You mayreceive asurvey basedon my servicetoday.Thank youfor being anadvocate forthe bankThat’s avery goodquestionMay Ipleasehave youravsYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.I appreciateyour patience inholding while Iwas obtainingthatinformation.This call maybe monitoredand recordedI canunderstandWhat Ican doThanks forbeing anadvocate forthe clientI'd behappy toreviewYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.May Ihave yourfull nameI’m inthe procase…HowfrustratingIt wasmypleasureThank youfor takingtime to sharethis with usSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Thank youfor being along time,loyalcustomerI’m sorry youare having(had) thatexperienceThanksfor beinga part ofthe teamWeappreciateyou bringingthis to ourattention.I’m happy Iwas able tohelp resolvethis for youWe know youhave bankingoptions. Thankyou forchoosing Bankof America!WeappreciateyourbusinessHave agreatday!Our goal is toensure youraccount isprotected whenbanking withus.Your feedback isimportant, pleaseconsidering takingthe survey if youget oneThank you forthe opportunityto help withyour bankingneeds todayYou mayreceive asurvey basedon my servicetoday.Thank youfor being anadvocate forthe bankThat’s avery goodquestionMay Ipleasehave youravsYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.I appreciateyour patience inholding while Iwas obtainingthatinformation.This call maybe monitoredand recordedI canunderstandWhat Ican doThanks forbeing anadvocate forthe clientI'd behappy toreviewYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.May Ihave yourfull nameI’m inthe procase…HowfrustratingIt wasmypleasureThank youfor takingtime to sharethis with usSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Thank youfor being along time,loyalcustomerI’m sorry youare having(had) thatexperienceThanksfor beinga part ofthe teamWeappreciateyou bringingthis to ourattention.I’m happy Iwas able tohelp resolvethis for youWe know youhave bankingoptions. Thankyou forchoosing Bankof America!WeappreciateyourbusinessHave agreatday!Our goal is toensure youraccount isprotected whenbanking withus.Your feedback isimportant, pleaseconsidering takingthe survey if youget oneThank you forthe opportunityto help withyour bankingneeds today

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You may receive a survey based on my service today.
  2. Thank you for being an advocate for the bank
  3. That’s a very good question
  4. May I please have your avs
  5. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  6. I appreciate your patience in holding while I was obtaining that information.
  7. This call may be monitored and recorded
  8. I can understand
  9. What I can do …
  10. Thanks for being an advocate for the client
  11. I'd be happy to review
  12. Your feedback is how we learn and grow. Please take the survey if you receive it.
  13. May I have your full name
  14. I’m in the pro case…
  15. How frustrating
  16. It was my pleasure
  17. Thank you for taking time to share this with us
  18. So I can fully understand and resolve you concern, may I please ask a few questions?
  19. Thank you for being a long time, loyal customer
  20. I’m sorry you are having (had) that experience
  21. Thanks for being a part of the team
  22. We appreciate you bringing this to our attention.
  23. I’m happy I was able to help resolve this for you
  24. We know you have banking options. Thank you for choosing Bank of America!
  25. We appreciate your business
  26. Have a great day!
  27. Our goal is to ensure your account is protected when banking with us.
  28. Your feedback is important, please considering taking the survey if you get one
  29. Thank you for the opportunity to help with your banking needs today