Goabove &beyondSay "Let meknow if youliked ___ thenext time youare in"Ask open-endedquestionsAppreciatethe Guest'sChoice toShop HereRemembera guest'snameShare afavoriterecipeSmile!Say"Goodmorning!"Say "Thankyou, comeagainsoon"Say "CanI wrap thatfor you?"Determinetheguest'sneedsSay "Ienjoyedtalkingwith you"SuggestadditionalitemsUsethe 10-4 ruleMakerecommendationsSay "Hello,how areyoutoday?"MakeeyecontactSay"Thanks forshoppingwith us"OffersamplesIntroduceyourselfby nameThanktheguestTake aguest tothe itemExceedExpectationsGreetcustomersaroundyouSay "Irecommendthe __because __"Look up &acknowledgeSay "Whatcan I helpyou withtoday?"Say"Wouldyou likesome..."Offerguests thead &newsletterSay "GoodAfternoon!"Goabove &beyondSay "Let meknow if youliked ___ thenext time youare in"Ask open-endedquestionsAppreciatethe Guest'sChoice toShop HereRemembera guest'snameShare afavoriterecipeSmile!Say"Goodmorning!"Say "Thankyou, comeagainsoon"Say "CanI wrap thatfor you?"Determinetheguest'sneedsSay "Ienjoyedtalkingwith you"SuggestadditionalitemsUsethe 10-4 ruleMakerecommendationsSay "Hello,how areyoutoday?"MakeeyecontactSay"Thanks forshoppingwith us"OffersamplesIntroduceyourselfby nameThanktheguestTake aguest tothe itemExceedExpectationsGreetcustomersaroundyouSay "Irecommendthe __because __"Look up &acknowledgeSay "Whatcan I helpyou withtoday?"Say"Wouldyou likesome..."Offerguests thead &newsletterSay "GoodAfternoon!"

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
T
3
A
4
T
5
G
6
G
7
W
8
W
9
T
10
G
11
A
12
T
13
A
14
W
15
A
16
W
17
W
18
T
19
A
20
G
21
T
22
G
23
G
24
W
25
A
26
W
27
A
28
A
29
G
30
W
  1. G-Go above & beyond
  2. T-Say "Let me know if you liked ___ the next time you are in"
  3. A-Ask open-ended questions
  4. T-Appreciate the Guest's Choice to Shop Here
  5. G-Remember a guest's name
  6. G-Share a favorite recipe
  7. W-Smile!
  8. W-Say "Good morning!"
  9. T-Say "Thank you, come again soon"
  10. G-Say "Can I wrap that for you?"
  11. A-Determine the guest's needs
  12. T-Say "I enjoyed talking with you"
  13. A-Suggest additional items
  14. W-Use the 10-4 rule
  15. A-Make recommendations
  16. W-Say "Hello, how are you today?"
  17. W-Make eye contact
  18. T-Say "Thanks for shopping with us"
  19. A-Offer samples
  20. G-Introduce yourself by name
  21. T-Thank the guest
  22. G-Take a guest to the item
  23. G-Exceed Expectations
  24. W-Greet customers around you
  25. A-Say "I recommend the __ because __"
  26. W-Look up & acknowledge
  27. A-Say "What can I help you with today?"
  28. A-Say "Would you like some..."
  29. G-Offer guests the ad & newsletter
  30. W-Say "Good Afternoon!"