Resolve10+ P1sin oneweekResolve15+tickets inone dayResolveanexecutiveescalationNRB has lessthan ten >24hrunassignedticketsResolveFIFO ticket>24 hr fromQC's emailWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekResolve aFIFO ticket>24 hrfrom QC'semailResolvea GlobalticketCompleteatrainingclassResolve80%+ ofyour ticketsin weekProvide NRBAssistance toa fellow techResolve aFireSATparentResolve3+ P1s inone dayNRB hits90%resolved<24hrs forthe dayNRB hits85%resolved<24hrs forthe monthResolve a911 ticketResolve aTelematicsticketResolve75%+ ofyour ticketsin weekResolveFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24hr fromQCs emailMax outOT fora weekResolveanEnterpriseticketNRB hits99%resolved<72hrs forthe dayResolve10+ P1sin oneweekResolve15+tickets inone dayResolveanexecutiveescalationNRB has lessthan ten >24hrunassignedticketsResolveFIFO ticket>24 hr fromQC's emailWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekResolve aFIFO ticket>24 hrfrom QC'semailResolvea GlobalticketCompleteatrainingclassResolve80%+ ofyour ticketsin weekProvide NRBAssistance toa fellow techResolve aFireSATparentResolve3+ P1s inone dayNRB hits90%resolved<24hrs forthe dayNRB hits85%resolved<24hrs forthe monthResolve a911 ticketResolve aTelematicsticketResolve75%+ ofyour ticketsin weekResolveFIFO ticket>24 hrfrom QC'semailResolve aFIFO ticket>24hr fromQCs emailMax outOT fora weekResolveanEnterpriseticketNRB hits99%resolved<72hrs forthe day

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve 10+ P1s in one week
  2. Resolve 15+ tickets in one day
  3. Resolve an executive escalation
  4. NRB has less than ten >24hr unassigned tickets
  5. Resolve FIFO ticket >24 hr from QC's email
  6. Work OT for one entire weekend
  7. Resolve 85%+ of your tickets in week
  8. Resolve a FIFO ticket >24 hr from QC's email
  9. Resolve a Global ticket
  10. Complete a training class
  11. Resolve 80%+ of your tickets in week
  12. Provide NRB Assistance to a fellow tech
  13. Resolve a FireSAT parent
  14. Resolve 3+ P1s in one day
  15. NRB hits 90% resolved <24hrs for the day
  16. NRB hits 85% resolved <24hrs for the month
  17. Resolve a 911 ticket
  18. Resolve a Telematics ticket
  19. Resolve 75%+ of your tickets in week
  20. Resolve FIFO ticket >24 hr from QC's email
  21. Resolve a FIFO ticket >24hr from QCs email
  22. Max out OT for a week
  23. Resolve an Enterprise ticket
  24. NRB hits 99% resolved <72hrs for the day