EnthusiasticGreeting tomembers (x10)UncoveradditionalNeed (x 3)Set uploanpaymentvia AppMemberComplimentSend YEIfor coworkerthat helpedyouWalk amember toPlatform orPartner -MSR-VerifyAddressVia AppASR toassist tellerline (min. 5transactions)Walk EveryMember tothe Door -ASR-Set up MoneyMove app(Zelle, VenmoEtc.)Check in onmemberswaiting inthe lobbyAdd Cardto MobileWalletShare aproductpitch witha coworkerCompeteTravelmemo viaAppOpen doorfor memberwalking intobranch (x 3)Send YEI tocoworker forexcellentserviceTrain acoworkeron aprocessAssistmemberat ATMDepositCheckVia AppAssistcoworker withwork flowdocumentationPick uptrash insideor outsidebranchCompleteFraudDisputeVia App30 MinutesLobbyTime (3 xWeek)AddTransferRecipientVia AppEnthusiasticGreeting tomembers (x10)UncoveradditionalNeed (x 3)Set uploanpaymentvia AppMemberComplimentSend YEIfor coworkerthat helpedyouWalk amember toPlatform orPartner -MSR-VerifyAddressVia AppASR toassist tellerline (min. 5transactions)Walk EveryMember tothe Door -ASR-Set up MoneyMove app(Zelle, VenmoEtc.)Check in onmemberswaiting inthe lobbyAdd Cardto MobileWalletShare aproductpitch witha coworkerCompeteTravelmemo viaAppOpen doorfor memberwalking intobranch (x 3)Send YEI tocoworker forexcellentserviceTrain acoworkeron aprocessAssistmemberat ATMDepositCheckVia AppAssistcoworker withwork flowdocumentationPick uptrash insideor outsidebranchCompleteFraudDisputeVia App30 MinutesLobbyTime (3 xWeek)AddTransferRecipientVia App

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enthusiastic Greeting to members (x 10)
  2. Uncover additional Need (x 3)
  3. Set up loan payment via App
  4. Member Compliment
  5. Send YEI for coworker that helped you
  6. Walk a member to Platform or Partner - MSR-
  7. Verify Address Via App
  8. ASR to assist teller line (min. 5 transactions)
  9. Walk Every Member to the Door - ASR-
  10. Set up Money Move app (Zelle, Venmo Etc.)
  11. Check in on members waiting in the lobby
  12. Add Card to Mobile Wallet
  13. Share a product pitch with a coworker
  14. Compete Travel memo via App
  15. Open door for member walking into branch (x 3)
  16. Send YEI to coworker for excellent service
  17. Train a coworker on a process
  18. Assist member at ATM
  19. Deposit Check Via App
  20. Assist coworker with work flow documentation
  21. Pick up trash inside or outside branch
  22. Complete Fraud Dispute Via App
  23. 30 Minutes Lobby Time (3 x Week)
  24. Add Transfer Recipient Via App