Work OTfor oneentireweekendResolveFIFO ticket>24 hrfrom QC'semailMax outOT fora weekResolve aTelematicsticketResolveanEnterpriseticketProvide NRBAssistance toa fellow techCompleteatrainingclassResolve a911 ticketResolve10+ P1sin oneweekNRB hits99%resolved<72hrs forthe dayResolve aFIFO ticket>24hr fromQCs emailNRB hits85%resolved<24hrs forthe monthNRB hits90%resolved<24hrs forthe dayResolve3+ P1s inone dayResolve15+tickets inone dayResolve aFIFO ticket>24 hrfrom QC'semailResolve75%+ ofyour ticketsin weekResolve aFireSATparentResolve80%+ ofyour ticketsin weekResolve85%+ ofyour ticketsin weekNRB has lessthan ten >24hrunassignedticketsResolveanexecutiveescalationResolveFIFO ticket>24 hr fromQC's emailResolvea GlobalticketWork OTfor oneentireweekendResolveFIFO ticket>24 hrfrom QC'semailMax outOT fora weekResolve aTelematicsticketResolveanEnterpriseticketProvide NRBAssistance toa fellow techCompleteatrainingclassResolve a911 ticketResolve10+ P1sin oneweekNRB hits99%resolved<72hrs forthe dayResolve aFIFO ticket>24hr fromQCs emailNRB hits85%resolved<24hrs forthe monthNRB hits90%resolved<24hrs forthe dayResolve3+ P1s inone dayResolve15+tickets inone dayResolve aFIFO ticket>24 hrfrom QC'semailResolve75%+ ofyour ticketsin weekResolve aFireSATparentResolve80%+ ofyour ticketsin weekResolve85%+ ofyour ticketsin weekNRB has lessthan ten >24hrunassignedticketsResolveanexecutiveescalationResolveFIFO ticket>24 hr fromQC's emailResolvea Globalticket

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work OT for one entire weekend
  2. Resolve FIFO ticket >24 hr from QC's email
  3. Max out OT for a week
  4. Resolve a Telematics ticket
  5. Resolve an Enterprise ticket
  6. Provide NRB Assistance to a fellow tech
  7. Complete a training class
  8. Resolve a 911 ticket
  9. Resolve 10+ P1s in one week
  10. NRB hits 99% resolved <72hrs for the day
  11. Resolve a FIFO ticket >24hr from QCs email
  12. NRB hits 85% resolved <24hrs for the month
  13. NRB hits 90% resolved <24hrs for the day
  14. Resolve 3+ P1s in one day
  15. Resolve 15+ tickets in one day
  16. Resolve a FIFO ticket >24 hr from QC's email
  17. Resolve 75%+ of your tickets in week
  18. Resolve a FireSAT parent
  19. Resolve 80%+ of your tickets in week
  20. Resolve 85%+ of your tickets in week
  21. NRB has less than ten >24hr unassigned tickets
  22. Resolve an executive escalation
  23. Resolve FIFO ticket >24 hr from QC's email
  24. Resolve a Global ticket