15+min inqueueApologizedwhen losttemperThat's a greatenhancementrequestWe don'tsupportcustom___SendscreenshotsRecognizeyourtechnicianThats outof scopeof supportGot amessagemeant forsomeoneelse30+min inqueueProblemmisunderstoodNowaiting inqueueSolved withdocumentationlinkGottransferredNew-to-metechnicianChattimesoutClickedemailtranscripton accidentRemoteinto yourcomputerKepttemperEscalateticket60+min inqueue45+min inqueue5th-10th inqueueSuccessfullysolvedproblem10th+inqueueHad agoodsupportexperience15+min inqueueApologizedwhen losttemperThat's a greatenhancementrequestWe don'tsupportcustom___SendscreenshotsRecognizeyourtechnicianThats outof scopeof supportGot amessagemeant forsomeoneelse30+min inqueueProblemmisunderstoodNowaiting inqueueSolved withdocumentationlinkGottransferredNew-to-metechnicianChattimesoutClickedemailtranscripton accidentRemoteinto yourcomputerKepttemperEscalateticket60+min inqueue45+min inqueue5th-10th inqueueSuccessfullysolvedproblem10th+inqueueHad agoodsupportexperience

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 15+ min in queue
  2. Apologized when lost temper
  3. That's a great enhancement request
  4. We don't support custom ___
  5. Send screenshots
  6. Recognize your technician
  7. Thats out of scope of support
  8. Got a message meant for someone else
  9. 30+ min in queue
  10. Problem misunderstood
  11. No waiting in queue
  12. Solved with documentation link
  13. Got transferred
  14. New-to-me technician
  15. Chat times out
  16. Clicked email transcript on accident
  17. Remote into your computer
  18. Kept temper
  19. Escalate ticket
  20. 60 +min in queue
  21. 45+ min in queue
  22. 5th-10th in queue
  23. Successfully solved problem
  24. 10th+ in queue
  25. Had a good support experience