NRB hits99%resolved<72hrs forthe dayWork OTfor oneentireweekendMax outOT fora weekResolveFIFO ticket>24 hr fromQC's emailResolvea GlobalticketNRB hits85%resolved<24hrs forthe monthResolve85%+ ofyour ticketsin weekNRB has lessthan ten >24hrunassignedticketsResolve aFIFO ticket>24hr fromQCs emailNRB hits90%resolved<24hrs forthe dayResolve10+ P1sin oneweekCompleteatrainingclassResolve aFireSATparentResolveFIFO ticket>24 hrfrom QC'semailResolve75%+ ofyour ticketsin weekResolve80%+ ofyour ticketsin weekResolve3+ P1s inone dayResolve aTelematicsticketResolve aFIFO ticket>24 hrfrom QC'semailResolveanEnterpriseticketProvide NRBAssistance toa fellow techResolveanexecutiveescalationResolve15+tickets inone dayResolve a911 ticketNRB hits99%resolved<72hrs forthe dayWork OTfor oneentireweekendMax outOT fora weekResolveFIFO ticket>24 hr fromQC's emailResolvea GlobalticketNRB hits85%resolved<24hrs forthe monthResolve85%+ ofyour ticketsin weekNRB has lessthan ten >24hrunassignedticketsResolve aFIFO ticket>24hr fromQCs emailNRB hits90%resolved<24hrs forthe dayResolve10+ P1sin oneweekCompleteatrainingclassResolve aFireSATparentResolveFIFO ticket>24 hrfrom QC'semailResolve75%+ ofyour ticketsin weekResolve80%+ ofyour ticketsin weekResolve3+ P1s inone dayResolve aTelematicsticketResolve aFIFO ticket>24 hrfrom QC'semailResolveanEnterpriseticketProvide NRBAssistance toa fellow techResolveanexecutiveescalationResolve15+tickets inone dayResolve a911 ticket

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NRB hits 99% resolved <72hrs for the day
  2. Work OT for one entire weekend
  3. Max out OT for a week
  4. Resolve FIFO ticket >24 hr from QC's email
  5. Resolve a Global ticket
  6. NRB hits 85% resolved <24hrs for the month
  7. Resolve 85%+ of your tickets in week
  8. NRB has less than ten >24hr unassigned tickets
  9. Resolve a FIFO ticket >24hr from QCs email
  10. NRB hits 90% resolved <24hrs for the day
  11. Resolve 10+ P1s in one week
  12. Complete a training class
  13. Resolve a FireSAT parent
  14. Resolve FIFO ticket >24 hr from QC's email
  15. Resolve 75%+ of your tickets in week
  16. Resolve 80%+ of your tickets in week
  17. Resolve 3+ P1s in one day
  18. Resolve a Telematics ticket
  19. Resolve a FIFO ticket >24 hr from QC's email
  20. Resolve an Enterprise ticket
  21. Provide NRB Assistance to a fellow tech
  22. Resolve an executive escalation
  23. Resolve 15+ tickets in one day
  24. Resolve a 911 ticket