Customerusing the word"unauthorized"PIBNavigationwith the helpof Live ShareWalk acustomerthrough aSecurityDevice set up.Customeris usingChrome.Get 10/103 times ina row!"Earn andkeep mytrust"Customerresides inNew York!Redeemingpoints for acustomer inLHQ"Makeit easyfor me"Speak witha customerin anothercountry!Help thecustomerwith a BillPay request.Using EDRAS,to find the mostappropriateproduct for acustomer!Askprobingquestions!Sendingout TermsandConditions!Providing aservicefeature ( I.EEzPay orAlerts)ClientasksaboutbillingSend aSMILEYface back toa customer!Submitan ITTicket.Have acustomerwith thesame nameas YOU!"Treat melike youknow me"De-escalating asupervisorchat!Build rapportand make acustomer'sday!Customerasks aboutexistingaccountrates.Receive aFraud Appchat.Help acustomerwith anapplicationstatusLink ordelinkaccountsin PIB.Clientrequesta refundCustomerasked fora branchlocation.Customersaccount isoverdrawn.Customerusing the word"unauthorized"PIBNavigationwith the helpof Live ShareWalk acustomerthrough aSecurityDevice set up.Customeris usingChrome.Get 10/103 times ina row!"Earn andkeep mytrust"Customerresides inNew York!Redeemingpoints for acustomer inLHQ"Makeit easyfor me"Speak witha customerin anothercountry!Help thecustomerwith a BillPay request.Using EDRAS,to find the mostappropriateproduct for acustomer!Askprobingquestions!Sendingout TermsandConditions!Providing aservicefeature ( I.EEzPay orAlerts)ClientasksaboutbillingSend aSMILEYface back toa customer!Submitan ITTicket.Have acustomerwith thesame nameas YOU!"Treat melike youknow me"De-escalating asupervisorchat!Build rapportand make acustomer'sday!Customerasks aboutexistingaccountrates.Receive aFraud Appchat.Help acustomerwith anapplicationstatusLink ordelinkaccountsin PIB.Clientrequesta refundCustomerasked fora branchlocation.Customersaccount isoverdrawn.

Employee Appreciation Day! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer using the word "unauthorized"
  2. PIB Navigation with the help of Live Share
  3. Walk a customer through a Security Device set up.
  4. Customer is using Chrome.
  5. Get 10/10 3 times in a row!
  6. "Earn and keep my trust"
  7. Customer resides in New York!
  8. Redeeming points for a customer in LHQ
  9. "Make it easy for me"
  10. Speak with a customer in another country!
  11. Help the customer with a Bill Pay request.
  12. Using EDRAS, to find the most appropriate product for a customer!
  13. Ask probing questions!
  14. Sending out Terms and Conditions!
  15. Providing a service feature ( I.E EzPay or Alerts)
  16. Client asks about billing
  17. Send a SMILEY face back to a customer!
  18. Submit an IT Ticket.
  19. Have a customer with the same name as YOU!
  20. "Treat me like you know me"
  21. De-escalating a supervisor chat!
  22. Build rapport and make a customer's day!
  23. Customer asks about existing account rates.
  24. Receive a Fraud App chat.
  25. Help a customer with an application status
  26. Link or delink accounts in PIB.
  27. Client request a refund
  28. Customer asked for a branch location.
  29. Customers account is overdrawn.