Issue aproratedrefundAssistwith aReport AConcernAssistwith forgotpasswordGaveCEA time-frameAsked forSiteexperience /CancelreasonUnable toassist dueto CHBDeny arefunddue to IAPRestorean ATOaccountBlockedAccount –Esc toCEAMax froze(I can seeif it actuallydid)Explained6mthguaranteerequirementsAssistedmemberwith 25%off promoDeny arefund for anewsubscriptionSent uidto getenabledvia slackWentthrough4pt CheckChecklistIssued anAdd-onrefundSentCiera auid mis-matchSubmit as aDefect (FilledoutTroubleshootingtab)Deniedrefund- EsctoEscalationsProvided7 compdays dueto spamAssist amemberin TexasAssist amemberin NewJerseyAssistedwithiPhoneAssistedwithAndroidIssue aproratedrefundAssistwith aReport AConcernAssistwith forgotpasswordGaveCEA time-frameAsked forSiteexperience /CancelreasonUnable toassist dueto CHBDeny arefunddue to IAPRestorean ATOaccountBlockedAccount –Esc toCEAMax froze(I can seeif it actuallydid)Explained6mthguaranteerequirementsAssistedmemberwith 25%off promoDeny arefund for anewsubscriptionSent uidto getenabledvia slackWentthrough4pt CheckChecklistIssued anAdd-onrefundSentCiera auid mis-matchSubmit as aDefect (FilledoutTroubleshootingtab)Deniedrefund- EsctoEscalationsProvided7 compdays dueto spamAssist amemberin TexasAssist amemberin NewJerseyAssistedwithiPhoneAssistedwithAndroid

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issue a prorated refund
  2. Assist with a Report A Concern
  3. Assist with forgot password
  4. Gave CEA time-frame
  5. Asked for Site experience / Cancel reason
  6. Unable to assist due to CHB
  7. Deny a refund due to IAP
  8. Restore an ATO account
  9. Blocked Account – Esc to CEA
  10. Max froze (I can see if it actually did)
  11. Explained 6mth guarantee requirements
  12. Assisted member with 25% off promo
  13. Deny a refund for a new subscription
  14. Sent uid to get enabled via slack
  15. Went through 4pt Check Checklist
  16. Issued an Add-on refund
  17. Sent Ciera a uid mis-match
  18. Submit as a Defect (Filled out Troubleshooting tab)
  19. Denied refund- Esc to Escalations
  20. Provided 7 comp days due to spam
  21. Assist a member in Texas
  22. Assist a member in New Jersey
  23. Assisted with iPhone
  24. Assisted with Android