Resolve80%+ ofyour ticketsin weekResolvea 911ticketNRB hits85%resolved<24hrs forthe monthNRB hasless than ten>24hrunassignedticketsP1%resolve>10% formonthMax outOT for aweekResolveanEnterpriseticketResolve85%+ ofyour ticketsin weekResolve aTelematicsticketResolve aFireSATparentResolve10 P1s inone weekResolvea GlobalticketResolve75%+ ofyour ticketsin weekResolve25+tickets inone dayProvide NRBAssistance toa fellow techResolve15+tickets inone dayResolve90%+ ofyour ticketsin a weekCompletea trainingclassNRB hits90%resolved<24hrs forthe dayResolve3+ P1s inone dayResolveanexecutiveescalationContributesomethinguseful toNRB WikiNRB hits99%resolved<72hrs forthe dayNRB hits95%resolved<48hrs forthe dayResolve80%+ ofyour ticketsin weekResolvea 911ticketNRB hits85%resolved<24hrs forthe monthNRB hasless than ten>24hrunassignedticketsP1%resolve>10% formonthMax outOT for aweekResolveanEnterpriseticketResolve85%+ ofyour ticketsin weekResolve aTelematicsticketResolve aFireSATparentResolve10 P1s inone weekResolvea GlobalticketResolve75%+ ofyour ticketsin weekResolve25+tickets inone dayProvide NRBAssistance toa fellow techResolve15+tickets inone dayResolve90%+ ofyour ticketsin a weekCompletea trainingclassNRB hits90%resolved<24hrs forthe dayResolve3+ P1s inone dayResolveanexecutiveescalationContributesomethinguseful toNRB WikiNRB hits99%resolved<72hrs forthe dayNRB hits95%resolved<48hrs forthe day

NRB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 80%+ of your tickets in week
  2. Resolve a 911 ticket
  3. NRB hits 85% resolved <24hrs for the month
  4. NRB has less than ten >24hr unassigned tickets
  5. P1% resolve> 10% for month
  6. Max out OT for a week
  7. Resolve an Enterprise ticket
  8. Resolve 85%+ of your tickets in week
  9. Resolve a Telematics ticket
  10. Resolve a FireSAT parent
  11. Resolve 10 P1s in one week
  12. Resolve a Global ticket
  13. Resolve 75%+ of your tickets in week
  14. Resolve 25+ tickets in one day
  15. Provide NRB Assistance to a fellow tech
  16. Resolve 15+ tickets in one day
  17. Resolve 90%+ of your tickets in a week
  18. Complete a training class
  19. NRB hits 90% resolved <24hrs for the day
  20. Resolve 3+ P1s in one day
  21. Resolve an executive escalation
  22. Contribute something useful to NRB Wiki
  23. NRB hits 99% resolved <72hrs for the day
  24. NRB hits 95% resolved <48hrs for the day