MinimizeTransfersOwn theCustomerExperienceResolveall issueson firstcontactI willFastI willdeliverPerfectAwesomeWe are onthe righttrackSayGood-byeAT&TCustomerRulesCommitmentI personallythank youfor callingAT&TFriendlyWonderfulThat'sexactlywhere wewant to beIt wasmypleasureIt was mypleasurehelpingyou todayThank youfor doingbusinesswith AT&TAddress allquestionson the firstcontactSmartAnswerPromptlyIunderstandTakingownershipof yourissueMinimizeTransfersOwn theCustomerExperienceResolveall issueson firstcontactI willFastI willdeliverPerfectAwesomeWe are onthe righttrackSayGood-byeAT&TCustomerRulesCommitmentI personallythank youfor callingAT&TFriendlyWonderfulThat'sexactlywhere wewant to beIt wasmypleasureIt was mypleasurehelpingyou todayThank youfor doingbusinesswith AT&TAddress allquestionson the firstcontactSmartAnswerPromptlyIunderstandTakingownershipof yourissue

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Minimize Transfers
  2. Own the Customer Experience
  3. Resolve all issues on first contact
  4. I will
  5. Fast
  6. I will deliver
  7. Perfect
  8. Awesome
  9. We are on the right track
  10. Say Good-bye
  11. AT&T Customer Rules
  12. Commitment
  13. I personally thank you for calling AT&T
  14. Friendly
  15. Wonderful
  16. That's exactly where we want to be
  17. It was my pleasure
  18. It was my pleasure helping you today
  19. Thank you for doing business with AT&T
  20. Address all questions on the first contact
  21. Smart
  22. Answer Promptly
  23. I understand
  24. Taking ownership of your issue