Thank youfor being along time,loyalcustomerThat’s avery goodquestionThanks forbeing anadvocate forthe clientThank you forthe opportunityto help withyour bankingneeds todaySo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.Have agreatday!I canunderstandI'd behappy toreviewYour feedback isimportant, pleaseconsidering takingthe survey if youget oneThis call maybe monitoredand recordedI’m sorry youare having(had) thatexperienceThank youfor takingtime to sharethis with usMay Ipleasehave youravsWhat Ican doOur goal is toensure youraccount isprotected whenbanking withus.Thank youfor being anadvocate forthe bankI appreciateyour patience inholding while Iwas obtainingthatinformation.Thanksfor beinga part ofthe teamYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.I’m inthe procase…We know youhave bankingoptions. Thankyou forchoosing Bankof America!May Ihave yourfull nameIt wasmypleasureHowfrustratingWeappreciateyou bringingthis to ourattention.WeappreciateyourbusinessI’m happy Iwas able tohelp resolvethis for youYou mayreceive asurvey basedon my servicetoday.Thank youfor being along time,loyalcustomerThat’s avery goodquestionThanks forbeing anadvocate forthe clientThank you forthe opportunityto help withyour bankingneeds todaySo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.Have agreatday!I canunderstandI'd behappy toreviewYour feedback isimportant, pleaseconsidering takingthe survey if youget oneThis call maybe monitoredand recordedI’m sorry youare having(had) thatexperienceThank youfor takingtime to sharethis with usMay Ipleasehave youravsWhat Ican doOur goal is toensure youraccount isprotected whenbanking withus.Thank youfor being anadvocate forthe bankI appreciateyour patience inholding while Iwas obtainingthatinformation.Thanksfor beinga part ofthe teamYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.I’m inthe procase…We know youhave bankingoptions. Thankyou forchoosing Bankof America!May Ihave yourfull nameIt wasmypleasureHowfrustratingWeappreciateyou bringingthis to ourattention.WeappreciateyourbusinessI’m happy Iwas able tohelp resolvethis for youYou mayreceive asurvey basedon my servicetoday.

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for being a long time, loyal customer
  2. That’s a very good question
  3. Thanks for being an advocate for the client
  4. Thank you for the opportunity to help with your banking needs today
  5. So I can fully understand and resolve you concern, may I please ask a few questions?
  6. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  7. Have a great day!
  8. I can understand
  9. I'd be happy to review
  10. Your feedback is important, please considering taking the survey if you get one
  11. This call may be monitored and recorded
  12. I’m sorry you are having (had) that experience
  13. Thank you for taking time to share this with us
  14. May I please have your avs
  15. What I can do …
  16. Our goal is to ensure your account is protected when banking with us.
  17. Thank you for being an advocate for the bank
  18. I appreciate your patience in holding while I was obtaining that information.
  19. Thanks for being a part of the team
  20. Your feedback is how we learn and grow. Please take the survey if you receive it.
  21. I’m in the pro case…
  22. We know you have banking options. Thank you for choosing Bank of America!
  23. May I have your full name
  24. It was my pleasure
  25. How frustrating
  26. We appreciate you bringing this to our attention.
  27. We appreciate your business
  28. I’m happy I was able to help resolve this for you
  29. You may receive a survey based on my service today.