Built ANashvilleProfileResetPCIPasswordClosedanAccountVerifiedCustomerSrvc.Acct.CreatedClientlineEnrollmentRefused0 CallsGeneratedStatementBuilt ABuypassProfileCreatedAnInvoiceAddWex/VoyagerComplimenteda Co-workerBadgeda Co-workerSubmittedSPRHandled aTech Callw/outtransferringChanged/UodatedBatch TimeResolved/ExplainedElectronic DepositRejectAddedAMEXOpt BlueAddressedan emailoutside ofskill setCompleted20 emailsin 5 workdaysAddedAMEXESAHandled aCustomerSrvc callw/outtransferringUnlockedTerminalSubmitted aTicket forChain/CorporateIDSubmittedBillingChange inMSCAddedDiscoverRetainedCompletedTermianlDownloadAddEBTCompletedRateChangeClocked inEXACTLY ontime AM & PMfor 1 monthstraightTroubleShot/ResolvedPAX IssuesVerifiedWaitingProcessingAcct.CompletedSuccessFactorstrainingbeforeDiscussed/ExplainedChargebacksw/MerchantBuilt ANashvilleProfileResetPCIPasswordClosedanAccountVerifiedCustomerSrvc.Acct.CreatedClientlineEnrollmentRefused0 CallsGeneratedStatementBuilt ABuypassProfileCreatedAnInvoiceAddWex/VoyagerComplimenteda Co-workerBadgeda Co-workerSubmittedSPRHandled aTech Callw/outtransferringChanged/UodatedBatch TimeResolved/ExplainedElectronic DepositRejectAddedAMEXOpt BlueAddressedan emailoutside ofskill setCompleted20 emailsin 5 workdaysAddedAMEXESAHandled aCustomerSrvc callw/outtransferringUnlockedTerminalSubmitted aTicket forChain/CorporateIDSubmittedBillingChange inMSCAddedDiscoverRetainedCompletedTermianlDownloadAddEBTCompletedRateChangeClocked inEXACTLY ontime AM & PMfor 1 monthstraightTroubleShot/ResolvedPAX IssuesVerifiedWaitingProcessingAcct.CompletedSuccessFactorstrainingbeforeDiscussed/ExplainedChargebacksw/Merchant

PETRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. R-Built A Nashville Profile
  2. P-Reset PCI Password
  3. E-Closed an Account
  4. P-Verified Customer Srvc. Acct.
  5. R-Created Clientline Enrollment
  6. T-Refused 0 Calls
  7. E-Generated Statement
  8. P-Built A Buypass Profile
  9. R-Created An Invoice
  10. E-Add Wex/Voyager
  11. T-Complimented a Co-worker
  12. R-Badged a Co-worker
  13. T-Submitted SPR
  14. T-Handled a Tech Call w/out transferring
  15. E-Changed/Uodated Batch Time
  16. T-Resolved/Explained Electronic Deposit Reject
  17. T-Added AMEX Opt Blue
  18. T-Addressed an email outside of skill set
  19. O-Completed 20 emails in 5 work days
  20. P-Added AMEX ESA
  21. E-Handled a Customer Srvc call w/out transferring
  22. P-Unlocked Terminal
  23. O-Submitted a Ticket for Chain/Corporate ID
  24. E-Submitted Billing Change in MSC
  25. E-Added Discover Retained
  26. P-Completed Termianl Download
  27. O-Add EBT
  28. O-Completed Rate Change
  29. P-Clocked in EXACTLY on time AM & PM for 1 month straight
  30. R-Trouble Shot/Resolved PAX Issues
  31. O-Verified Waiting Processing Acct.
  32. O-Completed Success Factors training before
  33. R-Discussed/Explained Chargebacks w/Merchant