Walk amember toPlatform orPartner~MSR~VerifyAddressVia AppBranch Cleanup or Pick uptrash in Lobbyor by ATM30 MinutesLobbyTime (3 xWeek)Send YEI tocoworker forexcellentserviceCompeteTravelmemo viaAppMemberComplimentDresstoImpressDepositCheckVia AppShare aproductpitch witha coworkerUncoveradditionalNeed (x 3)Open doorfor memberswalking intobranch (x 3)Add Cardto MobileWalletTrain acoworkeron aprocessAssistmemberat ATMASR toassist tellerline (min. 5transactions)Check in onmemberswaiting inthe lobbyWalk EveryMember tothe Door~ASR~CompleteFraudDisputeVia AppSend YEI forcoworker thatassisted youTalk to amember aboutthe branchFacebookpageSet up MoneyMove app(Zelle, Venmo,Etc.)AddTransferRecipientVia AppListen to aPodcast orYoutube videoAboutTeamwork orServiceWalk amember toPlatform orPartner~MSR~VerifyAddressVia AppBranch Cleanup or Pick uptrash in Lobbyor by ATM30 MinutesLobbyTime (3 xWeek)Send YEI tocoworker forexcellentserviceCompeteTravelmemo viaAppMemberComplimentDresstoImpressDepositCheckVia AppShare aproductpitch witha coworkerUncoveradditionalNeed (x 3)Open doorfor memberswalking intobranch (x 3)Add Cardto MobileWalletTrain acoworkeron aprocessAssistmemberat ATMASR toassist tellerline (min. 5transactions)Check in onmemberswaiting inthe lobbyWalk EveryMember tothe Door~ASR~CompleteFraudDisputeVia AppSend YEI forcoworker thatassisted youTalk to amember aboutthe branchFacebookpageSet up MoneyMove app(Zelle, Venmo,Etc.)AddTransferRecipientVia AppListen to aPodcast orYoutube videoAboutTeamwork orService

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a member to Platform or Partner ~MSR~
  2. Verify Address Via App
  3. Branch Clean up or Pick up trash in Lobby or by ATM
  4. 30 Minutes Lobby Time (3 x Week)
  5. Send YEI to coworker for excellent service
  6. Compete Travel memo via App
  7. Member Compliment
  8. Dress to Impress
  9. Deposit Check Via App
  10. Share a product pitch with a coworker
  11. Uncover additional Need (x 3)
  12. Open door for members walking into branch (x 3)
  13. Add Card to Mobile Wallet
  14. Train a coworker on a process
  15. Assist member at ATM
  16. ASR to assist teller line (min. 5 transactions)
  17. Check in on members waiting in the lobby
  18. Walk Every Member to the Door ~ASR~
  19. Complete Fraud Dispute Via App
  20. Send YEI for coworker that assisted you
  21. Talk to a member about the branch Facebook page
  22. Set up Money Move app (Zelle, Venmo, Etc.)
  23. Add Transfer Recipient Via App
  24. Listen to a Podcast or Youtube video About Teamwork or Service