Asst. withonlineaccountloginPut in aNewInstallOrderTalked toan upsetcustomerExplainedchargesfor NewServiceVerifiedweservice anaddressUpdatedCPNI onanaccountTransfercall toTechSupportCustomerrequestedextensionExplainedchargeson BillSomeoneaskingaboutFiberAsst.someone w/filling outonline app.Gavecustomerbalance onaccountTookReturnedEquipmentDowngradeto EV5Put in CallBackRequest forTech SupportGeneralNo-TruckRoll OrderPut inMoveOrderRequestto talk to asupervisorUpgradeInternetOrderToldcustomerabout ourMyEtex AppWore EtexLogo ShirtTransferredcall toSecure PayPut selfieof you &coworkeron Etex FBCustomercalling inabout slowinternetspeedSet upOnlineAccountLoginTransferreda call toschedulingExplained tocustomer whythey have tohave a phonePut in aDisconnectOrderAnsweredOnlineChatAsst. withonlineaccountloginPut in aNewInstallOrderTalked toan upsetcustomerExplainedchargesfor NewServiceVerifiedweservice anaddressUpdatedCPNI onanaccountTransfercall toTechSupportCustomerrequestedextensionExplainedchargeson BillSomeoneaskingaboutFiberAsst.someone w/filling outonline app.Gavecustomerbalance onaccountTookReturnedEquipmentDowngradeto EV5Put in CallBackRequest forTech SupportGeneralNo-TruckRoll OrderPut inMoveOrderRequestto talk to asupervisorUpgradeInternetOrderToldcustomerabout ourMyEtex AppWore EtexLogo ShirtTransferredcall toSecure PayPut selfieof you &coworkeron Etex FBCustomercalling inabout slowinternetspeedSet upOnlineAccountLoginTransferreda call toschedulingExplained tocustomer whythey have tohave a phonePut in aDisconnectOrderAnsweredOnlineChat

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asst. with online account login
  2. Put in a New Install Order
  3. Talked to an upset customer
  4. Explained charges for New Service
  5. Verified we service an address
  6. Updated CPNI on an account
  7. Transfer call to Tech Support
  8. Customer requested extension
  9. Explained charges on Bill
  10. Someone asking about Fiber
  11. Asst. someone w/ filling out online app.
  12. Gave customer balance on account
  13. Took Returned Equipment
  14. Downgrade to EV5
  15. Put in Call Back Request for Tech Support
  16. General No-Truck Roll Order
  17. Put in Move Order
  18. Request to talk to a supervisor
  19. Upgrade Internet Order
  20. Told customer about our MyEtex App
  21. Wore Etex Logo Shirt
  22. Transferred call to Secure Pay
  23. Put selfie of you & coworker on Etex FB
  24. Customer calling in about slow internet speed
  25. Set up Online Account Login
  26. Transferred a call to scheduling
  27. Explained to customer why they have to have a phone
  28. Put in a Disconnect Order
  29. Answered Online Chat