(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
I can understand
This call may be monitored and recorded
So I can fully understand and resolve you concern, may I please ask a few questions?
Thank you for taking time to share this with us
I’m in the pro case…
Thanks for being an advocate for the client
You may be receiving a brief survey based on the service I have provided and I would love your feedback.
We appreciate you bringing this to our attention.
May I have your full name
Thanks for being a part of the team
You may receive a survey based on my service today.
What I can do …
We know you have banking options. Thank you for choosing Bank of America!
May I please have your avs
We appreciate your business
That’s a very good question
I appreciate your patience in holding while I was obtaining that information.
Thank you for being an advocate for the bank
Your feedback is how we learn and grow. Please take the survey if you receive it.
Our goal is to ensure your account is protected when banking with us.
Thank you for the opportunity to help with your banking needs today
I'd be happy to review
How frustrating
Thank you for being a long time, loyal customer
I’m sorry you are having (had) that experience
It was my pleasure
I’m happy I was able to help resolve this for you
Your feedback is important, please considering taking the survey if you get one
