Alerts)
