TellcustomeraboutCard ValetCall backon atransferDo anaccountmaintenanceGetSomersetMain toanswer onfirst tryResetonlinebankingCustomermentionstheweatherSpeakwith JerryHumphriesCustomerhas fraudalert ondebit cardBring acoworkera treatSpeakwith PaulaMann100 onQA forweekHelpcustomer setup onlinebankingAnswerover 100calls in adayGet anATMcallGetGreensburgMain toanswer onfirst try5 min orless withBeverlyDo aStoppaymentPerfectattendance (nounscheduledPTO or tardies)Talk tocustomeron theirbirthdayCall backon a limitincreaseHave lessthan 3transfers tobranch forthe dayCustomerhas missingITM depositResetdebitcard PINStatusinternationalfor UnitedKingdomTellcustomeraboutCard ValetCall backon atransferDo anaccountmaintenanceGetSomersetMain toanswer onfirst tryResetonlinebankingCustomermentionstheweatherSpeakwith JerryHumphriesCustomerhas fraudalert ondebit cardBring acoworkera treatSpeakwith PaulaMann100 onQA forweekHelpcustomer setup onlinebankingAnswerover 100calls in adayGet anATMcallGetGreensburgMain toanswer onfirst try5 min orless withBeverlyDo aStoppaymentPerfectattendance (nounscheduledPTO or tardies)Talk tocustomeron theirbirthdayCall backon a limitincreaseHave lessthan 3transfers tobranch forthe dayCustomerhas missingITM depositResetdebitcard PINStatusinternationalfor UnitedKingdom

******BINGO***** - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell customer about Card Valet
  2. Call back on a transfer
  3. Do an account maintenance
  4. Get Somerset Main to answer on first try
  5. Reset online banking
  6. Customer mentions the weather
  7. Speak with Jerry Humphries
  8. Customer has fraud alert on debit card
  9. Bring a coworker a treat
  10. Speak with Paula Mann
  11. 100 on QA for week
  12. Help customer set up online banking
  13. Answer over 100 calls in a day
  14. Get an ATM call
  15. Get Greensburg Main to answer on first try
  16. 5 min or less with Beverly
  17. Do a Stop payment
  18. Perfect attendance (no unscheduled PTO or tardies)
  19. Talk to customer on their birthday
  20. Call back on a limit increase
  21. Have less than 3 transfers to branch for the day
  22. Customer has missing ITM deposit
  23. Reset debit card PIN
  24. Status international for United Kingdom