Resolvea GlobalticketResolve a911 ticketResolveFIFO ticket>24 hr fromQC's emailProvide NRBAssistance toa fellow techResolve75%+ ofyour ticketsin weekResolve aTelematicsticketCompleteatrainingclassResolve3+ P1s inone dayResolve aFIFO ticket>24hr fromQCs emailWork OTfor oneentireweekendNRB hits99%resolved<72hrs forthe dayResolve80%+ ofyour ticketsin weekNRB hits85%resolved<24hrs forthe monthResolve85%+ ofyour ticketsin weekResolveanexecutiveescalationResolveFIFO ticket>24 hrfrom QC'semailResolveanEnterpriseticketResolve aFireSATparentResolve aFIFO ticket>24 hrfrom QC'semailNRB hits90%resolved<24hrs forthe dayResolve15+tickets inone dayNRB has lessthan ten >24hrunassignedticketsResolve10+ P1sin oneweekMax outOT fora weekResolvea GlobalticketResolve a911 ticketResolveFIFO ticket>24 hr fromQC's emailProvide NRBAssistance toa fellow techResolve75%+ ofyour ticketsin weekResolve aTelematicsticketCompleteatrainingclassResolve3+ P1s inone dayResolve aFIFO ticket>24hr fromQCs emailWork OTfor oneentireweekendNRB hits99%resolved<72hrs forthe dayResolve80%+ ofyour ticketsin weekNRB hits85%resolved<24hrs forthe monthResolve85%+ ofyour ticketsin weekResolveanexecutiveescalationResolveFIFO ticket>24 hrfrom QC'semailResolveanEnterpriseticketResolve aFireSATparentResolve aFIFO ticket>24 hrfrom QC'semailNRB hits90%resolved<24hrs forthe dayResolve15+tickets inone dayNRB has lessthan ten >24hrunassignedticketsResolve10+ P1sin oneweekMax outOT fora week

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve a Global ticket
  2. Resolve a 911 ticket
  3. Resolve FIFO ticket >24 hr from QC's email
  4. Provide NRB Assistance to a fellow tech
  5. Resolve 75%+ of your tickets in week
  6. Resolve a Telematics ticket
  7. Complete a training class
  8. Resolve 3+ P1s in one day
  9. Resolve a FIFO ticket >24hr from QCs email
  10. Work OT for one entire weekend
  11. NRB hits 99% resolved <72hrs for the day
  12. Resolve 80%+ of your tickets in week
  13. NRB hits 85% resolved <24hrs for the month
  14. Resolve 85%+ of your tickets in week
  15. Resolve an executive escalation
  16. Resolve FIFO ticket >24 hr from QC's email
  17. Resolve an Enterprise ticket
  18. Resolve a FireSAT parent
  19. Resolve a FIFO ticket >24 hr from QC's email
  20. NRB hits 90% resolved <24hrs for the day
  21. Resolve 15+ tickets in one day
  22. NRB has less than ten >24hr unassigned tickets
  23. Resolve 10+ P1s in one week
  24. Max out OT for a week