Explain a process Use Gladly in a call Helped fix olb/mobile Use Say your cx name twice in a call Talk about Bill pay Ask if they have any fun plans coming up? Use relationship manager Set up ODC Make cx laugh Set up Text alerts Call under 3 min Thank your cx Use Fantastic in a call De- escalate Empathize with cx Educate cx Call under 5 min Use awesome on a call Set up Zelle Set up mobile olb Use Great in a all SET up ODP Recap your call Explain a process Use Gladly in a call Helped fix olb/mobile Use Say your cx name twice in a call Talk about Bill pay Ask if they have any fun plans coming up? Use relationship manager Set up ODC Make cx laugh Set up Text alerts Call under 3 min Thank your cx Use Fantastic in a call De- escalate Empathize with cx Educate cx Call under 5 min Use awesome on a call Set up Zelle Set up mobile olb Use Great in a all SET up ODP Recap your call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explain a process
Use Gladly in a call
Helped fix olb/mobile
Use
Say your cx name twice in a call
Talk about Bill pay
Ask if they have any fun plans coming up?
Use relationship manager
Set up ODC
Make cx laugh
Set up Text alerts
Call under 3 min
Thank your cx
Use Fantastic in a call
De-escalate
Empathize with cx
Educate cx
Call under 5 min
Use awesome on a call
Set up Zelle
Set up mobile olb
Use Great in a all
SET up ODP
Recap your call