NRB has lessthan ten >24hrunassignedticketsProvide NRBAssistance toa fellow techResolve aFIFO ticket>24hr fromQCs emailResolvea 911ticketResolveFIFO ticket>24 hr fromQC's emailResolve aGlobalticketResolve85%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayCompleteatrainingclassNRB hits85%resolved<24hrs forthe monthResolveanEnterpriseticketResolve15+tickets inone dayResolve3+ P1s inone dayResolve80%+ ofyour ticketsin weekResolveaFireSATparentResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve aFIFO ticket>24 hr fromQC's emailWork OTfor oneentireweekendResolveanexecutiveescalationNRB hits95%resolved<48hrs forthe dayNRB hits90%resolved<24hrs forthe dayResolve75%+ ofyour ticketsin weekMax outOT fora weekNRB has lessthan ten >24hrunassignedticketsProvide NRBAssistance toa fellow techResolve aFIFO ticket>24hr fromQCs emailResolvea 911ticketResolveFIFO ticket>24 hr fromQC's emailResolve aGlobalticketResolve85%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayCompleteatrainingclassNRB hits85%resolved<24hrs forthe monthResolveanEnterpriseticketResolve15+tickets inone dayResolve3+ P1s inone dayResolve80%+ ofyour ticketsin weekResolveaFireSATparentResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve aFIFO ticket>24 hr fromQC's emailWork OTfor oneentireweekendResolveanexecutiveescalationNRB hits95%resolved<48hrs forthe dayNRB hits90%resolved<24hrs forthe dayResolve75%+ ofyour ticketsin weekMax outOT fora week

NRB STLYE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NRB has less than ten >24hr unassigned tickets
  2. Provide NRB Assistance to a fellow tech
  3. Resolve a FIFO ticket >24hr from QCs email
  4. Resolve a 911 ticket
  5. Resolve FIFO ticket >24 hr from QC's email
  6. Resolve a Global ticket
  7. Resolve 85%+ of your tickets in week
  8. NRB hits 99% resolved <72hrs for the day
  9. Complete a training class
  10. NRB hits 85% resolved <24hrs for the month
  11. Resolve an Enterprise ticket
  12. Resolve 15+ tickets in one day
  13. Resolve 3+ P1s in one day
  14. Resolve 80%+ of your tickets in week
  15. Resolve a FireSAT parent
  16. Resolve FIFO ticket >24 hr from QC's email
  17. Resolve a Telematics ticket
  18. Resolve a FIFO ticket >24 hr from QC's email
  19. Work OT for one entire weekend
  20. Resolve an executive escalation
  21. NRB hits 95% resolved <48hrs for the day
  22. NRB hits 90% resolved <24hrs for the day
  23. Resolve 75%+ of your tickets in week
  24. Max out OT for a week