Help aConsumerlocateModel/SerialUseGuidedHelpTransfertoSafetySee PolicyAdjustmentLookUpQRGSend aReimbursementHear aConsumerComplimentEscalationUseServiceLocator2Applianceson 1 callCreate aResourceActivityFree!Createa PexActivityCreate aServiceRequestClickAnalyticsButtonNegotiationwithCustomerLookUpSOPSend AnEmailthroughEcrmSee a NoChargeServiceAgreementCreate aServiceOrderChangeStatus inWorkspace2customerson 1 callSale anExtendedServicePlanAsk aLead aQuestionCallServiceCompanyHelp aConsumerlocateModel/SerialUseGuidedHelpTransfertoSafetySee PolicyAdjustmentLookUpQRGSend aReimbursementHear aConsumerComplimentEscalationUseServiceLocator2Applianceson 1 callCreate aResourceActivityFree!Createa PexActivityCreate aServiceRequestClickAnalyticsButtonNegotiationwithCustomerLookUpSOPSend AnEmailthroughEcrmSee a NoChargeServiceAgreementCreate aServiceOrderChangeStatus inWorkspace2customerson 1 callSale anExtendedServicePlanAsk aLead aQuestionCallServiceCompany

Call Listening 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a Consumer locate Model/Serial
  2. Use Guided Help
  3. Transfer to Safety
  4. See Policy Adjustment
  5. Look Up QRG
  6. Send a Reimbursement
  7. Hear a Consumer Compliment
  8. Escalation
  9. Use Service Locator
  10. 2 Appliances on 1 call
  11. Create a Resource Activity
  12. Free!
  13. Create a Pex Activity
  14. Create a Service Request
  15. Click Analytics Button
  16. Negotiation with Customer
  17. Look Up SOP
  18. Send An Email through Ecrm
  19. See a No Charge Service Agreement
  20. Create a Service Order
  21. Change Status in Workspace
  22. 2 customers on 1 call
  23. Sale an Extended Service Plan
  24. Ask a Lead a Question
  25. Call Service Company