Address allquestionson the firstcontactAT&TCustomerRulesMinimizetransfersCommitmentIunderstandOwn theCustomerExpeienceYou'redoingGreatIt wasmypleasureAssuranceIt was mypleasurehelpingyou todayAbsolutelyTakingownershipof yourissueAwesomePerfectExactlySmartAnswerPromptlyIt wasmypleasureEmpathyThat'sexactlywhere wewant to beSay goodbyeusingcustomernamesFastWe areright ontrackI personallythank youfor callingAT&TAddress allquestionson the firstcontactAT&TCustomerRulesMinimizetransfersCommitmentIunderstandOwn theCustomerExpeienceYou'redoingGreatIt wasmypleasureAssuranceIt was mypleasurehelpingyou todayAbsolutelyTakingownershipof yourissueAwesomePerfectExactlySmartAnswerPromptlyIt wasmypleasureEmpathyThat'sexactlywhere wewant to beSay goodbyeusingcustomernamesFastWe areright ontrackI personallythank youfor callingAT&T

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address all questions on the first contact
  2. AT&T Customer Rules
  3. Minimize transfers
  4. Commitment
  5. I understand
  6. Own the Customer Expeience
  7. You're doing Great
  8. It was my pleasure
  9. Assurance
  10. It was my pleasure helping you today
  11. Absolutely
  12. Taking ownership of your issue
  13. Awesome
  14. Perfect
  15. Exactly
  16. Smart
  17. Answer Promptly
  18. It was my pleasure
  19. Empathy
  20. That's exactly where we want to be
  21. Say goodbye using customer names
  22. Fast
  23. We are right on track
  24. I personally thank you for calling AT&T