UpdatingExpDateThreatenedChargebackCustomerSwearsat youNeeds tospeakwithShannonNeeds tospeakwithClaimsTrying tolog intothe wrongwebsiteChangeFormCustomerYells atyou1095FormCustomerCalls youthe wrongnameCustomerBreathsheavily inphone"Neverauthorizedthischarge"Spousetalks overcallerangrilyGroupCallDemandsRefundMultipleCXLStopCalling meresponsefrom ACHumanaCallAUICMembershipCallCustomerStates theycancelledpolicymonths agoSpamCallMemberflauntsWealthNevernotified planwas goingto termCustomerCoughsinto thephoneCallAbandonedDemandsSupervisorUpdatingExpDateThreatenedChargebackCustomerSwearsat youNeeds tospeakwithShannonNeeds tospeakwithClaimsTrying tolog intothe wrongwebsiteChangeFormCustomerYells atyou1095FormCustomerCalls youthe wrongnameCustomerBreathsheavily inphone"Neverauthorizedthischarge"Spousetalks overcallerangrilyGroupCallDemandsRefundMultipleCXLStopCalling meresponsefrom ACHumanaCallAUICMembershipCallCustomerStates theycancelledpolicymonths agoSpamCallMemberflauntsWealthNevernotified planwas goingto termCustomerCoughsinto thephoneCallAbandonedDemandsSupervisor

Bad Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updating Exp Date
  2. Threatened Charge back
  3. Customer Swears at you
  4. Needs to speak with Shannon
  5. Needs to speak with Claims
  6. Trying to log into the wrong website
  7. Change Form
  8. Customer Yells at you
  9. 1095 Form
  10. Customer Calls you the wrong name
  11. Customer Breaths heavily in phone
  12. "Never authorized this charge"
  13. Spouse talks over caller angrily
  14. Group Call
  15. Demands Refund
  16. Multiple CXL
  17. Stop Calling me response from AC
  18. Humana Call
  19. AUIC Membership Call
  20. Customer States they cancelled policy months ago
  21. Spam Call
  22. Member flaunts Wealth
  23. Never notified plan was going to term
  24. Customer Coughs into the phone
  25. Call Abandoned
  26. Demands Supervisor