RecognizeyourtechnicianSolved withdocumentationlinkKepttemperThat's a greatenhancementrequestSuccessfullysolvedproblem10th+inqueue5th-10th inqueueNew-to-metechnicianGot amessagemeant forsomeoneelseThats outof scopeof support15+min inqueueChattimesout45+min inqueueHad agoodsupportexperienceWe don'tsupportcustom___SendscreenshotsClickedemailtranscripton accidentRemoteinto yourcomputerApologizedwhen losttemper60+min inqueue30+min inqueueProblemmisunderstoodEscalateticketGottransferredNowaiting inqueueRecognizeyourtechnicianSolved withdocumentationlinkKepttemperThat's a greatenhancementrequestSuccessfullysolvedproblem10th+inqueue5th-10th inqueueNew-to-metechnicianGot amessagemeant forsomeoneelseThats outof scopeof support15+min inqueueChattimesout45+min inqueueHad agoodsupportexperienceWe don'tsupportcustom___SendscreenshotsClickedemailtranscripton accidentRemoteinto yourcomputerApologizedwhen losttemper60+min inqueue30+min inqueueProblemmisunderstoodEscalateticketGottransferredNowaiting inqueue

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize your technician
  2. Solved with documentation link
  3. Kept temper
  4. That's a great enhancement request
  5. Successfully solved problem
  6. 10th+ in queue
  7. 5th-10th in queue
  8. New-to-me technician
  9. Got a message meant for someone else
  10. Thats out of scope of support
  11. 15+ min in queue
  12. Chat times out
  13. 45+ min in queue
  14. Had a good support experience
  15. We don't support custom ___
  16. Send screenshots
  17. Clicked email transcript on accident
  18. Remote into your computer
  19. Apologized when lost temper
  20. 60 +min in queue
  21. 30+ min in queue
  22. Problem misunderstood
  23. Escalate ticket
  24. Got transferred
  25. No waiting in queue