(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member complained that they only get paper id card
Customer calls you by the wrong name
Demands a supervisor
I was never notified my plan was going to term
Careington Call
Member claims they only signed up for __# of months
Claims Call
Member never returns cxl form
Customer chewing loudly in your ear
Call abandoned
Threatened with a lawsuit
Fake laugh at a customer's bad joke
Change form
Customers yells at you
Charged by someone else
Customer angry that we cannot send paper bill
"I need to talk to Shannon Kennedy"
Member tries to flaunt their "wealthy" status
Customer starts talking to other person in the room with them and will not respond to you
Customer breathes heavily into the phone
1095 form
Group Benefits Call
Spouse takes over call angrily
Humana Call
Trying to login to the wrong website
Member hangs up on you mid sentence
Customer asks how you are and then continues to talk
