(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Increase your knowledge in an OEM software.
Share a customer complement.
Assist with projects and tasks that are delegated.
Acknowledge a teammate who embodies enthusiasm.
Work 3+ tickets out of the inbox (same day)
ASA ninja! Grab calls the quickest on your team for a day.
Tell a lead the P.R.I.D.E. focus of the week.
Utilize a SME.
Have your personal inbox up to date.
Possess PMA that lasts ALL day.
Submit a KB article.
What is an example of resourcefulness?
Involvement in the creation of a NEW process.
Learn a new process.
WE metrics - T2C & productivity - both green!
At your desk and ready to take calls at the START of your shift (5 days in a row).
Positivity - what does it mean to you?
Assist another tech with troubleshooting.
Outstanding ticket documentation (following best practices)
Brainstorm with a teammate(s) steps that can be taken to resolve a "new" issue.
What does the "I" mean in P.R.I.D.E.?
What is P.R.I.D.E.?
Complete a managed project before the "target date"
