Introduceyourselfby nameThanktheguestAsk open-endedquestionsSay "Thankyou, comeagainsoon"Say "Hello,how areyoutoday?"Say"Thanks forshoppingwith us"Share afavoriterecipeUsethe 10-4 ruleSay "CanI wrap thatfor you?"Say "GoodAfternoon!"OffersamplesSay "Let meknow if youliked ___ thenext time youare in"SuggestadditionalitemsLook up &acknowledgeGreetcustomersaroundyouRemembera guest'snameSay "Irecommendthe __because __"Goabove &beyondMakerecommendationsSay"Goodmorning!"Offerguests thead &newsletterTake aguest tothe itemSmile!Say"Wouldyou likesome..."Appreciatethe Guest'sChoice toShop HereSay "Ienjoyedtalkingwith you"Determinetheguest'sneedsExceedExpectationsSay "Whatcan I helpyou withtoday?"MakeeyecontactIntroduceyourselfby nameThanktheguestAsk open-endedquestionsSay "Thankyou, comeagainsoon"Say "Hello,how areyoutoday?"Say"Thanks forshoppingwith us"Share afavoriterecipeUsethe 10-4 ruleSay "CanI wrap thatfor you?"Say "GoodAfternoon!"OffersamplesSay "Let meknow if youliked ___ thenext time youare in"SuggestadditionalitemsLook up &acknowledgeGreetcustomersaroundyouRemembera guest'snameSay "Irecommendthe __because __"Goabove &beyondMakerecommendationsSay"Goodmorning!"Offerguests thead &newsletterTake aguest tothe itemSmile!Say"Wouldyou likesome..."Appreciatethe Guest'sChoice toShop HereSay "Ienjoyedtalkingwith you"Determinetheguest'sneedsExceedExpectationsSay "Whatcan I helpyou withtoday?"Makeeyecontact

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
T
3
A
4
T
5
W
6
T
7
G
8
W
9
G
10
W
11
A
12
T
13
A
14
W
15
W
16
G
17
A
18
G
19
A
20
W
21
G
22
G
23
W
24
A
25
T
26
T
27
A
28
G
29
A
30
W
  1. G-Introduce yourself by name
  2. T-Thank the guest
  3. A-Ask open-ended questions
  4. T-Say "Thank you, come again soon"
  5. W-Say "Hello, how are you today?"
  6. T-Say "Thanks for shopping with us"
  7. G-Share a favorite recipe
  8. W-Use the 10-4 rule
  9. G-Say "Can I wrap that for you?"
  10. W-Say "Good Afternoon!"
  11. A-Offer samples
  12. T-Say "Let me know if you liked ___ the next time you are in"
  13. A-Suggest additional items
  14. W-Look up & acknowledge
  15. W-Greet customers around you
  16. G-Remember a guest's name
  17. A-Say "I recommend the __ because __"
  18. G-Go above & beyond
  19. A-Make recommendations
  20. W-Say "Good morning!"
  21. G-Offer guests the ad & newsletter
  22. G-Take a guest to the item
  23. W-Smile!
  24. A-Say "Would you like some..."
  25. T-Appreciate the Guest's Choice to Shop Here
  26. T-Say "I enjoyed talking with you"
  27. A-Determine the guest's needs
  28. G-Exceed Expectations
  29. A-Say "What can I help you with today?"
  30. W-Make eye contact