SuccessfullysolvedproblemRecognizeyourtechnicianApologizedwhen losttemperGottransferredThats outof scopeof support30+min inqueueHad agoodsupportexperienceKepttemper5th-10th inqueue60+min inqueueEscalateticket15+min inqueueNowaiting inqueueWe don'tsupportcustom___10th+inqueueRemoteinto yourcomputerSendscreenshotsNew-to-metechnicianChattimesoutClickedemailtranscripton accident45+min inqueueThat's a greatenhancementrequestGot amessagemeant forsomeoneelseProblemmisunderstoodSolved withdocumentationlinkSuccessfullysolvedproblemRecognizeyourtechnicianApologizedwhen losttemperGottransferredThats outof scopeof support30+min inqueueHad agoodsupportexperienceKepttemper5th-10th inqueue60+min inqueueEscalateticket15+min inqueueNowaiting inqueueWe don'tsupportcustom___10th+inqueueRemoteinto yourcomputerSendscreenshotsNew-to-metechnicianChattimesoutClickedemailtranscripton accident45+min inqueueThat's a greatenhancementrequestGot amessagemeant forsomeoneelseProblemmisunderstoodSolved withdocumentationlink

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully solved problem
  2. Recognize your technician
  3. Apologized when lost temper
  4. Got transferred
  5. Thats out of scope of support
  6. 30+ min in queue
  7. Had a good support experience
  8. Kept temper
  9. 5th-10th in queue
  10. 60 +min in queue
  11. Escalate ticket
  12. 15+ min in queue
  13. No waiting in queue
  14. We don't support custom ___
  15. 10th+ in queue
  16. Remote into your computer
  17. Send screenshots
  18. New-to-me technician
  19. Chat times out
  20. Clicked email transcript on accident
  21. 45+ min in queue
  22. That's a great enhancement request
  23. Got a message meant for someone else
  24. Problem misunderstood
  25. Solved with documentation link