Create aServiceOrder2customerson 1 callSee PolicyAdjustmentFree!UseGuidedHelpClickAnalyticsButtonHelp aConsumerlocateModel/Serial2Applianceson 1 callSend AnEmailthroughEcrmLookUpQRGCreate aResourceActivityCreate aServiceRequestNegotiationwithCustomerCreatea PexActivityCallServiceCompanySale anExtendedServicePlanAsk aLead aQuestionLookUpSOPChangeStatus inWorkspaceSend aReimbursementSee a NoChargeServiceAgreementHear aConsumerComplimentTransfertoSafetyEscalationUseServiceLocatorCreate aServiceOrder2customerson 1 callSee PolicyAdjustmentFree!UseGuidedHelpClickAnalyticsButtonHelp aConsumerlocateModel/Serial2Applianceson 1 callSend AnEmailthroughEcrmLookUpQRGCreate aResourceActivityCreate aServiceRequestNegotiationwithCustomerCreatea PexActivityCallServiceCompanySale anExtendedServicePlanAsk aLead aQuestionLookUpSOPChangeStatus inWorkspaceSend aReimbursementSee a NoChargeServiceAgreementHear aConsumerComplimentTransfertoSafetyEscalationUseServiceLocator

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Service Order
  2. 2 customers on 1 call
  3. See Policy Adjustment
  4. Free!
  5. Use Guided Help
  6. Click Analytics Button
  7. Help a Consumer locate Model/Serial
  8. 2 Appliances on 1 call
  9. Send An Email through Ecrm
  10. Look Up QRG
  11. Create a Resource Activity
  12. Create a Service Request
  13. Negotiation with Customer
  14. Create a Pex Activity
  15. Call Service Company
  16. Sale an Extended Service Plan
  17. Ask a Lead a Question
  18. Look Up SOP
  19. Change Status in Workspace
  20. Send a Reimbursement
  21. See a No Charge Service Agreement
  22. Hear a Consumer Compliment
  23. Transfer to Safety
  24. Escalation
  25. Use Service Locator