EmpathyAwesomeOwn theCustomerExpeienceIunderstandWe areright ontrackI personallythank youfor callingAT&TTakingownershipof yourissueAnswerPromptlyThat'sexactlywhere wewant to beCommitmentFastYou'redoingGreatAssuranceExactlyAbsolutelySay goodbyeusingcustomernamesIt was mypleasurehelpingyou todayIt wasmypleasurePerfectAddress allquestionson the firstcontactSmartMinimizetransfersAT&TCustomerRulesIt wasmypleasureEmpathyAwesomeOwn theCustomerExpeienceIunderstandWe areright ontrackI personallythank youfor callingAT&TTakingownershipof yourissueAnswerPromptlyThat'sexactlywhere wewant to beCommitmentFastYou'redoingGreatAssuranceExactlyAbsolutelySay goodbyeusingcustomernamesIt was mypleasurehelpingyou todayIt wasmypleasurePerfectAddress allquestionson the firstcontactSmartMinimizetransfersAT&TCustomerRulesIt wasmypleasure

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Awesome
  3. Own the Customer Expeience
  4. I understand
  5. We are right on track
  6. I personally thank you for calling AT&T
  7. Taking ownership of your issue
  8. Answer Promptly
  9. That's exactly where we want to be
  10. Commitment
  11. Fast
  12. You're doing Great
  13. Assurance
  14. Exactly
  15. Absolutely
  16. Say goodbye using customer names
  17. It was my pleasure helping you today
  18. It was my pleasure
  19. Perfect
  20. Address all questions on the first contact
  21. Smart
  22. Minimize transfers
  23. AT&T Customer Rules
  24. It was my pleasure