TellcustomeraboutCard ValetGetSomersetMain toanswer onfirst tryCall backon atransfer100 onQA forweekCall backon a limitincreaseGetGreensburgMain toanswer onfirst tryCustomermentionstheweatherHelpcustomer setup onlinebankingBring acoworkera treatGet anATMcallResetonlinebankingAnswerover 100calls in adaySpeakwith PaulaMannSpeakwith JerryHumphriesTalk tocustomeron theirbirthdayCustomerhas missingITM depositStatusinternationalfor UnitedKingdomResetdebitcard PINPerfectattendance (nounscheduledPTO or tardies)Do anaccountmaintenanceHave lessthan 3transfers tobranch forthe dayCustomerhas fraudalert ondebit card5 min orless withBeverlyDo aStoppaymentTellcustomeraboutCard ValetGetSomersetMain toanswer onfirst tryCall backon atransfer100 onQA forweekCall backon a limitincreaseGetGreensburgMain toanswer onfirst tryCustomermentionstheweatherHelpcustomer setup onlinebankingBring acoworkera treatGet anATMcallResetonlinebankingAnswerover 100calls in adaySpeakwith PaulaMannSpeakwith JerryHumphriesTalk tocustomeron theirbirthdayCustomerhas missingITM depositStatusinternationalfor UnitedKingdomResetdebitcard PINPerfectattendance (nounscheduledPTO or tardies)Do anaccountmaintenanceHave lessthan 3transfers tobranch forthe dayCustomerhas fraudalert ondebit card5 min orless withBeverlyDo aStoppayment

******BINGO***** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Tell customer about Card Valet
  2. Get Somerset Main to answer on first try
  3. Call back on a transfer
  4. 100 on QA for week
  5. Call back on a limit increase
  6. Get Greensburg Main to answer on first try
  7. Customer mentions the weather
  8. Help customer set up online banking
  9. Bring a coworker a treat
  10. Get an ATM call
  11. Reset online banking
  12. Answer over 100 calls in a day
  13. Speak with Paula Mann
  14. Speak with Jerry Humphries
  15. Talk to customer on their birthday
  16. Customer has missing ITM deposit
  17. Status international for United Kingdom
  18. Reset debit card PIN
  19. Perfect attendance (no unscheduled PTO or tardies)
  20. Do an account maintenance
  21. Have less than 3 transfers to branch for the day
  22. Customer has fraud alert on debit card
  23. 5 min or less with Beverly
  24. Do a Stop payment