30+min inqueueClickedemailtranscripton accidentThats outof scopeof supportKepttemperSendscreenshotsChattimesout15+min inqueueHad agoodsupportexperienceSolved withdocumentationlinkGot amessagemeant forsomeoneelseNowaiting inqueueApologizedwhen losttemper45+min inqueueGottransferredRecognizeyourtechnicianNew-to-metechnician10th+inqueue5th-10th inqueueEscalateticketRemoteinto yourcomputer60+min inqueueSuccessfullysolvedproblemThat's a greatenhancementrequestWe don'tsupportcustom___Problemmisunderstood30+min inqueueClickedemailtranscripton accidentThats outof scopeof supportKepttemperSendscreenshotsChattimesout15+min inqueueHad agoodsupportexperienceSolved withdocumentationlinkGot amessagemeant forsomeoneelseNowaiting inqueueApologizedwhen losttemper45+min inqueueGottransferredRecognizeyourtechnicianNew-to-metechnician10th+inqueue5th-10th inqueueEscalateticketRemoteinto yourcomputer60+min inqueueSuccessfullysolvedproblemThat's a greatenhancementrequestWe don'tsupportcustom___Problemmisunderstood

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30+ min in queue
  2. Clicked email transcript on accident
  3. Thats out of scope of support
  4. Kept temper
  5. Send screenshots
  6. Chat times out
  7. 15+ min in queue
  8. Had a good support experience
  9. Solved with documentation link
  10. Got a message meant for someone else
  11. No waiting in queue
  12. Apologized when lost temper
  13. 45+ min in queue
  14. Got transferred
  15. Recognize your technician
  16. New-to-me technician
  17. 10th+ in queue
  18. 5th-10th in queue
  19. Escalate ticket
  20. Remote into your computer
  21. 60 +min in queue
  22. Successfully solved problem
  23. That's a great enhancement request
  24. We don't support custom ___
  25. Problem misunderstood