AnswerPromptlyPersonalCommitmentto resolveResolveissues on1stContactCertainlyFriendlythankyouAT&TCustomerRulesGreetyouSmartIntroduceyourselfServicePromiseSayGood -ByeFastRecommendFriendlyFriendlyMinimizeTransfersAssuranceWorkDiligentlyGreetCustomerby NameI willDeliverSmartFastTakeOwnershipGreatCustomerServiceAnswerPromptlyPersonalCommitmentto resolveResolveissues on1stContactCertainlyFriendlythankyouAT&TCustomerRulesGreetyouSmartIntroduceyourselfServicePromiseSayGood -ByeFastRecommendFriendlyFriendlyMinimizeTransfersAssuranceWorkDiligentlyGreetCustomerby NameI willDeliverSmartFastTakeOwnershipGreatCustomerService

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer Promptly
  2. Personal Commitment to resolve
  3. Resolve issues on 1st Contact
  4. Certainly
  5. Friendly thank you
  6. AT&T Customer Rules
  7. Greet you
  8. Smart
  9. Introduce yourself
  10. Service Promise
  11. Say Good -Bye
  12. Fast
  13. Recommend
  14. Friendly
  15. Friendly
  16. Minimize Transfers
  17. Assurance
  18. Work Diligently
  19. Greet Customer by Name
  20. I will Deliver
  21. Smart
  22. Fast
  23. Take Ownership
  24. Great Customer Service