PerfectCustomer'sShoesBePositiveAcknowledgePatienceTakeOwnershipAbsolutelyEmotionDefinitelyICanThankYouFCRSoftSkillsAwarenessAttitudeEnjoyMemberExperienceRespectSTARSEngageExcitingAmazingProbeWowPerfectCustomer'sShoesBePositiveAcknowledgePatienceTakeOwnershipAbsolutelyEmotionDefinitelyICanThankYouFCRSoftSkillsAwarenessAttitudeEnjoyMemberExperienceRespectSTARSEngageExcitingAmazingProbeWow

Medicare Advantage Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect
  2. Customer's Shoes
  3. Be Positive
  4. Acknowledge
  5. Patience
  6. Take Ownership
  7. Absolutely
  8. Emotion
  9. Definitely
  10. I Can
  11. Thank You
  12. FCR
  13. Soft Skills
  14. Awareness
  15. Attitude
  16. Enjoy
  17. Member Experience
  18. Respect
  19. STARS
  20. Engage
  21. Exciting
  22. Amazing
  23. Probe
  24. Wow