Use Fantastic in a call Set up ODC Set up mobile olb Ask if they have any fun plans coming up? Explain a process Use relationship manager Say your cx name twice in a call Call under 5 min Empathize with cx De- escalate Call under 3 min Set up Text alerts SET up ODP Talk about Bill pay Recap your call Use awesome on a call Set up Zelle Use Use Great in a all Make cx laugh Educate cx Thank your cx Helped fix olb/mobile Use Gladly in a call Use Fantastic in a call Set up ODC Set up mobile olb Ask if they have any fun plans coming up? Explain a process Use relationship manager Say your cx name twice in a call Call under 5 min Empathize with cx De- escalate Call under 3 min Set up Text alerts SET up ODP Talk about Bill pay Recap your call Use awesome on a call Set up Zelle Use Use Great in a all Make cx laugh Educate cx Thank your cx Helped fix olb/mobile Use Gladly in a call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use Fantastic in a call
Set up ODC
Set up mobile olb
Ask if they have any fun plans coming up?
Explain a process
Use relationship manager
Say your cx name twice in a call
Call under 5 min
Empathize with cx
De-escalate
Call under 3 min
Set up Text alerts
SET up ODP
Talk about Bill pay
Recap your call
Use awesome on a call
Set up Zelle
Use
Use Great in a all
Make cx laugh
Educate cx
Thank your cx
Helped fix olb/mobile
Use Gladly in a call