(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Group Benefits Call
Member never returns cxl form
Member tries to flaunt their "wealthy" status
Claims Call
Customers yells at you
Charged by someone else
Customer angry that we cannot send paper bill
Trying to login to the wrong website
Threatened with a lawsuit
Call abandoned
Stated they will charge it back
"I need to talk to Shannon Kennedy"
Humana Call
Spouse takes over call angrily
Member hangs up on you mid sentence
Change form
Member claims they only signed up for __# of months
Customer chewing loudly in your ear
Customer breathes heavily into the phone
1095 form
Fake laugh at a customer's bad joke
Customer calls you by the wrong name
Customer asks how you are and then continues to talk
Member complained that they only get paper id card
I was never notified my plan was going to term
Customer starts talking to other person in the room with them and will not respond to you
