Say goodbyeusingcustomernamesAT&TCustomerRulesIt wasmypleasureAbsolutelyAddress allquestionson the firstcontactFastIunderstandWe areright ontrackAwesomeTakingownershipof yourissueI personallythank youfor callingAT&TOwn theCustomerExpeienceIt wasmypleasureIt was mypleasurehelpingyou todayEmpathySmartAnswerPromptlyYou'redoingGreatCommitmentMinimizetransfersPerfectAssuranceExactlyThat'sexactlywhere wewant to beSay goodbyeusingcustomernamesAT&TCustomerRulesIt wasmypleasureAbsolutelyAddress allquestionson the firstcontactFastIunderstandWe areright ontrackAwesomeTakingownershipof yourissueI personallythank youfor callingAT&TOwn theCustomerExpeienceIt wasmypleasureIt was mypleasurehelpingyou todayEmpathySmartAnswerPromptlyYou'redoingGreatCommitmentMinimizetransfersPerfectAssuranceExactlyThat'sexactlywhere wewant to be

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say goodbye using customer names
  2. AT&T Customer Rules
  3. It was my pleasure
  4. Absolutely
  5. Address all questions on the first contact
  6. Fast
  7. I understand
  8. We are right on track
  9. Awesome
  10. Taking ownership of your issue
  11. I personally thank you for calling AT&T
  12. Own the Customer Expeience
  13. It was my pleasure
  14. It was my pleasure helping you today
  15. Empathy
  16. Smart
  17. Answer Promptly
  18. You're doing Great
  19. Commitment
  20. Minimize transfers
  21. Perfect
  22. Assurance
  23. Exactly
  24. That's exactly where we want to be