Have agreatday!Thanks forbeing anadvocate forthe clientI canunderstandWe know youhave bankingoptions. Thankyou forchoosing Bankof America!You mayreceive asurvey basedon my servicetoday.I’m happy Iwas able tohelp resolvethis for youOur goal is toensure youraccount isprotected whenbanking withus.That’s avery goodquestionThank youfor being along time,loyalcustomerWeappreciateyou bringingthis to ourattention.Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.HowfrustratingWhat Ican doThis call maybe monitoredand recordedYour feedback isimportant, pleaseconsidering takingthe survey if youget oneI’m inthe procase…May Ihave yourfull nameIt wasmypleasureThank youfor takingtime to sharethis with usI'd behappy toreviewI appreciateyour patience inholding while Iwas obtainingthatinformation.WeappreciateyourbusinessThank you forthe opportunityto help withyour bankingneeds todayMay Ipleasehave youravsThank youfor being anadvocate forthe bankI’m sorry youare having(had) thatexperienceThanksfor beinga part ofthe teamSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Have agreatday!Thanks forbeing anadvocate forthe clientI canunderstandWe know youhave bankingoptions. Thankyou forchoosing Bankof America!You mayreceive asurvey basedon my servicetoday.I’m happy Iwas able tohelp resolvethis for youOur goal is toensure youraccount isprotected whenbanking withus.That’s avery goodquestionThank youfor being along time,loyalcustomerWeappreciateyou bringingthis to ourattention.Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.You may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.HowfrustratingWhat Ican doThis call maybe monitoredand recordedYour feedback isimportant, pleaseconsidering takingthe survey if youget oneI’m inthe procase…May Ihave yourfull nameIt wasmypleasureThank youfor takingtime to sharethis with usI'd behappy toreviewI appreciateyour patience inholding while Iwas obtainingthatinformation.WeappreciateyourbusinessThank you forthe opportunityto help withyour bankingneeds todayMay Ipleasehave youravsThank youfor being anadvocate forthe bankI’m sorry youare having(had) thatexperienceThanksfor beinga part ofthe teamSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a great day!
  2. Thanks for being an advocate for the client
  3. I can understand
  4. We know you have banking options. Thank you for choosing Bank of America!
  5. You may receive a survey based on my service today.
  6. I’m happy I was able to help resolve this for you
  7. Our goal is to ensure your account is protected when banking with us.
  8. That’s a very good question
  9. Thank you for being a long time, loyal customer
  10. We appreciate you bringing this to our attention.
  11. Your feedback is how we learn and grow. Please take the survey if you receive it.
  12. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  13. How frustrating
  14. What I can do …
  15. This call may be monitored and recorded
  16. Your feedback is important, please considering taking the survey if you get one
  17. I’m in the pro case…
  18. May I have your full name
  19. It was my pleasure
  20. Thank you for taking time to share this with us
  21. I'd be happy to review
  22. I appreciate your patience in holding while I was obtaining that information.
  23. We appreciate your business
  24. Thank you for the opportunity to help with your banking needs today
  25. May I please have your avs
  26. Thank you for being an advocate for the bank
  27. I’m sorry you are having (had) that experience
  28. Thanks for being a part of the team
  29. So I can fully understand and resolve you concern, may I please ask a few questions?