Check in onmemberswaiting inthe lobbyMemberComplimentSend YEI forcoworker thatassisted youAddTransferRecipientVia AppAssistmemberat ATMWalk amember toPlatform orPartner~MSR~30 MinutesLobbyTime (3 xWeek)Add Cardto MobileWalletASR toassist tellerline (min. 5transactions)Branch Cleanup or Pick uptrash in Lobbyor by ATMUncoveradditionalNeed (x 3)CompleteFraudDisputeVia AppSend YEI tocoworker forexcellentserviceTalk to amember aboutthe branchFacebookpageTrain acoworkeron aprocessOpen doorfor memberswalking intobranch (x 3)Listen to aPodcast orYoutube videoAboutTeamwork orServiceShare aproductpitch witha coworkerCompeteTravelmemo viaAppVerifyAddressVia AppDresstoImpressWalk EveryMember tothe Door~ASR~Set up MoneyMove app(Zelle, Venmo,Etc.)DepositCheckVia AppCheck in onmemberswaiting inthe lobbyMemberComplimentSend YEI forcoworker thatassisted youAddTransferRecipientVia AppAssistmemberat ATMWalk amember toPlatform orPartner~MSR~30 MinutesLobbyTime (3 xWeek)Add Cardto MobileWalletASR toassist tellerline (min. 5transactions)Branch Cleanup or Pick uptrash in Lobbyor by ATMUncoveradditionalNeed (x 3)CompleteFraudDisputeVia AppSend YEI tocoworker forexcellentserviceTalk to amember aboutthe branchFacebookpageTrain acoworkeron aprocessOpen doorfor memberswalking intobranch (x 3)Listen to aPodcast orYoutube videoAboutTeamwork orServiceShare aproductpitch witha coworkerCompeteTravelmemo viaAppVerifyAddressVia AppDresstoImpressWalk EveryMember tothe Door~ASR~Set up MoneyMove app(Zelle, Venmo,Etc.)DepositCheckVia App

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check in on members waiting in the lobby
  2. Member Compliment
  3. Send YEI for coworker that assisted you
  4. Add Transfer Recipient Via App
  5. Assist member at ATM
  6. Walk a member to Platform or Partner ~MSR~
  7. 30 Minutes Lobby Time (3 x Week)
  8. Add Card to Mobile Wallet
  9. ASR to assist teller line (min. 5 transactions)
  10. Branch Clean up or Pick up trash in Lobby or by ATM
  11. Uncover additional Need (x 3)
  12. Complete Fraud Dispute Via App
  13. Send YEI to coworker for excellent service
  14. Talk to a member about the branch Facebook page
  15. Train a coworker on a process
  16. Open door for members walking into branch (x 3)
  17. Listen to a Podcast or Youtube video About Teamwork or Service
  18. Share a product pitch with a coworker
  19. Compete Travel memo via App
  20. Verify Address Via App
  21. Dress to Impress
  22. Walk Every Member to the Door ~ASR~
  23. Set up Money Move app (Zelle, Venmo, Etc.)
  24. Deposit Check Via App