I personallythank youfor callingAT&TSayGood-byeAnswerPromptlyMinimizeTransfersOwn theCustomerExperienceI willdeliverIt wasmypleasureAwesomeTakingownershipof yourissueIunderstandWonderfulAT&TCustomerRulesThat'sexactlywhere wewant to beCommitmentIt was mypleasurehelpingyou todayFastI willSmartAddress allquestionson the firstcontactPerfectThank youfor doingbusinesswith AT&TFriendlyResolveall issueson firstcontactWe are onthe righttrackI personallythank youfor callingAT&TSayGood-byeAnswerPromptlyMinimizeTransfersOwn theCustomerExperienceI willdeliverIt wasmypleasureAwesomeTakingownershipof yourissueIunderstandWonderfulAT&TCustomerRulesThat'sexactlywhere wewant to beCommitmentIt was mypleasurehelpingyou todayFastI willSmartAddress allquestionson the firstcontactPerfectThank youfor doingbusinesswith AT&TFriendlyResolveall issueson firstcontactWe are onthe righttrack

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I personally thank you for calling AT&T
  2. Say Good-bye
  3. Answer Promptly
  4. Minimize Transfers
  5. Own the Customer Experience
  6. I will deliver
  7. It was my pleasure
  8. Awesome
  9. Taking ownership of your issue
  10. I understand
  11. Wonderful
  12. AT&T Customer Rules
  13. That's exactly where we want to be
  14. Commitment
  15. It was my pleasure helping you today
  16. Fast
  17. I will
  18. Smart
  19. Address all questions on the first contact
  20. Perfect
  21. Thank you for doing business with AT&T
  22. Friendly
  23. Resolve all issues on first contact
  24. We are on the right track