Determinetheguest'sneedsSay "Irecommendthe __because __"Say "GoodAfternoon!"Goabove &beyondAppreciatethe Guest'sChoice toShop HereOffersamplesAsk open-endedquestionsRemembera guest'snameUsethe 10-4 ruleGreetcustomersaroundyouSay "Whatcan I helpyou withtoday?"Say"Wouldyou likesome..."MakerecommendationsOfferguests thead &newsletterThanktheguestSay "Hello,how areyoutoday?"Say "CanI wrap thatfor you?"SuggestadditionalitemsMakeeyecontactSay "Let meknow if youliked ___ thenext time youare in"ExceedExpectationsIntroduceyourselfby nameShare afavoriterecipeSay"Thanks forshoppingwith us"Smile!Look up &acknowledgeSay"Goodmorning!"Say "Thankyou, comeagainsoon"Say "Ienjoyedtalkingwith you"Take aguest tothe itemDeterminetheguest'sneedsSay "Irecommendthe __because __"Say "GoodAfternoon!"Goabove &beyondAppreciatethe Guest'sChoice toShop HereOffersamplesAsk open-endedquestionsRemembera guest'snameUsethe 10-4 ruleGreetcustomersaroundyouSay "Whatcan I helpyou withtoday?"Say"Wouldyou likesome..."MakerecommendationsOfferguests thead &newsletterThanktheguestSay "Hello,how areyoutoday?"Say "CanI wrap thatfor you?"SuggestadditionalitemsMakeeyecontactSay "Let meknow if youliked ___ thenext time youare in"ExceedExpectationsIntroduceyourselfby nameShare afavoriterecipeSay"Thanks forshoppingwith us"Smile!Look up &acknowledgeSay"Goodmorning!"Say "Thankyou, comeagainsoon"Say "Ienjoyedtalkingwith you"Take aguest tothe item

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
A
2
A
3
W
4
G
5
T
6
A
7
A
8
G
9
W
10
W
11
A
12
A
13
A
14
G
15
T
16
W
17
G
18
A
19
W
20
T
21
G
22
G
23
G
24
T
25
W
26
W
27
W
28
T
29
T
30
G
  1. A-Determine the guest's needs
  2. A-Say "I recommend the __ because __"
  3. W-Say "Good Afternoon!"
  4. G-Go above & beyond
  5. T-Appreciate the Guest's Choice to Shop Here
  6. A-Offer samples
  7. A-Ask open-ended questions
  8. G-Remember a guest's name
  9. W-Use the 10-4 rule
  10. W-Greet customers around you
  11. A-Say "What can I help you with today?"
  12. A-Say "Would you like some..."
  13. A-Make recommendations
  14. G-Offer guests the ad & newsletter
  15. T-Thank the guest
  16. W-Say "Hello, how are you today?"
  17. G-Say "Can I wrap that for you?"
  18. A-Suggest additional items
  19. W-Make eye contact
  20. T-Say "Let me know if you liked ___ the next time you are in"
  21. G-Exceed Expectations
  22. G-Introduce yourself by name
  23. G-Share a favorite recipe
  24. T-Say "Thanks for shopping with us"
  25. W-Smile!
  26. W-Look up & acknowledge
  27. W-Say "Good morning!"
  28. T-Say "Thank you, come again soon"
  29. T-Say "I enjoyed talking with you"
  30. G-Take a guest to the item