Provide NRBAssistance toa fellow techResolve aFIFO ticket>24hr fromQCs emailNRB hits95%resolved<48hrs forthe dayResolve15+tickets inone dayResolve3+ P1s inone dayResolveanEnterpriseticketNRB has lessthan ten >24hrunassignedticketsResolveaFireSATparentNRB hits85%resolved<24hrs forthe monthResolve80%+ ofyour ticketsin weekResolve85%+ ofyour ticketsin weekResolve75%+ ofyour ticketsin weekResolve aGlobalticketResolveFIFO ticket>24 hr fromQC's emailCompleteatrainingclassResolveanexecutiveescalationResolveFIFO ticket>24 hr fromQC's emailWork OTfor oneentireweekendMax outOT fora weekResolvea 911ticketResolve aTelematicsticketResolve aFIFO ticket>24 hr fromQC's emailNRB hits99%resolved<72hrs forthe dayNRB hits90%resolved<24hrs forthe dayProvide NRBAssistance toa fellow techResolve aFIFO ticket>24hr fromQCs emailNRB hits95%resolved<48hrs forthe dayResolve15+tickets inone dayResolve3+ P1s inone dayResolveanEnterpriseticketNRB has lessthan ten >24hrunassignedticketsResolveaFireSATparentNRB hits85%resolved<24hrs forthe monthResolve80%+ ofyour ticketsin weekResolve85%+ ofyour ticketsin weekResolve75%+ ofyour ticketsin weekResolve aGlobalticketResolveFIFO ticket>24 hr fromQC's emailCompleteatrainingclassResolveanexecutiveescalationResolveFIFO ticket>24 hr fromQC's emailWork OTfor oneentireweekendMax outOT fora weekResolvea 911ticketResolve aTelematicsticketResolve aFIFO ticket>24 hr fromQC's emailNRB hits99%resolved<72hrs forthe dayNRB hits90%resolved<24hrs forthe day

NRB STLYE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide NRB Assistance to a fellow tech
  2. Resolve a FIFO ticket >24hr from QCs email
  3. NRB hits 95% resolved <48hrs for the day
  4. Resolve 15+ tickets in one day
  5. Resolve 3+ P1s in one day
  6. Resolve an Enterprise ticket
  7. NRB has less than ten >24hr unassigned tickets
  8. Resolve a FireSAT parent
  9. NRB hits 85% resolved <24hrs for the month
  10. Resolve 80%+ of your tickets in week
  11. Resolve 85%+ of your tickets in week
  12. Resolve 75%+ of your tickets in week
  13. Resolve a Global ticket
  14. Resolve FIFO ticket >24 hr from QC's email
  15. Complete a training class
  16. Resolve an executive escalation
  17. Resolve FIFO ticket >24 hr from QC's email
  18. Work OT for one entire weekend
  19. Max out OT for a week
  20. Resolve a 911 ticket
  21. Resolve a Telematics ticket
  22. Resolve a FIFO ticket >24 hr from QC's email
  23. NRB hits 99% resolved <72hrs for the day
  24. NRB hits 90% resolved <24hrs for the day