Determinetheguest'sneedsSay"Thanks forshoppingwith us"Introduceyourselfby nameSay "Hello,how areyoutoday?"Take aguest tothe itemRemembera guest'snameLook up &acknowledgeAsk open-endedquestionsAppreciatethe Guest'sChoice toShop HereSay "CanI wrap thatfor you?"Smile!SuggestadditionalitemsSay"Wouldyou likesome..."Say "Whatcan I helpyou withtoday?"Say"Goodmorning!"ThanktheguestOfferguests thead &newsletterExceedExpectationsUsethe 10-4 ruleOffersamplesSay "Ienjoyedtalkingwith you"Say "Let meknow if youliked ___ thenext time youare in"Share afavoriterecipeMakerecommendationsGoabove &beyondMakeeyecontactSay "Thankyou, comeagainsoon"Say "GoodAfternoon!"GreetcustomersaroundyouSay "Irecommendthe __because __"Determinetheguest'sneedsSay"Thanks forshoppingwith us"Introduceyourselfby nameSay "Hello,how areyoutoday?"Take aguest tothe itemRemembera guest'snameLook up &acknowledgeAsk open-endedquestionsAppreciatethe Guest'sChoice toShop HereSay "CanI wrap thatfor you?"Smile!SuggestadditionalitemsSay"Wouldyou likesome..."Say "Whatcan I helpyou withtoday?"Say"Goodmorning!"ThanktheguestOfferguests thead &newsletterExceedExpectationsUsethe 10-4 ruleOffersamplesSay "Ienjoyedtalkingwith you"Say "Let meknow if youliked ___ thenext time youare in"Share afavoriterecipeMakerecommendationsGoabove &beyondMakeeyecontactSay "Thankyou, comeagainsoon"Say "GoodAfternoon!"GreetcustomersaroundyouSay "Irecommendthe __because __"

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
T
3
G
4
W
5
G
6
G
7
W
8
A
9
T
10
G
11
W
12
A
13
A
14
A
15
W
16
T
17
G
18
G
19
W
20
A
21
T
22
T
23
G
24
A
25
G
26
W
27
T
28
W
29
W
30
A
  1. A-Determine the guest's needs
  2. T-Say "Thanks for shopping with us"
  3. G-Introduce yourself by name
  4. W-Say "Hello, how are you today?"
  5. G-Take a guest to the item
  6. G-Remember a guest's name
  7. W-Look up & acknowledge
  8. A-Ask open-ended questions
  9. T-Appreciate the Guest's Choice to Shop Here
  10. G-Say "Can I wrap that for you?"
  11. W-Smile!
  12. A-Suggest additional items
  13. A-Say "Would you like some..."
  14. A-Say "What can I help you with today?"
  15. W-Say "Good morning!"
  16. T-Thank the guest
  17. G-Offer guests the ad & newsletter
  18. G-Exceed Expectations
  19. W-Use the 10-4 rule
  20. A-Offer samples
  21. T-Say "I enjoyed talking with you"
  22. T-Say "Let me know if you liked ___ the next time you are in"
  23. G-Share a favorite recipe
  24. A-Make recommendations
  25. G-Go above & beyond
  26. W-Make eye contact
  27. T-Say "Thank you, come again soon"
  28. W-Say "Good Afternoon!"
  29. W-Greet customers around you
  30. A-Say "I recommend the __ because __"