Take aguest tothe itemSay "Irecommendthe __because __"Say "Let meknow if youliked ___ thenext time youare in"SuggestadditionalitemsLook up &acknowledgeAppreciatethe Guest'sChoice toShop HereSay"Goodmorning!"Say "Whatcan I helpyou withtoday?"Say "CanI wrap thatfor you?"Offerguests thead &newsletterDeterminetheguest'sneedsSay "Thankyou, comeagainsoon"Introduceyourselfby nameUsethe 10-4 ruleSay"Thanks forshoppingwith us"Say "Ienjoyedtalkingwith you"GreetcustomersaroundyouRemembera guest'snameSay"Wouldyou likesome..."Share afavoriterecipeOffersamplesGoabove &beyondSmile!Ask open-endedquestionsSay "GoodAfternoon!"Say "Hello,how areyoutoday?"ExceedExpectationsMakeeyecontactThanktheguestMakerecommendationsTake aguest tothe itemSay "Irecommendthe __because __"Say "Let meknow if youliked ___ thenext time youare in"SuggestadditionalitemsLook up &acknowledgeAppreciatethe Guest'sChoice toShop HereSay"Goodmorning!"Say "Whatcan I helpyou withtoday?"Say "CanI wrap thatfor you?"Offerguests thead &newsletterDeterminetheguest'sneedsSay "Thankyou, comeagainsoon"Introduceyourselfby nameUsethe 10-4 ruleSay"Thanks forshoppingwith us"Say "Ienjoyedtalkingwith you"GreetcustomersaroundyouRemembera guest'snameSay"Wouldyou likesome..."Share afavoriterecipeOffersamplesGoabove &beyondSmile!Ask open-endedquestionsSay "GoodAfternoon!"Say "Hello,how areyoutoday?"ExceedExpectationsMakeeyecontactThanktheguestMakerecommendations

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
A
3
T
4
A
5
W
6
T
7
W
8
A
9
G
10
G
11
A
12
T
13
G
14
W
15
T
16
T
17
W
18
G
19
A
20
G
21
A
22
G
23
W
24
A
25
W
26
W
27
G
28
W
29
T
30
A
  1. G-Take a guest to the item
  2. A-Say "I recommend the __ because __"
  3. T-Say "Let me know if you liked ___ the next time you are in"
  4. A-Suggest additional items
  5. W-Look up & acknowledge
  6. T-Appreciate the Guest's Choice to Shop Here
  7. W-Say "Good morning!"
  8. A-Say "What can I help you with today?"
  9. G-Say "Can I wrap that for you?"
  10. G-Offer guests the ad & newsletter
  11. A-Determine the guest's needs
  12. T-Say "Thank you, come again soon"
  13. G-Introduce yourself by name
  14. W-Use the 10-4 rule
  15. T-Say "Thanks for shopping with us"
  16. T-Say "I enjoyed talking with you"
  17. W-Greet customers around you
  18. G-Remember a guest's name
  19. A-Say "Would you like some..."
  20. G-Share a favorite recipe
  21. A-Offer samples
  22. G-Go above & beyond
  23. W-Smile!
  24. A-Ask open-ended questions
  25. W-Say "Good Afternoon!"
  26. W-Say "Hello, how are you today?"
  27. G-Exceed Expectations
  28. W-Make eye contact
  29. T-Thank the guest
  30. A-Make recommendations