2customerson 1 callNegotiationwithCustomerUseGuidedHelpChangeStatus inWorkspaceClickAnalyticsButtonLookUpQRGSee a NoChargeServiceAgreementHelp aConsumerlocateModel/Serial2Applianceson 1 callSend AnEmailthroughEcrmTransfertoSafetySale anExtendedServicePlanCreate aServiceOrderCallServiceCompanyUseServiceLocatorAsk aLead aQuestionCreatea PexActivitySend aReimbursementHear aConsumerComplimentSee PolicyAdjustmentLookUpSOPCreate aResourceActivityEscalationFree!Create aServiceRequest2customerson 1 callNegotiationwithCustomerUseGuidedHelpChangeStatus inWorkspaceClickAnalyticsButtonLookUpQRGSee a NoChargeServiceAgreementHelp aConsumerlocateModel/Serial2Applianceson 1 callSend AnEmailthroughEcrmTransfertoSafetySale anExtendedServicePlanCreate aServiceOrderCallServiceCompanyUseServiceLocatorAsk aLead aQuestionCreatea PexActivitySend aReimbursementHear aConsumerComplimentSee PolicyAdjustmentLookUpSOPCreate aResourceActivityEscalationFree!Create aServiceRequest

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 customers on 1 call
  2. Negotiation with Customer
  3. Use Guided Help
  4. Change Status in Workspace
  5. Click Analytics Button
  6. Look Up QRG
  7. See a No Charge Service Agreement
  8. Help a Consumer locate Model/Serial
  9. 2 Appliances on 1 call
  10. Send An Email through Ecrm
  11. Transfer to Safety
  12. Sale an Extended Service Plan
  13. Create a Service Order
  14. Call Service Company
  15. Use Service Locator
  16. Ask a Lead a Question
  17. Create a Pex Activity
  18. Send a Reimbursement
  19. Hear a Consumer Compliment
  20. See Policy Adjustment
  21. Look Up SOP
  22. Create a Resource Activity
  23. Escalation
  24. Free!
  25. Create a Service Request