(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customers yells at you
Member hangs up on you mid sentence
Spouse takes over call angrily
Fake laugh at a customer's bad joke
Group Benefits Call
Humana Call
1095 form
Member tries to flaunt their "wealthy" status
Threatened with a lawsuit
Customer asks how you are and then continues to talk
Customer breathes heavily into the phone
I was never notified my plan was going to term
Customer chewing loudly in your ear
Member complained that they only get paper id card
Customer starts talking to other person in the room with them and will not respond to you
Customer calls you by the wrong name
Change form
Member claims they only signed up for __# of months