UncoveradditionalNeed (x 3)Talk to amember aboutthe branchFacebookpageVerifyAddressVia AppDepositCheckVia AppListen to aPodcast orYoutube videoAboutTeamwork orServiceOpen doorfor memberswalking intobranch (x 3)Send YEI forcoworker thatassisted youCheck in onmemberswaiting inthe lobbyAddTransferRecipientVia AppSet up MoneyMove app(Zelle, Venmo,Etc.)Walk EveryMember tothe Door~ASR~MemberComplimentCompleteFraudDisputeVia AppTrain acoworkeron aprocessBranch Cleanup or Pick uptrash in Lobbyor by ATMAdd Cardto MobileWalletASR toassist tellerline (min. 5transactions)Send YEI tocoworker forexcellentserviceShare aproductpitch witha coworkerWalk amember toPlatform orPartner~MSR~DresstoImpressCompeteTravelmemo viaAppAssistmemberat ATM30 MinutesLobbyTime (3 xWeek)UncoveradditionalNeed (x 3)Talk to amember aboutthe branchFacebookpageVerifyAddressVia AppDepositCheckVia AppListen to aPodcast orYoutube videoAboutTeamwork orServiceOpen doorfor memberswalking intobranch (x 3)Send YEI forcoworker thatassisted youCheck in onmemberswaiting inthe lobbyAddTransferRecipientVia AppSet up MoneyMove app(Zelle, Venmo,Etc.)Walk EveryMember tothe Door~ASR~MemberComplimentCompleteFraudDisputeVia AppTrain acoworkeron aprocessBranch Cleanup or Pick uptrash in Lobbyor by ATMAdd Cardto MobileWalletASR toassist tellerline (min. 5transactions)Send YEI tocoworker forexcellentserviceShare aproductpitch witha coworkerWalk amember toPlatform orPartner~MSR~DresstoImpressCompeteTravelmemo viaAppAssistmemberat ATM30 MinutesLobbyTime (3 xWeek)

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uncover additional Need (x 3)
  2. Talk to a member about the branch Facebook page
  3. Verify Address Via App
  4. Deposit Check Via App
  5. Listen to a Podcast or Youtube video About Teamwork or Service
  6. Open door for members walking into branch (x 3)
  7. Send YEI for coworker that assisted you
  8. Check in on members waiting in the lobby
  9. Add Transfer Recipient Via App
  10. Set up Money Move app (Zelle, Venmo, Etc.)
  11. Walk Every Member to the Door ~ASR~
  12. Member Compliment
  13. Complete Fraud Dispute Via App
  14. Train a coworker on a process
  15. Branch Clean up or Pick up trash in Lobby or by ATM
  16. Add Card to Mobile Wallet
  17. ASR to assist teller line (min. 5 transactions)
  18. Send YEI to coworker for excellent service
  19. Share a product pitch with a coworker
  20. Walk a member to Platform or Partner ~MSR~
  21. Dress to Impress
  22. Compete Travel memo via App
  23. Assist member at ATM
  24. 30 Minutes Lobby Time (3 x Week)