NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Send an ACHO
2. Have a member tell you "thank you"
3. Get called "sir" or "ma'am"
4. Receive a call from another department
5. Add a Codeword to a account
6. Change a phone number
7. Have a GEM conversation about annualcreditreports.com
8. Change a pin number
9. Speak with a Master Sergeant
10. Email a member a document or brochure
11. Transfer a call to Consumer Loans
12. Tell a member "certainly, my pleasure,perfect" all in the same call
13. Preform fully initial ID (DOB, SSN, and CW)
14. Preform an account transfer
15. Give an account balance
16. Advise a caller "call is being recorded for QA"
17. Speak with a Petty Officer
18. Give a team member a fist bump
19. Take a payment for a lending product
20. Walk a member through self service
21. Preform update status on an account
22. Read a disclosure to a member
23. Answer a question in team chat
24. Ask to place a member on hold