45+min inqueueNew-to-metechnicianThats outof scopeof supportProblemmisunderstoodKepttemperRecognizeyourtechnicianClickedemailtranscripton accidentNowaiting inqueue30+min inqueueHad agoodsupportexperienceWe don'tsupportcustom___Chattimesout10th+inqueueEscalateticketRemoteinto yourcomputer5th-10th inqueueGottransferredThat's a greatenhancementrequestSendscreenshotsApologizedwhen losttemper60+min inqueue15+min inqueueGot amessagemeant forsomeoneelseSolved withdocumentationlinkSuccessfullysolvedproblem45+min inqueueNew-to-metechnicianThats outof scopeof supportProblemmisunderstoodKepttemperRecognizeyourtechnicianClickedemailtranscripton accidentNowaiting inqueue30+min inqueueHad agoodsupportexperienceWe don'tsupportcustom___Chattimesout10th+inqueueEscalateticketRemoteinto yourcomputer5th-10th inqueueGottransferredThat's a greatenhancementrequestSendscreenshotsApologizedwhen losttemper60+min inqueue15+min inqueueGot amessagemeant forsomeoneelseSolved withdocumentationlinkSuccessfullysolvedproblem

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 45+ min in queue
  2. New-to-me technician
  3. Thats out of scope of support
  4. Problem misunderstood
  5. Kept temper
  6. Recognize your technician
  7. Clicked email transcript on accident
  8. No waiting in queue
  9. 30+ min in queue
  10. Had a good support experience
  11. We don't support custom ___
  12. Chat times out
  13. 10th+ in queue
  14. Escalate ticket
  15. Remote into your computer
  16. 5th-10th in queue
  17. Got transferred
  18. That's a great enhancement request
  19. Send screenshots
  20. Apologized when lost temper
  21. 60 +min in queue
  22. 15+ min in queue
  23. Got a message meant for someone else
  24. Solved with documentation link
  25. Successfully solved problem