ResolveanEnterpriseticketWork OTfor oneentireweekendResolve aFIFO ticket>24hr fromQCs emailNRB has lessthan ten >24hrunassignedticketsNRB hits95%resolved<48hrs forthe dayNRB hits99%resolved<72hrs forthe dayCompleteatrainingclassProvide NRBAssistance toa fellow techResolveFIFO ticket>24 hr fromQC's emailResolveaFireSATparentMax outOT fora weekResolvea 911ticketResolve85%+ ofyour ticketsin weekResolve80%+ ofyour ticketsin weekResolve15+tickets inone dayResolveanexecutiveescalationResolve3+ P1s inone dayResolve75%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayResolve aFIFO ticket>24 hr fromQC's emailResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve aGlobalticketNRB hits85%resolved<24hrs forthe monthResolveanEnterpriseticketWork OTfor oneentireweekendResolve aFIFO ticket>24hr fromQCs emailNRB has lessthan ten >24hrunassignedticketsNRB hits95%resolved<48hrs forthe dayNRB hits99%resolved<72hrs forthe dayCompleteatrainingclassProvide NRBAssistance toa fellow techResolveFIFO ticket>24 hr fromQC's emailResolveaFireSATparentMax outOT fora weekResolvea 911ticketResolve85%+ ofyour ticketsin weekResolve80%+ ofyour ticketsin weekResolve15+tickets inone dayResolveanexecutiveescalationResolve3+ P1s inone dayResolve75%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayResolve aFIFO ticket>24 hr fromQC's emailResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve aGlobalticketNRB hits85%resolved<24hrs forthe month

NRB STLYE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve an Enterprise ticket
  2. Work OT for one entire weekend
  3. Resolve a FIFO ticket >24hr from QCs email
  4. NRB has less than ten >24hr unassigned tickets
  5. NRB hits 95% resolved <48hrs for the day
  6. NRB hits 99% resolved <72hrs for the day
  7. Complete a training class
  8. Provide NRB Assistance to a fellow tech
  9. Resolve FIFO ticket >24 hr from QC's email
  10. Resolve a FireSAT parent
  11. Max out OT for a week
  12. Resolve a 911 ticket
  13. Resolve 85%+ of your tickets in week
  14. Resolve 80%+ of your tickets in week
  15. Resolve 15+ tickets in one day
  16. Resolve an executive escalation
  17. Resolve 3+ P1s in one day
  18. Resolve 75%+ of your tickets in week
  19. NRB hits 90% resolved <24hrs for the day
  20. Resolve a FIFO ticket >24 hr from QC's email
  21. Resolve FIFO ticket >24 hr from QC's email
  22. Resolve a Telematics ticket
  23. Resolve a Global ticket
  24. NRB hits 85% resolved <24hrs for the month