Email Follow Up Duplicate cases Close a case Tough Gatekeeper Activations Rep offers to call Mx back Give out the 24/7 support line Slack an OO Mx asks about printer fee Mx asks about tablet fee Place Mx on hold Reset login credentials Escalate a menu edit to NP team Use SOTI Do a menu edit in Mx Portal Test Order Use Dispatch Checklist Troubleshoot a Mx owned tablet Use Outreach Mx Phone Call Walk Mx through OMA Check "Is active" in Nimda Store page Reject a case Walk the Mx through the Mx Portal Set temp deactivation Email Follow Up Duplicate cases Close a case Tough Gatekeeper Activations Rep offers to call Mx back Give out the 24/7 support line Slack an OO Mx asks about printer fee Mx asks about tablet fee Place Mx on hold Reset login credentials Escalate a menu edit to NP team Use SOTI Do a menu edit in Mx Portal Test Order Use Dispatch Checklist Troubleshoot a Mx owned tablet Use Outreach Mx Phone Call Walk Mx through OMA Check "Is active" in Nimda Store page Reject a case Walk the Mx through the Mx Portal Set temp deactivation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Email Follow Up
Duplicate cases
Close a case
Tough Gatekeeper
Activations Rep offers to call Mx back
Give out the 24/7 support line
Slack
an OO
Mx asks about printer fee
Mx asks about
tablet fee
Place Mx on hold
Reset login credentials
Escalate a menu edit to NP team
Use SOTI
Do a menu edit in Mx Portal
Test Order
Use Dispatch
Checklist
Troubleshoot a Mx owned tablet
Use Outreach
Mx Phone Call
Walk Mx through OMA
Check "Is active" in Nimda Store page
Reject
a case
Walk the Mx through the Mx Portal
Set temp deactivation