Determineguest'sneedsSmile!★Say "Hello,how areyoutoday?"Say "Irecommendthe __because __"Say "GoodAfternoon!"Say "Let meknow if youliked ___ thenext time youare in"Take aguest tothe itemIntroduceyourselfby nameUse the10-4ruleOffersamplesSay "Whatcan I helpyou withtoday?"MakeeyecontactSay "CanI wrap thatfor you?"Remembera guest'snameSay "Whatelse can Ihelp youwith?ExceedexpectationsSay "Ienjoyedtalkingwith you"SuggestadditionalitemsThanktheguestSay"Wouldyou likesome..."Say"Thanks forshoppingwith ss"Say"Goodmorning!"Say "Thankyou, comeagainsoon"What canI help youwithtoday?Appreciatethe Guest'sChoice toShop HereLook up &acknowledgeShare afavoriterecipeMakerecommendationsGo above& beyondAsk open-endedquestionsGreetcustomersaroundyouOfferguests thead &newsletterDetermineguest'sneedsSmile!★Say "Hello,how areyoutoday?"Say "Irecommendthe __because __"Say "GoodAfternoon!"Say "Let meknow if youliked ___ thenext time youare in"Take aguest tothe itemIntroduceyourselfby nameUse the10-4ruleOffersamplesSay "Whatcan I helpyou withtoday?"MakeeyecontactSay "CanI wrap thatfor you?"Remembera guest'snameSay "Whatelse can Ihelp youwith?ExceedexpectationsSay "Ienjoyedtalkingwith you"SuggestadditionalitemsThanktheguestSay"Wouldyou likesome..."Say"Thanks forshoppingwith ss"Say"Goodmorning!"Say "Thankyou, comeagainsoon"What canI help youwithtoday?Appreciatethe Guest'sChoice toShop HereLook up &acknowledgeShare afavoriterecipeMakerecommendationsGo above& beyondAsk open-endedquestionsGreetcustomersaroundyouOfferguests thead &newsletter

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
W
3
W
4
W
5
A
6
W
7
T
8
G
9
G
10
W
11
A
12
W
13
W
14
G
15
G
16
G
17
G
18
T
19
A
20
T
21
A
22
T
23
W
24
T
25
A
26
T
27
W
28
G
29
A
30
G
31
A
32
W
33
G
  1. A-Determine guest's needs
  2. W-Smile!
  3. W-★
  4. W-Say "Hello, how are you today?"
  5. A-Say "I recommend the __ because __"
  6. W-Say "Good Afternoon!"
  7. T-Say "Let me know if you liked ___ the next time you are in"
  8. G-Take a guest to the item
  9. G-Introduce yourself by name
  10. W-Use the 10-4 rule
  11. A-Offer samples
  12. W-Say "What can I help you with today?"
  13. W-Make eye contact
  14. G-Say "Can I wrap that for you?"
  15. G-Remember a guest's name
  16. G-Say "What else can I help you with?
  17. G-Exceed expectations
  18. T-Say "I enjoyed talking with you"
  19. A-Suggest additional items
  20. T-Thank the guest
  21. A-Say "Would you like some..."
  22. T-Say "Thanks for shopping with ss"
  23. W-Say "Good morning!"
  24. T-Say "Thank you, come again soon"
  25. A-What can I help you with today?
  26. T-Appreciate the Guest's Choice to Shop Here
  27. W-Look up & acknowledge
  28. G-Share a favorite recipe
  29. A-Make recommendations
  30. G-Go above & beyond
  31. A-Ask open-ended questions
  32. W-Greet customers around you
  33. G-Offer guests the ad & newsletter