TellcustomeraboutCard ValetDo anaccountmaintenanceCall backon a limitincreaseTalk tocustomeron theirbirthdayGet anATMcallGetGreensburgMain toanswer onfirst tryBring acoworkera treatSpeakwith PaulaMannStatusinternationalfor UnitedKingdom100 onQA forweekCustomermentionstheweather5 min orless withBeverlyCall backon atransferPerfectattendance (nounscheduledPTO or tardies)Resetdebitcard PINHelpcustomer setup onlinebankingDo aStoppaymentGetSomersetMain toanswer onfirst tryAnswerover 100calls in adayResetonlinebankingHave lessthan 3transfers tobranch forthe dayCustomerhas missingITM depositSpeakwith JerryHumphriesCustomerhas fraudalert ondebit cardTellcustomeraboutCard ValetDo anaccountmaintenanceCall backon a limitincreaseTalk tocustomeron theirbirthdayGet anATMcallGetGreensburgMain toanswer onfirst tryBring acoworkera treatSpeakwith PaulaMannStatusinternationalfor UnitedKingdom100 onQA forweekCustomermentionstheweather5 min orless withBeverlyCall backon atransferPerfectattendance (nounscheduledPTO or tardies)Resetdebitcard PINHelpcustomer setup onlinebankingDo aStoppaymentGetSomersetMain toanswer onfirst tryAnswerover 100calls in adayResetonlinebankingHave lessthan 3transfers tobranch forthe dayCustomerhas missingITM depositSpeakwith JerryHumphriesCustomerhas fraudalert ondebit card

******BINGO***** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell customer about Card Valet
  2. Do an account maintenance
  3. Call back on a limit increase
  4. Talk to customer on their birthday
  5. Get an ATM call
  6. Get Greensburg Main to answer on first try
  7. Bring a coworker a treat
  8. Speak with Paula Mann
  9. Status international for United Kingdom
  10. 100 on QA for week
  11. Customer mentions the weather
  12. 5 min or less with Beverly
  13. Call back on a transfer
  14. Perfect attendance (no unscheduled PTO or tardies)
  15. Reset debit card PIN
  16. Help customer set up online banking
  17. Do a Stop payment
  18. Get Somerset Main to answer on first try
  19. Answer over 100 calls in a day
  20. Reset online banking
  21. Have less than 3 transfers to branch for the day
  22. Customer has missing ITM deposit
  23. Speak with Jerry Humphries
  24. Customer has fraud alert on debit card