Sale anExtendedServicePlan2Applianceson 1 callSee a NoChargeServiceAgreementCreate aResourceActivityCreatea PexActivityUseServiceLocatorChangeStatus inWorkspaceClickAnalyticsButtonNegotiationwithCustomerAsk aLead aQuestionFree!Create aServiceRequestCreate aServiceOrderLookUpQRGUseGuidedHelpSend aReimbursementHear aConsumerComplimentHelp aConsumerlocateModel/SerialLookUpSOPTransfertoSafety2customerson 1 callSee PolicyAdjustmentSend AnEmailthroughEcrmEscalationCallServiceCompanySale anExtendedServicePlan2Applianceson 1 callSee a NoChargeServiceAgreementCreate aResourceActivityCreatea PexActivityUseServiceLocatorChangeStatus inWorkspaceClickAnalyticsButtonNegotiationwithCustomerAsk aLead aQuestionFree!Create aServiceRequestCreate aServiceOrderLookUpQRGUseGuidedHelpSend aReimbursementHear aConsumerComplimentHelp aConsumerlocateModel/SerialLookUpSOPTransfertoSafety2customerson 1 callSee PolicyAdjustmentSend AnEmailthroughEcrmEscalationCallServiceCompany

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sale an Extended Service Plan
  2. 2 Appliances on 1 call
  3. See a No Charge Service Agreement
  4. Create a Resource Activity
  5. Create a Pex Activity
  6. Use Service Locator
  7. Change Status in Workspace
  8. Click Analytics Button
  9. Negotiation with Customer
  10. Ask a Lead a Question
  11. Free!
  12. Create a Service Request
  13. Create a Service Order
  14. Look Up QRG
  15. Use Guided Help
  16. Send a Reimbursement
  17. Hear a Consumer Compliment
  18. Help a Consumer locate Model/Serial
  19. Look Up SOP
  20. Transfer to Safety
  21. 2 customers on 1 call
  22. See Policy Adjustment
  23. Send An Email through Ecrm
  24. Escalation
  25. Call Service Company