60+min inqueueProblemmisunderstood45+min inqueueSolved withdocumentationlinkChattimesout10th+inqueueWe don'tsupportcustom___Got amessagemeant forsomeoneelseSendscreenshotsApologizedwhen losttemperKepttemperSuccessfullysolvedproblem15+min inqueue30+min inqueueThats outof scopeof supportHad agoodsupportexperienceEscalateticketThat's a greatenhancementrequestNowaiting inqueueRecognizeyourtechnicianNew-to-metechnicianClickedemailtranscripton accident5th-10th inqueueRemoteinto yourcomputerGottransferred60+min inqueueProblemmisunderstood45+min inqueueSolved withdocumentationlinkChattimesout10th+inqueueWe don'tsupportcustom___Got amessagemeant forsomeoneelseSendscreenshotsApologizedwhen losttemperKepttemperSuccessfullysolvedproblem15+min inqueue30+min inqueueThats outof scopeof supportHad agoodsupportexperienceEscalateticketThat's a greatenhancementrequestNowaiting inqueueRecognizeyourtechnicianNew-to-metechnicianClickedemailtranscripton accident5th-10th inqueueRemoteinto yourcomputerGottransferred

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 60 +min in queue
  2. Problem misunderstood
  3. 45+ min in queue
  4. Solved with documentation link
  5. Chat times out
  6. 10th+ in queue
  7. We don't support custom ___
  8. Got a message meant for someone else
  9. Send screenshots
  10. Apologized when lost temper
  11. Kept temper
  12. Successfully solved problem
  13. 15+ min in queue
  14. 30+ min in queue
  15. Thats out of scope of support
  16. Had a good support experience
  17. Escalate ticket
  18. That's a great enhancement request
  19. No waiting in queue
  20. Recognize your technician
  21. New-to-me technician
  22. Clicked email transcript on accident
  23. 5th-10th in queue
  24. Remote into your computer
  25. Got transferred