30+min inqueue60+min inqueue5th-10th inqueueEscalateticketProblemmisunderstoodSuccessfullysolvedproblemRemoteinto yourcomputerRecognizeyourtechnicianClickedemailtranscripton accidentNew-to-metechnicianThats outof scopeof supportSolved withdocumentationlinkChattimesoutGottransferredHad agoodsupportexperienceSendscreenshots45+min inqueueWe don'tsupportcustom___Kepttemper15+min inqueueNowaiting inqueue10th+inqueueGot amessagemeant forsomeoneelseThat's a greatenhancementrequestApologizedwhen losttemper30+min inqueue60+min inqueue5th-10th inqueueEscalateticketProblemmisunderstoodSuccessfullysolvedproblemRemoteinto yourcomputerRecognizeyourtechnicianClickedemailtranscripton accidentNew-to-metechnicianThats outof scopeof supportSolved withdocumentationlinkChattimesoutGottransferredHad agoodsupportexperienceSendscreenshots45+min inqueueWe don'tsupportcustom___Kepttemper15+min inqueueNowaiting inqueue10th+inqueueGot amessagemeant forsomeoneelseThat's a greatenhancementrequestApologizedwhen losttemper

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30+ min in queue
  2. 60 +min in queue
  3. 5th-10th in queue
  4. Escalate ticket
  5. Problem misunderstood
  6. Successfully solved problem
  7. Remote into your computer
  8. Recognize your technician
  9. Clicked email transcript on accident
  10. New-to-me technician
  11. Thats out of scope of support
  12. Solved with documentation link
  13. Chat times out
  14. Got transferred
  15. Had a good support experience
  16. Send screenshots
  17. 45+ min in queue
  18. We don't support custom ___
  19. Kept temper
  20. 15+ min in queue
  21. No waiting in queue
  22. 10th+ in queue
  23. Got a message meant for someone else
  24. That's a great enhancement request
  25. Apologized when lost temper