Get 10/103 times ina row!Submitan ITTicket.Customerasks aboutexistingaccountrates.Send aSMILEYface back toa customer!Customeris usingChrome.Link ordelinkaccountsin PIB.Customersaccount isoverdrawn.Sendingout TermsandConditions!Receive aFraud Appchat.Help thecustomerwith a BillPay request.Help acustomerwith anapplicationstatusCustomerresides inNew York!Have acustomerwith thesame nameas YOU!Providing aservicefeature ( I.EEzPay orAlerts)Walk acustomerthrough aSecurityDevice set up.Askprobingquestions!"Treat melike youknow me"Speak witha customerin anothercountry!Customerasked fora branchlocation."Makeit easyfor me"Using EDRAS,to find the mostappropriateproduct for acustomer!ClientasksaboutbillingDe-escalating asupervisorchat!Redeemingpoints for acustomer inLHQ"Earn andkeep mytrust"Build rapportand make acustomer'sday!Clientrequesta refundCustomerusing the word"unauthorized"PIBNavigationwith the helpof Live ShareGet 10/103 times ina row!Submitan ITTicket.Customerasks aboutexistingaccountrates.Send aSMILEYface back toa customer!Customeris usingChrome.Link ordelinkaccountsin PIB.Customersaccount isoverdrawn.Sendingout TermsandConditions!Receive aFraud Appchat.Help thecustomerwith a BillPay request.Help acustomerwith anapplicationstatusCustomerresides inNew York!Have acustomerwith thesame nameas YOU!Providing aservicefeature ( I.EEzPay orAlerts)Walk acustomerthrough aSecurityDevice set up.Askprobingquestions!"Treat melike youknow me"Speak witha customerin anothercountry!Customerasked fora branchlocation."Makeit easyfor me"Using EDRAS,to find the mostappropriateproduct for acustomer!ClientasksaboutbillingDe-escalating asupervisorchat!Redeemingpoints for acustomer inLHQ"Earn andkeep mytrust"Build rapportand make acustomer'sday!Clientrequesta refundCustomerusing the word"unauthorized"PIBNavigationwith the helpof Live Share

Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 10/10 3 times in a row!
  2. Submit an IT Ticket.
  3. Customer asks about existing account rates.
  4. Send a SMILEY face back to a customer!
  5. Customer is using Chrome.
  6. Link or delink accounts in PIB.
  7. Customers account is overdrawn.
  8. Sending out Terms and Conditions!
  9. Receive a Fraud App chat.
  10. Help the customer with a Bill Pay request.
  11. Help a customer with an application status
  12. Customer resides in New York!
  13. Have a customer with the same name as YOU!
  14. Providing a service feature ( I.E EzPay or Alerts)
  15. Walk a customer through a Security Device set up.
  16. Ask probing questions!
  17. "Treat me like you know me"
  18. Speak with a customer in another country!
  19. Customer asked for a branch location.
  20. "Make it easy for me"
  21. Using EDRAS, to find the most appropriate product for a customer!
  22. Client asks about billing
  23. De-escalating a supervisor chat!
  24. Redeeming points for a customer in LHQ
  25. "Earn and keep my trust"
  26. Build rapport and make a customer's day!
  27. Client request a refund
  28. Customer using the word "unauthorized"
  29. PIB Navigation with the help of Live Share