Check in onmemberswaiting inthe lobbyCompeteTravelmemo viaAppListen to aPodcast orYoutube videoAboutTeamwork orServiceSend YEI forcoworker thatassisted youWalk EveryMember tothe Door~ASR~Train acoworkeron aprocessOpen doorfor memberswalking intobranch (x 3)DepositCheckVia AppAdd Cardto MobileWalletVerifyAddressVia AppSend YEI tocoworker forexcellentserviceDresstoImpressMemberComplimentBranch Cleanup or Pick uptrash in Lobbyor by ATMSet up MoneyMove app(Zelle, Venmo,Etc.)30 MinutesLobbyTime (3 xWeek)Walk amember toPlatform orPartner~MSR~Share aproductpitch witha coworkerAssistmemberat ATMUncoveradditionalNeed (x 3)Talk to amember aboutthe branchFacebookpageASR toassist tellerline (min. 5transactions)CompleteFraudDisputeVia AppAddTransferRecipientVia AppCheck in onmemberswaiting inthe lobbyCompeteTravelmemo viaAppListen to aPodcast orYoutube videoAboutTeamwork orServiceSend YEI forcoworker thatassisted youWalk EveryMember tothe Door~ASR~Train acoworkeron aprocessOpen doorfor memberswalking intobranch (x 3)DepositCheckVia AppAdd Cardto MobileWalletVerifyAddressVia AppSend YEI tocoworker forexcellentserviceDresstoImpressMemberComplimentBranch Cleanup or Pick uptrash in Lobbyor by ATMSet up MoneyMove app(Zelle, Venmo,Etc.)30 MinutesLobbyTime (3 xWeek)Walk amember toPlatform orPartner~MSR~Share aproductpitch witha coworkerAssistmemberat ATMUncoveradditionalNeed (x 3)Talk to amember aboutthe branchFacebookpageASR toassist tellerline (min. 5transactions)CompleteFraudDisputeVia AppAddTransferRecipientVia App

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check in on members waiting in the lobby
  2. Compete Travel memo via App
  3. Listen to a Podcast or Youtube video About Teamwork or Service
  4. Send YEI for coworker that assisted you
  5. Walk Every Member to the Door ~ASR~
  6. Train a coworker on a process
  7. Open door for members walking into branch (x 3)
  8. Deposit Check Via App
  9. Add Card to Mobile Wallet
  10. Verify Address Via App
  11. Send YEI to coworker for excellent service
  12. Dress to Impress
  13. Member Compliment
  14. Branch Clean up or Pick up trash in Lobby or by ATM
  15. Set up Money Move app (Zelle, Venmo, Etc.)
  16. 30 Minutes Lobby Time (3 x Week)
  17. Walk a member to Platform or Partner ~MSR~
  18. Share a product pitch with a coworker
  19. Assist member at ATM
  20. Uncover additional Need (x 3)
  21. Talk to a member about the branch Facebook page
  22. ASR to assist teller line (min. 5 transactions)
  23. Complete Fraud Dispute Via App
  24. Add Transfer Recipient Via App