Get 10/103 times ina row!Link ordelinkaccountsin PIB.Send aSMILEYface back toa customer!Customerresides inNew York!PIBNavigationwith the helpof Live ShareHelp thecustomerwith a BillPay request.Help acustomerwith anapplicationstatusSendingout TermsandConditions!Speak witha customerin anothercountry!Providing aservicefeature ( I.EEzPay orAlerts)Redeemingpoints for acustomer inLHQUsing EDRAS,to find the mostappropriateproduct for acustomer!De-escalating asupervisorchat!Askprobingquestions!Receive aFraud Appchat.Customerusing the word"unauthorized"Customerasks aboutexistingaccountrates.Walk acustomerthrough aSecurityDevice set up.Clientasksaboutbilling"Earn andkeep mytrust"Have acustomerwith thesame nameas YOU!Customerasked fora branchlocation.Clientrequesta refundBuild rapportand make acustomer'sday!Customersaccount isoverdrawn."Makeit easyfor me"Customeris usingChrome.Submitan ITTicket."Treat melike youknow me"Get 10/103 times ina row!Link ordelinkaccountsin PIB.Send aSMILEYface back toa customer!Customerresides inNew York!PIBNavigationwith the helpof Live ShareHelp thecustomerwith a BillPay request.Help acustomerwith anapplicationstatusSendingout TermsandConditions!Speak witha customerin anothercountry!Providing aservicefeature ( I.EEzPay orAlerts)Redeemingpoints for acustomer inLHQUsing EDRAS,to find the mostappropriateproduct for acustomer!De-escalating asupervisorchat!Askprobingquestions!Receive aFraud Appchat.Customerusing the word"unauthorized"Customerasks aboutexistingaccountrates.Walk acustomerthrough aSecurityDevice set up.Clientasksaboutbilling"Earn andkeep mytrust"Have acustomerwith thesame nameas YOU!Customerasked fora branchlocation.Clientrequesta refundBuild rapportand make acustomer'sday!Customersaccount isoverdrawn."Makeit easyfor me"Customeris usingChrome.Submitan ITTicket."Treat melike youknow me"

Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 10/10 3 times in a row!
  2. Link or delink accounts in PIB.
  3. Send a SMILEY face back to a customer!
  4. Customer resides in New York!
  5. PIB Navigation with the help of Live Share
  6. Help the customer with a Bill Pay request.
  7. Help a customer with an application status
  8. Sending out Terms and Conditions!
  9. Speak with a customer in another country!
  10. Providing a service feature ( I.E EzPay or Alerts)
  11. Redeeming points for a customer in LHQ
  12. Using EDRAS, to find the most appropriate product for a customer!
  13. De-escalating a supervisor chat!
  14. Ask probing questions!
  15. Receive a Fraud App chat.
  16. Customer using the word "unauthorized"
  17. Customer asks about existing account rates.
  18. Walk a customer through a Security Device set up.
  19. Client asks about billing
  20. "Earn and keep my trust"
  21. Have a customer with the same name as YOU!
  22. Customer asked for a branch location.
  23. Client request a refund
  24. Build rapport and make a customer's day!
  25. Customers account is overdrawn.
  26. "Make it easy for me"
  27. Customer is using Chrome.
  28. Submit an IT Ticket.
  29. "Treat me like you know me"