Your feedbackis how we learnand grow.Please take thesurvey if youreceive it.It wasmypleasureThanksfor beinga part ofthe teamI canunderstandI'd behappy toreviewI’m inthe procase…I’m happy Iwas able tohelp resolvethis for youOur goal is toensure youraccount isprotected whenbanking withus.Thank you forthe opportunityto help withyour bankingneeds todayWeappreciateyou bringingthis to ourattention.Thank youfor takingtime to sharethis with usYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.May Ihave yourfull nameThis call maybe monitoredand recordedThank youfor being along time,loyalcustomerSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?May Ipleasehave youravsThank youfor being anadvocate forthe bankWeappreciateyourbusinessI appreciateyour patience inholding while Iwas obtainingthatinformation.That’s avery goodquestionYou mayreceive asurvey basedon my servicetoday.Have agreatday!Thanks forbeing anadvocate forthe clientYour feedback isimportant, pleaseconsidering takingthe survey if youget oneHowfrustratingWe know youhave bankingoptions. Thankyou forchoosing Bankof America!What Ican doI’m sorry youare having(had) thatexperienceYour feedbackis how we learnand grow.Please take thesurvey if youreceive it.It wasmypleasureThanksfor beinga part ofthe teamI canunderstandI'd behappy toreviewI’m inthe procase…I’m happy Iwas able tohelp resolvethis for youOur goal is toensure youraccount isprotected whenbanking withus.Thank you forthe opportunityto help withyour bankingneeds todayWeappreciateyou bringingthis to ourattention.Thank youfor takingtime to sharethis with usYou may bereceiving a briefsurvey based onthe service I haveprovided and Iwould love yourfeedback.May Ihave yourfull nameThis call maybe monitoredand recordedThank youfor being along time,loyalcustomerSo I can fullyunderstand andresolve youconcern, may Iplease ask afew questions?May Ipleasehave youravsThank youfor being anadvocate forthe bankWeappreciateyourbusinessI appreciateyour patience inholding while Iwas obtainingthatinformation.That’s avery goodquestionYou mayreceive asurvey basedon my servicetoday.Have agreatday!Thanks forbeing anadvocate forthe clientYour feedback isimportant, pleaseconsidering takingthe survey if youget oneHowfrustratingWe know youhave bankingoptions. Thankyou forchoosing Bankof America!What Ican doI’m sorry youare having(had) thatexperience

Friday Fun - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your feedback is how we learn and grow. Please take the survey if you receive it.
  2. It was my pleasure
  3. Thanks for being a part of the team
  4. I can understand
  5. I'd be happy to review
  6. I’m in the pro case…
  7. I’m happy I was able to help resolve this for you
  8. Our goal is to ensure your account is protected when banking with us.
  9. Thank you for the opportunity to help with your banking needs today
  10. We appreciate you bringing this to our attention.
  11. Thank you for taking time to share this with us
  12. You may be receiving a brief survey based on the service I have provided and I would love your feedback.
  13. May I have your full name
  14. This call may be monitored and recorded
  15. Thank you for being a long time, loyal customer
  16. So I can fully understand and resolve you concern, may I please ask a few questions?
  17. May I please have your avs
  18. Thank you for being an advocate for the bank
  19. We appreciate your business
  20. I appreciate your patience in holding while I was obtaining that information.
  21. That’s a very good question
  22. You may receive a survey based on my service today.
  23. Have a great day!
  24. Thanks for being an advocate for the client
  25. Your feedback is important, please considering taking the survey if you get one
  26. How frustrating
  27. We know you have banking options. Thank you for choosing Bank of America!
  28. What I can do …
  29. I’m sorry you are having (had) that experience