5 min orless withBeverlyCall backon atransferSpeakwith JerryHumphriesHelpcustomer setup onlinebankingBring acoworkera treatCustomerhas fraudalert ondebit card100 onQA forweekStatusinternationalfor UnitedKingdomGetGreensburgMain toanswer onfirst tryAnswerover 100calls in adayHave lessthan 3transfers tobranch forthe dayGet anATMcallDo aStoppaymentCall backon a limitincreaseCustomerhas missingITM depositPerfectattendance (nounscheduledPTO or tardies)ResetonlinebankingGetSomersetMain toanswer onfirst tryCustomermentionstheweatherResetdebitcard PINSpeakwith PaulaMannTalk tocustomeron theirbirthdayTellcustomeraboutCard ValetDo anaccountmaintenance5 min orless withBeverlyCall backon atransferSpeakwith JerryHumphriesHelpcustomer setup onlinebankingBring acoworkera treatCustomerhas fraudalert ondebit card100 onQA forweekStatusinternationalfor UnitedKingdomGetGreensburgMain toanswer onfirst tryAnswerover 100calls in adayHave lessthan 3transfers tobranch forthe dayGet anATMcallDo aStoppaymentCall backon a limitincreaseCustomerhas missingITM depositPerfectattendance (nounscheduledPTO or tardies)ResetonlinebankingGetSomersetMain toanswer onfirst tryCustomermentionstheweatherResetdebitcard PINSpeakwith PaulaMannTalk tocustomeron theirbirthdayTellcustomeraboutCard ValetDo anaccountmaintenance

******BINGO***** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 min or less with Beverly
  2. Call back on a transfer
  3. Speak with Jerry Humphries
  4. Help customer set up online banking
  5. Bring a coworker a treat
  6. Customer has fraud alert on debit card
  7. 100 on QA for week
  8. Status international for United Kingdom
  9. Get Greensburg Main to answer on first try
  10. Answer over 100 calls in a day
  11. Have less than 3 transfers to branch for the day
  12. Get an ATM call
  13. Do a Stop payment
  14. Call back on a limit increase
  15. Customer has missing ITM deposit
  16. Perfect attendance (no unscheduled PTO or tardies)
  17. Reset online banking
  18. Get Somerset Main to answer on first try
  19. Customer mentions the weather
  20. Reset debit card PIN
  21. Speak with Paula Mann
  22. Talk to customer on their birthday
  23. Tell customer about Card Valet
  24. Do an account maintenance