CompleteatrainingclassWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekResolve80%+ ofyour ticketsin weekResolve aFIFO ticket>24 hr fromQC's emailResolvea 911ticketResolveanexecutiveescalationResolveFIFO ticket>24 hr fromQC's emailResolve aGlobalticketResolve15+tickets inone dayNRB hits99%resolved<72hrs forthe dayResolveanEnterpriseticketNRB hits90%resolved<24hrs forthe dayMax outOT fora weekNRB has lessthan ten >24hrunassignedticketsProvide NRBAssistance toa fellow techResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolve aFIFO ticket>24hr fromQCs emailNRB hits85%resolved<24hrs forthe monthResolve75%+ ofyour ticketsin weekResolve3+ P1s inone dayResolveaFireSATparentNRB hits95%resolved<48hrs forthe dayCompleteatrainingclassWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekResolve80%+ ofyour ticketsin weekResolve aFIFO ticket>24 hr fromQC's emailResolvea 911ticketResolveanexecutiveescalationResolveFIFO ticket>24 hr fromQC's emailResolve aGlobalticketResolve15+tickets inone dayNRB hits99%resolved<72hrs forthe dayResolveanEnterpriseticketNRB hits90%resolved<24hrs forthe dayMax outOT fora weekNRB has lessthan ten >24hrunassignedticketsProvide NRBAssistance toa fellow techResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolve aFIFO ticket>24hr fromQCs emailNRB hits85%resolved<24hrs forthe monthResolve75%+ ofyour ticketsin weekResolve3+ P1s inone dayResolveaFireSATparentNRB hits95%resolved<48hrs forthe day

NRB STLYE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a training class
  2. Work OT for one entire weekend
  3. Resolve 85%+ of your tickets in week
  4. Resolve 80%+ of your tickets in week
  5. Resolve a FIFO ticket >24 hr from QC's email
  6. Resolve a 911 ticket
  7. Resolve an executive escalation
  8. Resolve FIFO ticket >24 hr from QC's email
  9. Resolve a Global ticket
  10. Resolve 15+ tickets in one day
  11. NRB hits 99% resolved <72hrs for the day
  12. Resolve an Enterprise ticket
  13. NRB hits 90% resolved <24hrs for the day
  14. Max out OT for a week
  15. NRB has less than ten >24hr unassigned tickets
  16. Provide NRB Assistance to a fellow tech
  17. Resolve a Telematics ticket
  18. Resolve FIFO ticket >24 hr from QC's email
  19. Resolve a FIFO ticket >24hr from QCs email
  20. NRB hits 85% resolved <24hrs for the month
  21. Resolve 75%+ of your tickets in week
  22. Resolve 3+ P1s in one day
  23. Resolve a FireSAT parent
  24. NRB hits 95% resolved <48hrs for the day