Resolve75%+ ofyour ticketsin weekResolve aFIFO ticket>24hr fromQCs emailNRB hits90%resolved<24hrs forthe dayResolve aFireSATparentResolve80%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayMax outOT fora weekResolve3+ P1s inone dayResolveanEnterpriseticketNRB hits85%resolved<24hrs forthe monthResolve15+tickets inone dayWork OTfor oneentireweekendResolve10+ P1sin oneweekResolve aFIFO ticket>24 hrfrom QC'semailCompleteatrainingclassResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolveFIFO ticket>24 hrfrom QC'semailNRB has lessthan ten >24hrunassignedticketsResolvea GlobalticketResolve a911 ticketProvide NRBAssistance toa fellow techResolve85%+ ofyour ticketsin weekResolveanexecutiveescalationResolve75%+ ofyour ticketsin weekResolve aFIFO ticket>24hr fromQCs emailNRB hits90%resolved<24hrs forthe dayResolve aFireSATparentResolve80%+ ofyour ticketsin weekNRB hits99%resolved<72hrs forthe dayMax outOT fora weekResolve3+ P1s inone dayResolveanEnterpriseticketNRB hits85%resolved<24hrs forthe monthResolve15+tickets inone dayWork OTfor oneentireweekendResolve10+ P1sin oneweekResolve aFIFO ticket>24 hrfrom QC'semailCompleteatrainingclassResolve aTelematicsticketResolveFIFO ticket>24 hr fromQC's emailResolveFIFO ticket>24 hrfrom QC'semailNRB has lessthan ten >24hrunassignedticketsResolvea GlobalticketResolve a911 ticketProvide NRBAssistance toa fellow techResolve85%+ ofyour ticketsin weekResolveanexecutiveescalation

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 75%+ of your tickets in week
  2. Resolve a FIFO ticket >24hr from QCs email
  3. NRB hits 90% resolved <24hrs for the day
  4. Resolve a FireSAT parent
  5. Resolve 80%+ of your tickets in week
  6. NRB hits 99% resolved <72hrs for the day
  7. Max out OT for a week
  8. Resolve 3+ P1s in one day
  9. Resolve an Enterprise ticket
  10. NRB hits 85% resolved <24hrs for the month
  11. Resolve 15+ tickets in one day
  12. Work OT for one entire weekend
  13. Resolve 10+ P1s in one week
  14. Resolve a FIFO ticket >24 hr from QC's email
  15. Complete a training class
  16. Resolve a Telematics ticket
  17. Resolve FIFO ticket >24 hr from QC's email
  18. Resolve FIFO ticket >24 hr from QC's email
  19. NRB has less than ten >24hr unassigned tickets
  20. Resolve a Global ticket
  21. Resolve a 911 ticket
  22. Provide NRB Assistance to a fellow tech
  23. Resolve 85%+ of your tickets in week
  24. Resolve an executive escalation