Successfullysolvedproblem15+min inqueueWe don'tsupportcustom___That's a greatenhancementrequestGottransferredRemoteinto yourcomputerClickedemailtranscripton accidentSendscreenshotsNew-to-metechnician10th+inqueueRecognizeyourtechnician5th-10th inqueueApologizedwhen losttemperSolved withdocumentationlinkChattimesout45+min inqueueKepttemperProblemmisunderstood60+min inqueueHad agoodsupportexperience30+min inqueueEscalateticketGot amessagemeant forsomeoneelseNowaiting inqueueThats outof scopeof supportSuccessfullysolvedproblem15+min inqueueWe don'tsupportcustom___That's a greatenhancementrequestGottransferredRemoteinto yourcomputerClickedemailtranscripton accidentSendscreenshotsNew-to-metechnician10th+inqueueRecognizeyourtechnician5th-10th inqueueApologizedwhen losttemperSolved withdocumentationlinkChattimesout45+min inqueueKepttemperProblemmisunderstood60+min inqueueHad agoodsupportexperience30+min inqueueEscalateticketGot amessagemeant forsomeoneelseNowaiting inqueueThats outof scopeof support

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully solved problem
  2. 15+ min in queue
  3. We don't support custom ___
  4. That's a great enhancement request
  5. Got transferred
  6. Remote into your computer
  7. Clicked email transcript on accident
  8. Send screenshots
  9. New-to-me technician
  10. 10th+ in queue
  11. Recognize your technician
  12. 5th-10th in queue
  13. Apologized when lost temper
  14. Solved with documentation link
  15. Chat times out
  16. 45+ min in queue
  17. Kept temper
  18. Problem misunderstood
  19. 60 +min in queue
  20. Had a good support experience
  21. 30+ min in queue
  22. Escalate ticket
  23. Got a message meant for someone else
  24. No waiting in queue
  25. Thats out of scope of support