Use Set up mobile olb Set up Text alerts Use Great in a all Talk about Bill pay Explain a process Make cx laugh Call under 3 min Say your cx name twice in a call Call under 5 min Use relationship manager De- escalate Recap your call Use awesome on a call Educate cx Thank your cx Empathize with cx Use Fantastic in a call Set up ODC Helped fix olb/mobile Use Gladly in a call Ask if they have any fun plans coming up? SET up ODP Set up Zelle Use Set up mobile olb Set up Text alerts Use Great in a all Talk about Bill pay Explain a process Make cx laugh Call under 3 min Say your cx name twice in a call Call under 5 min Use relationship manager De- escalate Recap your call Use awesome on a call Educate cx Thank your cx Empathize with cx Use Fantastic in a call Set up ODC Helped fix olb/mobile Use Gladly in a call Ask if they have any fun plans coming up? SET up ODP Set up Zelle
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use
Set up mobile olb
Set up Text alerts
Use Great in a all
Talk about Bill pay
Explain a process
Make cx laugh
Call under 3 min
Say your cx name twice in a call
Call under 5 min
Use relationship manager
De-escalate
Recap your call
Use awesome on a call
Educate cx
Thank your cx
Empathize with cx
Use Fantastic in a call
Set up ODC
Helped fix olb/mobile
Use Gladly in a call
Ask if they have any fun plans coming up?
SET up ODP
Set up Zelle