(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set up Online Account Login
Talked to an upset customer
Put in a Disconnect Order
Updated CPNI on an account
Upgrade Internet Order
Someone asking about Fiber
Explained charges for New Service
Answered Online Chat
Downgrade to EV5
Transfer call to Tech Support
Asst. someone w/ filling out online app.
Told customer about our MyEtex App
General No-Truck Roll Order
Asst. with online account login
Put selfie of you & coworker on Etex FB
Gave customer balance on account
Transferred call to Secure Pay
Explained charges on Bill
Customer requested extension
Put in Call Back Request for Tech Support
Took Returned Equipment
Put in Move Order
Put in a New Install Order
Wore Etex Logo Shirt
Transferred a call to scheduling
Request to talk to a supervisor
Verified we service an address
Customer calling in about slow internet speed
Explained to customer why they have to have a phone
