GeneratedStatementVerifiedWaitingProcessingAcct.Complimenteda Co-workerCompletedRateChangeBuilt ABuypassProfileTroubleShot/ResolvedPAX IssuesResetPCIPasswordAddEBTAddedAMEXOpt BlueHandled aTech Callw/outtransferringCreatedAnInvoiceSubmittedBillingChange inMSCSubmitted aTicket forChain/CorporateIDChanged/UodatedBatch TimeAddedAMEXESASubmittedSPRCompletedTermianlDownloadCreatedClientlineEnrollmentUnlockedTerminalCompletedSuccessFactorstrainingbeforeAddressedan emailoutside ofskill setClocked inEXACTLY ontime AM & PMfor 1 monthstraightHandled aCustomerSrvc callw/outtransferringVerifiedCustomerSrvc.Acct.ClosedanAccountBadgeda Co-workerAddWex/VoyagerBuilt ANashvilleProfileResolved/ExplainedElectronic DepositRejectDiscussed/ExplainedChargebacksw/MerchantCompleted20 emailsin 5 workdaysAddedDiscoverRetainedRefused0 CallsGeneratedStatementVerifiedWaitingProcessingAcct.Complimenteda Co-workerCompletedRateChangeBuilt ABuypassProfileTroubleShot/ResolvedPAX IssuesResetPCIPasswordAddEBTAddedAMEXOpt BlueHandled aTech Callw/outtransferringCreatedAnInvoiceSubmittedBillingChange inMSCSubmitted aTicket forChain/CorporateIDChanged/UodatedBatch TimeAddedAMEXESASubmittedSPRCompletedTermianlDownloadCreatedClientlineEnrollmentUnlockedTerminalCompletedSuccessFactorstrainingbeforeAddressedan emailoutside ofskill setClocked inEXACTLY ontime AM & PMfor 1 monthstraightHandled aCustomerSrvc callw/outtransferringVerifiedCustomerSrvc.Acct.ClosedanAccountBadgeda Co-workerAddWex/VoyagerBuilt ANashvilleProfileResolved/ExplainedElectronic DepositRejectDiscussed/ExplainedChargebacksw/MerchantCompleted20 emailsin 5 workdaysAddedDiscoverRetainedRefused0 Calls

PETRO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E-Generated Statement
  2. O-Verified Waiting Processing Acct.
  3. T-Complimented a Co-worker
  4. O-Completed Rate Change
  5. P-Built A Buypass Profile
  6. R-Trouble Shot/Resolved PAX Issues
  7. P-Reset PCI Password
  8. O-Add EBT
  9. T-Added AMEX Opt Blue
  10. T-Handled a Tech Call w/out transferring
  11. R-Created An Invoice
  12. E-Submitted Billing Change in MSC
  13. O-Submitted a Ticket for Chain/Corporate ID
  14. E-Changed/Uodated Batch Time
  15. P-Added AMEX ESA
  16. T-Submitted SPR
  17. P-Completed Termianl Download
  18. R-Created Clientline Enrollment
  19. P-Unlocked Terminal
  20. O-Completed Success Factors training before
  21. T-Addressed an email outside of skill set
  22. P-Clocked in EXACTLY on time AM & PM for 1 month straight
  23. E-Handled a Customer Srvc call w/out transferring
  24. P-Verified Customer Srvc. Acct.
  25. E-Closed an Account
  26. R-Badged a Co-worker
  27. E-Add Wex/Voyager
  28. R-Built A Nashville Profile
  29. T-Resolved/Explained Electronic Deposit Reject
  30. R-Discussed/Explained Chargebacks w/Merchant
  31. O-Completed 20 emails in 5 work days
  32. E-Added Discover Retained
  33. T-Refused 0 Calls