Say "Irecommendthe __because __"Say "GoodAfternoon!"Use the10-4ruleOffersamplesDetermineguest'sneedsSay "Hello,how areyoutoday?"Smile!GreetcustomersaroundyouExceedexpectations★Say "Ienjoyedtalkingwith you"SuggestadditionalitemsSay "Whatcan I helpyou withtoday?"Appreciatethe Guest'sChoice toShop HereThanktheguestMakeeyecontactRemembera guest'snameAsk open-endedquestionsSay "CanI wrap thatfor you?"Offerguests thead &newsletterSay"Goodmorning!"Share afavoriterecipeLook up &acknowledgeSay "Let meknow if youliked ___ thenext time youare in"MakerecommendationsTake aguest tothe itemSay"Thanks forshoppingwith ss"Say"Wouldyou likesome..."Go above& beyondWhat canI help youwithtoday?Say "Whatelse can Ihelp youwith?Say "Thankyou, comeagainsoon"Introduceyourselfby nameSay "Irecommendthe __because __"Say "GoodAfternoon!"Use the10-4ruleOffersamplesDetermineguest'sneedsSay "Hello,how areyoutoday?"Smile!GreetcustomersaroundyouExceedexpectations★Say "Ienjoyedtalkingwith you"SuggestadditionalitemsSay "Whatcan I helpyou withtoday?"Appreciatethe Guest'sChoice toShop HereThanktheguestMakeeyecontactRemembera guest'snameAsk open-endedquestionsSay "CanI wrap thatfor you?"Offerguests thead &newsletterSay"Goodmorning!"Share afavoriterecipeLook up &acknowledgeSay "Let meknow if youliked ___ thenext time youare in"MakerecommendationsTake aguest tothe itemSay"Thanks forshoppingwith ss"Say"Wouldyou likesome..."Go above& beyondWhat canI help youwithtoday?Say "Whatelse can Ihelp youwith?Say "Thankyou, comeagainsoon"Introduceyourselfby name

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
W
3
W
4
A
5
A
6
W
7
W
8
W
9
G
10
W
11
T
12
A
13
W
14
T
15
T
16
W
17
G
18
A
19
G
20
G
21
W
22
G
23
W
24
T
25
A
26
G
27
T
28
A
29
G
30
A
31
G
32
T
33
G
  1. A-Say "I recommend the __ because __"
  2. W-Say "Good Afternoon!"
  3. W-Use the 10-4 rule
  4. A-Offer samples
  5. A-Determine guest's needs
  6. W-Say "Hello, how are you today?"
  7. W-Smile!
  8. W-Greet customers around you
  9. G-Exceed expectations
  10. W-★
  11. T-Say "I enjoyed talking with you"
  12. A-Suggest additional items
  13. W-Say "What can I help you with today?"
  14. T-Appreciate the Guest's Choice to Shop Here
  15. T-Thank the guest
  16. W-Make eye contact
  17. G-Remember a guest's name
  18. A-Ask open-ended questions
  19. G-Say "Can I wrap that for you?"
  20. G-Offer guests the ad & newsletter
  21. W-Say "Good morning!"
  22. G-Share a favorite recipe
  23. W-Look up & acknowledge
  24. T-Say "Let me know if you liked ___ the next time you are in"
  25. A-Make recommendations
  26. G-Take a guest to the item
  27. T-Say "Thanks for shopping with ss"
  28. A-Say "Would you like some..."
  29. G-Go above & beyond
  30. A-What can I help you with today?
  31. G-Say "What else can I help you with?
  32. T-Say "Thank you, come again soon"
  33. G-Introduce yourself by name