Receive acall fromanotherdepartmentGive anaccountbalanceGet called"sir" or"ma'am"Email amember adocumentor brochureTransfer acall toConsumerLoansPreformanaccounttransferHave amembertell you"thank you"Read adisclosureto amemberAsk toplace amemberon holdSendanACHOSpeakwith aMasterSergeantChangea phonenumberChangea pinnumberWalk amemberthroughself serviceAdd aCodewordto aaccountTell a member"certainly, mypleasure,perfect"all in the samecallHave a GEMconversation aboutannualcreditreports.comPreformupdatestatus onan accountSpeakwith aPettyOfficerAdvise acaller "call isbeingrecorded forQA"Take apayment fora lendingproductAnswer aquestionin teamchatPreform fullyinitial ID(DOB, SSN,and CW)Give ateammember afist bumpReceive acall fromanotherdepartmentGive anaccountbalanceGet called"sir" or"ma'am"Email amember adocumentor brochureTransfer acall toConsumerLoansPreformanaccounttransferHave amembertell you"thank you"Read adisclosureto amemberAsk toplace amemberon holdSendanACHOSpeakwith aMasterSergeantChangea phonenumberChangea pinnumberWalk amemberthroughself serviceAdd aCodewordto aaccountTell a member"certainly, mypleasure,perfect"all in the samecallHave a GEMconversation aboutannualcreditreports.comPreformupdatestatus onan accountSpeakwith aPettyOfficerAdvise acaller "call isbeingrecorded forQA"Take apayment fora lendingproductAnswer aquestionin teamchatPreform fullyinitial ID(DOB, SSN,and CW)Give ateammember afist bump

NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a call from another department
  2. Give an account balance
  3. Get called "sir" or "ma'am"
  4. Email a member a document or brochure
  5. Transfer a call to Consumer Loans
  6. Preform an account transfer
  7. Have a member tell you "thank you"
  8. Read a disclosure to a member
  9. Ask to place a member on hold
  10. Send an ACHO
  11. Speak with a Master Sergeant
  12. Change a phone number
  13. Change a pin number
  14. Walk a member through self service
  15. Add a Codeword to a account
  16. Tell a member "certainly, my pleasure,perfect" all in the same call
  17. Have a GEM conversation about annualcreditreports.com
  18. Preform update status on an account
  19. Speak with a Petty Officer
  20. Advise a caller "call is being recorded for QA"
  21. Take a payment for a lending product
  22. Answer a question in team chat
  23. Preform fully initial ID (DOB, SSN, and CW)
  24. Give a team member a fist bump