NFCU Bingo (Account Service Edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Speak with a Master Sergeant
2. Advise a caller "call is being recorded for QA"
3. Speak with a Petty Officer
4. Send an ACHO
5. Preform fully initial ID (DOB, SSN, and CW)
6. Get called "sir" or "ma'am"
7. Have a GEM conversation about annualcreditreports.com
8. Add a Codeword to a account
9. Give an account balance
10. Take a payment for a lending product
11. Tell a member "certainly, my pleasure,perfect" all in the same call
12. Give a team member a fist bump
13. Have a member tell you "thank you"
14. Receive a call from another department
15. Ask to place a member on hold
16. Preform an account transfer
17. Change a pin number
18. Answer a question in team chat
19. Read a disclosure to a member
20. Email a member a document or brochure
21. Preform update status on an account
22. Transfer a call to Consumer Loans
23. Change a phone number
24. Walk a member through self service