(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Have a GEM conversation about annualcreditreports.com
Add a Codeword to a account
Preform fully initial ID (DOB, SSN, and CW)
Have a member tell you "thank you"
Speak with a Petty Officer
Walk a member through self service
Preform update status on an account
Ask to place a member on hold
Preform an account transfer
Get called "sir" or "ma'am"
Change a pin number
Give a team member a fist bump
Answer a question in team chat
Send an ACHO
Transfer a call to Consumer Loans
Give an account balance
Speak with a Master Sergeant
Change a phone number
Advise a caller "call is being recorded for QA"
Take a payment for a lending product
Tell a member "certainly, my pleasure,perfect" all in the same call
