(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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W-Say "What can I help you with today?"
A-Determine guest's needs
G-Say "What else can I help you with?
W-Look up & acknowledge
W-Greet customers
around you
G-Remember a guest's name
T-Thank the guest
T-Say "Thank
you, come again soon"
G-Share a favorite recipe
A-Say "I recommend the __ because __"
W-Say "Hello, how are you today?"
G-Go above
& beyond
T-Appreciate the Guest's Choice to Shop Here
W-Use the
10-4 rule
A-Make recommendations
W-Make eye contact
W-Say "Good Afternoon!"
A-Say "Would you like some..."
G-Say "Can I wrap that for you?"
W-Say "Good
morning!"
A-Suggest additional items
G-Introduce yourself by name
T-Say "Thanks for shopping with ss"
G-Take a guest to the item
G-Offer guests the ad & newsletter
T-Say "Let me know if you liked ___ the next time you are in"