Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customers account is overdrawn.
2. De-escalating a supervisor chat!
3. Using EDRAS, to find the most appropriate product for a customer!
4. Client request a refund
5. Customer is using Chrome.
6. Link or delink accounts in PIB.
7. Ask probing questions!
8. Submit an IT Ticket.
9. Client asks about billing
10. Have a customer with the same name as YOU!
11. Send a SMILEY face back to a customer!
12. Build rapport and make a customer's day!
13. "Make it easy for me"
14. Redeeming points for a customer in LHQ
15. Providing a service feature ( I.E EzPay or Alerts)
16. Sending out Terms and Conditions!
17. "Earn and keep my trust"
18. Walk a customer through a Security Device set up.
19. Speak with a customer in another country!
20. Customer asks about existing account rates.
21. Help a customer with an application status
22. Customer using the word "unauthorized"
23. Customer asked for a branch location.
24. "Treat me like you know me"
25. Get 10/10 3 times in a row!
26. Receive a Fraud App chat.
27. Help the customer with a Bill Pay request.
28. PIB Navigation with the help of Live Share
29. Customer resides in New York!