Go above& beyondIntroduceyourselfby nameLook up &acknowledge★Take aguest tothe itemRemembera guest'snameSuggestadditionalitemsMakerecommendationsSay "GoodAfternoon!"ExceedexpectationsSay "Irecommendthe __because __"Say "Whatcan I helpyou withtoday?"Determineguest'sneedsOffersamplesOfferguests thead &newsletterGreetcustomersaroundyouSay"Wouldyou likesome..."Say"Thanks forshoppingwith ss"Use the10-4ruleSay "Let meknow if youliked ___ thenext time youare in"Say "Ienjoyedtalkingwith you"Say "Thankyou, comeagainsoon"MakeeyecontactThanktheguestSmile!Share afavoriterecipeWhat canI help youwithtoday?Say "CanI wrap thatfor you?"Say"Goodmorning!"Say "Whatelse can Ihelp youwith?Appreciatethe Guest'sChoice toShop HereAsk open-endedquestionsSay "Hello,how areyoutoday?"Go above& beyondIntroduceyourselfby nameLook up &acknowledge★Take aguest tothe itemRemembera guest'snameSuggestadditionalitemsMakerecommendationsSay "GoodAfternoon!"ExceedexpectationsSay "Irecommendthe __because __"Say "Whatcan I helpyou withtoday?"Determineguest'sneedsOffersamplesOfferguests thead &newsletterGreetcustomersaroundyouSay"Wouldyou likesome..."Say"Thanks forshoppingwith ss"Use the10-4ruleSay "Let meknow if youliked ___ thenext time youare in"Say "Ienjoyedtalkingwith you"Say "Thankyou, comeagainsoon"MakeeyecontactThanktheguestSmile!Share afavoriterecipeWhat canI help youwithtoday?Say "CanI wrap thatfor you?"Say"Goodmorning!"Say "Whatelse can Ihelp youwith?Appreciatethe Guest'sChoice toShop HereAsk open-endedquestionsSay "Hello,how areyoutoday?"

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
W
4
W
5
G
6
G
7
A
8
A
9
W
10
G
11
A
12
W
13
A
14
A
15
G
16
W
17
A
18
T
19
W
20
T
21
T
22
T
23
W
24
T
25
W
26
G
27
A
28
G
29
W
30
G
31
T
32
A
33
W
  1. G-Go above & beyond
  2. G-Introduce yourself by name
  3. W-Look up & acknowledge
  4. W-★
  5. G-Take a guest to the item
  6. G-Remember a guest's name
  7. A-Suggest additional items
  8. A-Make recommendations
  9. W-Say "Good Afternoon!"
  10. G-Exceed expectations
  11. A-Say "I recommend the __ because __"
  12. W-Say "What can I help you with today?"
  13. A-Determine guest's needs
  14. A-Offer samples
  15. G-Offer guests the ad & newsletter
  16. W-Greet customers around you
  17. A-Say "Would you like some..."
  18. T-Say "Thanks for shopping with ss"
  19. W-Use the 10-4 rule
  20. T-Say "Let me know if you liked ___ the next time you are in"
  21. T-Say "I enjoyed talking with you"
  22. T-Say "Thank you, come again soon"
  23. W-Make eye contact
  24. T-Thank the guest
  25. W-Smile!
  26. G-Share a favorite recipe
  27. A-What can I help you with today?
  28. G-Say "Can I wrap that for you?"
  29. W-Say "Good morning!"
  30. G-Say "What else can I help you with?
  31. T-Appreciate the Guest's Choice to Shop Here
  32. A-Ask open-ended questions
  33. W-Say "Hello, how are you today?"