Use Goods Issue Date to change DOP Look Up a QRG Use the All in One Phone List Identify a QI/Recall Call Lead for Question Confirm Account Register an Object Look at Policy Toolkit 2 Step Transfer Add/Edit Alternate Number De- Escalate a Call Check Entitlement Add/Edit Email address Look up an SOP Add a Related Contact Conference Create Account Edit an Object Use a Branded Website Look in Product Info Adjust volume for a Customer 1 Step Transfer Place Someone on Hold Click on CxC Homepage Use Goods Issue Date to change DOP Look Up a QRG Use the All in One Phone List Identify a QI/Recall Call Lead for Question Confirm Account Register an Object Look at Policy Toolkit 2 Step Transfer Add/Edit Alternate Number De- Escalate a Call Check Entitlement Add/Edit Email address Look up an SOP Add a Related Contact Conference Create Account Edit an Object Use a Branded Website Look in Product Info Adjust volume for a Customer 1 Step Transfer Place Someone on Hold Click on CxC Homepage
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use Goods Issue Date to change DOP
Look Up a QRG
Use the All in One Phone List
Identify a QI/Recall
Call Lead for Question
Confirm Account
Register an Object
Look at Policy Toolkit
2 Step Transfer
Add/Edit Alternate Number
De-Escalate a Call
Check Entitlement
Add/Edit Email address
Look up an SOP
Add a Related Contact
Conference
Create Account
Edit an Object
Use a Branded Website
Look in Product Info
Adjust volume for a Customer
1 Step Transfer
Place Someone on Hold
Click on CxC Homepage