Put in CallBackRequest forTech SupportAnsweredOnlineChatPut in aDisconnectOrderWore EtexLogo ShirtExplainedchargesfor NewServiceUpgradeInternetOrderPut selfieof you &coworkeron Etex FBSomeoneaskingaboutFiberPut in aNewInstallOrderExplained tocustomer whythey have tohave a phoneTransferreda call toschedulingPut inMoveOrderUpdatedCPNI onanaccountTookReturnedEquipmentRequestto talk to asupervisorGavecustomerbalance onaccountAsst.someone w/filling outonline app.Toldcustomerabout ourMyEtex AppTransfercall toTechSupportAsst. withonlineaccountloginExplainedchargeson BillTalked toan upsetcustomerGeneralNo-TruckRoll OrderVerifiedweservice anaddressCustomercalling inabout slowinternetspeedSet upOnlineAccountLoginCustomerrequestedextensionDowngradeto EV5Transferredcall toSecure PayPut in CallBackRequest forTech SupportAnsweredOnlineChatPut in aDisconnectOrderWore EtexLogo ShirtExplainedchargesfor NewServiceUpgradeInternetOrderPut selfieof you &coworkeron Etex FBSomeoneaskingaboutFiberPut in aNewInstallOrderExplained tocustomer whythey have tohave a phoneTransferreda call toschedulingPut inMoveOrderUpdatedCPNI onanaccountTookReturnedEquipmentRequestto talk to asupervisorGavecustomerbalance onaccountAsst.someone w/filling outonline app.Toldcustomerabout ourMyEtex AppTransfercall toTechSupportAsst. withonlineaccountloginExplainedchargeson BillTalked toan upsetcustomerGeneralNo-TruckRoll OrderVerifiedweservice anaddressCustomercalling inabout slowinternetspeedSet upOnlineAccountLoginCustomerrequestedextensionDowngradeto EV5Transferredcall toSecure Pay

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in Call Back Request for Tech Support
  2. Answered Online Chat
  3. Put in a Disconnect Order
  4. Wore Etex Logo Shirt
  5. Explained charges for New Service
  6. Upgrade Internet Order
  7. Put selfie of you & coworker on Etex FB
  8. Someone asking about Fiber
  9. Put in a New Install Order
  10. Explained to customer why they have to have a phone
  11. Transferred a call to scheduling
  12. Put in Move Order
  13. Updated CPNI on an account
  14. Took Returned Equipment
  15. Request to talk to a supervisor
  16. Gave customer balance on account
  17. Asst. someone w/ filling out online app.
  18. Told customer about our MyEtex App
  19. Transfer call to Tech Support
  20. Asst. with online account login
  21. Explained charges on Bill
  22. Talked to an upset customer
  23. General No-Truck Roll Order
  24. Verified we service an address
  25. Customer calling in about slow internet speed
  26. Set up Online Account Login
  27. Customer requested extension
  28. Downgrade to EV5
  29. Transferred call to Secure Pay