Solved withdocumentationlinkNowaiting inqueueChattimesoutGottransferredEscalateticketThats outof scopeof supportThat's a greatenhancementrequest5th-10th inqueue45+min inqueueGot amessagemeant forsomeoneelse30+min inqueueRemoteinto yourcomputer15+min inqueueProblemmisunderstood60+min inqueueHad agoodsupportexperienceRecognizeyourtechnicianWe don'tsupportcustom___New-to-metechnicianKepttemperApologizedwhen losttemperSuccessfullysolvedproblem10th+inqueueClickedemailtranscripton accidentSendscreenshotsSolved withdocumentationlinkNowaiting inqueueChattimesoutGottransferredEscalateticketThats outof scopeof supportThat's a greatenhancementrequest5th-10th inqueue45+min inqueueGot amessagemeant forsomeoneelse30+min inqueueRemoteinto yourcomputer15+min inqueueProblemmisunderstood60+min inqueueHad agoodsupportexperienceRecognizeyourtechnicianWe don'tsupportcustom___New-to-metechnicianKepttemperApologizedwhen losttemperSuccessfullysolvedproblem10th+inqueueClickedemailtranscripton accidentSendscreenshots

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solved with documentation link
  2. No waiting in queue
  3. Chat times out
  4. Got transferred
  5. Escalate ticket
  6. Thats out of scope of support
  7. That's a great enhancement request
  8. 5th-10th in queue
  9. 45+ min in queue
  10. Got a message meant for someone else
  11. 30+ min in queue
  12. Remote into your computer
  13. 15+ min in queue
  14. Problem misunderstood
  15. 60 +min in queue
  16. Had a good support experience
  17. Recognize your technician
  18. We don't support custom ___
  19. New-to-me technician
  20. Kept temper
  21. Apologized when lost temper
  22. Successfully solved problem
  23. 10th+ in queue
  24. Clicked email transcript on accident
  25. Send screenshots