AssuranceAbsolutelyFastIt wasmypleasureMinimizetransfersSmartExactlyThat'sexactlywhere wewant to beIt wasmypleasureWe areright ontrackEmpathyAnswerPromptlyTakingownershipof yourissueIunderstandPerfectYou'redoingGreatSay goodbyeusingcustomernamesI personallythank youfor callingAT&TIt was mypleasurehelpingyou todayAT&TCustomerRulesOwn theCustomerExpeienceAddress allquestionson the firstcontactCommitmentAwesomeAssuranceAbsolutelyFastIt wasmypleasureMinimizetransfersSmartExactlyThat'sexactlywhere wewant to beIt wasmypleasureWe areright ontrackEmpathyAnswerPromptlyTakingownershipof yourissueIunderstandPerfectYou'redoingGreatSay goodbyeusingcustomernamesI personallythank youfor callingAT&TIt was mypleasurehelpingyou todayAT&TCustomerRulesOwn theCustomerExpeienceAddress allquestionson the firstcontactCommitmentAwesome

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assurance
  2. Absolutely
  3. Fast
  4. It was my pleasure
  5. Minimize transfers
  6. Smart
  7. Exactly
  8. That's exactly where we want to be
  9. It was my pleasure
  10. We are right on track
  11. Empathy
  12. Answer Promptly
  13. Taking ownership of your issue
  14. I understand
  15. Perfect
  16. You're doing Great
  17. Say goodbye using customer names
  18. I personally thank you for calling AT&T
  19. It was my pleasure helping you today
  20. AT&T Customer Rules
  21. Own the Customer Expeience
  22. Address all questions on the first contact
  23. Commitment
  24. Awesome