IntroduceyourselfGreatCustomerServiceSayGood -ByeWorkDiligentlyFastGreetyouAT&TCustomerRulesAnswerPromptlyResolveissues on1stContactPersonalCommitmentto resolveMinimizeTransfersTakeOwnershipSmartGreetCustomerby NameSmartCertainlyFastFriendlyFriendlythankyouRecommendAssuranceFriendlyI willDeliverServicePromiseIntroduceyourselfGreatCustomerServiceSayGood -ByeWorkDiligentlyFastGreetyouAT&TCustomerRulesAnswerPromptlyResolveissues on1stContactPersonalCommitmentto resolveMinimizeTransfersTakeOwnershipSmartGreetCustomerby NameSmartCertainlyFastFriendlyFriendlythankyouRecommendAssuranceFriendlyI willDeliverServicePromise

Innovative Buzz Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself
  2. Great Customer Service
  3. Say Good -Bye
  4. Work Diligently
  5. Fast
  6. Greet you
  7. AT&T Customer Rules
  8. Answer Promptly
  9. Resolve issues on 1st Contact
  10. Personal Commitment to resolve
  11. Minimize Transfers
  12. Take Ownership
  13. Smart
  14. Greet Customer by Name
  15. Smart
  16. Certainly
  17. Fast
  18. Friendly
  19. Friendly thank you
  20. Recommend
  21. Assurance
  22. Friendly
  23. I will Deliver
  24. Service Promise