ExcitingSTARSSoftSkillsEmotionRespectWowProbeMemberExperienceAmazingAttitudePatiencePerfectICanTakeOwnershipAcknowledgeAwarenessCustomer'sShoesFCREnjoyBePositiveAbsolutelyEngageDefinitelyThankYouExcitingSTARSSoftSkillsEmotionRespectWowProbeMemberExperienceAmazingAttitudePatiencePerfectICanTakeOwnershipAcknowledgeAwarenessCustomer'sShoesFCREnjoyBePositiveAbsolutelyEngageDefinitelyThankYou

Medicare Advantage Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exciting
  2. STARS
  3. Soft Skills
  4. Emotion
  5. Respect
  6. Wow
  7. Probe
  8. Member Experience
  9. Amazing
  10. Attitude
  11. Patience
  12. Perfect
  13. I Can
  14. Take Ownership
  15. Acknowledge
  16. Awareness
  17. Customer's Shoes
  18. FCR
  19. Enjoy
  20. Be Positive
  21. Absolutely
  22. Engage
  23. Definitely
  24. Thank You