(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Pt complains about hold time.
Pt calls to inform of running late.
The ER told me I had an appointment here.
Unable to understand pt due to their use of speaker phone.
Schedule a new patient.
Pt asks: Where are you located?
Why is the Dr. booking out so far?
Pt doesn't know what lab they use.
Pt hangs up on you.
Short notice full day Dr. needs to reschedule.
Battery dies in your headset.
Incoming calls reach 1000 in one day.
Call down to a suite.
Pt says nothing has changed!
Schedule 12 PTNS appointments for one pt.
Pt calls body part by a nickname
Pt asks if they can put you on hold.
Pt requests a TOC.
Failed fax.
Pt makes a kidney stone joke.
Some one uses foul language toward you during call.
