Resolved/ExplainedElectronic DepositRejectAddressedan emailoutside ofskill setCompleted20 emailsin 5 workdaysSubmittedSPRAddWex/VoyagerClosedanAccountTroubleShot/ResolvedPAX IssuesComplimenteda Co-workerCreatedClientlineEnrollmentAddedAMEXESASubmitted aTicket forChain/CorporateIDCompletedTermianlDownloadRefused0 CallsHandled aTech Callw/outtransferringSubmittedBillingChange inMSCVerifiedCustomerSrvc.Acct.CompletedSuccessFactorstrainingbeforeHandled aCustomerSrvc callw/outtransferringBuilt ABuypassProfileBadgeda Co-workerChanged/UodatedBatch TimeAddEBTClocked inEXACTLY ontime AM & PMfor 1 monthstraightAddedDiscoverRetainedCreatedAnInvoiceBuilt ANashvilleProfileGeneratedStatementCompletedRateChangeResetPCIPasswordVerifiedWaitingProcessingAcct.Discussed/ExplainedChargebacksw/MerchantAddedAMEXOpt BlueUnlockedTerminalResolved/ExplainedElectronic DepositRejectAddressedan emailoutside ofskill setCompleted20 emailsin 5 workdaysSubmittedSPRAddWex/VoyagerClosedanAccountTroubleShot/ResolvedPAX IssuesComplimenteda Co-workerCreatedClientlineEnrollmentAddedAMEXESASubmitted aTicket forChain/CorporateIDCompletedTermianlDownloadRefused0 CallsHandled aTech Callw/outtransferringSubmittedBillingChange inMSCVerifiedCustomerSrvc.Acct.CompletedSuccessFactorstrainingbeforeHandled aCustomerSrvc callw/outtransferringBuilt ABuypassProfileBadgeda Co-workerChanged/UodatedBatch TimeAddEBTClocked inEXACTLY ontime AM & PMfor 1 monthstraightAddedDiscoverRetainedCreatedAnInvoiceBuilt ANashvilleProfileGeneratedStatementCompletedRateChangeResetPCIPasswordVerifiedWaitingProcessingAcct.Discussed/ExplainedChargebacksw/MerchantAddedAMEXOpt BlueUnlockedTerminal

PETRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. T-Resolved/Explained Electronic Deposit Reject
  2. T-Addressed an email outside of skill set
  3. O-Completed 20 emails in 5 work days
  4. T-Submitted SPR
  5. E-Add Wex/Voyager
  6. E-Closed an Account
  7. R-Trouble Shot/Resolved PAX Issues
  8. T-Complimented a Co-worker
  9. R-Created Clientline Enrollment
  10. P-Added AMEX ESA
  11. O-Submitted a Ticket for Chain/Corporate ID
  12. P-Completed Termianl Download
  13. T-Refused 0 Calls
  14. T-Handled a Tech Call w/out transferring
  15. E-Submitted Billing Change in MSC
  16. P-Verified Customer Srvc. Acct.
  17. O-Completed Success Factors training before
  18. E-Handled a Customer Srvc call w/out transferring
  19. P-Built A Buypass Profile
  20. R-Badged a Co-worker
  21. E-Changed/Uodated Batch Time
  22. O-Add EBT
  23. P-Clocked in EXACTLY on time AM & PM for 1 month straight
  24. E-Added Discover Retained
  25. R-Created An Invoice
  26. R-Built A Nashville Profile
  27. E-Generated Statement
  28. O-Completed Rate Change
  29. P-Reset PCI Password
  30. O-Verified Waiting Processing Acct.
  31. R-Discussed/Explained Chargebacks w/Merchant
  32. T-Added AMEX Opt Blue
  33. P-Unlocked Terminal