OffersamplesRemembera guest'sname★Introduceyourselfby nameDetermineguest'sneedsOfferguests thead &newsletterSay "Whatelse can Ihelp youwith?Take aguest tothe itemSay "Hello,how areyoutoday?"Say "Let meknow if youliked ___ thenext time youare in"Say"Thanks forshoppingwith ss"ThanktheguestWhat canI help youwithtoday?SuggestadditionalitemsSay "GoodAfternoon!"Look up &acknowledgeSay "Whatcan I helpyou withtoday?"Say"Goodmorning!"Say "Irecommendthe __because __"Smile!MakerecommendationsGreetcustomersaroundyouSay"Wouldyou likesome..."Go above& beyondSay "CanI wrap thatfor you?"Say "Thankyou, comeagainsoon"Say "Ienjoyedtalkingwith you"Share afavoriterecipeMakeeyecontactExceedexpectationsUse the10-4ruleAsk open-endedquestionsAppreciatethe Guest'sChoice toShop HereOffersamplesRemembera guest'sname★Introduceyourselfby nameDetermineguest'sneedsOfferguests thead &newsletterSay "Whatelse can Ihelp youwith?Take aguest tothe itemSay "Hello,how areyoutoday?"Say "Let meknow if youliked ___ thenext time youare in"Say"Thanks forshoppingwith ss"ThanktheguestWhat canI help youwithtoday?SuggestadditionalitemsSay "GoodAfternoon!"Look up &acknowledgeSay "Whatcan I helpyou withtoday?"Say"Goodmorning!"Say "Irecommendthe __because __"Smile!MakerecommendationsGreetcustomersaroundyouSay"Wouldyou likesome..."Go above& beyondSay "CanI wrap thatfor you?"Say "Thankyou, comeagainsoon"Say "Ienjoyedtalkingwith you"Share afavoriterecipeMakeeyecontactExceedexpectationsUse the10-4ruleAsk open-endedquestionsAppreciatethe Guest'sChoice toShop Here

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
G
3
W
4
G
5
A
6
G
7
G
8
G
9
W
10
T
11
T
12
T
13
A
14
A
15
W
16
W
17
W
18
W
19
A
20
W
21
A
22
W
23
A
24
G
25
G
26
T
27
T
28
G
29
W
30
G
31
W
32
A
33
T
  1. A-Offer samples
  2. G-Remember a guest's name
  3. W-★
  4. G-Introduce yourself by name
  5. A-Determine guest's needs
  6. G-Offer guests the ad & newsletter
  7. G-Say "What else can I help you with?
  8. G-Take a guest to the item
  9. W-Say "Hello, how are you today?"
  10. T-Say "Let me know if you liked ___ the next time you are in"
  11. T-Say "Thanks for shopping with ss"
  12. T-Thank the guest
  13. A-What can I help you with today?
  14. A-Suggest additional items
  15. W-Say "Good Afternoon!"
  16. W-Look up & acknowledge
  17. W-Say "What can I help you with today?"
  18. W-Say "Good morning!"
  19. A-Say "I recommend the __ because __"
  20. W-Smile!
  21. A-Make recommendations
  22. W-Greet customers around you
  23. A-Say "Would you like some..."
  24. G-Go above & beyond
  25. G-Say "Can I wrap that for you?"
  26. T-Say "Thank you, come again soon"
  27. T-Say "I enjoyed talking with you"
  28. G-Share a favorite recipe
  29. W-Make eye contact
  30. G-Exceed expectations
  31. W-Use the 10-4 rule
  32. A-Ask open-ended questions
  33. T-Appreciate the Guest's Choice to Shop Here