Changed/UodatedBatch TimeCreatedClientlineEnrollmentSubmitted aTicket forChain/CorporateIDSubmittedBillingChange inMSCCompletedSuccessFactorstrainingbeforeResolved/ExplainedElectronic DepositRejectAddedDiscoverRetainedCompletedRateChangeGeneratedStatementTroubleShot/ResolvedPAX IssuesUnlockedTerminalHandled aCustomerSrvc callw/outtransferringHandled aTech Callw/outtransferringClocked inEXACTLY ontime AM & PMfor 1 monthstraightBadgeda Co-workerVerifiedCustomerSrvc.Acct.Complimenteda Co-workerAddedAMEXOpt BlueAddedAMEXESABuilt ABuypassProfileBuilt ANashvilleProfileRefused0 CallsClosedanAccountVerifiedWaitingProcessingAcct.AddEBTResetPCIPasswordSubmittedSPRCompleted20 emailsin 5 workdaysCreatedAnInvoiceAddWex/VoyagerAddressedan emailoutside ofskill setDiscussed/ExplainedChargebacksw/MerchantCompletedTermianlDownloadChanged/UodatedBatch TimeCreatedClientlineEnrollmentSubmitted aTicket forChain/CorporateIDSubmittedBillingChange inMSCCompletedSuccessFactorstrainingbeforeResolved/ExplainedElectronic DepositRejectAddedDiscoverRetainedCompletedRateChangeGeneratedStatementTroubleShot/ResolvedPAX IssuesUnlockedTerminalHandled aCustomerSrvc callw/outtransferringHandled aTech Callw/outtransferringClocked inEXACTLY ontime AM & PMfor 1 monthstraightBadgeda Co-workerVerifiedCustomerSrvc.Acct.Complimenteda Co-workerAddedAMEXOpt BlueAddedAMEXESABuilt ABuypassProfileBuilt ANashvilleProfileRefused0 CallsClosedanAccountVerifiedWaitingProcessingAcct.AddEBTResetPCIPasswordSubmittedSPRCompleted20 emailsin 5 workdaysCreatedAnInvoiceAddWex/VoyagerAddressedan emailoutside ofskill setDiscussed/ExplainedChargebacksw/MerchantCompletedTermianlDownload

PETRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E-Changed/Uodated Batch Time
  2. R-Created Clientline Enrollment
  3. O-Submitted a Ticket for Chain/Corporate ID
  4. E-Submitted Billing Change in MSC
  5. O-Completed Success Factors training before
  6. T-Resolved/Explained Electronic Deposit Reject
  7. E-Added Discover Retained
  8. O-Completed Rate Change
  9. E-Generated Statement
  10. R-Trouble Shot/Resolved PAX Issues
  11. P-Unlocked Terminal
  12. E-Handled a Customer Srvc call w/out transferring
  13. T-Handled a Tech Call w/out transferring
  14. P-Clocked in EXACTLY on time AM & PM for 1 month straight
  15. R-Badged a Co-worker
  16. P-Verified Customer Srvc. Acct.
  17. T-Complimented a Co-worker
  18. T-Added AMEX Opt Blue
  19. P-Added AMEX ESA
  20. P-Built A Buypass Profile
  21. R-Built A Nashville Profile
  22. T-Refused 0 Calls
  23. E-Closed an Account
  24. O-Verified Waiting Processing Acct.
  25. O-Add EBT
  26. P-Reset PCI Password
  27. T-Submitted SPR
  28. O-Completed 20 emails in 5 work days
  29. R-Created An Invoice
  30. E-Add Wex/Voyager
  31. T-Addressed an email outside of skill set
  32. R-Discussed/Explained Chargebacks w/Merchant
  33. P-Completed Termianl Download