Transfer acall toConsumerLoansRead adisclosureto amemberAdd aCodewordto aaccountGet called"sir" or"ma'am"Receive acall fromanotherdepartmentGive anaccountbalanceSendanACHOHave a GEMconversation aboutannualcreditreports.comHave amembertell you"thank you"Email amember adocumentor brochurePreformanaccounttransferGive ateammember afist bumpSpeakwith aMasterSergeantChangea pinnumberAsk toplace amemberon holdPreform fullyinitial ID(DOB, SSN,and CW)Preformupdatestatus onan accountSpeakwith aPettyOfficerTake apayment fora lendingproductTell a member"certainly, mypleasure,perfect"all in the samecallChangea phonenumberAdvise acaller "call isbeingrecorded forQA"Answer aquestionin teamchatWalk amemberthroughself serviceTransfer acall toConsumerLoansRead adisclosureto amemberAdd aCodewordto aaccountGet called"sir" or"ma'am"Receive acall fromanotherdepartmentGive anaccountbalanceSendanACHOHave a GEMconversation aboutannualcreditreports.comHave amembertell you"thank you"Email amember adocumentor brochurePreformanaccounttransferGive ateammember afist bumpSpeakwith aMasterSergeantChangea pinnumberAsk toplace amemberon holdPreform fullyinitial ID(DOB, SSN,and CW)Preformupdatestatus onan accountSpeakwith aPettyOfficerTake apayment fora lendingproductTell a member"certainly, mypleasure,perfect"all in the samecallChangea phonenumberAdvise acaller "call isbeingrecorded forQA"Answer aquestionin teamchatWalk amemberthroughself service

NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer a call to Consumer Loans
  2. Read a disclosure to a member
  3. Add a Codeword to a account
  4. Get called "sir" or "ma'am"
  5. Receive a call from another department
  6. Give an account balance
  7. Send an ACHO
  8. Have a GEM conversation about annualcreditreports.com
  9. Have a member tell you "thank you"
  10. Email a member a document or brochure
  11. Preform an account transfer
  12. Give a team member a fist bump
  13. Speak with a Master Sergeant
  14. Change a pin number
  15. Ask to place a member on hold
  16. Preform fully initial ID (DOB, SSN, and CW)
  17. Preform update status on an account
  18. Speak with a Petty Officer
  19. Take a payment for a lending product
  20. Tell a member "certainly, my pleasure,perfect" all in the same call
  21. Change a phone number
  22. Advise a caller "call is being recorded for QA"
  23. Answer a question in team chat
  24. Walk a member through self service