Say "What can I help you with today?" What can I help you with today? Look up & acknowledge Say "Let me know if you liked ___ the next time you are in" Say "Thank you, come again soon" Go above & beyond Say "Can I wrap that for you?" Offer samples Introduce yourself by name Exceed expectations Smile! Say "I enjoyed talking with you" Make recommendations Greet customers around you Say "Good Afternoon!" Determine guest's needs Ask open- ended questions Say "I recommend the __ because __" Thank the guest Use the 10-4 rule ★ Say "Thanks for shopping with ss" Remember a guest's name Say "What else can I help you with? Share a favorite recipe Say "Good morning!" Say "Hello, how are you today?" Offer guests the ad & newsletter Say "Would you like some..." Take a guest to the item Make eye contact Suggest additional items Appreciate the Guest's Choice to Shop Here Say "What can I help you with today?" What can I help you with today? Look up & acknowledge Say "Let me know if you liked ___ the next time you are in" Say "Thank you, come again soon" Go above & beyond Say "Can I wrap that for you?" Offer samples Introduce yourself by name Exceed expectations Smile! Say "I enjoyed talking with you" Make recommendations Greet customers around you Say "Good Afternoon!" Determine guest's needs Ask open- ended questions Say "I recommend the __ because __" Thank the guest Use the 10-4 rule ★ Say "Thanks for shopping with ss" Remember a guest's name Say "What else can I help you with? Share a favorite recipe Say "Good morning!" Say "Hello, how are you today?" Offer guests the ad & newsletter Say "Would you like some..." Take a guest to the item Make eye contact Suggest additional items Appreciate the Guest's Choice to Shop Here
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
W-Say "What can I help you with today?"
A-What can I help you with today?
W-Look up & acknowledge
T-Say "Let me know if you liked ___ the next time you are in"
T-Say "Thank
you, come again soon"
G-Go above
& beyond
G-Say "Can I wrap that for you?"
A-Offer samples
G-Introduce yourself by name
G-Exceed expectations
W-Smile!
T-Say "I enjoyed talking with you"
A-Make recommendations
W-Greet customers
around you
W-Say "Good Afternoon!"
A-Determine guest's needs
A-Ask open-ended questions
A-Say "I recommend the __ because __"
T-Thank the guest
W-Use the
10-4 rule
W-★
T-Say "Thanks for shopping with ss"
G-Remember a guest's name
G-Say "What else can I help you with?
G-Share a favorite recipe
W-Say "Good
morning!"
W-Say "Hello, how are you today?"
G-Offer guests the ad & newsletter
A-Say "Would you like some..."
G-Take a guest to the item
W-Make eye contact
A-Suggest additional items
T-Appreciate the Guest's Choice to Shop Here