(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take a payment over $2,500
Sent up a payment plan
De-escalate a estimate call
De-escalate a call with out sending to escalations
Take a payment over $1,500
Help a caller send application for Charity
Use a Smart Phrase
Be under 2 hours total ACW for the day
Have caller pay in full with or w/o discount
Make a new friend on inbound and provide a fun fact about them
Add an insurance to an account
Get a Kudos call
Send account to Overpayments for refund
Change demographic information
Take over 130 calls for the day
Take a payment of over $1,000
Send a ticket for a guarantor merge
File a safe care
Have Family member pay account in full
Take a payment
Set up a recurring payment
Make a new friend on TCH team and provide a fun fact about them