It was mypleasurehelpingyou todayFriendlyAT&TCustomerRulesThank youfor doingbusinesswith AT&TAwesomeOwn theCustomerExperienceI willdeliverIt wasmypleasureSmartI personallythank youfor callingAT&TTakingownershipof yourissueSayGood-byePerfectIunderstandCommitmentWonderfulMinimizeTransfersFastResolveall issueson firstcontactThat'sexactlywhere wewant to beWe are onthe righttrackI willAnswerPromptlyAddress allquestionson the firstcontactIt was mypleasurehelpingyou todayFriendlyAT&TCustomerRulesThank youfor doingbusinesswith AT&TAwesomeOwn theCustomerExperienceI willdeliverIt wasmypleasureSmartI personallythank youfor callingAT&TTakingownershipof yourissueSayGood-byePerfectIunderstandCommitmentWonderfulMinimizeTransfersFastResolveall issueson firstcontactThat'sexactlywhere wewant to beWe are onthe righttrackI willAnswerPromptlyAddress allquestionson the firstcontact

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It was my pleasure helping you today
  2. Friendly
  3. AT&T Customer Rules
  4. Thank you for doing business with AT&T
  5. Awesome
  6. Own the Customer Experience
  7. I will deliver
  8. It was my pleasure
  9. Smart
  10. I personally thank you for calling AT&T
  11. Taking ownership of your issue
  12. Say Good-bye
  13. Perfect
  14. I understand
  15. Commitment
  16. Wonderful
  17. Minimize Transfers
  18. Fast
  19. Resolve all issues on first contact
  20. That's exactly where we want to be
  21. We are on the right track
  22. I will
  23. Answer Promptly
  24. Address all questions on the first contact