CompleteFraudDisputeVia AppMemberComplimentASR toassist tellerline (min. 5transactions)Add Cardto MobileWalletWalk EveryMember tothe Door -ASR-Send YEI tocoworker forexcellentserviceAssistmemberat ATMShare aproductpitch witha coworkerCompeteTravelmemo viaAppCheck in onmemberswaiting inthe lobbyAssistcoworker withwork flowdocumentationOpen doorfor memberwalking intobranch (x 3)DepositCheckVia AppPick uptrash insideor outsidebranchSet uploanpaymentvia AppSet up MoneyMove app(Zelle, VenmoEtc.)AddTransferRecipientVia App30 MinutesLobbyTime (3 xWeek)Train acoworkeron aprocessWalk amember toPlatform orPartner -MSR-UncoveradditionalNeed (x 3)Send YEIfor coworkerthat helpedyouEnthusiasticGreeting tomembers (x10)VerifyAddressVia AppCompleteFraudDisputeVia AppMemberComplimentASR toassist tellerline (min. 5transactions)Add Cardto MobileWalletWalk EveryMember tothe Door -ASR-Send YEI tocoworker forexcellentserviceAssistmemberat ATMShare aproductpitch witha coworkerCompeteTravelmemo viaAppCheck in onmemberswaiting inthe lobbyAssistcoworker withwork flowdocumentationOpen doorfor memberwalking intobranch (x 3)DepositCheckVia AppPick uptrash insideor outsidebranchSet uploanpaymentvia AppSet up MoneyMove app(Zelle, VenmoEtc.)AddTransferRecipientVia App30 MinutesLobbyTime (3 xWeek)Train acoworkeron aprocessWalk amember toPlatform orPartner -MSR-UncoveradditionalNeed (x 3)Send YEIfor coworkerthat helpedyouEnthusiasticGreeting tomembers (x10)VerifyAddressVia App

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete Fraud Dispute Via App
  2. Member Compliment
  3. ASR to assist teller line (min. 5 transactions)
  4. Add Card to Mobile Wallet
  5. Walk Every Member to the Door - ASR-
  6. Send YEI to coworker for excellent service
  7. Assist member at ATM
  8. Share a product pitch with a coworker
  9. Compete Travel memo via App
  10. Check in on members waiting in the lobby
  11. Assist coworker with work flow documentation
  12. Open door for member walking into branch (x 3)
  13. Deposit Check Via App
  14. Pick up trash inside or outside branch
  15. Set up loan payment via App
  16. Set up Money Move app (Zelle, Venmo Etc.)
  17. Add Transfer Recipient Via App
  18. 30 Minutes Lobby Time (3 x Week)
  19. Train a coworker on a process
  20. Walk a member to Platform or Partner - MSR-
  21. Uncover additional Need (x 3)
  22. Send YEI for coworker that helped you
  23. Enthusiastic Greeting to members (x 10)
  24. Verify Address Via App