Create aServiceRequestLookUpQRGTransfertoSafetyCreatea PexActivitySend AnEmailthroughEcrmSale anExtendedServicePlanEscalationHelp aConsumerlocateModel/SerialAsk aLead aQuestionSee a NoChargeServiceAgreementClickAnalyticsButton2customerson 1 callCreate aServiceOrderUseServiceLocatorCallServiceCompanyChangeStatus inWorkspace2Applianceson 1 callFree!UseGuidedHelpSee PolicyAdjustmentHear aConsumerComplimentNegotiationwithCustomerCreate aResourceActivitySend aReimbursementLookUpSOPCreate aServiceRequestLookUpQRGTransfertoSafetyCreatea PexActivitySend AnEmailthroughEcrmSale anExtendedServicePlanEscalationHelp aConsumerlocateModel/SerialAsk aLead aQuestionSee a NoChargeServiceAgreementClickAnalyticsButton2customerson 1 callCreate aServiceOrderUseServiceLocatorCallServiceCompanyChangeStatus inWorkspace2Applianceson 1 callFree!UseGuidedHelpSee PolicyAdjustmentHear aConsumerComplimentNegotiationwithCustomerCreate aResourceActivitySend aReimbursementLookUpSOP

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Service Request
  2. Look Up QRG
  3. Transfer to Safety
  4. Create a Pex Activity
  5. Send An Email through Ecrm
  6. Sale an Extended Service Plan
  7. Escalation
  8. Help a Consumer locate Model/Serial
  9. Ask a Lead a Question
  10. See a No Charge Service Agreement
  11. Click Analytics Button
  12. 2 customers on 1 call
  13. Create a Service Order
  14. Use Service Locator
  15. Call Service Company
  16. Change Status in Workspace
  17. 2 Appliances on 1 call
  18. Free!
  19. Use Guided Help
  20. See Policy Adjustment
  21. Hear a Consumer Compliment
  22. Negotiation with Customer
  23. Create a Resource Activity
  24. Send a Reimbursement
  25. Look Up SOP