I'd behappy toreviewYou mayreceive asurvey basedon my servicetoday.What Ican doWeappreciateyourbusinessYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.That’s avery goodquestionThis call maybe monitoredand recordedThank you forthe opportunityto help withyour bankingneeds todayIt wasmypleasureYour feedback isimportant, pleaseconsidering takingthe survey if youget oneOur goal is toensure youraccount isprotected whenbanking withus.Weappreciateyou bringingthis to ourattention.May Ipleasehave youravsThank youfor being anadvocate forthe bankI appreciateyour patience inholding while Iwas obtainingthatinformation.I’m inthe procase…Thanksfor beinga part ofthe teamMay Ihave yourfull nameI canunderstandHave agreatday!So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Thank youfor being along time,loyalcustomerHowfrustratingYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.Thanks forbeing anadvocate forthe clientThank youfor takingtime to sharethis with usI’m happy Iwas able tohelp resolvethis for youWe know youhave bankingoptions. Thankyou forchoosing Bankof America!I’m sorry youare having(had) thatexperienceI'd behappy toreviewYou mayreceive asurvey basedon my servicetoday.What Ican doWeappreciateyourbusinessYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.That’s avery goodquestionThis call maybe monitoredand recordedThank you forthe opportunityto help withyour bankingneeds todayIt wasmypleasureYour feedback isimportant, pleaseconsidering takingthe survey if youget oneOur goal is toensure youraccount isprotected whenbanking withus.Weappreciateyou bringingthis to ourattention.May Ipleasehave youravsThank youfor being anadvocate forthe bankI appreciateyour patience inholding while Iwas obtainingthatinformation.I’m inthe procase…Thanksfor beinga part ofthe teamMay Ihave yourfull nameI canunderstandHave agreatday!So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Thank youfor being along time,loyalcustomerHowfrustratingYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.Thanks forbeing anadvocate forthe clientThank youfor takingtime to sharethis with usI’m happy Iwas able tohelp resolvethis for youWe know youhave bankingoptions. Thankyou forchoosing Bankof America!I’m sorry youare having(had) thatexperience

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'd be happy to review
  2. You may receive a survey based on my service today.
  3. What I can do …
  4. We appreciate your business
  5. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  6. That’s a very good question
  7. This call may be monitored and recorded
  8. Thank you for the opportunity to help with your banking needs today
  9. It was my pleasure
  10. Your feedback is important, please considering taking the survey if you get one
  11. Our goal is to ensure your account is protected when banking with us.
  12. We appreciate you bringing this to our attention.
  13. May I please have your avs
  14. Thank you for being an advocate for the bank
  15. I appreciate your patience in holding while I was obtaining that information.
  16. I’m in the pro case…
  17. Thanks for being a part of the team
  18. May I have your full name
  19. I can understand
  20. Have a great day!
  21. So I can fully understand and resolve you concern, may I please ask a few questions?
  22. Thank you for being a long time, loyal customer
  23. How frustrating
  24. Your feedback is how we learn and grow. Please take the survey if you receive it.
  25. Thanks for being an advocate for the client
  26. Thank you for taking time to share this with us
  27. I’m happy I was able to help resolve this for you
  28. We know you have banking options. Thank you for choosing Bank of America!
  29. I’m sorry you are having (had) that experience