Resolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailCompleteatrainingclassResolve3+ P1s inone dayResolve75%+ ofyour ticketsin weekResolve a911 ticketWork OTfor oneentireweekendNRB hits99%resolved<72hrs forthe dayResolveanEnterpriseticketResolve85%+ ofyour ticketsin weekResolve aFireSATparentNRB hits85%resolved<24hrs forthe monthResolve15+tickets inone dayResolvea GlobalticketNRB hits90%resolved<24hrs forthe dayResolveanexecutiveescalationNRB has lessthan ten >24hrunassignedticketsResolve80%+ ofyour ticketsin weekResolveFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24hr fromQCs emailResolve10+ P1sin oneweekProvide NRBAssistance toa fellow techMax outOT fora weekResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailCompleteatrainingclassResolve3+ P1s inone dayResolve75%+ ofyour ticketsin weekResolve a911 ticketWork OTfor oneentireweekendNRB hits99%resolved<72hrs forthe dayResolveanEnterpriseticketResolve85%+ ofyour ticketsin weekResolve aFireSATparentNRB hits85%resolved<24hrs forthe monthResolve15+tickets inone dayResolvea GlobalticketNRB hits90%resolved<24hrs forthe dayResolveanexecutiveescalationNRB has lessthan ten >24hrunassignedticketsResolve80%+ ofyour ticketsin weekResolveFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24hr fromQCs emailResolve10+ P1sin oneweekProvide NRBAssistance toa fellow techMax outOT fora week

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve a Telematics ticket
  2. Resolve FIFO ticket >24 hr from QC's email
  3. Complete a training class
  4. Resolve 3+ P1s in one day
  5. Resolve 75%+ of your tickets in week
  6. Resolve a 911 ticket
  7. Work OT for one entire weekend
  8. NRB hits 99% resolved <72hrs for the day
  9. Resolve an Enterprise ticket
  10. Resolve 85%+ of your tickets in week
  11. Resolve a FireSAT parent
  12. NRB hits 85% resolved <24hrs for the month
  13. Resolve 15+ tickets in one day
  14. Resolve a Global ticket
  15. NRB hits 90% resolved <24hrs for the day
  16. Resolve an executive escalation
  17. NRB has less than ten >24hr unassigned tickets
  18. Resolve 80%+ of your tickets in week
  19. Resolve FIFO ticket >24 hr from QC's email
  20. Resolve a FIFO ticket >24 hr from QC's email
  21. Resolve a FIFO ticket >24hr from QCs email
  22. Resolve 10+ P1s in one week
  23. Provide NRB Assistance to a fellow tech
  24. Max out OT for a week