NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Change a phone number
2. Preform fully initial ID (DOB, SSN, and CW)
3. Transfer a call to Consumer Loans
4. Have a GEM conversation about annualcreditreports.com
5. Send an ACHO
6. Add a Codeword to a account
7. Email a member a document or brochure
8. Change a pin number
9. Tell a member "certainly, my pleasure,perfect" all in the same call
10. Speak with a Master Sergeant
11. Give an account balance
12. Answer a question in team chat
13. Receive a call from another department
14. Have a member tell you "thank you"
15. Ask to place a member on hold
16. Preform update status on an account
17. Take a payment for a lending product
18. Walk a member through self service
19. Give a team member a fist bump
20. Read a disclosure to a member
21. Advise a caller "call is being recorded for QA"
22. Speak with a Petty Officer
23. Get called "sir" or "ma'am"
24. Preform an account transfer