I’m inthe procase…I'd behappy toreviewThank youfor being along time,loyalcustomerThank youfor takingtime to sharethis with usHave agreatday!This call maybe monitoredand recordedI canunderstandThanks forbeing anadvocate forthe clientI’m happy Iwas able tohelp resolvethis for youThanksfor beinga part ofthe teamHowfrustratingMay Ihave yourfull nameOur goal is toensure youraccount isprotected whenbanking withus.It wasmypleasureWhat Ican doI’m sorry youare having(had) thatexperienceWe know youhave bankingoptions. Thankyou forchoosing Bankof America!I appreciateyour patience inholding while Iwas obtainingthatinformation.You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.May Ipleasehave youravsWeappreciateyou bringingthis to ourattention.So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?That’s avery goodquestionThank youfor being anadvocate forthe bankYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.Your feedback isimportant, pleaseconsidering takingthe survey if youget oneYou mayreceive asurvey basedon my servicetoday.WeappreciateyourbusinessThank you forthe opportunityto help withyour bankingneeds todayI’m inthe procase…I'd behappy toreviewThank youfor being along time,loyalcustomerThank youfor takingtime to sharethis with usHave agreatday!This call maybe monitoredand recordedI canunderstandThanks forbeing anadvocate forthe clientI’m happy Iwas able tohelp resolvethis for youThanksfor beinga part ofthe teamHowfrustratingMay Ihave yourfull nameOur goal is toensure youraccount isprotected whenbanking withus.It wasmypleasureWhat Ican doI’m sorry youare having(had) thatexperienceWe know youhave bankingoptions. Thankyou forchoosing Bankof America!I appreciateyour patience inholding while Iwas obtainingthatinformation.You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.May Ipleasehave youravsWeappreciateyou bringingthis to ourattention.So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?That’s avery goodquestionThank youfor being anadvocate forthe bankYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.Your feedback isimportant, pleaseconsidering takingthe survey if youget oneYou mayreceive asurvey basedon my servicetoday.WeappreciateyourbusinessThank you forthe opportunityto help withyour bankingneeds today

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. I’m in the pro case…
  2. I'd be happy to review
  3. Thank you for being a long time, loyal customer
  4. Thank you for taking time to share this with us
  5. Have a great day!
  6. This call may be monitored and recorded
  7. I can understand
  8. Thanks for being an advocate for the client
  9. I’m happy I was able to help resolve this for you
  10. Thanks for being a part of the team
  11. How frustrating
  12. May I have your full name
  13. Our goal is to ensure your account is protected when banking with us.
  14. It was my pleasure
  15. What I can do …
  16. I’m sorry you are having (had) that experience
  17. We know you have banking options. Thank you for choosing Bank of America!
  18. I appreciate your patience in holding while I was obtaining that information.
  19. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  20. May I please have your avs
  21. We appreciate you bringing this to our attention.
  22. So I can fully understand and resolve you concern, may I please ask a few questions?
  23. That’s a very good question
  24. Thank you for being an advocate for the bank
  25. Your feedback is how we learn and grow. Please take the survey if you receive it.
  26. Your feedback is important, please considering taking the survey if you get one
  27. You may receive a survey based on my service today.
  28. We appreciate your business
  29. Thank you for the opportunity to help with your banking needs today