Determineguest'sneedsLook up &acknowledgeSay "Irecommendthe __because __"Remembera guest'snameSay "GoodAfternoon!"ExceedexpectationsTake aguest tothe itemSay "Whatelse can Ihelp youwith?Offerguests thead &newsletterSay "CanI wrap thatfor you?"Appreciatethe Guest'sChoice toShop HereAsk open-endedquestionsMakerecommendationsThanktheguestSay"Wouldyou likesome..."Smile!MakeeyecontactSay"Goodmorning!"Introduceyourselfby nameSay "Thankyou, comeagainsoon"★GreetcustomersaroundyouSay "Hello,how areyoutoday?"Say "Whatcan I helpyou withtoday?"OffersamplesSay "Let meknow if youliked ___ thenext time youare in"Use the10-4ruleSay"Thanks forshoppingwith ss"Go above& beyondShare afavoriterecipeSay "Ienjoyedtalkingwith you"SuggestadditionalitemsWhat canI help youwithtoday?Determineguest'sneedsLook up &acknowledgeSay "Irecommendthe __because __"Remembera guest'snameSay "GoodAfternoon!"ExceedexpectationsTake aguest tothe itemSay "Whatelse can Ihelp youwith?Offerguests thead &newsletterSay "CanI wrap thatfor you?"Appreciatethe Guest'sChoice toShop HereAsk open-endedquestionsMakerecommendationsThanktheguestSay"Wouldyou likesome..."Smile!MakeeyecontactSay"Goodmorning!"Introduceyourselfby nameSay "Thankyou, comeagainsoon"★GreetcustomersaroundyouSay "Hello,how areyoutoday?"Say "Whatcan I helpyou withtoday?"OffersamplesSay "Let meknow if youliked ___ thenext time youare in"Use the10-4ruleSay"Thanks forshoppingwith ss"Go above& beyondShare afavoriterecipeSay "Ienjoyedtalkingwith you"SuggestadditionalitemsWhat canI help youwithtoday?

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
W
3
A
4
G
5
W
6
G
7
G
8
G
9
G
10
G
11
T
12
A
13
A
14
T
15
A
16
W
17
W
18
W
19
G
20
T
21
W
22
W
23
W
24
W
25
A
26
T
27
W
28
T
29
G
30
G
31
T
32
A
33
A
  1. A-Determine guest's needs
  2. W-Look up & acknowledge
  3. A-Say "I recommend the __ because __"
  4. G-Remember a guest's name
  5. W-Say "Good Afternoon!"
  6. G-Exceed expectations
  7. G-Take a guest to the item
  8. G-Say "What else can I help you with?
  9. G-Offer guests the ad & newsletter
  10. G-Say "Can I wrap that for you?"
  11. T-Appreciate the Guest's Choice to Shop Here
  12. A-Ask open-ended questions
  13. A-Make recommendations
  14. T-Thank the guest
  15. A-Say "Would you like some..."
  16. W-Smile!
  17. W-Make eye contact
  18. W-Say "Good morning!"
  19. G-Introduce yourself by name
  20. T-Say "Thank you, come again soon"
  21. W-★
  22. W-Greet customers around you
  23. W-Say "Hello, how are you today?"
  24. W-Say "What can I help you with today?"
  25. A-Offer samples
  26. T-Say "Let me know if you liked ___ the next time you are in"
  27. W-Use the 10-4 rule
  28. T-Say "Thanks for shopping with ss"
  29. G-Go above & beyond
  30. G-Share a favorite recipe
  31. T-Say "I enjoyed talking with you"
  32. A-Suggest additional items
  33. A-What can I help you with today?