VerifyAddressVia App30 MinutesLobbyTime (3 xWeek)ASR toassist tellerline (min. 5transactions)Walk amember toPlatform orPartner -MSR-Set uploanpaymentvia AppSend YEI tocoworker forexcellentserviceMemberComplimentWalk EveryMember tothe Door -ASR-EnthusiasticGreeting tomembers (x10)CompeteTravelmemo viaAppCompleteFraudDisputeVia AppAssistcoworker withwork flowdocumentationTrain acoworkeron aprocessAssistmemberat ATMUncoveradditionalNeed (x 3)Send YEIfor coworkerthat helpedyouAdd Cardto MobileWalletCheck in onmemberswaiting inthe lobbyShare aproductpitch witha coworkerDepositCheckVia AppAddTransferRecipientVia AppSet up MoneyMove app(Zelle, VenmoEtc.)Open doorfor memberwalking intobranch (x 3)Pick uptrash insideor outsidebranchVerifyAddressVia App30 MinutesLobbyTime (3 xWeek)ASR toassist tellerline (min. 5transactions)Walk amember toPlatform orPartner -MSR-Set uploanpaymentvia AppSend YEI tocoworker forexcellentserviceMemberComplimentWalk EveryMember tothe Door -ASR-EnthusiasticGreeting tomembers (x10)CompeteTravelmemo viaAppCompleteFraudDisputeVia AppAssistcoworker withwork flowdocumentationTrain acoworkeron aprocessAssistmemberat ATMUncoveradditionalNeed (x 3)Send YEIfor coworkerthat helpedyouAdd Cardto MobileWalletCheck in onmemberswaiting inthe lobbyShare aproductpitch witha coworkerDepositCheckVia AppAddTransferRecipientVia AppSet up MoneyMove app(Zelle, VenmoEtc.)Open doorfor memberwalking intobranch (x 3)Pick uptrash insideor outsidebranch

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify Address Via App
  2. 30 Minutes Lobby Time (3 x Week)
  3. ASR to assist teller line (min. 5 transactions)
  4. Walk a member to Platform or Partner - MSR-
  5. Set up loan payment via App
  6. Send YEI to coworker for excellent service
  7. Member Compliment
  8. Walk Every Member to the Door - ASR-
  9. Enthusiastic Greeting to members (x 10)
  10. Compete Travel memo via App
  11. Complete Fraud Dispute Via App
  12. Assist coworker with work flow documentation
  13. Train a coworker on a process
  14. Assist member at ATM
  15. Uncover additional Need (x 3)
  16. Send YEI for coworker that helped you
  17. Add Card to Mobile Wallet
  18. Check in on members waiting in the lobby
  19. Share a product pitch with a coworker
  20. Deposit Check Via App
  21. Add Transfer Recipient Via App
  22. Set up Money Move app (Zelle, Venmo Etc.)
  23. Open door for member walking into branch (x 3)
  24. Pick up trash inside or outside branch