MemberExperienceAttitudeBePositiveProbeFCREngageRespectICanSTARSPerfectWowTakeOwnershipCustomer'sShoesAwarenessSoftSkillsEmotionThankYouAmazingPatienceEnjoyExcitingAbsolutelyAcknowledgeDefinitelyMemberExperienceAttitudeBePositiveProbeFCREngageRespectICanSTARSPerfectWowTakeOwnershipCustomer'sShoesAwarenessSoftSkillsEmotionThankYouAmazingPatienceEnjoyExcitingAbsolutelyAcknowledgeDefinitely

Medicare Advantage Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Member Experience
  2. Attitude
  3. Be Positive
  4. Probe
  5. FCR
  6. Engage
  7. Respect
  8. I Can
  9. STARS
  10. Perfect
  11. Wow
  12. Take Ownership
  13. Customer's Shoes
  14. Awareness
  15. Soft Skills
  16. Emotion
  17. Thank You
  18. Amazing
  19. Patience
  20. Enjoy
  21. Exciting
  22. Absolutely
  23. Acknowledge
  24. Definitely