Escalation2Applianceson 1 callSale anExtendedServicePlanSee a NoChargeServiceAgreementChangeStatus inWorkspaceCallServiceCompanyNegotiationwithCustomerCreate aServiceRequestLookUpSOPSend AnEmailthroughEcrmHear aConsumerComplimentUseGuidedHelpTransfertoSafetyClickAnalyticsButtonLookUpQRGFree!Create aServiceOrderHelp aConsumerlocateModel/SerialSend aReimbursementCreate aResourceActivityCreatea PexActivityUseServiceLocator2customerson 1 callAsk aLead aQuestionSee PolicyAdjustmentEscalation2Applianceson 1 callSale anExtendedServicePlanSee a NoChargeServiceAgreementChangeStatus inWorkspaceCallServiceCompanyNegotiationwithCustomerCreate aServiceRequestLookUpSOPSend AnEmailthroughEcrmHear aConsumerComplimentUseGuidedHelpTransfertoSafetyClickAnalyticsButtonLookUpQRGFree!Create aServiceOrderHelp aConsumerlocateModel/SerialSend aReimbursementCreate aResourceActivityCreatea PexActivityUseServiceLocator2customerson 1 callAsk aLead aQuestionSee PolicyAdjustment

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation
  2. 2 Appliances on 1 call
  3. Sale an Extended Service Plan
  4. See a No Charge Service Agreement
  5. Change Status in Workspace
  6. Call Service Company
  7. Negotiation with Customer
  8. Create a Service Request
  9. Look Up SOP
  10. Send An Email through Ecrm
  11. Hear a Consumer Compliment
  12. Use Guided Help
  13. Transfer to Safety
  14. Click Analytics Button
  15. Look Up QRG
  16. Free!
  17. Create a Service Order
  18. Help a Consumer locate Model/Serial
  19. Send a Reimbursement
  20. Create a Resource Activity
  21. Create a Pex Activity
  22. Use Service Locator
  23. 2 customers on 1 call
  24. Ask a Lead a Question
  25. See Policy Adjustment