KepttemperGottransferredThats outof scopeof supportSuccessfullysolvedproblemChattimesout15+min inqueueNowaiting inqueueRecognizeyourtechnicianProblemmisunderstood5th-10th inqueueWe don'tsupportcustom___That's a greatenhancementrequestSendscreenshotsSolved withdocumentationlink10th+inqueue45+min inqueueHad agoodsupportexperience60+min inqueue30+min inqueueNew-to-metechnicianGot amessagemeant forsomeoneelseRemoteinto yourcomputerClickedemailtranscripton accidentApologizedwhen losttemperEscalateticketKepttemperGottransferredThats outof scopeof supportSuccessfullysolvedproblemChattimesout15+min inqueueNowaiting inqueueRecognizeyourtechnicianProblemmisunderstood5th-10th inqueueWe don'tsupportcustom___That's a greatenhancementrequestSendscreenshotsSolved withdocumentationlink10th+inqueue45+min inqueueHad agoodsupportexperience60+min inqueue30+min inqueueNew-to-metechnicianGot amessagemeant forsomeoneelseRemoteinto yourcomputerClickedemailtranscripton accidentApologizedwhen losttemperEscalateticket

Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kept temper
  2. Got transferred
  3. Thats out of scope of support
  4. Successfully solved problem
  5. Chat times out
  6. 15+ min in queue
  7. No waiting in queue
  8. Recognize your technician
  9. Problem misunderstood
  10. 5th-10th in queue
  11. We don't support custom ___
  12. That's a great enhancement request
  13. Send screenshots
  14. Solved with documentation link
  15. 10th+ in queue
  16. 45+ min in queue
  17. Had a good support experience
  18. 60 +min in queue
  19. 30+ min in queue
  20. New-to-me technician
  21. Got a message meant for someone else
  22. Remote into your computer
  23. Clicked email transcript on accident
  24. Apologized when lost temper
  25. Escalate ticket