May Ipleasehave youravsI’m inthe procase…That’s avery goodquestionHowfrustratingYour feedback isimportant, pleaseconsidering takingthe survey if youget oneI canunderstandWhat Ican doI’m happy Iwas able tohelp resolvethis for youThank you forthe opportunityto help withyour bankingneeds todayWeappreciateyou bringingthis to ourattention.Thank youfor being along time,loyalcustomerOur goal is toensure youraccount isprotected whenbanking withus.So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.I appreciateyour patience inholding while Iwas obtainingthatinformation.Thanksfor beinga part ofthe teamI’m sorry youare having(had) thatexperienceYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.It wasmypleasureHave agreatday!You mayreceive asurvey basedon my servicetoday.Thanks forbeing anadvocate forthe clientWe know youhave bankingoptions. Thankyou forchoosing Bankof America!I'd behappy toreviewThank youfor being anadvocate forthe bankMay Ihave yourfull nameThis call maybe monitoredand recordedWeappreciateyourbusinessThank youfor takingtime to sharethis with usMay Ipleasehave youravsI’m inthe procase…That’s avery goodquestionHowfrustratingYour feedback isimportant, pleaseconsidering takingthe survey if youget oneI canunderstandWhat Ican doI’m happy Iwas able tohelp resolvethis for youThank you forthe opportunityto help withyour bankingneeds todayWeappreciateyou bringingthis to ourattention.Thank youfor being along time,loyalcustomerOur goal is toensure youraccount isprotected whenbanking withus.So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.I appreciateyour patience inholding while Iwas obtainingthatinformation.Thanksfor beinga part ofthe teamI’m sorry youare having(had) thatexperienceYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.It wasmypleasureHave agreatday!You mayreceive asurvey basedon my servicetoday.Thanks forbeing anadvocate forthe clientWe know youhave bankingoptions. Thankyou forchoosing Bankof America!I'd behappy toreviewThank youfor being anadvocate forthe bankMay Ihave yourfull nameThis call maybe monitoredand recordedWeappreciateyourbusinessThank youfor takingtime to sharethis with us

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. May I please have your avs
  2. I’m in the pro case…
  3. That’s a very good question
  4. How frustrating
  5. Your feedback is important, please considering taking the survey if you get one
  6. I can understand
  7. What I can do …
  8. I’m happy I was able to help resolve this for you
  9. Thank you for the opportunity to help with your banking needs today
  10. We appreciate you bringing this to our attention.
  11. Thank you for being a long time, loyal customer
  12. Our goal is to ensure your account is protected when banking with us.
  13. So I can fully understand and resolve you concern, may I please ask a few questions?
  14. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  15. I appreciate your patience in holding while I was obtaining that information.
  16. Thanks for being a part of the team
  17. I’m sorry you are having (had) that experience
  18. Your feedback is how we learn and grow. Please take the survey if you receive it.
  19. It was my pleasure
  20. Have a great day!
  21. You may receive a survey based on my service today.
  22. Thanks for being an advocate for the client
  23. We know you have banking options. Thank you for choosing Bank of America!
  24. I'd be happy to review
  25. Thank you for being an advocate for the bank
  26. May I have your full name
  27. This call may be monitored and recorded
  28. We appreciate your business
  29. Thank you for taking time to share this with us