GreatCustomerServiceGreetCustomerby NameMinimizeTransfersFastI willDeliverAssuranceSayGood -ByeAnswerPromptlyGreetyouFriendlythankyouAT&TCustomerRulesTakeOwnershipRecommendIntroduceyourselfCertainlyResolveissues on1stContactWorkDiligentlyFriendlyFastSmartSmartServicePromisePersonalCommitmentto resolveFriendlyGreatCustomerServiceGreetCustomerby NameMinimizeTransfersFastI willDeliverAssuranceSayGood -ByeAnswerPromptlyGreetyouFriendlythankyouAT&TCustomerRulesTakeOwnershipRecommendIntroduceyourselfCertainlyResolveissues on1stContactWorkDiligentlyFriendlyFastSmartSmartServicePromisePersonalCommitmentto resolveFriendly

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great Customer Service
  2. Greet Customer by Name
  3. Minimize Transfers
  4. Fast
  5. I will Deliver
  6. Assurance
  7. Say Good -Bye
  8. Answer Promptly
  9. Greet you
  10. Friendly thank you
  11. AT&T Customer Rules
  12. Take Ownership
  13. Recommend
  14. Introduce yourself
  15. Certainly
  16. Resolve issues on 1st Contact
  17. Work Diligently
  18. Friendly
  19. Fast
  20. Smart
  21. Smart
  22. Service Promise
  23. Personal Commitment to resolve
  24. Friendly