(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Treat me like you know me"
PIB Navigation with the help of Live Share
Have a customer with the same name as YOU!
Customer asked for a branch location.
Customer asks about existing account rates.
Sending out Terms and Conditions!
"Earn and keep my trust"
Customers account is overdrawn.
Customer is using Chrome.
Send a SMILEY face back to a customer!
Providing a service feature ( I.E EzPay or Alerts)
Customer resides in New York!
"Make it easy for me"
Client asks about billing
Ask probing questions!
Get 10/10 3 times in a row!
Link or delink accounts in PIB.
De-escalating a supervisor chat!
Speak with a customer in another country!
Redeeming points for a customer in LHQ
Client request a refund
Customer using the word "unauthorized"
Walk a customer through a Security Device set up.
Using EDRAS, to find the most appropriate product for a customer!
