Resolve75%+ ofyour ticketsin weekWork OTfor oneentireweekendProvide NRBAssistance toa fellow techNRB hits85%resolved<24hrs forthe monthResolveFIFO ticket>24 hrfrom QC'semailResolve10+ P1sin oneweekMax outOT fora weekResolve a911 ticketResolve80%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayResolve15+tickets inone dayResolve aTelematicsticketResolveanEnterpriseticketResolvea GlobalticketResolve aFIFO ticket>24hr fromQCs emailResolveFIFO ticket>24 hr fromQC's emailResolveanexecutiveescalationResolve aFireSATparentCompleteatrainingclassResolve aFIFO ticket>24 hrfrom QC'semailResolve85%+ ofyour ticketsin weekResolve3+ P1s inone dayNRB hits99%resolved<72hrs forthe dayNRB has lessthan ten >24hrunassignedticketsResolve75%+ ofyour ticketsin weekWork OTfor oneentireweekendProvide NRBAssistance toa fellow techNRB hits85%resolved<24hrs forthe monthResolveFIFO ticket>24 hrfrom QC'semailResolve10+ P1sin oneweekMax outOT fora weekResolve a911 ticketResolve80%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayResolve15+tickets inone dayResolve aTelematicsticketResolveanEnterpriseticketResolvea GlobalticketResolve aFIFO ticket>24hr fromQCs emailResolveFIFO ticket>24 hr fromQC's emailResolveanexecutiveescalationResolve aFireSATparentCompleteatrainingclassResolve aFIFO ticket>24 hrfrom QC'semailResolve85%+ ofyour ticketsin weekResolve3+ P1s inone dayNRB hits99%resolved<72hrs forthe dayNRB has lessthan ten >24hrunassignedtickets

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 75%+ of your tickets in week
  2. Work OT for one entire weekend
  3. Provide NRB Assistance to a fellow tech
  4. NRB hits 85% resolved <24hrs for the month
  5. Resolve FIFO ticket >24 hr from QC's email
  6. Resolve 10+ P1s in one week
  7. Max out OT for a week
  8. Resolve a 911 ticket
  9. Resolve 80%+ of your tickets in week
  10. NRB hits 90% resolved <24hrs for the day
  11. Resolve 15+ tickets in one day
  12. Resolve a Telematics ticket
  13. Resolve an Enterprise ticket
  14. Resolve a Global ticket
  15. Resolve a FIFO ticket >24hr from QCs email
  16. Resolve FIFO ticket >24 hr from QC's email
  17. Resolve an executive escalation
  18. Resolve a FireSAT parent
  19. Complete a training class
  20. Resolve a FIFO ticket >24 hr from QC's email
  21. Resolve 85%+ of your tickets in week
  22. Resolve 3+ P1s in one day
  23. NRB hits 99% resolved <72hrs for the day
  24. NRB has less than ten >24hr unassigned tickets