Troubleshoot a Mx owned tablet Test Order Use Outreach Place Mx on hold Email Follow Up Walk the Mx through the Mx Portal Walk Mx through OMA Use Dispatch Do a menu edit in Mx Portal Close a case Mx asks about printer fee Mx Phone Call Slack an OO Use SOTI Tough Gatekeeper Escalate a menu edit to NP team Mx asks about tablet fee Reject a case Give out the 24/7 support line Reset login credentials Duplicate cases Check "Is active" in Nimda Store page Activations Rep offers to call Mx back Checklist Set temp deactivation Troubleshoot a Mx owned tablet Test Order Use Outreach Place Mx on hold Email Follow Up Walk the Mx through the Mx Portal Walk Mx through OMA Use Dispatch Do a menu edit in Mx Portal Close a case Mx asks about printer fee Mx Phone Call Slack an OO Use SOTI Tough Gatekeeper Escalate a menu edit to NP team Mx asks about tablet fee Reject a case Give out the 24/7 support line Reset login credentials Duplicate cases Check "Is active" in Nimda Store page Activations Rep offers to call Mx back Checklist Set temp deactivation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Troubleshoot a Mx owned tablet
Test Order
Use Outreach
Place Mx on hold
Email Follow Up
Walk the Mx through the Mx Portal
Walk Mx through OMA
Use Dispatch
Do a menu edit in Mx Portal
Close a case
Mx asks about printer fee
Mx Phone Call
Slack
an OO
Use SOTI
Tough Gatekeeper
Escalate a menu edit to NP team
Mx asks about
tablet fee
Reject
a case
Give out the 24/7 support line
Reset login credentials
Duplicate cases
Check "Is active" in Nimda Store page
Activations Rep offers to call Mx back
Checklist
Set temp deactivation