(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer chewing loudly in your ear
Humana Call
Customers yells at you
Fake laugh at a customer's bad joke
Trying to login to the wrong website
Threatened with a lawsuit
Member tries to flaunt their "wealthy" status
Call abandoned
Customer starts talking to other person in the room with them and will not respond to you
Careington Call
I was never notified my plan was going to term
Spouse takes over call angrily
Customer breathes heavily into the phone
1095 form
Member complained that they only get paper id card
Customer asks how you are and then continues to talk
Group Benefits Call
Customer calls you by the wrong name
Member never returns cxl form
Customer angry that we cannot send paper bill
"I need to talk to Shannon Kennedy"
Member hangs up on you mid sentence
Stated they will charge it back
Demands a supervisor
Change form
Charged by someone else
Claims Call
Member claims they only signed up for __# of months
