2Applianceson 1 callLookUpQRGEscalationSend aReimbursementFree!Hear aConsumerComplimentUseGuidedHelp2customerson 1 callUseServiceLocatorClickAnalyticsButtonCreate aResourceActivitySale anExtendedServicePlanCreate aServiceRequestAsk aLead aQuestionCallServiceCompanyTransfertoSafetySend AnEmailthroughEcrmChangeStatus inWorkspaceSee a NoChargeServiceAgreementCreate aServiceOrderCreatea PexActivityLookUpSOPNegotiationwithCustomerSee PolicyAdjustmentHelp aConsumerlocateModel/Serial2Applianceson 1 callLookUpQRGEscalationSend aReimbursementFree!Hear aConsumerComplimentUseGuidedHelp2customerson 1 callUseServiceLocatorClickAnalyticsButtonCreate aResourceActivitySale anExtendedServicePlanCreate aServiceRequestAsk aLead aQuestionCallServiceCompanyTransfertoSafetySend AnEmailthroughEcrmChangeStatus inWorkspaceSee a NoChargeServiceAgreementCreate aServiceOrderCreatea PexActivityLookUpSOPNegotiationwithCustomerSee PolicyAdjustmentHelp aConsumerlocateModel/Serial

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Appliances on 1 call
  2. Look Up QRG
  3. Escalation
  4. Send a Reimbursement
  5. Free!
  6. Hear a Consumer Compliment
  7. Use Guided Help
  8. 2 customers on 1 call
  9. Use Service Locator
  10. Click Analytics Button
  11. Create a Resource Activity
  12. Sale an Extended Service Plan
  13. Create a Service Request
  14. Ask a Lead a Question
  15. Call Service Company
  16. Transfer to Safety
  17. Send An Email through Ecrm
  18. Change Status in Workspace
  19. See a No Charge Service Agreement
  20. Create a Service Order
  21. Create a Pex Activity
  22. Look Up SOP
  23. Negotiation with Customer
  24. See Policy Adjustment
  25. Help a Consumer locate Model/Serial