Contributesomethinguseful toNRB WikiResolve90%+ ofyour ticketsin a weekP1%resolve>10% formonthCompletea trainingclassResolve75%+ ofyour ticketsin weekResolve15+tickets inone dayResolveanexecutiveescalationNRB hits90%resolved<24hrs forthe dayResolve25+tickets inone dayResolve aFireSATparentProvide NRBAssistance toa fellow techResolve aTelematicsticketResolvea GlobalticketResolve10 P1s inone weekResolvea 911ticketNRB hits95%resolved<48hrs forthe dayNRB hits99%resolved<72hrs forthe dayResolve80%+ ofyour ticketsin weekResolve3+ P1s inone dayNRB hits85%resolved<24hrs forthe monthResolveanEnterpriseticketNRB hasless than ten>24hrunassignedticketsMax outOT for aweekResolve85%+ ofyour ticketsin weekContributesomethinguseful toNRB WikiResolve90%+ ofyour ticketsin a weekP1%resolve>10% formonthCompletea trainingclassResolve75%+ ofyour ticketsin weekResolve15+tickets inone dayResolveanexecutiveescalationNRB hits90%resolved<24hrs forthe dayResolve25+tickets inone dayResolve aFireSATparentProvide NRBAssistance toa fellow techResolve aTelematicsticketResolvea GlobalticketResolve10 P1s inone weekResolvea 911ticketNRB hits95%resolved<48hrs forthe dayNRB hits99%resolved<72hrs forthe dayResolve80%+ ofyour ticketsin weekResolve3+ P1s inone dayNRB hits85%resolved<24hrs forthe monthResolveanEnterpriseticketNRB hasless than ten>24hrunassignedticketsMax outOT for aweekResolve85%+ ofyour ticketsin week

NRB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contribute something useful to NRB Wiki
  2. Resolve 90%+ of your tickets in a week
  3. P1% resolve> 10% for month
  4. Complete a training class
  5. Resolve 75%+ of your tickets in week
  6. Resolve 15+ tickets in one day
  7. Resolve an executive escalation
  8. NRB hits 90% resolved <24hrs for the day
  9. Resolve 25+ tickets in one day
  10. Resolve a FireSAT parent
  11. Provide NRB Assistance to a fellow tech
  12. Resolve a Telematics ticket
  13. Resolve a Global ticket
  14. Resolve 10 P1s in one week
  15. Resolve a 911 ticket
  16. NRB hits 95% resolved <48hrs for the day
  17. NRB hits 99% resolved <72hrs for the day
  18. Resolve 80%+ of your tickets in week
  19. Resolve 3+ P1s in one day
  20. NRB hits 85% resolved <24hrs for the month
  21. Resolve an Enterprise ticket
  22. NRB has less than ten >24hr unassigned tickets
  23. Max out OT for a week
  24. Resolve 85%+ of your tickets in week