See a NoChargeServiceAgreement2Applianceson 1 callCreate aServiceRequestLookUpQRGEscalationSend aReimbursementClickAnalyticsButtonChangeStatus inWorkspaceSend AnEmailthroughEcrmCreatea PexActivityTransfertoSafetySale anExtendedServicePlanCreate aResourceActivityNegotiationwithCustomerCallServiceCompanySee PolicyAdjustmentCreate aServiceOrderFree!2customerson 1 callUseGuidedHelpUseServiceLocatorLookUpSOPHelp aConsumerlocateModel/SerialHear aConsumerComplimentAsk aLead aQuestionSee a NoChargeServiceAgreement2Applianceson 1 callCreate aServiceRequestLookUpQRGEscalationSend aReimbursementClickAnalyticsButtonChangeStatus inWorkspaceSend AnEmailthroughEcrmCreatea PexActivityTransfertoSafetySale anExtendedServicePlanCreate aResourceActivityNegotiationwithCustomerCallServiceCompanySee PolicyAdjustmentCreate aServiceOrderFree!2customerson 1 callUseGuidedHelpUseServiceLocatorLookUpSOPHelp aConsumerlocateModel/SerialHear aConsumerComplimentAsk aLead aQuestion

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. See a No Charge Service Agreement
  2. 2 Appliances on 1 call
  3. Create a Service Request
  4. Look Up QRG
  5. Escalation
  6. Send a Reimbursement
  7. Click Analytics Button
  8. Change Status in Workspace
  9. Send An Email through Ecrm
  10. Create a Pex Activity
  11. Transfer to Safety
  12. Sale an Extended Service Plan
  13. Create a Resource Activity
  14. Negotiation with Customer
  15. Call Service Company
  16. See Policy Adjustment
  17. Create a Service Order
  18. Free!
  19. 2 customers on 1 call
  20. Use Guided Help
  21. Use Service Locator
  22. Look Up SOP
  23. Help a Consumer locate Model/Serial
  24. Hear a Consumer Compliment
  25. Ask a Lead a Question