Resolve85%+ ofyour ticketsin weekCompleteatrainingclassResolve aFireSATparentResolve aFIFO ticket>24hr fromQCs emailResolvea GlobalticketNRB has lessthan ten >24hrunassignedticketsProvide NRBAssistance toa fellow techNRB hits99%resolved<72hrs forthe dayResolveFIFO ticket>24 hrfrom QC'semailResolve10+ P1sin oneweekResolveanexecutiveescalationResolve80%+ ofyour ticketsin weekResolve a911 ticketResolve15+tickets inone dayResolve3+ P1s inone dayMax outOT fora weekNRB hits90%resolved<24hrs forthe dayResolve aFIFO ticket>24 hrfrom QC'semailWork OTfor oneentireweekendResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolve75%+ ofyour ticketsin weekResolveanEnterpriseticketNRB hits85%resolved<24hrs forthe monthResolve85%+ ofyour ticketsin weekCompleteatrainingclassResolve aFireSATparentResolve aFIFO ticket>24hr fromQCs emailResolvea GlobalticketNRB has lessthan ten >24hrunassignedticketsProvide NRBAssistance toa fellow techNRB hits99%resolved<72hrs forthe dayResolveFIFO ticket>24 hrfrom QC'semailResolve10+ P1sin oneweekResolveanexecutiveescalationResolve80%+ ofyour ticketsin weekResolve a911 ticketResolve15+tickets inone dayResolve3+ P1s inone dayMax outOT fora weekNRB hits90%resolved<24hrs forthe dayResolve aFIFO ticket>24 hrfrom QC'semailWork OTfor oneentireweekendResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolve75%+ ofyour ticketsin weekResolveanEnterpriseticketNRB hits85%resolved<24hrs forthe month

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 85%+ of your tickets in week
  2. Complete a training class
  3. Resolve a FireSAT parent
  4. Resolve a FIFO ticket >24hr from QCs email
  5. Resolve a Global ticket
  6. NRB has less than ten >24hr unassigned tickets
  7. Provide NRB Assistance to a fellow tech
  8. NRB hits 99% resolved <72hrs for the day
  9. Resolve FIFO ticket >24 hr from QC's email
  10. Resolve 10+ P1s in one week
  11. Resolve an executive escalation
  12. Resolve 80%+ of your tickets in week
  13. Resolve a 911 ticket
  14. Resolve 15+ tickets in one day
  15. Resolve 3+ P1s in one day
  16. Max out OT for a week
  17. NRB hits 90% resolved <24hrs for the day
  18. Resolve a FIFO ticket >24 hr from QC's email
  19. Work OT for one entire weekend
  20. Resolve a Telematics ticket
  21. Resolve FIFO ticket >24 hr from QC's email
  22. Resolve 75%+ of your tickets in week
  23. Resolve an Enterprise ticket
  24. NRB hits 85% resolved <24hrs for the month