CompleteatrainingclassResolveanexecutiveescalationWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekNRB hits85%resolved<24hrs forthe monthResolveFIFO ticket>24 hrfrom QC'semailResolve10+ P1sin oneweekResolve aTelematicsticketResolve15+tickets inone dayNRB hits90%resolved<24hrs forthe dayResolve80%+ ofyour ticketsin weekResolve aFIFO ticket>24hr fromQCs emailResolve75%+ ofyour ticketsin weekMax outOT fora weekResolveFIFO ticket>24 hr fromQC's emailResolveanEnterpriseticketResolve3+ P1s inone dayProvide NRBAssistance toa fellow techResolvea GlobalticketNRB has lessthan ten >24hrunassignedticketsResolve a911 ticketResolve aFIFO ticket>24 hrfrom QC'semailNRB hits99%resolved<72hrs forthe dayResolve aFireSATparentCompleteatrainingclassResolveanexecutiveescalationWork OTfor oneentireweekendResolve85%+ ofyour ticketsin weekNRB hits85%resolved<24hrs forthe monthResolveFIFO ticket>24 hrfrom QC'semailResolve10+ P1sin oneweekResolve aTelematicsticketResolve15+tickets inone dayNRB hits90%resolved<24hrs forthe dayResolve80%+ ofyour ticketsin weekResolve aFIFO ticket>24hr fromQCs emailResolve75%+ ofyour ticketsin weekMax outOT fora weekResolveFIFO ticket>24 hr fromQC's emailResolveanEnterpriseticketResolve3+ P1s inone dayProvide NRBAssistance toa fellow techResolvea GlobalticketNRB has lessthan ten >24hrunassignedticketsResolve a911 ticketResolve aFIFO ticket>24 hrfrom QC'semailNRB hits99%resolved<72hrs forthe dayResolve aFireSATparent

NRB STYLE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a training class
  2. Resolve an executive escalation
  3. Work OT for one entire weekend
  4. Resolve 85%+ of your tickets in week
  5. NRB hits 85% resolved <24hrs for the month
  6. Resolve FIFO ticket >24 hr from QC's email
  7. Resolve 10+ P1s in one week
  8. Resolve a Telematics ticket
  9. Resolve 15+ tickets in one day
  10. NRB hits 90% resolved <24hrs for the day
  11. Resolve 80%+ of your tickets in week
  12. Resolve a FIFO ticket >24hr from QCs email
  13. Resolve 75%+ of your tickets in week
  14. Max out OT for a week
  15. Resolve FIFO ticket >24 hr from QC's email
  16. Resolve an Enterprise ticket
  17. Resolve 3+ P1s in one day
  18. Provide NRB Assistance to a fellow tech
  19. Resolve a Global ticket
  20. NRB has less than ten >24hr unassigned tickets
  21. Resolve a 911 ticket
  22. Resolve a FIFO ticket >24 hr from QC's email
  23. NRB hits 99% resolved <72hrs for the day
  24. Resolve a FireSAT parent