UseGuidedHelp2customerson 1 callNegotiationwithCustomerCreate aServiceOrderCreate aServiceRequestSee PolicyAdjustmentCreatea PexActivityLookUpQRGSale anExtendedServicePlanEscalationLookUpSOPHear aConsumerComplimentUseServiceLocatorHelp aConsumerlocateModel/SerialSee a NoChargeServiceAgreementSend aReimbursement2Applianceson 1 callTransfertoSafetyCallServiceCompanyChangeStatus inWorkspaceCreate aResourceActivityClickAnalyticsButtonAsk aLead aQuestionSend AnEmailthroughEcrmFree!UseGuidedHelp2customerson 1 callNegotiationwithCustomerCreate aServiceOrderCreate aServiceRequestSee PolicyAdjustmentCreatea PexActivityLookUpQRGSale anExtendedServicePlanEscalationLookUpSOPHear aConsumerComplimentUseServiceLocatorHelp aConsumerlocateModel/SerialSee a NoChargeServiceAgreementSend aReimbursement2Applianceson 1 callTransfertoSafetyCallServiceCompanyChangeStatus inWorkspaceCreate aResourceActivityClickAnalyticsButtonAsk aLead aQuestionSend AnEmailthroughEcrmFree!

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Guided Help
  2. 2 customers on 1 call
  3. Negotiation with Customer
  4. Create a Service Order
  5. Create a Service Request
  6. See Policy Adjustment
  7. Create a Pex Activity
  8. Look Up QRG
  9. Sale an Extended Service Plan
  10. Escalation
  11. Look Up SOP
  12. Hear a Consumer Compliment
  13. Use Service Locator
  14. Help a Consumer locate Model/Serial
  15. See a No Charge Service Agreement
  16. Send a Reimbursement
  17. 2 Appliances on 1 call
  18. Transfer to Safety
  19. Call Service Company
  20. Change Status in Workspace
  21. Create a Resource Activity
  22. Click Analytics Button
  23. Ask a Lead a Question
  24. Send An Email through Ecrm
  25. Free!