Goabove &beyondSmile!Look up &acknowledgeSay"Goodmorning!"MakerecommendationsAppreciatethe Guest'sChoice toShop HereRemembera guest'snameSay"Thanks forshoppingwith us"MakeeyecontactSay"Wouldyou likesome..."Say "GoodAfternoon!"Say "CanI wrap thatfor you?"SuggestadditionalitemsSay "Let meknow if youliked ___ thenext time youare in"Usethe 10-4 ruleSay "Irecommendthe __because __"Say "Ienjoyedtalkingwith you"Ask open-endedquestionsSay "Whatcan I helpyou withtoday?"Take aguest tothe itemDeterminetheguest'sneedsShare afavoriterecipeIntroduceyourselfby nameThanktheguestGreetcustomersaroundyouOfferguests thead &newsletterSay "Hello,how areyoutoday?"ExceedExpectationsOffersamplesSay "Thankyou, comeagainsoon"Goabove &beyondSmile!Look up &acknowledgeSay"Goodmorning!"MakerecommendationsAppreciatethe Guest'sChoice toShop HereRemembera guest'snameSay"Thanks forshoppingwith us"MakeeyecontactSay"Wouldyou likesome..."Say "GoodAfternoon!"Say "CanI wrap thatfor you?"SuggestadditionalitemsSay "Let meknow if youliked ___ thenext time youare in"Usethe 10-4 ruleSay "Irecommendthe __because __"Say "Ienjoyedtalkingwith you"Ask open-endedquestionsSay "Whatcan I helpyou withtoday?"Take aguest tothe itemDeterminetheguest'sneedsShare afavoriterecipeIntroduceyourselfby nameThanktheguestGreetcustomersaroundyouOfferguests thead &newsletterSay "Hello,how areyoutoday?"ExceedExpectationsOffersamplesSay "Thankyou, comeagainsoon"

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
W
3
W
4
W
5
A
6
T
7
G
8
T
9
W
10
A
11
W
12
G
13
A
14
T
15
W
16
A
17
T
18
A
19
A
20
G
21
A
22
G
23
G
24
T
25
W
26
G
27
W
28
G
29
A
30
T
  1. G-Go above & beyond
  2. W-Smile!
  3. W-Look up & acknowledge
  4. W-Say "Good morning!"
  5. A-Make recommendations
  6. T-Appreciate the Guest's Choice to Shop Here
  7. G-Remember a guest's name
  8. T-Say "Thanks for shopping with us"
  9. W-Make eye contact
  10. A-Say "Would you like some..."
  11. W-Say "Good Afternoon!"
  12. G-Say "Can I wrap that for you?"
  13. A-Suggest additional items
  14. T-Say "Let me know if you liked ___ the next time you are in"
  15. W-Use the 10-4 rule
  16. A-Say "I recommend the __ because __"
  17. T-Say "I enjoyed talking with you"
  18. A-Ask open-ended questions
  19. A-Say "What can I help you with today?"
  20. G-Take a guest to the item
  21. A-Determine the guest's needs
  22. G-Share a favorite recipe
  23. G-Introduce yourself by name
  24. T-Thank the guest
  25. W-Greet customers around you
  26. G-Offer guests the ad & newsletter
  27. W-Say "Hello, how are you today?"
  28. G-Exceed Expectations
  29. A-Offer samples
  30. T-Say "Thank you, come again soon"