I personallythank youfor callingAT&TOwn theCustomerExpeienceEmpathyAT&TCustomerRulesPerfectAddress allquestionson the firstcontactAnswerPromptlyAssuranceSay goodbyeusingcustomernamesIt wasmypleasureIunderstandCommitmentExactlySmartMinimizetransfersAbsolutelyYou'redoingGreatAwesomeIt wasmypleasureIt was mypleasurehelpingyou todayTakingownershipof yourissueThat'sexactlywhere wewant to beWe areright ontrackFastI personallythank youfor callingAT&TOwn theCustomerExpeienceEmpathyAT&TCustomerRulesPerfectAddress allquestionson the firstcontactAnswerPromptlyAssuranceSay goodbyeusingcustomernamesIt wasmypleasureIunderstandCommitmentExactlySmartMinimizetransfersAbsolutelyYou'redoingGreatAwesomeIt wasmypleasureIt was mypleasurehelpingyou todayTakingownershipof yourissueThat'sexactlywhere wewant to beWe areright ontrackFast

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I personally thank you for calling AT&T
  2. Own the Customer Expeience
  3. Empathy
  4. AT&T Customer Rules
  5. Perfect
  6. Address all questions on the first contact
  7. Answer Promptly
  8. Assurance
  9. Say goodbye using customer names
  10. It was my pleasure
  11. I understand
  12. Commitment
  13. Exactly
  14. Smart
  15. Minimize transfers
  16. Absolutely
  17. You're doing Great
  18. Awesome
  19. It was my pleasure
  20. It was my pleasure helping you today
  21. Taking ownership of your issue
  22. That's exactly where we want to be
  23. We are right on track
  24. Fast