CustomerCoughsinto thephoneTrying tolog intothe wrongwebsiteChangeFormAUICMembershipCall"Neverauthorizedthischarge"CustomerYells atyouUpdatingExpDateHumanaCallGroupCall1095FormCallAbandonedSpamCallStopCalling meresponsefrom ACThreatenedChargebackNevernotified planwas goingto termCustomerCalls youthe wrongnameCustomerSwearsat youCustomerBreathsheavily inphoneNeeds tospeakwithShannonNeeds tospeakwithClaimsCustomerStates theycancelledpolicymonths agoSpousetalks overcallerangrilyMemberflauntsWealthMultipleCXLDemandsSupervisorDemandsRefundCustomerCoughsinto thephoneTrying tolog intothe wrongwebsiteChangeFormAUICMembershipCall"Neverauthorizedthischarge"CustomerYells atyouUpdatingExpDateHumanaCallGroupCall1095FormCallAbandonedSpamCallStopCalling meresponsefrom ACThreatenedChargebackNevernotified planwas goingto termCustomerCalls youthe wrongnameCustomerSwearsat youCustomerBreathsheavily inphoneNeeds tospeakwithShannonNeeds tospeakwithClaimsCustomerStates theycancelledpolicymonths agoSpousetalks overcallerangrilyMemberflauntsWealthMultipleCXLDemandsSupervisorDemandsRefund

Bad Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Coughs into the phone
  2. Trying to log into the wrong website
  3. Change Form
  4. AUIC Membership Call
  5. "Never authorized this charge"
  6. Customer Yells at you
  7. Updating Exp Date
  8. Humana Call
  9. Group Call
  10. 1095 Form
  11. Call Abandoned
  12. Spam Call
  13. Stop Calling me response from AC
  14. Threatened Charge back
  15. Never notified plan was going to term
  16. Customer Calls you the wrong name
  17. Customer Swears at you
  18. Customer Breaths heavily in phone
  19. Needs to speak with Shannon
  20. Needs to speak with Claims
  21. Customer States they cancelled policy months ago
  22. Spouse talks over caller angrily
  23. Member flaunts Wealth
  24. Multiple CXL
  25. Demands Supervisor
  26. Demands Refund