Asst.someone w/filling outonline app.GeneralNo-TruckRoll OrderPut in CallBackRequest forTech SupportAsst. withonlineaccountloginVerifiedweservice anaddressCustomercalling inabout slowinternetspeedUpgradeInternetOrderExplained tocustomer whythey have tohave a phoneGavecustomerbalance onaccountToldcustomerabout ourMyEtex AppTransferredcall toSecure PayTransfercall toTechSupportWore EtexLogo ShirtSet upOnlineAccountLoginPut in aDisconnectOrderRequestto talk to asupervisorTookReturnedEquipmentExplainedchargeson BillExplainedchargesfor NewServiceUpdatedCPNI onanaccountPut inMoveOrderPut in aNewInstallOrderCustomerrequestedextensionSomeoneaskingaboutFiberPut selfieof you &coworkeron Etex FBAnsweredOnlineChatDowngradeto EV5Talked toan upsetcustomerTransferreda call toschedulingAsst.someone w/filling outonline app.GeneralNo-TruckRoll OrderPut in CallBackRequest forTech SupportAsst. withonlineaccountloginVerifiedweservice anaddressCustomercalling inabout slowinternetspeedUpgradeInternetOrderExplained tocustomer whythey have tohave a phoneGavecustomerbalance onaccountToldcustomerabout ourMyEtex AppTransferredcall toSecure PayTransfercall toTechSupportWore EtexLogo ShirtSet upOnlineAccountLoginPut in aDisconnectOrderRequestto talk to asupervisorTookReturnedEquipmentExplainedchargeson BillExplainedchargesfor NewServiceUpdatedCPNI onanaccountPut inMoveOrderPut in aNewInstallOrderCustomerrequestedextensionSomeoneaskingaboutFiberPut selfieof you &coworkeron Etex FBAnsweredOnlineChatDowngradeto EV5Talked toan upsetcustomerTransferreda call toscheduling

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asst. someone w/ filling out online app.
  2. General No-Truck Roll Order
  3. Put in Call Back Request for Tech Support
  4. Asst. with online account login
  5. Verified we service an address
  6. Customer calling in about slow internet speed
  7. Upgrade Internet Order
  8. Explained to customer why they have to have a phone
  9. Gave customer balance on account
  10. Told customer about our MyEtex App
  11. Transferred call to Secure Pay
  12. Transfer call to Tech Support
  13. Wore Etex Logo Shirt
  14. Set up Online Account Login
  15. Put in a Disconnect Order
  16. Request to talk to a supervisor
  17. Took Returned Equipment
  18. Explained charges on Bill
  19. Explained charges for New Service
  20. Updated CPNI on an account
  21. Put in Move Order
  22. Put in a New Install Order
  23. Customer requested extension
  24. Someone asking about Fiber
  25. Put selfie of you & coworker on Etex FB
  26. Answered Online Chat
  27. Downgrade to EV5
  28. Talked to an upset customer
  29. Transferred a call to scheduling