Say "Whatcan I helpyou withtoday?"Determineguest'sneedsSay "Whatelse can Ihelp youwith?Look up &acknowledgeGreetcustomersaroundyouRemembera guest'snameThanktheguestSay "Thankyou, comeagainsoon"Share afavoriterecipeSay "Irecommendthe __because __"Say "Hello,how areyoutoday?"Go above& beyondAppreciatethe Guest'sChoice toShop HereUse the10-4ruleMakerecommendationsMakeeyecontactSay "GoodAfternoon!"Say"Wouldyou likesome..."Say "CanI wrap thatfor you?"Say"Goodmorning!"SuggestadditionalitemsIntroduceyourselfby nameSay"Thanks forshoppingwith ss"Take aguest tothe itemOfferguests thead &newsletterSay "Let meknow if youliked ___ thenext time youare in"OffersamplesExceedexpectationsSmile!Say "Ienjoyedtalkingwith you"What canI help youwithtoday?Ask open-endedquestionsSay "Whatcan I helpyou withtoday?"Determineguest'sneedsSay "Whatelse can Ihelp youwith?Look up &acknowledgeGreetcustomersaroundyouRemembera guest'snameThanktheguestSay "Thankyou, comeagainsoon"Share afavoriterecipeSay "Irecommendthe __because __"Say "Hello,how areyoutoday?"Go above& beyondAppreciatethe Guest'sChoice toShop HereUse the10-4ruleMakerecommendationsMakeeyecontactSay "GoodAfternoon!"Say"Wouldyou likesome..."Say "CanI wrap thatfor you?"Say"Goodmorning!"SuggestadditionalitemsIntroduceyourselfby nameSay"Thanks forshoppingwith ss"Take aguest tothe itemOfferguests thead &newsletterSay "Let meknow if youliked ___ thenext time youare in"OffersamplesExceedexpectationsSmile!Say "Ienjoyedtalkingwith you"What canI help youwithtoday?Ask open-endedquestions

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
W
2
A
3
G
4
W
5
W
6
G
7
T
8
T
9
G
10
A
11
W
12
G
13
T
14
W
15
A
16
W
17
W
18
A
19
G
20
W
21
A
22
G
23
T
24
G
25
G
26
T
27
W
28
A
29
G
30
W
31
T
32
A
33
A
  1. W-Say "What can I help you with today?"
  2. A-Determine guest's needs
  3. G-Say "What else can I help you with?
  4. W-Look up & acknowledge
  5. W-Greet customers around you
  6. G-Remember a guest's name
  7. T-Thank the guest
  8. T-Say "Thank you, come again soon"
  9. G-Share a favorite recipe
  10. A-Say "I recommend the __ because __"
  11. W-Say "Hello, how are you today?"
  12. G-Go above & beyond
  13. T-Appreciate the Guest's Choice to Shop Here
  14. W-Use the 10-4 rule
  15. A-Make recommendations
  16. W-Make eye contact
  17. W-Say "Good Afternoon!"
  18. A-Say "Would you like some..."
  19. G-Say "Can I wrap that for you?"
  20. W-Say "Good morning!"
  21. A-Suggest additional items
  22. G-Introduce yourself by name
  23. T-Say "Thanks for shopping with ss"
  24. G-Take a guest to the item
  25. G-Offer guests the ad & newsletter
  26. T-Say "Let me know if you liked ___ the next time you are in"
  27. W-★
  28. A-Offer samples
  29. G-Exceed expectations
  30. W-Smile!
  31. T-Say "I enjoyed talking with you"
  32. A-What can I help you with today?
  33. A-Ask open-ended questions