NRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekNRB has lessthan ten >24hrunassignedticketsCompleteatrainingclassResolve80%+ ofyour ticketsin weekResolve a911 ticketResolve15+tickets inone dayResolveanexecutiveescalationResolve aFIFO ticket>24 hrfrom QC'semailResolvea GlobalticketResolveFIFO ticket>24 hrfrom QC'semailResolve75%+ ofyour ticketsin weekResolve aFireSATparentNRB hits85%resolved<24hrs forthe monthProvide NRBAssistance toa fellow techResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve85%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayMax outOT fora weekResolve aFIFO ticket>24hr fromQCs emailWork OTfor oneentireweekendResolveanEnterpriseticketResolve3+ P1s inone dayNRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekNRB has lessthan ten >24hrunassignedticketsCompleteatrainingclassResolve80%+ ofyour ticketsin weekResolve a911 ticketResolve15+tickets inone dayResolveanexecutiveescalationResolve aFIFO ticket>24 hrfrom QC'semailResolvea GlobalticketResolveFIFO ticket>24 hrfrom QC'semailResolve75%+ ofyour ticketsin weekResolve aFireSATparentNRB hits85%resolved<24hrs forthe monthProvide NRBAssistance toa fellow techResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve85%+ ofyour ticketsin weekNRB hits90%resolved<24hrs forthe dayMax outOT fora weekResolve aFIFO ticket>24hr fromQCs emailWork OTfor oneentireweekendResolveanEnterpriseticketResolve3+ P1s inone day

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NRB hits 99% resolved <72hrs for the day
  2. Resolve 10+ P1s in one week
  3. NRB has less than ten >24hr unassigned tickets
  4. Complete a training class
  5. Resolve 80%+ of your tickets in week
  6. Resolve a 911 ticket
  7. Resolve 15+ tickets in one day
  8. Resolve an executive escalation
  9. Resolve a FIFO ticket >24 hr from QC's email
  10. Resolve a Global ticket
  11. Resolve FIFO ticket >24 hr from QC's email
  12. Resolve 75%+ of your tickets in week
  13. Resolve a FireSAT parent
  14. NRB hits 85% resolved <24hrs for the month
  15. Provide NRB Assistance to a fellow tech
  16. Resolve FIFO ticket >24 hr from QC's email
  17. Resolve a Telematics ticket
  18. Resolve 85%+ of your tickets in week
  19. NRB hits 90% resolved <24hrs for the day
  20. Max out OT for a week
  21. Resolve a FIFO ticket >24hr from QCs email
  22. Work OT for one entire weekend
  23. Resolve an Enterprise ticket
  24. Resolve 3+ P1s in one day