(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer a question in team chat
Read a disclosure to a member
Send an ACHO
Give an account balance
Ask to place a member on hold
Email a member a document or brochure
Change a phone number
Walk a member through self service
Tell a member "certainly, my pleasure,perfect" all in the same call
Speak with a Master Sergeant
Add a Codeword to a account
Preform fully initial ID (DOB, SSN, and CW)
Preform update status on an account
Speak with a Petty Officer
Take a payment for a lending product
Give a team member a fist bump
Advise a caller "call is being recorded for QA"
Change a pin number
Preform an account transfer
Have a member tell you "thank you"
Transfer a call to Consumer Loans
Receive a call from another department
Get called "sir" or "ma'am"
Have a GEM conversation about annualcreditreports.com
