(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer requested extension
Transfer call to Tech Support
Took Returned Equipment
Explained charges on Bill
Put in Move Order
Downgrade to EV5
Explained charges for New Service
Gave customer balance on account
Transferred a call to scheduling
Upgrade Internet Order
General No-Truck Roll Order
Put in a New Install Order
Asst. someone w/ filling out online app.
Told customer about our MyEtex App
Put in Call Back Request for Tech Support
Explained to customer why they have to have a phone