Customerresides inNew York!"Makeit easyfor me"Link ordelinkaccountsin PIB.Customerusing the word"unauthorized""Earn andkeep mytrust"Customersaccount isoverdrawn.Submitan ITTicket.Help thecustomerwith a BillPay request.Have acustomerwith thesame nameas YOU!Help acustomerwith anapplicationstatusAskprobingquestions!PIBNavigationwith the helpof Live ShareSendingout TermsandConditions!Speak witha customerin anothercountry!Customerasked fora branchlocation.Using EDRAS,to find the mostappropriateproduct for acustomer!Send aSMILEYface back toa customer!Walk acustomerthrough aSecurityDevice set up.Build rapportand make acustomer'sday!Providing aservicefeature ( I.EEzPay orAlerts)"Treat melike youknow me"ClientasksaboutbillingRedeemingpoints for acustomer inLHQGet 10/103 times ina row!De-escalating asupervisorchat!Customerasks aboutexistingaccountrates.Clientrequesta refundReceive aFraud Appchat.Customeris usingChrome.Customerresides inNew York!"Makeit easyfor me"Link ordelinkaccountsin PIB.Customerusing the word"unauthorized""Earn andkeep mytrust"Customersaccount isoverdrawn.Submitan ITTicket.Help thecustomerwith a BillPay request.Have acustomerwith thesame nameas YOU!Help acustomerwith anapplicationstatusAskprobingquestions!PIBNavigationwith the helpof Live ShareSendingout TermsandConditions!Speak witha customerin anothercountry!Customerasked fora branchlocation.Using EDRAS,to find the mostappropriateproduct for acustomer!Send aSMILEYface back toa customer!Walk acustomerthrough aSecurityDevice set up.Build rapportand make acustomer'sday!Providing aservicefeature ( I.EEzPay orAlerts)"Treat melike youknow me"ClientasksaboutbillingRedeemingpoints for acustomer inLHQGet 10/103 times ina row!De-escalating asupervisorchat!Customerasks aboutexistingaccountrates.Clientrequesta refundReceive aFraud Appchat.Customeris usingChrome.

Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer resides in New York!
  2. "Make it easy for me"
  3. Link or delink accounts in PIB.
  4. Customer using the word "unauthorized"
  5. "Earn and keep my trust"
  6. Customers account is overdrawn.
  7. Submit an IT Ticket.
  8. Help the customer with a Bill Pay request.
  9. Have a customer with the same name as YOU!
  10. Help a customer with an application status
  11. Ask probing questions!
  12. PIB Navigation with the help of Live Share
  13. Sending out Terms and Conditions!
  14. Speak with a customer in another country!
  15. Customer asked for a branch location.
  16. Using EDRAS, to find the most appropriate product for a customer!
  17. Send a SMILEY face back to a customer!
  18. Walk a customer through a Security Device set up.
  19. Build rapport and make a customer's day!
  20. Providing a service feature ( I.E EzPay or Alerts)
  21. "Treat me like you know me"
  22. Client asks about billing
  23. Redeeming points for a customer in LHQ
  24. Get 10/10 3 times in a row!
  25. De-escalating a supervisor chat!
  26. Customer asks about existing account rates.
  27. Client request a refund
  28. Receive a Fraud App chat.
  29. Customer is using Chrome.