Resolve80%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayResolve15+tickets inone dayResolve aTelematicsticketResolveanEnterpriseticketResolve85%+ ofyour ticketsin weekContributesomethinguseful toNRB WikiNRB hits85%resolved<24hrs forthe monthResolve25+tickets inone dayResolve10 P1s inone weekResolvea 911ticketResolve75%+ ofyour ticketsin weekCompletea trainingclassMax outOT for aweekResolve3+ P1s inone dayProvide NRBAssistance toa fellow techResolvea GlobalticketResolve90%+ ofyour ticketsin a weekNRB hits90%resolved<24hrs forthe dayResolveanexecutiveescalationNRB hits95%resolved<48hrs forthe dayP1%resolve>10% formonthResolve aFireSATparentNRB hasless than ten>24hrunassignedticketsResolve80%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayResolve15+tickets inone dayResolve aTelematicsticketResolveanEnterpriseticketResolve85%+ ofyour ticketsin weekContributesomethinguseful toNRB WikiNRB hits85%resolved<24hrs forthe monthResolve25+tickets inone dayResolve10 P1s inone weekResolvea 911ticketResolve75%+ ofyour ticketsin weekCompletea trainingclassMax outOT for aweekResolve3+ P1s inone dayProvide NRBAssistance toa fellow techResolvea GlobalticketResolve90%+ ofyour ticketsin a weekNRB hits90%resolved<24hrs forthe dayResolveanexecutiveescalationNRB hits95%resolved<48hrs forthe dayP1%resolve>10% formonthResolve aFireSATparentNRB hasless than ten>24hrunassignedtickets

NRB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 80%+ of your tickets in week
  2. NRB hits 99% resolved <72hrs for the day
  3. Resolve 15+ tickets in one day
  4. Resolve a Telematics ticket
  5. Resolve an Enterprise ticket
  6. Resolve 85%+ of your tickets in week
  7. Contribute something useful to NRB Wiki
  8. NRB hits 85% resolved <24hrs for the month
  9. Resolve 25+ tickets in one day
  10. Resolve 10 P1s in one week
  11. Resolve a 911 ticket
  12. Resolve 75%+ of your tickets in week
  13. Complete a training class
  14. Max out OT for a week
  15. Resolve 3+ P1s in one day
  16. Provide NRB Assistance to a fellow tech
  17. Resolve a Global ticket
  18. Resolve 90%+ of your tickets in a week
  19. NRB hits 90% resolved <24hrs for the day
  20. Resolve an executive escalation
  21. NRB hits 95% resolved <48hrs for the day
  22. P1% resolve> 10% for month
  23. Resolve a FireSAT parent
  24. NRB has less than ten >24hr unassigned tickets