Work OTfor oneentireweekendResolveanexecutiveescalationResolve aFireSATparentResolveanEnterpriseticketNRB has lessthan ten >24hrunassignedticketsResolvea GlobalticketNRB hits99%resolved<72hrs forthe dayNRB hits90%resolved<24hrs forthe dayResolve aFIFO ticket>24hr fromQCs emailResolve85%+ ofyour ticketsin weekResolve15+tickets inone dayResolveFIFO ticket>24 hr fromQC's emailMax outOT fora weekResolveFIFO ticket>24 hrfrom QC'semailNRB hits85%resolved<24hrs forthe monthResolve3+ P1s inone dayResolve75%+ ofyour ticketsin weekResolve10+ P1sin oneweekResolve aTelematicsticketProvide NRBAssistance toa fellow techResolve aFIFO ticket>24 hrfrom QC'semailResolve80%+ ofyour ticketsin weekResolve a911 ticketCompleteatrainingclassWork OTfor oneentireweekendResolveanexecutiveescalationResolve aFireSATparentResolveanEnterpriseticketNRB has lessthan ten >24hrunassignedticketsResolvea GlobalticketNRB hits99%resolved<72hrs forthe dayNRB hits90%resolved<24hrs forthe dayResolve aFIFO ticket>24hr fromQCs emailResolve85%+ ofyour ticketsin weekResolve15+tickets inone dayResolveFIFO ticket>24 hr fromQC's emailMax outOT fora weekResolveFIFO ticket>24 hrfrom QC'semailNRB hits85%resolved<24hrs forthe monthResolve3+ P1s inone dayResolve75%+ ofyour ticketsin weekResolve10+ P1sin oneweekResolve aTelematicsticketProvide NRBAssistance toa fellow techResolve aFIFO ticket>24 hrfrom QC'semailResolve80%+ ofyour ticketsin weekResolve a911 ticketCompleteatrainingclass

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work OT for one entire weekend
  2. Resolve an executive escalation
  3. Resolve a FireSAT parent
  4. Resolve an Enterprise ticket
  5. NRB has less than ten >24hr unassigned tickets
  6. Resolve a Global ticket
  7. NRB hits 99% resolved <72hrs for the day
  8. NRB hits 90% resolved <24hrs for the day
  9. Resolve a FIFO ticket >24hr from QCs email
  10. Resolve 85%+ of your tickets in week
  11. Resolve 15+ tickets in one day
  12. Resolve FIFO ticket >24 hr from QC's email
  13. Max out OT for a week
  14. Resolve FIFO ticket >24 hr from QC's email
  15. NRB hits 85% resolved <24hrs for the month
  16. Resolve 3+ P1s in one day
  17. Resolve 75%+ of your tickets in week
  18. Resolve 10+ P1s in one week
  19. Resolve a Telematics ticket
  20. Provide NRB Assistance to a fellow tech
  21. Resolve a FIFO ticket >24 hr from QC's email
  22. Resolve 80%+ of your tickets in week
  23. Resolve a 911 ticket
  24. Complete a training class