Share afavoriterecipeDeterminetheguest'sneedsSay "Irecommendthe __because __"SuggestadditionalitemsAsk open-endedquestionsSay"Thanks forshoppingwith us"Say "Let meknow if youliked ___ thenext time youare in"Smile!Remembera guest'snameSay"Goodmorning!"ThanktheguestSay "Thankyou, comeagainsoon"Offerguests thead &newsletterSay"Wouldyou likesome..."Take aguest tothe itemIntroduceyourselfby nameGoabove &beyondSay "CanI wrap thatfor you?"OffersamplesSay "Whatcan I helpyou withtoday?"Look up &acknowledgeExceedExpectationsSay "Ienjoyedtalkingwith you"Appreciatethe Guest'sChoice toShop HereMakeeyecontactSay "Hello,how areyoutoday?"GreetcustomersaroundyouMakerecommendationsSay "GoodAfternoon!"Usethe 10-4 ruleShare afavoriterecipeDeterminetheguest'sneedsSay "Irecommendthe __because __"SuggestadditionalitemsAsk open-endedquestionsSay"Thanks forshoppingwith us"Say "Let meknow if youliked ___ thenext time youare in"Smile!Remembera guest'snameSay"Goodmorning!"ThanktheguestSay "Thankyou, comeagainsoon"Offerguests thead &newsletterSay"Wouldyou likesome..."Take aguest tothe itemIntroduceyourselfby nameGoabove &beyondSay "CanI wrap thatfor you?"OffersamplesSay "Whatcan I helpyou withtoday?"Look up &acknowledgeExceedExpectationsSay "Ienjoyedtalkingwith you"Appreciatethe Guest'sChoice toShop HereMakeeyecontactSay "Hello,how areyoutoday?"GreetcustomersaroundyouMakerecommendationsSay "GoodAfternoon!"Usethe 10-4 rule

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
A
3
A
4
A
5
A
6
T
7
T
8
W
9
G
10
W
11
T
12
T
13
G
14
A
15
G
16
G
17
G
18
G
19
A
20
A
21
W
22
G
23
T
24
T
25
W
26
W
27
W
28
A
29
W
30
W
  1. G-Share a favorite recipe
  2. A-Determine the guest's needs
  3. A-Say "I recommend the __ because __"
  4. A-Suggest additional items
  5. A-Ask open-ended questions
  6. T-Say "Thanks for shopping with us"
  7. T-Say "Let me know if you liked ___ the next time you are in"
  8. W-Smile!
  9. G-Remember a guest's name
  10. W-Say "Good morning!"
  11. T-Thank the guest
  12. T-Say "Thank you, come again soon"
  13. G-Offer guests the ad & newsletter
  14. A-Say "Would you like some..."
  15. G-Take a guest to the item
  16. G-Introduce yourself by name
  17. G-Go above & beyond
  18. G-Say "Can I wrap that for you?"
  19. A-Offer samples
  20. A-Say "What can I help you with today?"
  21. W-Look up & acknowledge
  22. G-Exceed Expectations
  23. T-Say "I enjoyed talking with you"
  24. T-Appreciate the Guest's Choice to Shop Here
  25. W-Make eye contact
  26. W-Say "Hello, how are you today?"
  27. W-Greet customers around you
  28. A-Make recommendations
  29. W-Say "Good Afternoon!"
  30. W-Use the 10-4 rule