WorkDiligentlyGreatCustomerServiceSmartAnswerPromptlyGreetCustomerby NameAssuranceI willDeliverResolveissues on1stContactMinimizeTransfersFastSayGood -ByeAT&TCustomerRulesServicePromiseFastFriendlyTakeOwnershipGreetyouIntroduceyourselfSmartRecommendFriendlyFriendlythankyouPersonalCommitmentto resolveCertainlyWorkDiligentlyGreatCustomerServiceSmartAnswerPromptlyGreetCustomerby NameAssuranceI willDeliverResolveissues on1stContactMinimizeTransfersFastSayGood -ByeAT&TCustomerRulesServicePromiseFastFriendlyTakeOwnershipGreetyouIntroduceyourselfSmartRecommendFriendlyFriendlythankyouPersonalCommitmentto resolveCertainly

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Diligently
  2. Great Customer Service
  3. Smart
  4. Answer Promptly
  5. Greet Customer by Name
  6. Assurance
  7. I will Deliver
  8. Resolve issues on 1st Contact
  9. Minimize Transfers
  10. Fast
  11. Say Good -Bye
  12. AT&T Customer Rules
  13. Service Promise
  14. Fast
  15. Friendly
  16. Take Ownership
  17. Greet you
  18. Introduce yourself
  19. Smart
  20. Recommend
  21. Friendly
  22. Friendly thank you
  23. Personal Commitment to resolve
  24. Certainly