AnswerPromptlySay goodbyeusingcustomernamesAwesomeWe areright ontrackMinimizetransfersFastSmartIt wasmypleasureCommitmentAbsolutelyThat'sexactlywhere wewant to beOwn theCustomerExpeienceExactlyIt wasmypleasureYou'redoingGreatAT&TCustomerRulesI personallythank youfor callingAT&TIt was mypleasurehelpingyou todayAddress allquestionson the firstcontactAssurancePerfectIunderstandEmpathyTakingownershipof yourissueAnswerPromptlySay goodbyeusingcustomernamesAwesomeWe areright ontrackMinimizetransfersFastSmartIt wasmypleasureCommitmentAbsolutelyThat'sexactlywhere wewant to beOwn theCustomerExpeienceExactlyIt wasmypleasureYou'redoingGreatAT&TCustomerRulesI personallythank youfor callingAT&TIt was mypleasurehelpingyou todayAddress allquestionson the firstcontactAssurancePerfectIunderstandEmpathyTakingownershipof yourissue

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer Promptly
  2. Say goodbye using customer names
  3. Awesome
  4. We are right on track
  5. Minimize transfers
  6. Fast
  7. Smart
  8. It was my pleasure
  9. Commitment
  10. Absolutely
  11. That's exactly where we want to be
  12. Own the Customer Expeience
  13. Exactly
  14. It was my pleasure
  15. You're doing Great
  16. AT&T Customer Rules
  17. I personally thank you for calling AT&T
  18. It was my pleasure helping you today
  19. Address all questions on the first contact
  20. Assurance
  21. Perfect
  22. I understand
  23. Empathy
  24. Taking ownership of your issue