See a NoChargeServiceAgreementSend aReimbursementCreate aResourceActivityTransfertoSafetyHelp aConsumerlocateModel/SerialClickAnalyticsButtonSend AnEmailthroughEcrmUseGuidedHelpLookUpSOPCreatea PexActivitySee PolicyAdjustmentEscalation2Applianceson 1 callNegotiationwithCustomerChangeStatus inWorkspaceCallServiceCompanyLookUpQRGSale anExtendedServicePlanFree!Create aServiceOrderCreate aServiceRequest2customerson 1 callAsk aLead aQuestionHear aConsumerComplimentUseServiceLocatorSee a NoChargeServiceAgreementSend aReimbursementCreate aResourceActivityTransfertoSafetyHelp aConsumerlocateModel/SerialClickAnalyticsButtonSend AnEmailthroughEcrmUseGuidedHelpLookUpSOPCreatea PexActivitySee PolicyAdjustmentEscalation2Applianceson 1 callNegotiationwithCustomerChangeStatus inWorkspaceCallServiceCompanyLookUpQRGSale anExtendedServicePlanFree!Create aServiceOrderCreate aServiceRequest2customerson 1 callAsk aLead aQuestionHear aConsumerComplimentUseServiceLocator

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. See a No Charge Service Agreement
  2. Send a Reimbursement
  3. Create a Resource Activity
  4. Transfer to Safety
  5. Help a Consumer locate Model/Serial
  6. Click Analytics Button
  7. Send An Email through Ecrm
  8. Use Guided Help
  9. Look Up SOP
  10. Create a Pex Activity
  11. See Policy Adjustment
  12. Escalation
  13. 2 Appliances on 1 call
  14. Negotiation with Customer
  15. Change Status in Workspace
  16. Call Service Company
  17. Look Up QRG
  18. Sale an Extended Service Plan
  19. Free!
  20. Create a Service Order
  21. Create a Service Request
  22. 2 customers on 1 call
  23. Ask a Lead a Question
  24. Hear a Consumer Compliment
  25. Use Service Locator