Thanksfor beinga part ofthe teamHowfrustratingHave agreatday!Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.Thank youfor being along time,loyalcustomerI appreciateyour patience inholding while Iwas obtainingthatinformation.It wasmypleasureYour feedback isimportant, pleaseconsidering takingthe survey if youget oneI’m sorry youare having(had) thatexperienceWhat Ican do…I'd behappy toreviewThis call maybe monitoredand recordedWeappreciateyou bringingthis to ourattention.WeappreciateyourbusinessThank you forthe opportunityto help withyour bankingneeds todayI canunderstandThank youfor being anadvocate forthe bankI’m happy Iwas able tohelp resolvethis for youI’m inthe procase…You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.Thank youfor takingtime to sharethis with usMay Ihave yourfull nameWe know youhave bankingoptions. Thankyou forchoosing Bankof America!You mayreceive asurvey basedon my servicetoday.That’s avery goodquestionThanks forbeing anadvocate forthe clientMay Ipleasehave youravsSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Our goal is toensure youraccount isprotected whenbanking withus.Thanksfor beinga part ofthe teamHowfrustratingHave agreatday!Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.Thank youfor being along time,loyalcustomerI appreciateyour patience inholding while Iwas obtainingthatinformation.It wasmypleasureYour feedback isimportant, pleaseconsidering takingthe survey if youget oneI’m sorry youare having(had) thatexperienceWhat Ican do…I'd behappy toreviewThis call maybe monitoredand recordedWeappreciateyou bringingthis to ourattention.WeappreciateyourbusinessThank you forthe opportunityto help withyour bankingneeds todayI canunderstandThank youfor being anadvocate forthe bankI’m happy Iwas able tohelp resolvethis for youI’m inthe procase…You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.Thank youfor takingtime to sharethis with usMay Ihave yourfull nameWe know youhave bankingoptions. Thankyou forchoosing Bankof America!You mayreceive asurvey basedon my servicetoday.That’s avery goodquestionThanks forbeing anadvocate forthe clientMay Ipleasehave youravsSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Our goal is toensure youraccount isprotected whenbanking withus.

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanks for being a part of the team
  2. How frustrating
  3. Have a great day!
  4. Your feedback is how we learn and grow. Please take the survey if you receive it.
  5. Thank you for being a long time, loyal customer
  6. I appreciate your patience in holding while I was obtaining that information.
  7. It was my pleasure
  8. Your feedback is important, please considering taking the survey if you get one
  9. I’m sorry you are having (had) that experience
  10. What I can do …
  11. I'd be happy to review
  12. This call may be monitored and recorded
  13. We appreciate you bringing this to our attention.
  14. We appreciate your business
  15. Thank you for the opportunity to help with your banking needs today
  16. I can understand
  17. Thank you for being an advocate for the bank
  18. I’m happy I was able to help resolve this for you
  19. I’m in the pro case…
  20. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  21. Thank you for taking time to share this with us
  22. May I have your full name
  23. We know you have banking options. Thank you for choosing Bank of America!
  24. You may receive a survey based on my service today.
  25. That’s a very good question
  26. Thanks for being an advocate for the client
  27. May I please have your avs
  28. So I can fully understand and resolve you concern, may I please ask a few questions?
  29. Our goal is to ensure your account is protected when banking with us.