Share aproductpitch witha coworkerSend YEI forcoworker thatassisted youWalk EveryMember tothe Door~ASR~VerifyAddressVia AppASR toassist tellerline (min. 5transactions)Talk to amember aboutthe branchFacebookpageWalk amember toPlatform orPartner~MSR~UncoveradditionalNeed (x 3)Listen to aPodcast orYoutube videoAboutTeamwork orServiceAssistmemberat ATM30 MinutesLobbyTime (3 xWeek)Train acoworkeron aprocessAddTransferRecipientVia AppOpen doorfor memberswalking intobranch (x 3)MemberComplimentCompleteFraudDisputeVia AppBranch Cleanup or Pick uptrash in Lobbyor by ATMDepositCheckVia AppAdd Cardto MobileWalletCheck in onmemberswaiting inthe lobbySend YEI tocoworker forexcellentserviceSet up MoneyMove app(Zelle, Venmo,Etc.)DresstoImpressCompeteTravelmemo viaAppShare aproductpitch witha coworkerSend YEI forcoworker thatassisted youWalk EveryMember tothe Door~ASR~VerifyAddressVia AppASR toassist tellerline (min. 5transactions)Talk to amember aboutthe branchFacebookpageWalk amember toPlatform orPartner~MSR~UncoveradditionalNeed (x 3)Listen to aPodcast orYoutube videoAboutTeamwork orServiceAssistmemberat ATM30 MinutesLobbyTime (3 xWeek)Train acoworkeron aprocessAddTransferRecipientVia AppOpen doorfor memberswalking intobranch (x 3)MemberComplimentCompleteFraudDisputeVia AppBranch Cleanup or Pick uptrash in Lobbyor by ATMDepositCheckVia AppAdd Cardto MobileWalletCheck in onmemberswaiting inthe lobbySend YEI tocoworker forexcellentserviceSet up MoneyMove app(Zelle, Venmo,Etc.)DresstoImpressCompeteTravelmemo viaApp

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a product pitch with a coworker
  2. Send YEI for coworker that assisted you
  3. Walk Every Member to the Door ~ASR~
  4. Verify Address Via App
  5. ASR to assist teller line (min. 5 transactions)
  6. Talk to a member about the branch Facebook page
  7. Walk a member to Platform or Partner ~MSR~
  8. Uncover additional Need (x 3)
  9. Listen to a Podcast or Youtube video About Teamwork or Service
  10. Assist member at ATM
  11. 30 Minutes Lobby Time (3 x Week)
  12. Train a coworker on a process
  13. Add Transfer Recipient Via App
  14. Open door for members walking into branch (x 3)
  15. Member Compliment
  16. Complete Fraud Dispute Via App
  17. Branch Clean up or Pick up trash in Lobby or by ATM
  18. Deposit Check Via App
  19. Add Card to Mobile Wallet
  20. Check in on members waiting in the lobby
  21. Send YEI to coworker for excellent service
  22. Set up Money Move app (Zelle, Venmo, Etc.)
  23. Dress to Impress
  24. Compete Travel memo via App