EmpathyExactlyAddress allquestionson the firstcontactMinimizetransfersFastTakingownershipof yourissueSmartSay goodbyeusingcustomernamesPerfectAbsolutelyIt wasmypleasureAT&TCustomerRulesThat'sexactlywhere wewant to beWe areright ontrackYou'redoingGreatIunderstandIt was mypleasurehelpingyou todayI personallythank youfor callingAT&TAssuranceAwesomeAnswerPromptlyOwn theCustomerExpeienceCommitmentIt wasmypleasureEmpathyExactlyAddress allquestionson the firstcontactMinimizetransfersFastTakingownershipof yourissueSmartSay goodbyeusingcustomernamesPerfectAbsolutelyIt wasmypleasureAT&TCustomerRulesThat'sexactlywhere wewant to beWe areright ontrackYou'redoingGreatIunderstandIt was mypleasurehelpingyou todayI personallythank youfor callingAT&TAssuranceAwesomeAnswerPromptlyOwn theCustomerExpeienceCommitmentIt wasmypleasure

Innovative BUZZ Words/Service Promise - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Exactly
  3. Address all questions on the first contact
  4. Minimize transfers
  5. Fast
  6. Taking ownership of your issue
  7. Smart
  8. Say goodbye using customer names
  9. Perfect
  10. Absolutely
  11. It was my pleasure
  12. AT&T Customer Rules
  13. That's exactly where we want to be
  14. We are right on track
  15. You're doing Great
  16. I understand
  17. It was my pleasure helping you today
  18. I personally thank you for calling AT&T
  19. Assurance
  20. Awesome
  21. Answer Promptly
  22. Own the Customer Expeience
  23. Commitment
  24. It was my pleasure