Help aConsumerlocateModel/SerialCreate aServiceRequestCallServiceCompanyCreatea PexActivityNegotiationwithCustomerSale anExtendedServicePlanHear aConsumerComplimentEscalation2Applianceson 1 callFree!Send aReimbursementCreate aResourceActivitySee a NoChargeServiceAgreementLookUpQRGUseServiceLocator2customerson 1 callSee PolicyAdjustmentLookUpSOPChangeStatus inWorkspaceCreate aServiceOrderClickAnalyticsButtonSend AnEmailthroughEcrmAsk aLead aQuestionUseGuidedHelpTransfertoSafetyHelp aConsumerlocateModel/SerialCreate aServiceRequestCallServiceCompanyCreatea PexActivityNegotiationwithCustomerSale anExtendedServicePlanHear aConsumerComplimentEscalation2Applianceson 1 callFree!Send aReimbursementCreate aResourceActivitySee a NoChargeServiceAgreementLookUpQRGUseServiceLocator2customerson 1 callSee PolicyAdjustmentLookUpSOPChangeStatus inWorkspaceCreate aServiceOrderClickAnalyticsButtonSend AnEmailthroughEcrmAsk aLead aQuestionUseGuidedHelpTransfertoSafety

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a Consumer locate Model/Serial
  2. Create a Service Request
  3. Call Service Company
  4. Create a Pex Activity
  5. Negotiation with Customer
  6. Sale an Extended Service Plan
  7. Hear a Consumer Compliment
  8. Escalation
  9. 2 Appliances on 1 call
  10. Free!
  11. Send a Reimbursement
  12. Create a Resource Activity
  13. See a No Charge Service Agreement
  14. Look Up QRG
  15. Use Service Locator
  16. 2 customers on 1 call
  17. See Policy Adjustment
  18. Look Up SOP
  19. Change Status in Workspace
  20. Create a Service Order
  21. Click Analytics Button
  22. Send An Email through Ecrm
  23. Ask a Lead a Question
  24. Use Guided Help
  25. Transfer to Safety