Remembera guest'snameOffersamplesThanktheguestExceedExpectationsSay "GoodAfternoon!"Ask open-endedquestionsTake aguest tothe itemSay "Whatcan I helpyou withtoday?"Smile!Say"Goodmorning!"Say"Wouldyou likesome..."MakeeyecontactIntroduceyourselfby nameOfferguests thead &newsletterDeterminetheguest'sneedsSay "Hello,how areyoutoday?"Say "Thankyou, comeagainsoon"GreetcustomersaroundyouMakerecommendationsSuggestadditionalitemsLook up &acknowledgeSay "Let meknow if youliked ___ thenext time youare in"Share afavoriterecipeSay "Ienjoyedtalkingwith you"Goabove &beyondSay"Thanks forshoppingwith us"Say "Irecommendthe __because __"Appreciatethe Guest'sChoice toShop HereSay "CanI wrap thatfor you?"Usethe 10-4 ruleRemembera guest'snameOffersamplesThanktheguestExceedExpectationsSay "GoodAfternoon!"Ask open-endedquestionsTake aguest tothe itemSay "Whatcan I helpyou withtoday?"Smile!Say"Goodmorning!"Say"Wouldyou likesome..."MakeeyecontactIntroduceyourselfby nameOfferguests thead &newsletterDeterminetheguest'sneedsSay "Hello,how areyoutoday?"Say "Thankyou, comeagainsoon"GreetcustomersaroundyouMakerecommendationsSuggestadditionalitemsLook up &acknowledgeSay "Let meknow if youliked ___ thenext time youare in"Share afavoriterecipeSay "Ienjoyedtalkingwith you"Goabove &beyondSay"Thanks forshoppingwith us"Say "Irecommendthe __because __"Appreciatethe Guest'sChoice toShop HereSay "CanI wrap thatfor you?"Usethe 10-4 rule

Guest Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
A
3
T
4
G
5
W
6
A
7
G
8
A
9
W
10
W
11
A
12
W
13
G
14
G
15
A
16
W
17
T
18
W
19
A
20
A
21
W
22
T
23
G
24
T
25
G
26
T
27
A
28
T
29
G
30
W
  1. G-Remember a guest's name
  2. A-Offer samples
  3. T-Thank the guest
  4. G-Exceed Expectations
  5. W-Say "Good Afternoon!"
  6. A-Ask open-ended questions
  7. G-Take a guest to the item
  8. A-Say "What can I help you with today?"
  9. W-Smile!
  10. W-Say "Good morning!"
  11. A-Say "Would you like some..."
  12. W-Make eye contact
  13. G-Introduce yourself by name
  14. G-Offer guests the ad & newsletter
  15. A-Determine the guest's needs
  16. W-Say "Hello, how are you today?"
  17. T-Say "Thank you, come again soon"
  18. W-Greet customers around you
  19. A-Make recommendations
  20. A-Suggest additional items
  21. W-Look up & acknowledge
  22. T-Say "Let me know if you liked ___ the next time you are in"
  23. G-Share a favorite recipe
  24. T-Say "I enjoyed talking with you"
  25. G-Go above & beyond
  26. T-Say "Thanks for shopping with us"
  27. A-Say "I recommend the __ because __"
  28. T-Appreciate the Guest's Choice to Shop Here
  29. G-Say "Can I wrap that for you?"
  30. W-Use the 10-4 rule