ASR toassist tellerline (min. 5transactions)Check in onmemberswaiting inthe lobby30 MinutesLobbyTime (3 xWeek)Assistmemberat ATMSet uploanpaymentvia AppWalk EveryMember tothe Door -ASR-UncoveradditionalNeed (x 3)VerifyAddressVia AppAdd Cardto MobileWalletCompleteFraudDisputeVia AppShare aproductpitch witha coworkerOpen doorfor memberwalking intobranch (x 3)EnthusiasticGreeting tomembers (x10)Send YEI tocoworker forexcellentservicePick uptrash insideor outsidebranchMemberComplimentAssistcoworker withwork flowdocumentationAddTransferRecipientVia AppCompeteTravelmemo viaAppSend YEIfor coworkerthat helpedyouWalk amember toPlatform orPartner -MSR-Train acoworkeron aprocessDepositCheckVia AppSet up MoneyMove app(Zelle, VenmoEtc.)ASR toassist tellerline (min. 5transactions)Check in onmemberswaiting inthe lobby30 MinutesLobbyTime (3 xWeek)Assistmemberat ATMSet uploanpaymentvia AppWalk EveryMember tothe Door -ASR-UncoveradditionalNeed (x 3)VerifyAddressVia AppAdd Cardto MobileWalletCompleteFraudDisputeVia AppShare aproductpitch witha coworkerOpen doorfor memberwalking intobranch (x 3)EnthusiasticGreeting tomembers (x10)Send YEI tocoworker forexcellentservicePick uptrash insideor outsidebranchMemberComplimentAssistcoworker withwork flowdocumentationAddTransferRecipientVia AppCompeteTravelmemo viaAppSend YEIfor coworkerthat helpedyouWalk amember toPlatform orPartner -MSR-Train acoworkeron aprocessDepositCheckVia AppSet up MoneyMove app(Zelle, VenmoEtc.)

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASR to assist teller line (min. 5 transactions)
  2. Check in on members waiting in the lobby
  3. 30 Minutes Lobby Time (3 x Week)
  4. Assist member at ATM
  5. Set up loan payment via App
  6. Walk Every Member to the Door - ASR-
  7. Uncover additional Need (x 3)
  8. Verify Address Via App
  9. Add Card to Mobile Wallet
  10. Complete Fraud Dispute Via App
  11. Share a product pitch with a coworker
  12. Open door for member walking into branch (x 3)
  13. Enthusiastic Greeting to members (x 10)
  14. Send YEI to coworker for excellent service
  15. Pick up trash inside or outside branch
  16. Member Compliment
  17. Assist coworker with work flow documentation
  18. Add Transfer Recipient Via App
  19. Compete Travel memo via App
  20. Send YEI for coworker that helped you
  21. Walk a member to Platform or Partner - MSR-
  22. Train a coworker on a process
  23. Deposit Check Via App
  24. Set up Money Move app (Zelle, Venmo Etc.)