Slack an OO Reset login credentials Test Order Walk Mx through OMA Checklist Duplicate cases Mx asks about tablet fee Activations Rep offers to call Mx back Mx Phone Call Reject a case Use SOTI Troubleshoot a Mx owned tablet Set temp deactivation Do a menu edit in Mx Portal Mx asks about printer fee Close a case Walk the Mx through the Mx Portal Check "Is active" in Nimda Store page Give out the 24/7 support line Tough Gatekeeper Email Follow Up Use Dispatch Use Outreach Place Mx on hold Escalate a menu edit to NP team Slack an OO Reset login credentials Test Order Walk Mx through OMA Checklist Duplicate cases Mx asks about tablet fee Activations Rep offers to call Mx back Mx Phone Call Reject a case Use SOTI Troubleshoot a Mx owned tablet Set temp deactivation Do a menu edit in Mx Portal Mx asks about printer fee Close a case Walk the Mx through the Mx Portal Check "Is active" in Nimda Store page Give out the 24/7 support line Tough Gatekeeper Email Follow Up Use Dispatch Use Outreach Place Mx on hold Escalate a menu edit to NP team
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Slack
an OO
Reset login credentials
Test Order
Walk Mx through OMA
Checklist
Duplicate cases
Mx asks about
tablet fee
Activations Rep offers to call Mx back
Mx Phone Call
Reject
a case
Use SOTI
Troubleshoot a Mx owned tablet
Set temp deactivation
Do a menu edit in Mx Portal
Mx asks about printer fee
Close a case
Walk the Mx through the Mx Portal
Check "Is active" in Nimda Store page
Give out the 24/7 support line
Tough Gatekeeper
Email Follow Up
Use Dispatch
Use Outreach
Place Mx on hold
Escalate a menu edit to NP team