Resolve80%+ ofyour ticketsin weekP1%resolve>10% formonthMax outOT for aweekResolveanexecutiveescalationContributesomethinguseful toNRB WikiNRB hasless than ten>24hrunassignedticketsNRB hits90%resolved<24hrs forthe dayNRB hits99%resolved<72hrs forthe dayNRB hits85%resolved<24hrs forthe monthResolve25+tickets inone dayResolvea 911ticketProvide NRBAssistance toa fellow techResolve90%+ ofyour ticketsin a weekResolve10 P1s inone weekResolve aTelematicsticketResolve aFireSATparentResolve85%+ ofyour ticketsin weekResolveanEnterpriseticketCompletea trainingclassResolve3+ P1s inone dayResolve15+tickets inone dayResolve75%+ ofyour ticketsin weekResolvea GlobalticketNRB hits95%resolved<48hrs forthe dayResolve80%+ ofyour ticketsin weekP1%resolve>10% formonthMax outOT for aweekResolveanexecutiveescalationContributesomethinguseful toNRB WikiNRB hasless than ten>24hrunassignedticketsNRB hits90%resolved<24hrs forthe dayNRB hits99%resolved<72hrs forthe dayNRB hits85%resolved<24hrs forthe monthResolve25+tickets inone dayResolvea 911ticketProvide NRBAssistance toa fellow techResolve90%+ ofyour ticketsin a weekResolve10 P1s inone weekResolve aTelematicsticketResolve aFireSATparentResolve85%+ ofyour ticketsin weekResolveanEnterpriseticketCompletea trainingclassResolve3+ P1s inone dayResolve15+tickets inone dayResolve75%+ ofyour ticketsin weekResolvea GlobalticketNRB hits95%resolved<48hrs forthe day

NRB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 80%+ of your tickets in week
  2. P1% resolve> 10% for month
  3. Max out OT for a week
  4. Resolve an executive escalation
  5. Contribute something useful to NRB Wiki
  6. NRB has less than ten >24hr unassigned tickets
  7. NRB hits 90% resolved <24hrs for the day
  8. NRB hits 99% resolved <72hrs for the day
  9. NRB hits 85% resolved <24hrs for the month
  10. Resolve 25+ tickets in one day
  11. Resolve a 911 ticket
  12. Provide NRB Assistance to a fellow tech
  13. Resolve 90%+ of your tickets in a week
  14. Resolve 10 P1s in one week
  15. Resolve a Telematics ticket
  16. Resolve a FireSAT parent
  17. Resolve 85%+ of your tickets in week
  18. Resolve an Enterprise ticket
  19. Complete a training class
  20. Resolve 3+ P1s in one day
  21. Resolve 15+ tickets in one day
  22. Resolve 75%+ of your tickets in week
  23. Resolve a Global ticket
  24. NRB hits 95% resolved <48hrs for the day