Say "CanI wrap thatfor you?"Say"Wouldyou likesome..."Usethe 10-4 ruleRemembera guest'snameDeterminetheguest'sneedsSay"Goodmorning!"MakerecommendationsAsk open-endedquestionsAppreciatethe Guest'sChoice toShop HereOffersamplesIntroduceyourselfby nameSay "Irecommendthe __because __"Say "Thankyou, comeagainsoon"Say"Thanks forshoppingwith us"GreetcustomersaroundyouExceedExpectationsThanktheguestSay "Let meknow if youliked ___ thenext time youare in"Take aguest tothe itemLook up &acknowledgeShare afavoriterecipeSmile!Say "GoodAfternoon!"Goabove &beyondMakeeyecontactSay "Whatcan I helpyou withtoday?"Offerguests thead &newsletterSay "Ienjoyedtalkingwith you"SuggestadditionalitemsSay "Hello,how areyoutoday?"Say "CanI wrap thatfor you?"Say"Wouldyou likesome..."Usethe 10-4 ruleRemembera guest'snameDeterminetheguest'sneedsSay"Goodmorning!"MakerecommendationsAsk open-endedquestionsAppreciatethe Guest'sChoice toShop HereOffersamplesIntroduceyourselfby nameSay "Irecommendthe __because __"Say "Thankyou, comeagainsoon"Say"Thanks forshoppingwith us"GreetcustomersaroundyouExceedExpectationsThanktheguestSay "Let meknow if youliked ___ thenext time youare in"Take aguest tothe itemLook up &acknowledgeShare afavoriterecipeSmile!Say "GoodAfternoon!"Goabove &beyondMakeeyecontactSay "Whatcan I helpyou withtoday?"Offerguests thead &newsletterSay "Ienjoyedtalkingwith you"SuggestadditionalitemsSay "Hello,how areyoutoday?"

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
A
3
W
4
G
5
A
6
W
7
A
8
A
9
T
10
A
11
G
12
A
13
T
14
T
15
W
16
G
17
T
18
T
19
G
20
W
21
G
22
W
23
W
24
G
25
W
26
A
27
G
28
T
29
A
30
W
  1. G-Say "Can I wrap that for you?"
  2. A-Say "Would you like some..."
  3. W-Use the 10-4 rule
  4. G-Remember a guest's name
  5. A-Determine the guest's needs
  6. W-Say "Good morning!"
  7. A-Make recommendations
  8. A-Ask open-ended questions
  9. T-Appreciate the Guest's Choice to Shop Here
  10. A-Offer samples
  11. G-Introduce yourself by name
  12. A-Say "I recommend the __ because __"
  13. T-Say "Thank you, come again soon"
  14. T-Say "Thanks for shopping with us"
  15. W-Greet customers around you
  16. G-Exceed Expectations
  17. T-Thank the guest
  18. T-Say "Let me know if you liked ___ the next time you are in"
  19. G-Take a guest to the item
  20. W-Look up & acknowledge
  21. G-Share a favorite recipe
  22. W-Smile!
  23. W-Say "Good Afternoon!"
  24. G-Go above & beyond
  25. W-Make eye contact
  26. A-Say "What can I help you with today?"
  27. G-Offer guests the ad & newsletter
  28. T-Say "I enjoyed talking with you"
  29. A-Suggest additional items
  30. W-Say "Hello, how are you today?"