See PolicyAdjustmentLookUpQRGCallServiceCompanySale anExtendedServicePlanSend aReimbursementLookUpSOPHelp aConsumerlocateModel/SerialCreate aServiceRequestTransfertoSafety2customerson 1 callChangeStatus inWorkspaceNegotiationwithCustomerCreate aResourceActivityAsk aLead aQuestionCreate aServiceOrderCreatea PexActivityUseGuidedHelpEscalation2Applianceson 1 callFree!Send AnEmailthroughEcrmSee a NoChargeServiceAgreementHear aConsumerComplimentClickAnalyticsButtonUseServiceLocatorSee PolicyAdjustmentLookUpQRGCallServiceCompanySale anExtendedServicePlanSend aReimbursementLookUpSOPHelp aConsumerlocateModel/SerialCreate aServiceRequestTransfertoSafety2customerson 1 callChangeStatus inWorkspaceNegotiationwithCustomerCreate aResourceActivityAsk aLead aQuestionCreate aServiceOrderCreatea PexActivityUseGuidedHelpEscalation2Applianceson 1 callFree!Send AnEmailthroughEcrmSee a NoChargeServiceAgreementHear aConsumerComplimentClickAnalyticsButtonUseServiceLocator

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. See Policy Adjustment
  2. Look Up QRG
  3. Call Service Company
  4. Sale an Extended Service Plan
  5. Send a Reimbursement
  6. Look Up SOP
  7. Help a Consumer locate Model/Serial
  8. Create a Service Request
  9. Transfer to Safety
  10. 2 customers on 1 call
  11. Change Status in Workspace
  12. Negotiation with Customer
  13. Create a Resource Activity
  14. Ask a Lead a Question
  15. Create a Service Order
  16. Create a Pex Activity
  17. Use Guided Help
  18. Escalation
  19. 2 Appliances on 1 call
  20. Free!
  21. Send An Email through Ecrm
  22. See a No Charge Service Agreement
  23. Hear a Consumer Compliment
  24. Click Analytics Button
  25. Use Service Locator