PRIDE Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Outstanding ticket documentation (following best practices)
2. Have your personal inbox up to date.
3. Utilize a SME.
4. Increase your knowledge in an OEM software.
5. Acknowledge a teammate who embodies enthusiasm.
6. What is an example of resourcefulness?
7. Assist with projects and tasks that are delegated.
8. Brainstorm with a teammate(s) steps that can be taken to resolve a "new" issue.
9. Work 3+ tickets out of the inbox (same day)
10. Share a customer complement.
11. At your desk and ready to take calls at the START of your shift (5 days in a row).
12. ASA ninja! Grab calls the quickest on your team for a day.
13. Complete a managed project before the "target date"
14. Learn a new process.
15. Positivity - what does it mean to you?
16. WE metrics - T2C & productivity - both green!
17. Involvement in the creation of a NEW process.
18. What is P.R.I.D.E.?
19. 
20. What does the "I" mean in P.R.I.D.E.?
21. Assist another tech with troubleshooting.
22. Submit a KB article.
23. Become a SME.
24. Tell a lead the P.R.I.D.E. focus of the week.
25. Possess PMA that lasts ALL day.