(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member hangs up on you mid sentence
Call abandoned
Stated they will charge it back
1095 form
Threatened with a lawsuit
Spouse takes over call angrily
Demands a supervisor
Customer angry that we cannot send paper bill
Member never returns cxl form
Charged by someone else
Customer calls you by the wrong name
Customer chewing loudly in your ear
Customer starts talking to other person in the room with them and will not respond to you
Customers yells at you
Trying to login to the wrong website
Change form
Claims Call
Customer asks how you are and then continues to talk
"I need to talk to Shannon Kennedy"
Careington Call
I was never notified my plan was going to term
Member tries to flaunt their "wealthy" status
Group Benefits Call
Member complained that they only get paper id card
Humana Call
Member claims they only signed up for __# of months
