Submit as aDefect (FilledoutTroubleshootingtab)Deny arefund for anewsubscriptionAssist amemberin NewJerseyIssued anAdd-onrefundSentCiera auid mis-matchAssistedmemberwith 25%off promoDeny arefunddue to IAPExplained6mthguaranteerequirementsAssistedwithiPhoneBlockedAccount –Esc toCEAWentthrough4pt CheckChecklistSent uidto getenabledvia slackUnable toassist dueto CHBAssistwith aReport AConcernDeniedrefund- EsctoEscalationsMax froze(I can seeif it actuallydid)Provided7 compdays dueto spamAssistwith forgotpasswordRestorean ATOaccountGaveCEA time-frameIssue aproratedrefundAssist amemberin TexasAssistedwithAndroidAsked forSiteexperience /CancelreasonSubmit as aDefect (FilledoutTroubleshootingtab)Deny arefund for anewsubscriptionAssist amemberin NewJerseyIssued anAdd-onrefundSentCiera auid mis-matchAssistedmemberwith 25%off promoDeny arefunddue to IAPExplained6mthguaranteerequirementsAssistedwithiPhoneBlockedAccount –Esc toCEAWentthrough4pt CheckChecklistSent uidto getenabledvia slackUnable toassist dueto CHBAssistwith aReport AConcernDeniedrefund- EsctoEscalationsMax froze(I can seeif it actuallydid)Provided7 compdays dueto spamAssistwith forgotpasswordRestorean ATOaccountGaveCEA time-frameIssue aproratedrefundAssist amemberin TexasAssistedwithAndroidAsked forSiteexperience /Cancelreason

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit as a Defect (Filled out Troubleshooting tab)
  2. Deny a refund for a new subscription
  3. Assist a member in New Jersey
  4. Issued an Add-on refund
  5. Sent Ciera a uid mis-match
  6. Assisted member with 25% off promo
  7. Deny a refund due to IAP
  8. Explained 6mth guarantee requirements
  9. Assisted with iPhone
  10. Blocked Account – Esc to CEA
  11. Went through 4pt Check Checklist
  12. Sent uid to get enabled via slack
  13. Unable to assist due to CHB
  14. Assist with a Report A Concern
  15. Denied refund- Esc to Escalations
  16. Max froze (I can see if it actually did)
  17. Provided 7 comp days due to spam
  18. Assist with forgot password
  19. Restore an ATO account
  20. Gave CEA time-frame
  21. Issue a prorated refund
  22. Assist a member in Texas
  23. Assisted with Android
  24. Asked for Site experience / Cancel reason