Put in aDisconnectOrderTransferreda call toschedulingRequestto talk to asupervisorToldcustomerabout ourMyEtex AppAsst.someone w/filling outonline app.SomeoneaskingaboutFiberTransfercall toTechSupportGavecustomerbalance onaccountGeneralNo-TruckRoll OrderTalked toan upsetcustomerSet upOnlineAccountLoginExplainedchargeson BillUpgradeInternetOrderPut selfieof you &coworkeron Etex FBCustomerrequestedextensionExplainedchargesfor NewServiceDowngradeto EV5Transferredcall toSecure PayVerifiedweservice anaddressPut in aNewInstallOrderAsst. withonlineaccountloginExplained tocustomer whythey have tohave a phoneTookReturnedEquipmentWore EtexLogo ShirtPut in CallBackRequest forTech SupportCustomercalling inabout slowinternetspeedUpdatedCPNI onanaccountPut inMoveOrderAnsweredOnlineChatPut in aDisconnectOrderTransferreda call toschedulingRequestto talk to asupervisorToldcustomerabout ourMyEtex AppAsst.someone w/filling outonline app.SomeoneaskingaboutFiberTransfercall toTechSupportGavecustomerbalance onaccountGeneralNo-TruckRoll OrderTalked toan upsetcustomerSet upOnlineAccountLoginExplainedchargeson BillUpgradeInternetOrderPut selfieof you &coworkeron Etex FBCustomerrequestedextensionExplainedchargesfor NewServiceDowngradeto EV5Transferredcall toSecure PayVerifiedweservice anaddressPut in aNewInstallOrderAsst. withonlineaccountloginExplained tocustomer whythey have tohave a phoneTookReturnedEquipmentWore EtexLogo ShirtPut in CallBackRequest forTech SupportCustomercalling inabout slowinternetspeedUpdatedCPNI onanaccountPut inMoveOrderAnsweredOnlineChat

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in a Disconnect Order
  2. Transferred a call to scheduling
  3. Request to talk to a supervisor
  4. Told customer about our MyEtex App
  5. Asst. someone w/ filling out online app.
  6. Someone asking about Fiber
  7. Transfer call to Tech Support
  8. Gave customer balance on account
  9. General No-Truck Roll Order
  10. Talked to an upset customer
  11. Set up Online Account Login
  12. Explained charges on Bill
  13. Upgrade Internet Order
  14. Put selfie of you & coworker on Etex FB
  15. Customer requested extension
  16. Explained charges for New Service
  17. Downgrade to EV5
  18. Transferred call to Secure Pay
  19. Verified we service an address
  20. Put in a New Install Order
  21. Asst. with online account login
  22. Explained to customer why they have to have a phone
  23. Took Returned Equipment
  24. Wore Etex Logo Shirt
  25. Put in Call Back Request for Tech Support
  26. Customer calling in about slow internet speed
  27. Updated CPNI on an account
  28. Put in Move Order
  29. Answered Online Chat