ASR toassist tellerline (min. 5transactions)UncoveradditionalNeed (x 3)Share aproductpitch witha coworkerSend YEI tocoworker forexcellentserviceSet up MoneyMove app(Zelle, VenmoEtc.)DepositCheckVia AppAdd Cardto MobileWalletMemberCompliment30 MinutesLobbyTime (3 xWeek)Walk amember toPlatform orPartner -MSR-AddTransferRecipientVia AppVerifyAddressVia AppAssistmemberat ATMSet uploanpaymentvia AppAssistcoworker withwork flowdocumentationPick uptrash insideor outsidebranchEnthusiasticGreeting tomembers (x10)Check in onmemberswaiting inthe lobbyCompleteFraudDisputeVia AppSend YEIfor coworkerthat helpedyouOpen doorfor memberwalking intobranch (x 3)Walk EveryMember tothe Door -ASR-CompeteTravelmemo viaAppTrain acoworkeron aprocessASR toassist tellerline (min. 5transactions)UncoveradditionalNeed (x 3)Share aproductpitch witha coworkerSend YEI tocoworker forexcellentserviceSet up MoneyMove app(Zelle, VenmoEtc.)DepositCheckVia AppAdd Cardto MobileWalletMemberCompliment30 MinutesLobbyTime (3 xWeek)Walk amember toPlatform orPartner -MSR-AddTransferRecipientVia AppVerifyAddressVia AppAssistmemberat ATMSet uploanpaymentvia AppAssistcoworker withwork flowdocumentationPick uptrash insideor outsidebranchEnthusiasticGreeting tomembers (x10)Check in onmemberswaiting inthe lobbyCompleteFraudDisputeVia AppSend YEIfor coworkerthat helpedyouOpen doorfor memberwalking intobranch (x 3)Walk EveryMember tothe Door -ASR-CompeteTravelmemo viaAppTrain acoworkeron aprocess

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASR to assist teller line (min. 5 transactions)
  2. Uncover additional Need (x 3)
  3. Share a product pitch with a coworker
  4. Send YEI to coworker for excellent service
  5. Set up Money Move app (Zelle, Venmo Etc.)
  6. Deposit Check Via App
  7. Add Card to Mobile Wallet
  8. Member Compliment
  9. 30 Minutes Lobby Time (3 x Week)
  10. Walk a member to Platform or Partner - MSR-
  11. Add Transfer Recipient Via App
  12. Verify Address Via App
  13. Assist member at ATM
  14. Set up loan payment via App
  15. Assist coworker with work flow documentation
  16. Pick up trash inside or outside branch
  17. Enthusiastic Greeting to members (x 10)
  18. Check in on members waiting in the lobby
  19. Complete Fraud Dispute Via App
  20. Send YEI for coworker that helped you
  21. Open door for member walking into branch (x 3)
  22. Walk Every Member to the Door - ASR-
  23. Compete Travel memo via App
  24. Train a coworker on a process