Remembera guest'snameExceedExpectationsSay "Irecommendthe __because __"MakeeyecontactSay "Let meknow if youliked ___ thenext time youare in"Introduceyourselfby nameSay "CanI wrap thatfor you?"Say "Thankyou, comeagainsoon"Say"Wouldyou likesome..."Ask open-endedquestionsLook up &acknowledgeAppreciatethe Guest'sChoice toShop HereMakerecommendationsSay"Goodmorning!"Usethe 10-4 ruleSay "Whatcan I helpyou withtoday?"GreetcustomersaroundyouSay"Thanks forshoppingwith us"Goabove &beyondTake aguest tothe itemShare afavoriterecipeSay "Ienjoyedtalkingwith you"Say "Hello,how areyoutoday?"Say "GoodAfternoon!"Smile!OffersamplesDeterminetheguest'sneedsThanktheguestOfferguests thead &newsletterSuggestadditionalitemsRemembera guest'snameExceedExpectationsSay "Irecommendthe __because __"MakeeyecontactSay "Let meknow if youliked ___ thenext time youare in"Introduceyourselfby nameSay "CanI wrap thatfor you?"Say "Thankyou, comeagainsoon"Say"Wouldyou likesome..."Ask open-endedquestionsLook up &acknowledgeAppreciatethe Guest'sChoice toShop HereMakerecommendationsSay"Goodmorning!"Usethe 10-4 ruleSay "Whatcan I helpyou withtoday?"GreetcustomersaroundyouSay"Thanks forshoppingwith us"Goabove &beyondTake aguest tothe itemShare afavoriterecipeSay "Ienjoyedtalkingwith you"Say "Hello,how areyoutoday?"Say "GoodAfternoon!"Smile!OffersamplesDeterminetheguest'sneedsThanktheguestOfferguests thead &newsletterSuggestadditionalitems

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
A
4
W
5
T
6
G
7
G
8
T
9
A
10
A
11
W
12
T
13
A
14
W
15
W
16
A
17
W
18
T
19
G
20
G
21
G
22
T
23
W
24
W
25
W
26
A
27
A
28
T
29
G
30
A
  1. G-Remember a guest's name
  2. G-Exceed Expectations
  3. A-Say "I recommend the __ because __"
  4. W-Make eye contact
  5. T-Say "Let me know if you liked ___ the next time you are in"
  6. G-Introduce yourself by name
  7. G-Say "Can I wrap that for you?"
  8. T-Say "Thank you, come again soon"
  9. A-Say "Would you like some..."
  10. A-Ask open-ended questions
  11. W-Look up & acknowledge
  12. T-Appreciate the Guest's Choice to Shop Here
  13. A-Make recommendations
  14. W-Say "Good morning!"
  15. W-Use the 10-4 rule
  16. A-Say "What can I help you with today?"
  17. W-Greet customers around you
  18. T-Say "Thanks for shopping with us"
  19. G-Go above & beyond
  20. G-Take a guest to the item
  21. G-Share a favorite recipe
  22. T-Say "I enjoyed talking with you"
  23. W-Say "Hello, how are you today?"
  24. W-Say "Good Afternoon!"
  25. W-Smile!
  26. A-Offer samples
  27. A-Determine the guest's needs
  28. T-Thank the guest
  29. G-Offer guests the ad & newsletter
  30. A-Suggest additional items