Say "Hello,how areyoutoday?"Usethe 10-4 ruleDeterminetheguest'sneedsOfferguests thead &newsletterMakeeyecontactSay"Thanks forshoppingwith us"Say "CanI wrap thatfor you?"MakerecommendationsGreetcustomersaroundyouSay "GoodAfternoon!"Say "Ienjoyedtalkingwith you"Look up &acknowledgeAsk open-endedquestionsTake aguest tothe itemThanktheguestSay"Goodmorning!"Goabove &beyondIntroduceyourselfby nameShare afavoriterecipeSuggestadditionalitemsOffersamplesSay "Irecommendthe __because __"Smile!Appreciatethe Guest'sChoice toShop HereSay "Thankyou, comeagainsoon"Say "Whatcan I helpyou withtoday?"Say "Let meknow if youliked ___ thenext time youare in"Say"Wouldyou likesome..."Remembera guest'snameExceedExpectationsSay "Hello,how areyoutoday?"Usethe 10-4 ruleDeterminetheguest'sneedsOfferguests thead &newsletterMakeeyecontactSay"Thanks forshoppingwith us"Say "CanI wrap thatfor you?"MakerecommendationsGreetcustomersaroundyouSay "GoodAfternoon!"Say "Ienjoyedtalkingwith you"Look up &acknowledgeAsk open-endedquestionsTake aguest tothe itemThanktheguestSay"Goodmorning!"Goabove &beyondIntroduceyourselfby nameShare afavoriterecipeSuggestadditionalitemsOffersamplesSay "Irecommendthe __because __"Smile!Appreciatethe Guest'sChoice toShop HereSay "Thankyou, comeagainsoon"Say "Whatcan I helpyou withtoday?"Say "Let meknow if youliked ___ thenext time youare in"Say"Wouldyou likesome..."Remembera guest'snameExceedExpectations

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
W
2
W
3
A
4
G
5
W
6
T
7
G
8
A
9
W
10
W
11
T
12
W
13
A
14
G
15
T
16
W
17
G
18
G
19
G
20
A
21
A
22
A
23
W
24
T
25
T
26
A
27
T
28
A
29
G
30
G
  1. W-Say "Hello, how are you today?"
  2. W-Use the 10-4 rule
  3. A-Determine the guest's needs
  4. G-Offer guests the ad & newsletter
  5. W-Make eye contact
  6. T-Say "Thanks for shopping with us"
  7. G-Say "Can I wrap that for you?"
  8. A-Make recommendations
  9. W-Greet customers around you
  10. W-Say "Good Afternoon!"
  11. T-Say "I enjoyed talking with you"
  12. W-Look up & acknowledge
  13. A-Ask open-ended questions
  14. G-Take a guest to the item
  15. T-Thank the guest
  16. W-Say "Good morning!"
  17. G-Go above & beyond
  18. G-Introduce yourself by name
  19. G-Share a favorite recipe
  20. A-Suggest additional items
  21. A-Offer samples
  22. A-Say "I recommend the __ because __"
  23. W-Smile!
  24. T-Appreciate the Guest's Choice to Shop Here
  25. T-Say "Thank you, come again soon"
  26. A-Say "What can I help you with today?"
  27. T-Say "Let me know if you liked ___ the next time you are in"
  28. A-Say "Would you like some..."
  29. G-Remember a guest's name
  30. G-Exceed Expectations