ResolveFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24hr fromQCs emailResolve aFIFO ticket>24 hrfrom QC'semailMax outOT fora weekWork OTfor oneentireweekendResolve80%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayNRB hits85%resolved<24hrs forthe monthResolve aFireSATparentResolvea GlobalticketResolveanexecutiveescalationResolveanEnterpriseticketCompleteatrainingclassResolve a911 ticketResolve3+ P1s inone dayProvide NRBAssistance toa fellow techResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolve75%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekNRB has lessthan ten >24hrunassignedticketsResolve15+tickets inone dayResolve85%+ ofyour ticketsin weekResolveFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24hr fromQCs emailResolve aFIFO ticket>24 hrfrom QC'semailMax outOT fora weekWork OTfor oneentireweekendResolve80%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayNRB hits85%resolved<24hrs forthe monthResolve aFireSATparentResolvea GlobalticketResolveanexecutiveescalationResolveanEnterpriseticketCompleteatrainingclassResolve a911 ticketResolve3+ P1s inone dayProvide NRBAssistance toa fellow techResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolve75%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekNRB has lessthan ten >24hrunassignedticketsResolve15+tickets inone dayResolve85%+ ofyour ticketsin week

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve FIFO ticket >24 hr from QC's email
  2. Resolve a FIFO ticket >24hr from QCs email
  3. Resolve a FIFO ticket >24 hr from QC's email
  4. Max out OT for a week
  5. Work OT for one entire weekend
  6. Resolve 80%+ of your tickets in week
  7. NRB hits 90% resolved <24hrs for the day
  8. NRB hits 85% resolved <24hrs for the month
  9. Resolve a FireSAT parent
  10. Resolve a Global ticket
  11. Resolve an executive escalation
  12. Resolve an Enterprise ticket
  13. Complete a training class
  14. Resolve a 911 ticket
  15. Resolve 3+ P1s in one day
  16. Provide NRB Assistance to a fellow tech
  17. Resolve a Telematics ticket
  18. Resolve FIFO ticket >24 hr from QC's email
  19. Resolve 75%+ of your tickets in week
  20. NRB hits 99% resolved <72hrs for the day
  21. Resolve 10+ P1s in one week
  22. NRB has less than ten >24hr unassigned tickets
  23. Resolve 15+ tickets in one day
  24. Resolve 85%+ of your tickets in week