TellcustomeraboutCard ValetPerfectattendance (nounscheduledPTO or tardies)5 min orless withBeverlyCall backon a limitincrease100 onQA forweekAnswerover 100calls in adayHelpcustomer setup onlinebankingCall backon atransferBring acoworkera treatCustomerhas missingITM depositTalk tocustomeron theirbirthdaySpeakwith PaulaMannDo aStoppaymentHave lessthan 3transfers tobranch forthe dayDo anaccountmaintenanceGet anATMcallResetdebitcard PINCustomermentionstheweatherSpeakwith JerryHumphriesResetonlinebankingGetSomersetMain toanswer onfirst tryGetGreensburgMain toanswer onfirst tryStatusinternationalfor UnitedKingdomCustomerhas fraudalert ondebit cardTellcustomeraboutCard ValetPerfectattendance (nounscheduledPTO or tardies)5 min orless withBeverlyCall backon a limitincrease100 onQA forweekAnswerover 100calls in adayHelpcustomer setup onlinebankingCall backon atransferBring acoworkera treatCustomerhas missingITM depositTalk tocustomeron theirbirthdaySpeakwith PaulaMannDo aStoppaymentHave lessthan 3transfers tobranch forthe dayDo anaccountmaintenanceGet anATMcallResetdebitcard PINCustomermentionstheweatherSpeakwith JerryHumphriesResetonlinebankingGetSomersetMain toanswer onfirst tryGetGreensburgMain toanswer onfirst tryStatusinternationalfor UnitedKingdomCustomerhas fraudalert ondebit card

******BINGO***** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell customer about Card Valet
  2. Perfect attendance (no unscheduled PTO or tardies)
  3. 5 min or less with Beverly
  4. Call back on a limit increase
  5. 100 on QA for week
  6. Answer over 100 calls in a day
  7. Help customer set up online banking
  8. Call back on a transfer
  9. Bring a coworker a treat
  10. Customer has missing ITM deposit
  11. Talk to customer on their birthday
  12. Speak with Paula Mann
  13. Do a Stop payment
  14. Have less than 3 transfers to branch for the day
  15. Do an account maintenance
  16. Get an ATM call
  17. Reset debit card PIN
  18. Customer mentions the weather
  19. Speak with Jerry Humphries
  20. Reset online banking
  21. Get Somerset Main to answer on first try
  22. Get Greensburg Main to answer on first try
  23. Status international for United Kingdom
  24. Customer has fraud alert on debit card