30 MinutesLobbyTime (3 xWeek)CompleteFraudDisputeVia AppCompeteTravelmemo viaAppWalk amember toPlatform orPartner~MSR~Talk to amember aboutthe branchFacebookpageMemberComplimentWalk EveryMember tothe Door~ASR~VerifyAddressVia AppUncoveradditionalNeed (x 3)AddTransferRecipientVia AppCheck in onmemberswaiting inthe lobbySend YEI forcoworker thatassisted youBranch Cleanup or Pick uptrash in Lobbyor by ATMASR toassist tellerline (min. 5transactions)Send YEI tocoworker forexcellentserviceAdd Cardto MobileWalletDepositCheckVia AppDresstoImpressTrain acoworkeron aprocessSet up MoneyMove app(Zelle, Venmo,Etc.)Share aproductpitch witha coworkerAssistmemberat ATMListen to aPodcast orYoutube videoAboutTeamwork orServiceOpen doorfor memberswalking intobranch (x 3)30 MinutesLobbyTime (3 xWeek)CompleteFraudDisputeVia AppCompeteTravelmemo viaAppWalk amember toPlatform orPartner~MSR~Talk to amember aboutthe branchFacebookpageMemberComplimentWalk EveryMember tothe Door~ASR~VerifyAddressVia AppUncoveradditionalNeed (x 3)AddTransferRecipientVia AppCheck in onmemberswaiting inthe lobbySend YEI forcoworker thatassisted youBranch Cleanup or Pick uptrash in Lobbyor by ATMASR toassist tellerline (min. 5transactions)Send YEI tocoworker forexcellentserviceAdd Cardto MobileWalletDepositCheckVia AppDresstoImpressTrain acoworkeron aprocessSet up MoneyMove app(Zelle, Venmo,Etc.)Share aproductpitch witha coworkerAssistmemberat ATMListen to aPodcast orYoutube videoAboutTeamwork orServiceOpen doorfor memberswalking intobranch (x 3)

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30 Minutes Lobby Time (3 x Week)
  2. Complete Fraud Dispute Via App
  3. Compete Travel memo via App
  4. Walk a member to Platform or Partner ~MSR~
  5. Talk to a member about the branch Facebook page
  6. Member Compliment
  7. Walk Every Member to the Door ~ASR~
  8. Verify Address Via App
  9. Uncover additional Need (x 3)
  10. Add Transfer Recipient Via App
  11. Check in on members waiting in the lobby
  12. Send YEI for coworker that assisted you
  13. Branch Clean up or Pick up trash in Lobby or by ATM
  14. ASR to assist teller line (min. 5 transactions)
  15. Send YEI to coworker for excellent service
  16. Add Card to Mobile Wallet
  17. Deposit Check Via App
  18. Dress to Impress
  19. Train a coworker on a process
  20. Set up Money Move app (Zelle, Venmo, Etc.)
  21. Share a product pitch with a coworker
  22. Assist member at ATM
  23. Listen to a Podcast or Youtube video About Teamwork or Service
  24. Open door for members walking into branch (x 3)