RecognizeyourtechnicianThat's a greatenhancementrequest15+min inqueueClickedemailtranscripton accidentApologizedwhen losttemperSendscreenshotsRemoteinto yourcomputer5th-10th inqueueNowaiting inqueueKepttemperGot amessagemeant forsomeoneelseProblemmisunderstoodHad agoodsupportexperienceNew-to-metechnicianSuccessfullysolvedproblem45+min inqueueChattimesoutGottransferred10th+inqueue30+min inqueueThats outof scopeof supportSolved withdocumentationlink60+min inqueueEscalateticketWe don'tsupportcustom___RecognizeyourtechnicianThat's a greatenhancementrequest15+min inqueueClickedemailtranscripton accidentApologizedwhen losttemperSendscreenshotsRemoteinto yourcomputer5th-10th inqueueNowaiting inqueueKepttemperGot amessagemeant forsomeoneelseProblemmisunderstoodHad agoodsupportexperienceNew-to-metechnicianSuccessfullysolvedproblem45+min inqueueChattimesoutGottransferred10th+inqueue30+min inqueueThats outof scopeof supportSolved withdocumentationlink60+min inqueueEscalateticketWe don'tsupportcustom___

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize your technician
  2. That's a great enhancement request
  3. 15+ min in queue
  4. Clicked email transcript on accident
  5. Apologized when lost temper
  6. Send screenshots
  7. Remote into your computer
  8. 5th-10th in queue
  9. No waiting in queue
  10. Kept temper
  11. Got a message meant for someone else
  12. Problem misunderstood
  13. Had a good support experience
  14. New-to-me technician
  15. Successfully solved problem
  16. 45+ min in queue
  17. Chat times out
  18. Got transferred
  19. 10th+ in queue
  20. 30+ min in queue
  21. Thats out of scope of support
  22. Solved with documentation link
  23. 60 +min in queue
  24. Escalate ticket
  25. We don't support custom ___