Got amessagemeant forsomeoneelse15+min inqueue60+min inqueue30+min inqueueSolved withdocumentationlinkClickedemailtranscripton accidentSendscreenshotsSuccessfullysolvedproblemThats outof scopeof supportRecognizeyourtechnician5th-10th inqueueNew-to-metechnician10th+inqueueRemoteinto yourcomputerEscalateticket45+min inqueueThat's a greatenhancementrequestKepttemperHad agoodsupportexperienceWe don'tsupportcustom___Apologizedwhen losttemperNowaiting inqueueChattimesoutGottransferredProblemmisunderstoodGot amessagemeant forsomeoneelse15+min inqueue60+min inqueue30+min inqueueSolved withdocumentationlinkClickedemailtranscripton accidentSendscreenshotsSuccessfullysolvedproblemThats outof scopeof supportRecognizeyourtechnician5th-10th inqueueNew-to-metechnician10th+inqueueRemoteinto yourcomputerEscalateticket45+min inqueueThat's a greatenhancementrequestKepttemperHad agoodsupportexperienceWe don'tsupportcustom___Apologizedwhen losttemperNowaiting inqueueChattimesoutGottransferredProblemmisunderstood

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a message meant for someone else
  2. 15+ min in queue
  3. 60 +min in queue
  4. 30+ min in queue
  5. Solved with documentation link
  6. Clicked email transcript on accident
  7. Send screenshots
  8. Successfully solved problem
  9. Thats out of scope of support
  10. Recognize your technician
  11. 5th-10th in queue
  12. New-to-me technician
  13. 10th+ in queue
  14. Remote into your computer
  15. Escalate ticket
  16. 45+ min in queue
  17. That's a great enhancement request
  18. Kept temper
  19. Had a good support experience
  20. We don't support custom ___
  21. Apologized when lost temper
  22. No waiting in queue
  23. Chat times out
  24. Got transferred
  25. Problem misunderstood