NRB hits85%resolved<24hrs forthe monthResolveanexecutiveescalationResolve aFIFO ticket>24 hrfrom QC'semailResolve85%+ ofyour ticketsin weekProvide NRBAssistance toa fellow techResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve aFireSATparentResolve10+ P1sin oneweekResolve15+tickets inone dayResolvea GlobalticketResolve a911 ticketWork OTfor oneentireweekendResolve80%+ ofyour ticketsin weekResolve3+ P1s inone dayNRB hits99%resolved<72hrs forthe dayResolveanEnterpriseticketMax outOT fora weekNRB hits90%resolved<24hrs forthe dayResolveFIFO ticket>24 hrfrom QC'semailNRB has lessthan ten >24hrunassignedticketsResolve aFIFO ticket>24hr fromQCs emailCompleteatrainingclassResolve75%+ ofyour ticketsin weekNRB hits85%resolved<24hrs forthe monthResolveanexecutiveescalationResolve aFIFO ticket>24 hrfrom QC'semailResolve85%+ ofyour ticketsin weekProvide NRBAssistance toa fellow techResolveFIFO ticket>24 hr fromQC's emailResolve aTelematicsticketResolve aFireSATparentResolve10+ P1sin oneweekResolve15+tickets inone dayResolvea GlobalticketResolve a911 ticketWork OTfor oneentireweekendResolve80%+ ofyour ticketsin weekResolve3+ P1s inone dayNRB hits99%resolved<72hrs forthe dayResolveanEnterpriseticketMax outOT fora weekNRB hits90%resolved<24hrs forthe dayResolveFIFO ticket>24 hrfrom QC'semailNRB has lessthan ten >24hrunassignedticketsResolve aFIFO ticket>24hr fromQCs emailCompleteatrainingclassResolve75%+ ofyour ticketsin week

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NRB hits 85% resolved <24hrs for the month
  2. Resolve an executive escalation
  3. Resolve a FIFO ticket >24 hr from QC's email
  4. Resolve 85%+ of your tickets in week
  5. Provide NRB Assistance to a fellow tech
  6. Resolve FIFO ticket >24 hr from QC's email
  7. Resolve a Telematics ticket
  8. Resolve a FireSAT parent
  9. Resolve 10+ P1s in one week
  10. Resolve 15+ tickets in one day
  11. Resolve a Global ticket
  12. Resolve a 911 ticket
  13. Work OT for one entire weekend
  14. Resolve 80%+ of your tickets in week
  15. Resolve 3+ P1s in one day
  16. NRB hits 99% resolved <72hrs for the day
  17. Resolve an Enterprise ticket
  18. Max out OT for a week
  19. NRB hits 90% resolved <24hrs for the day
  20. Resolve FIFO ticket >24 hr from QC's email
  21. NRB has less than ten >24hr unassigned tickets
  22. Resolve a FIFO ticket >24hr from QCs email
  23. Complete a training class
  24. Resolve 75%+ of your tickets in week