I was nevernotified myplan wasgoing to termMembercomplainedthat they onlyget paper idcardStatedthey willcharge itbackMemberclaims theyonly signedup for __# ofmonthsFakelaugh at acustomer'sbad jokeChangeformCustomerasks how youare and thencontinues totalkChargedbysomeoneelseCustomercalls you bythe wrongnameTrying tologin tothe wrongwebsiteCareingtonCallCustomerbreathesheavily intothe phoneMemberhangs upon you midsentenceCustomerchewingloudly inyour earGroupBenefitsCallMember triesto flaunt their"wealthy"statusCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomerangry thatwe cannotsend paperbillDemandsasupervisorSpousetakes overcallangrilyMemberneverreturns cxlform1095formThreatenedwith alawsuitCustomersyells atyou"I need totalk toShannonKennedy"ClaimsCallCallabandonedHumanaCallI was nevernotified myplan wasgoing to termMembercomplainedthat they onlyget paper idcardStatedthey willcharge itbackMemberclaims theyonly signedup for __# ofmonthsFakelaugh at acustomer'sbad jokeChangeformCustomerasks how youare and thencontinues totalkChargedbysomeoneelseCustomercalls you bythe wrongnameTrying tologin tothe wrongwebsiteCareingtonCallCustomerbreathesheavily intothe phoneMemberhangs upon you midsentenceCustomerchewingloudly inyour earGroupBenefitsCallMember triesto flaunt their"wealthy"statusCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomerangry thatwe cannotsend paperbillDemandsasupervisorSpousetakes overcallangrilyMemberneverreturns cxlform1095formThreatenedwith alawsuitCustomersyells atyou"I need totalk toShannonKennedy"ClaimsCallCallabandonedHumanaCall

Bad Customer! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I was never notified my plan was going to term
  2. Member complained that they only get paper id card
  3. Stated they will charge it back
  4. Member claims they only signed up for __# of months
  5. Fake laugh at a customer's bad joke
  6. Change form
  7. Customer asks how you are and then continues to talk
  8. Charged by someone else
  9. Customer calls you by the wrong name
  10. Trying to login to the wrong website
  11. Careington Call
  12. Customer breathes heavily into the phone
  13. Member hangs up on you mid sentence
  14. Customer chewing loudly in your ear
  15. Group Benefits Call
  16. Member tries to flaunt their "wealthy" status
  17. Customer starts talking to other person in the room with them and will not respond to you
  18. Customer angry that we cannot send paper bill
  19. Demands a supervisor
  20. Spouse takes over call angrily
  21. Member never returns cxl form
  22. 1095 form
  23. Threatened with a lawsuit
  24. Customers yells at you
  25. "I need to talk to Shannon Kennedy"
  26. Claims Call
  27. Call abandoned
  28. Humana Call