30+min inqueueGottransferred45+min inqueueThats outof scopeof supportRecognizeyourtechnicianRemoteinto yourcomputerGot amessagemeant forsomeoneelseProblemmisunderstoodChattimesoutSuccessfullysolvedproblemWe don'tsupportcustom___Apologizedwhen losttemper10th+inqueueSendscreenshotsSolved withdocumentationlinkEscalateticketNew-to-metechnicianHad agoodsupportexperienceNowaiting inqueue5th-10th inqueueThat's a greatenhancementrequestKepttemper60+min inqueueClickedemailtranscripton accident15+min inqueue30+min inqueueGottransferred45+min inqueueThats outof scopeof supportRecognizeyourtechnicianRemoteinto yourcomputerGot amessagemeant forsomeoneelseProblemmisunderstoodChattimesoutSuccessfullysolvedproblemWe don'tsupportcustom___Apologizedwhen losttemper10th+inqueueSendscreenshotsSolved withdocumentationlinkEscalateticketNew-to-metechnicianHad agoodsupportexperienceNowaiting inqueue5th-10th inqueueThat's a greatenhancementrequestKepttemper60+min inqueueClickedemailtranscripton accident15+min inqueue

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30+ min in queue
  2. Got transferred
  3. 45+ min in queue
  4. Thats out of scope of support
  5. Recognize your technician
  6. Remote into your computer
  7. Got a message meant for someone else
  8. Problem misunderstood
  9. Chat times out
  10. Successfully solved problem
  11. We don't support custom ___
  12. Apologized when lost temper
  13. 10th+ in queue
  14. Send screenshots
  15. Solved with documentation link
  16. Escalate ticket
  17. New-to-me technician
  18. Had a good support experience
  19. No waiting in queue
  20. 5th-10th in queue
  21. That's a great enhancement request
  22. Kept temper
  23. 60 +min in queue
  24. Clicked email transcript on accident
  25. 15+ min in queue