I’m happy Iwas able tohelp resolvethis for youHave agreatday!Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.That’s avery goodquestionThanksfor beinga part ofthe teamWeappreciateyourbusinessThank youfor being anadvocate forthe bankI’m inthe procase…Our goal is toensure youraccount isprotected whenbanking withus.May Ipleasehave youravsWeappreciateyou bringingthis to ourattention.It wasmypleasureI appreciateyour patience inholding while Iwas obtainingthatinformation.So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Thank youfor takingtime to sharethis with usWhat Ican doMay Ihave yourfull nameYour feedback isimportant, pleaseconsidering takingthe survey if youget oneWe know youhave bankingoptions. Thankyou forchoosing Bankof America!HowfrustratingI'd behappy toreviewThis call maybe monitoredand recordedYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.You mayreceive asurvey basedon my servicetoday.Thank youfor being along time,loyalcustomerThanks forbeing anadvocate forthe clientThank you forthe opportunityto help withyour bankingneeds todayI canunderstandI’m sorry youare having(had) thatexperienceI’m happy Iwas able tohelp resolvethis for youHave agreatday!Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.That’s avery goodquestionThanksfor beinga part ofthe teamWeappreciateyourbusinessThank youfor being anadvocate forthe bankI’m inthe procase…Our goal is toensure youraccount isprotected whenbanking withus.May Ipleasehave youravsWeappreciateyou bringingthis to ourattention.It wasmypleasureI appreciateyour patience inholding while Iwas obtainingthatinformation.So I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?Thank youfor takingtime to sharethis with usWhat Ican doMay Ihave yourfull nameYour feedback isimportant, pleaseconsidering takingthe survey if youget oneWe know youhave bankingoptions. Thankyou forchoosing Bankof America!HowfrustratingI'd behappy toreviewThis call maybe monitoredand recordedYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.You mayreceive asurvey basedon my servicetoday.Thank youfor being along time,loyalcustomerThanks forbeing anadvocate forthe clientThank you forthe opportunityto help withyour bankingneeds todayI canunderstandI’m sorry youare having(had) thatexperience

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’m happy I was able to help resolve this for you
  2. Have a great day!
  3. Your feedback is how we learn and grow. Please take the survey if you receive it.
  4. That’s a very good question
  5. Thanks for being a part of the team
  6. We appreciate your business
  7. Thank you for being an advocate for the bank
  8. I’m in the pro case…
  9. Our goal is to ensure your account is protected when banking with us.
  10. May I please have your avs
  11. We appreciate you bringing this to our attention.
  12. It was my pleasure
  13. I appreciate your patience in holding while I was obtaining that information.
  14. So I can fully understand and resolve you concern, may I please ask a few questions?
  15. Thank you for taking time to share this with us
  16. What I can do …
  17. May I have your full name
  18. Your feedback is important, please considering taking the survey if you get one
  19. We know you have banking options. Thank you for choosing Bank of America!
  20. How frustrating
  21. I'd be happy to review
  22. This call may be monitored and recorded
  23. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  24. You may receive a survey based on my service today.
  25. Thank you for being a long time, loyal customer
  26. Thanks for being an advocate for the client
  27. Thank you for the opportunity to help with your banking needs today
  28. I can understand
  29. I’m sorry you are having (had) that experience