Badgeda Co-workerUnlockedTerminalSubmitted aTicket forChain/CorporateIDAddedAMEXOpt BlueCreatedAnInvoiceAddWex/VoyagerComplimenteda Co-workerCreatedClientlineEnrollmentAddressedan emailoutside ofskill setResolved/ExplainedElectronic DepositRejectAddEBTCompletedRateChangeClocked inEXACTLY ontime AM & PMfor 1 monthstraightChanged/UodatedBatch TimeCompleted20 emailsin 5 workdaysVerifiedCustomerSrvc.Acct.SubmittedBillingChange inMSCAddedAMEXESAResetPCIPasswordBuilt ANashvilleProfileBuilt ABuypassProfileHandled aTech Callw/outtransferringVerifiedWaitingProcessingAcct.ClosedanAccountCompletedSuccessFactorstrainingbeforeCompletedTermianlDownloadSubmittedSPRRefused0 CallsAddedDiscoverRetainedHandled aCustomerSrvc callw/outtransferringTroubleShot/ResolvedPAX IssuesGeneratedStatementDiscussed/ExplainedChargebacksw/MerchantBadgeda Co-workerUnlockedTerminalSubmitted aTicket forChain/CorporateIDAddedAMEXOpt BlueCreatedAnInvoiceAddWex/VoyagerComplimenteda Co-workerCreatedClientlineEnrollmentAddressedan emailoutside ofskill setResolved/ExplainedElectronic DepositRejectAddEBTCompletedRateChangeClocked inEXACTLY ontime AM & PMfor 1 monthstraightChanged/UodatedBatch TimeCompleted20 emailsin 5 workdaysVerifiedCustomerSrvc.Acct.SubmittedBillingChange inMSCAddedAMEXESAResetPCIPasswordBuilt ANashvilleProfileBuilt ABuypassProfileHandled aTech Callw/outtransferringVerifiedWaitingProcessingAcct.ClosedanAccountCompletedSuccessFactorstrainingbeforeCompletedTermianlDownloadSubmittedSPRRefused0 CallsAddedDiscoverRetainedHandled aCustomerSrvc callw/outtransferringTroubleShot/ResolvedPAX IssuesGeneratedStatementDiscussed/ExplainedChargebacksw/Merchant

PETRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. R-Badged a Co-worker
  2. P-Unlocked Terminal
  3. O-Submitted a Ticket for Chain/Corporate ID
  4. T-Added AMEX Opt Blue
  5. R-Created An Invoice
  6. E-Add Wex/Voyager
  7. T-Complimented a Co-worker
  8. R-Created Clientline Enrollment
  9. T-Addressed an email outside of skill set
  10. T-Resolved/Explained Electronic Deposit Reject
  11. O-Add EBT
  12. O-Completed Rate Change
  13. P-Clocked in EXACTLY on time AM & PM for 1 month straight
  14. E-Changed/Uodated Batch Time
  15. O-Completed 20 emails in 5 work days
  16. P-Verified Customer Srvc. Acct.
  17. E-Submitted Billing Change in MSC
  18. P-Added AMEX ESA
  19. P-Reset PCI Password
  20. R-Built A Nashville Profile
  21. P-Built A Buypass Profile
  22. T-Handled a Tech Call w/out transferring
  23. O-Verified Waiting Processing Acct.
  24. E-Closed an Account
  25. O-Completed Success Factors training before
  26. P-Completed Termianl Download
  27. T-Submitted SPR
  28. T-Refused 0 Calls
  29. E-Added Discover Retained
  30. E-Handled a Customer Srvc call w/out transferring
  31. R-Trouble Shot/Resolved PAX Issues
  32. E-Generated Statement
  33. R-Discussed/Explained Chargebacks w/Merchant