I personallythank youfor callingAT&TThank youfor doingbusinesswith AT&TIt wasmypleasureWonderfulAwesomeI willdeliverOwn theCustomerExperienceAddress allquestionson the firstcontactAT&TCustomerRulesFastIt was mypleasurehelpingyou todaySmartMinimizeTransfersFriendlySayGood-byeTakingownershipof yourissueResolveall issueson firstcontactIunderstandI willPerfectThat'sexactlywhere wewant to beWe are onthe righttrackCommitmentAnswerPromptlyI personallythank youfor callingAT&TThank youfor doingbusinesswith AT&TIt wasmypleasureWonderfulAwesomeI willdeliverOwn theCustomerExperienceAddress allquestionson the firstcontactAT&TCustomerRulesFastIt was mypleasurehelpingyou todaySmartMinimizeTransfersFriendlySayGood-byeTakingownershipof yourissueResolveall issueson firstcontactIunderstandI willPerfectThat'sexactlywhere wewant to beWe are onthe righttrackCommitmentAnswerPromptly

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I personally thank you for calling AT&T
  2. Thank you for doing business with AT&T
  3. It was my pleasure
  4. Wonderful
  5. Awesome
  6. I will deliver
  7. Own the Customer Experience
  8. Address all questions on the first contact
  9. AT&T Customer Rules
  10. Fast
  11. It was my pleasure helping you today
  12. Smart
  13. Minimize Transfers
  14. Friendly
  15. Say Good-bye
  16. Taking ownership of your issue
  17. Resolve all issues on first contact
  18. I understand
  19. I will
  20. Perfect
  21. That's exactly where we want to be
  22. We are on the right track
  23. Commitment
  24. Answer Promptly