FriendlyAddress allquestionson the firstcontactI willdeliverIt was mypleasurehelpingyou todaySmartWe are onthe righttrackOwn theCustomerExperienceIt wasmypleasurePerfectI personallythank youfor callingAT&TMinimizeTransfersAT&TCustomerRulesThat'sexactlywhere wewant to beFastI willResolveall issueson firstcontactThank youfor doingbusinesswith AT&TIunderstandAnswerPromptlySayGood-byeTakingownershipof yourissueWonderfulCommitmentAwesomeFriendlyAddress allquestionson the firstcontactI willdeliverIt was mypleasurehelpingyou todaySmartWe are onthe righttrackOwn theCustomerExperienceIt wasmypleasurePerfectI personallythank youfor callingAT&TMinimizeTransfersAT&TCustomerRulesThat'sexactlywhere wewant to beFastI willResolveall issueson firstcontactThank youfor doingbusinesswith AT&TIunderstandAnswerPromptlySayGood-byeTakingownershipof yourissueWonderfulCommitmentAwesome

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Friendly
  2. Address all questions on the first contact
  3. I will deliver
  4. It was my pleasure helping you today
  5. Smart
  6. We are on the right track
  7. Own the Customer Experience
  8. It was my pleasure
  9. Perfect
  10. I personally thank you for calling AT&T
  11. Minimize Transfers
  12. AT&T Customer Rules
  13. That's exactly where we want to be
  14. Fast
  15. I will
  16. Resolve all issues on first contact
  17. Thank you for doing business with AT&T
  18. I understand
  19. Answer Promptly
  20. Say Good-bye
  21. Taking ownership of your issue
  22. Wonderful
  23. Commitment
  24. Awesome