Assistcoworker withwork flowdocumentationWalk amember toPlatform orPartner -MSR-ASR toassist tellerline (min. 5transactions)Set uploanpaymentvia AppCompleteFraudDisputeVia AppTrain acoworkeron aprocess30 MinutesLobbyTime (3 xWeek)Send YEI tocoworker forexcellentserviceMemberComplimentSend YEIfor coworkerthat helpedyouUncoveradditionalNeed (x 3)EnthusiasticGreeting tomembers (x10)CompeteTravelmemo viaAppSet up MoneyMove app(Zelle, VenmoEtc.)Pick uptrash insideor outsidebranchOpen doorfor memberwalking intobranch (x 3)AddTransferRecipientVia AppDepositCheckVia AppCheck in onmemberswaiting inthe lobbyShare aproductpitch witha coworkerWalk EveryMember tothe Door -ASR-Assistmemberat ATMVerifyAddressVia AppAdd Cardto MobileWalletAssistcoworker withwork flowdocumentationWalk amember toPlatform orPartner -MSR-ASR toassist tellerline (min. 5transactions)Set uploanpaymentvia AppCompleteFraudDisputeVia AppTrain acoworkeron aprocess30 MinutesLobbyTime (3 xWeek)Send YEI tocoworker forexcellentserviceMemberComplimentSend YEIfor coworkerthat helpedyouUncoveradditionalNeed (x 3)EnthusiasticGreeting tomembers (x10)CompeteTravelmemo viaAppSet up MoneyMove app(Zelle, VenmoEtc.)Pick uptrash insideor outsidebranchOpen doorfor memberwalking intobranch (x 3)AddTransferRecipientVia AppDepositCheckVia AppCheck in onmemberswaiting inthe lobbyShare aproductpitch witha coworkerWalk EveryMember tothe Door -ASR-Assistmemberat ATMVerifyAddressVia AppAdd Cardto MobileWallet

Black Out Behavior Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist coworker with work flow documentation
  2. Walk a member to Platform or Partner - MSR-
  3. ASR to assist teller line (min. 5 transactions)
  4. Set up loan payment via App
  5. Complete Fraud Dispute Via App
  6. Train a coworker on a process
  7. 30 Minutes Lobby Time (3 x Week)
  8. Send YEI to coworker for excellent service
  9. Member Compliment
  10. Send YEI for coworker that helped you
  11. Uncover additional Need (x 3)
  12. Enthusiastic Greeting to members (x 10)
  13. Compete Travel memo via App
  14. Set up Money Move app (Zelle, Venmo Etc.)
  15. Pick up trash inside or outside branch
  16. Open door for member walking into branch (x 3)
  17. Add Transfer Recipient Via App
  18. Deposit Check Via App
  19. Check in on members waiting in the lobby
  20. Share a product pitch with a coworker
  21. Walk Every Member to the Door - ASR-
  22. Assist member at ATM
  23. Verify Address Via App
  24. Add Card to Mobile Wallet