Resolve85%+ ofyour ticketsin weekResolvea GlobalticketResolve3+ P1s inone dayResolve80%+ ofyour ticketsin weekResolve75%+ ofyour ticketsin weekResolve a911 ticketNRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekNRB hits85%resolved<24hrs forthe monthResolve aTelematicsticketResolve aFIFO ticket>24 hrfrom QC'semailCompleteatrainingclassResolveanEnterpriseticketResolveFIFO ticket>24 hrfrom QC'semailNRB hits90%resolved<24hrs forthe dayResolve15+tickets inone dayResolveanexecutiveescalationProvide NRBAssistance toa fellow techMax outOT fora weekNRB has lessthan ten >24hrunassignedticketsResolve aFireSATparentResolveFIFO ticket>24 hr fromQC's emailResolve aFIFO ticket>24hr fromQCs emailWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekResolvea GlobalticketResolve3+ P1s inone dayResolve80%+ ofyour ticketsin weekResolve75%+ ofyour ticketsin weekResolve a911 ticketNRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekNRB hits85%resolved<24hrs forthe monthResolve aTelematicsticketResolve aFIFO ticket>24 hrfrom QC'semailCompleteatrainingclassResolveanEnterpriseticketResolveFIFO ticket>24 hrfrom QC'semailNRB hits90%resolved<24hrs forthe dayResolve15+tickets inone dayResolveanexecutiveescalationProvide NRBAssistance toa fellow techMax outOT fora weekNRB has lessthan ten >24hrunassignedticketsResolve aFireSATparentResolveFIFO ticket>24 hr fromQC's emailResolve aFIFO ticket>24hr fromQCs emailWork OTfor oneentireweekend

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Resolve 85%+ of your tickets in week
  2. Resolve a Global ticket
  3. Resolve 3+ P1s in one day
  4. Resolve 80%+ of your tickets in week
  5. Resolve 75%+ of your tickets in week
  6. Resolve a 911 ticket
  7. NRB hits 99% resolved <72hrs for the day
  8. Resolve 10+ P1s in one week
  9. NRB hits 85% resolved <24hrs for the month
  10. Resolve a Telematics ticket
  11. Resolve a FIFO ticket >24 hr from QC's email
  12. Complete a training class
  13. Resolve an Enterprise ticket
  14. Resolve FIFO ticket >24 hr from QC's email
  15. NRB hits 90% resolved <24hrs for the day
  16. Resolve 15+ tickets in one day
  17. Resolve an executive escalation
  18. Provide NRB Assistance to a fellow tech
  19. Max out OT for a week
  20. NRB has less than ten >24hr unassigned tickets
  21. Resolve a FireSAT parent
  22. Resolve FIFO ticket >24 hr from QC's email
  23. Resolve a FIFO ticket >24hr from QCs email
  24. Work OT for one entire weekend