NegotiationwithCustomerLookUpQRGFree!Send aReimbursementSee PolicyAdjustmentHear aConsumerCompliment2Applianceson 1 callSend AnEmailthroughEcrmChangeStatus inWorkspaceCreate aServiceRequestTransfertoSafetyCreatea PexActivityUseServiceLocatorLookUpSOP2customerson 1 callCreate aServiceOrderHelp aConsumerlocateModel/SerialSee a NoChargeServiceAgreementSale anExtendedServicePlanAsk aLead aQuestionEscalationCreate aResourceActivityUseGuidedHelpCallServiceCompanyClickAnalyticsButtonNegotiationwithCustomerLookUpQRGFree!Send aReimbursementSee PolicyAdjustmentHear aConsumerCompliment2Applianceson 1 callSend AnEmailthroughEcrmChangeStatus inWorkspaceCreate aServiceRequestTransfertoSafetyCreatea PexActivityUseServiceLocatorLookUpSOP2customerson 1 callCreate aServiceOrderHelp aConsumerlocateModel/SerialSee a NoChargeServiceAgreementSale anExtendedServicePlanAsk aLead aQuestionEscalationCreate aResourceActivityUseGuidedHelpCallServiceCompanyClickAnalyticsButton

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Negotiation with Customer
  2. Look Up QRG
  3. Free!
  4. Send a Reimbursement
  5. See Policy Adjustment
  6. Hear a Consumer Compliment
  7. 2 Appliances on 1 call
  8. Send An Email through Ecrm
  9. Change Status in Workspace
  10. Create a Service Request
  11. Transfer to Safety
  12. Create a Pex Activity
  13. Use Service Locator
  14. Look Up SOP
  15. 2 customers on 1 call
  16. Create a Service Order
  17. Help a Consumer locate Model/Serial
  18. See a No Charge Service Agreement
  19. Sale an Extended Service Plan
  20. Ask a Lead a Question
  21. Escalation
  22. Create a Resource Activity
  23. Use Guided Help
  24. Call Service Company
  25. Click Analytics Button