45+min inqueueNew-to-metechnician60+min inqueueWe don'tsupportcustom___SuccessfullysolvedproblemGot amessagemeant forsomeoneelse15+min inqueue10th+inqueueClickedemailtranscripton accidentRemoteinto yourcomputerRecognizeyourtechnicianProblemmisunderstoodChattimesoutGottransferredThats outof scopeof supportSolved withdocumentationlinkKepttemperNowaiting inqueueHad agoodsupportexperienceApologizedwhen losttemper5th-10th inqueueEscalateticket30+min inqueueThat's a greatenhancementrequestSendscreenshots45+min inqueueNew-to-metechnician60+min inqueueWe don'tsupportcustom___SuccessfullysolvedproblemGot amessagemeant forsomeoneelse15+min inqueue10th+inqueueClickedemailtranscripton accidentRemoteinto yourcomputerRecognizeyourtechnicianProblemmisunderstoodChattimesoutGottransferredThats outof scopeof supportSolved withdocumentationlinkKepttemperNowaiting inqueueHad agoodsupportexperienceApologizedwhen losttemper5th-10th inqueueEscalateticket30+min inqueueThat's a greatenhancementrequestSendscreenshots

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. 45+ min in queue
  2. New-to-me technician
  3. 60 +min in queue
  4. We don't support custom ___
  5. Successfully solved problem
  6. Got a message meant for someone else
  7. 15+ min in queue
  8. 10th+ in queue
  9. Clicked email transcript on accident
  10. Remote into your computer
  11. Recognize your technician
  12. Problem misunderstood
  13. Chat times out
  14. Got transferred
  15. Thats out of scope of support
  16. Solved with documentation link
  17. Kept temper
  18. No waiting in queue
  19. Had a good support experience
  20. Apologized when lost temper
  21. 5th-10th in queue
  22. Escalate ticket
  23. 30+ min in queue
  24. That's a great enhancement request
  25. Send screenshots