Click onCxCHomepageCreateAccountCheckEntitlementPlaceSomeoneon HoldAdd/EditAlternateNumberRegisteranObjectLook inProductInfoIdentify aQI/RecallCallLead forQuestion1 StepTransferUse GoodsIssue Dateto changeDOPAdd/EditEmailaddressConfirmAccountAdjustvolume foraCustomer2 StepTransferAdd aRelatedContactConferenceLook atPolicyToolkitDe-Escalatea CallEdit anObjectUse aBrandedWebsiteUse theAll in OnePhoneListLookup anSOPLookUp aQRGClick onCxCHomepageCreateAccountCheckEntitlementPlaceSomeoneon HoldAdd/EditAlternateNumberRegisteranObjectLook inProductInfoIdentify aQI/RecallCallLead forQuestion1 StepTransferUse GoodsIssue Dateto changeDOPAdd/EditEmailaddressConfirmAccountAdjustvolume foraCustomer2 StepTransferAdd aRelatedContactConferenceLook atPolicyToolkitDe-Escalatea CallEdit anObjectUse aBrandedWebsiteUse theAll in OnePhoneListLookup anSOPLookUp aQRG

Call Listening Bingo 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Click on CxC Homepage
  2. Create Account
  3. Check Entitlement
  4. Place Someone on Hold
  5. Add/Edit Alternate Number
  6. Register an Object
  7. Look in Product Info
  8. Identify a QI/Recall
  9. Call Lead for Question
  10. 1 Step Transfer
  11. Use Goods Issue Date to change DOP
  12. Add/Edit Email address
  13. Confirm Account
  14. Adjust volume for a Customer
  15. 2 Step Transfer
  16. Add a Related Contact
  17. Conference
  18. Look at Policy Toolkit
  19. De-Escalate a Call
  20. Edit an Object
  21. Use a Branded Website
  22. Use the All in One Phone List
  23. Look up an SOP
  24. Look Up a QRG