Open doorfor memberwalking intobranch (x 3)Send YEIfor coworkerthat helpedyouASR toassist tellerline (min. 5transactions)Send YEI tocoworker forexcellentserviceCheck in onmemberswaiting inthe lobbyPick uptrash insideor outsidebranchShare aproductpitch witha coworkerUncoveradditionalNeed (x 3)Train acoworkeron aprocessCompeteTravelmemo viaAppDepositCheckVia App30 MinutesLobbyTime (3 xWeek)Set up MoneyMove app(Zelle, VenmoEtc.)MemberComplimentAssistcoworker withwork flowdocumentationVerifyAddressVia AppAssistmemberat ATMAddTransferRecipientVia AppAdd Cardto MobileWalletWalk amember toPlatform orPartner -MSR-Walk EveryMember tothe Door -ASR-Set uploanpaymentvia AppEnthusiasticGreeting tomembers (x10)CompleteFraudDisputeVia AppOpen doorfor memberwalking intobranch (x 3)Send YEIfor coworkerthat helpedyouASR toassist tellerline (min. 5transactions)Send YEI tocoworker forexcellentserviceCheck in onmemberswaiting inthe lobbyPick uptrash insideor outsidebranchShare aproductpitch witha coworkerUncoveradditionalNeed (x 3)Train acoworkeron aprocessCompeteTravelmemo viaAppDepositCheckVia App30 MinutesLobbyTime (3 xWeek)Set up MoneyMove app(Zelle, VenmoEtc.)MemberComplimentAssistcoworker withwork flowdocumentationVerifyAddressVia AppAssistmemberat ATMAddTransferRecipientVia AppAdd Cardto MobileWalletWalk amember toPlatform orPartner -MSR-Walk EveryMember tothe Door -ASR-Set uploanpaymentvia AppEnthusiasticGreeting tomembers (x10)CompleteFraudDisputeVia App

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open door for member walking into branch (x 3)
  2. Send YEI for coworker that helped you
  3. ASR to assist teller line (min. 5 transactions)
  4. Send YEI to coworker for excellent service
  5. Check in on members waiting in the lobby
  6. Pick up trash inside or outside branch
  7. Share a product pitch with a coworker
  8. Uncover additional Need (x 3)
  9. Train a coworker on a process
  10. Compete Travel memo via App
  11. Deposit Check Via App
  12. 30 Minutes Lobby Time (3 x Week)
  13. Set up Money Move app (Zelle, Venmo Etc.)
  14. Member Compliment
  15. Assist coworker with work flow documentation
  16. Verify Address Via App
  17. Assist member at ATM
  18. Add Transfer Recipient Via App
  19. Add Card to Mobile Wallet
  20. Walk a member to Platform or Partner - MSR-
  21. Walk Every Member to the Door - ASR-
  22. Set up loan payment via App
  23. Enthusiastic Greeting to members (x 10)
  24. Complete Fraud Dispute Via App