ThreatenedChargeback"Neverauthorizedthischarge"Needs tospeakwithShannonCustomerStates theycancelledpolicymonths agoSpamCallChangeForm1095FormCustomerYells atyouGroupCallCallAbandonedHumanaCallMemberflauntsWealthSpousetalks overcallerangrilyUpdatingExpDateDemandsRefundDemandsSupervisorCustomerSwearsat youCustomerCoughsinto thephoneNevernotified planwas goingto termStopCalling meresponsefrom ACNeeds tospeakwithClaimsCustomerCalls youthe wrongnameTrying tolog intothe wrongwebsiteCustomerBreathsheavily inphoneMultipleCXLAUICMembershipCallThreatenedChargeback"Neverauthorizedthischarge"Needs tospeakwithShannonCustomerStates theycancelledpolicymonths agoSpamCallChangeForm1095FormCustomerYells atyouGroupCallCallAbandonedHumanaCallMemberflauntsWealthSpousetalks overcallerangrilyUpdatingExpDateDemandsRefundDemandsSupervisorCustomerSwearsat youCustomerCoughsinto thephoneNevernotified planwas goingto termStopCalling meresponsefrom ACNeeds tospeakwithClaimsCustomerCalls youthe wrongnameTrying tolog intothe wrongwebsiteCustomerBreathsheavily inphoneMultipleCXLAUICMembershipCall

Bad Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threatened Charge back
  2. "Never authorized this charge"
  3. Needs to speak with Shannon
  4. Customer States they cancelled policy months ago
  5. Spam Call
  6. Change Form
  7. 1095 Form
  8. Customer Yells at you
  9. Group Call
  10. Call Abandoned
  11. Humana Call
  12. Member flaunts Wealth
  13. Spouse talks over caller angrily
  14. Updating Exp Date
  15. Demands Refund
  16. Demands Supervisor
  17. Customer Swears at you
  18. Customer Coughs into the phone
  19. Never notified plan was going to term
  20. Stop Calling me response from AC
  21. Needs to speak with Claims
  22. Customer Calls you the wrong name
  23. Trying to log into the wrong website
  24. Customer Breaths heavily in phone
  25. Multiple CXL
  26. AUIC Membership Call