NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Ask to place a member on hold
2. Get called "sir" or "ma'am"
3. Preform update status on an account
4. Advise a caller "call is being recorded for QA"
5. Take a payment for a lending product
6. Speak with a Master Sergeant
7. Have a GEM conversation about annualcreditreports.com
8. Change a phone number
9. Send an ACHO
10. Speak with a Petty Officer
11. Give an account balance
12. Tell a member "certainly, my pleasure,perfect" all in the same call
13. Give a team member a fist bump
14. Walk a member through self service
15. Transfer a call to Consumer Loans
16. Read a disclosure to a member
17. Receive a call from another department
18. Preform an account transfer
19. Email a member a document or brochure
20. Change a pin number
21. Preform fully initial ID (DOB, SSN, and CW)
22. Add a Codeword to a account
23. Have a member tell you "thank you"
24. Answer a question in team chat