NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Change a pin number
2. Get called "sir" or "ma'am"
3. Speak with a Petty Officer
4. Email a member a document or brochure
5. Advise a caller "call is being recorded for QA"
6. Speak with a Master Sergeant
7. Have a GEM conversation about annualcreditreports.com
8. Change a phone number
9. Preform fully initial ID (DOB, SSN, and CW)
10. Preform an account transfer
11. Tell a member "certainly, my pleasure,perfect" all in the same call
12. Give a team member a fist bump
13. Read a disclosure to a member
14. Give an account balance
15. Take a payment for a lending product
16. Transfer a call to Consumer Loans
17. Ask to place a member on hold
18. Send an ACHO
19. Walk a member through self service
20. Answer a question in team chat
21. Add a Codeword to a account
22. Have a member tell you "thank you"
23. Preform update status on an account
24. Receive a call from another department