(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive a Fraud App chat.
Customers account is overdrawn.
"Treat me like you know me"
Customer using the word "unauthorized"
Build rapport and make a customer's day!
Help a customer with an application status
Redeeming points for a customer in LHQ
"Earn and keep my trust"
Customer asked for a branch location.
Providing a service feature ( I.E EzPay or Alerts)
PIB Navigation with the help of Live Share
Have a customer with the same name as YOU!
De-escalating a supervisor chat!
Walk a customer through a Security Device set up.
"Make it easy for me"
Customer is using Chrome.
Sending out Terms and Conditions!
Help the customer with a Bill Pay request.
Client asks about billing
Submit an IT Ticket.
Client request a refund
Customer asks about existing account rates.
Ask probing questions!
Get 10/10 3 times in a row!
Link or delink accounts in PIB.
Customer resides in New York!
Using EDRAS, to find the most appropriate product for a customer!
