ChangeForm"Neverauthorizedthischarge"Spousetalks overcallerangrilySpamCallCustomerSwearsat youNeeds tospeakwithShannonDemandsRefundMultipleCXLNeeds tospeakwithClaims1095FormAUICMembershipCallNevernotified planwas goingto termCustomerBreathsheavily inphoneCustomerYells atyouTrying tolog intothe wrongwebsiteThreatenedChargebackUpdatingExpDateMemberflauntsWealthCustomerCalls youthe wrongnameCustomerStates theycancelledpolicymonths agoStopCalling meresponsefrom ACCallAbandonedCustomerCoughsinto thephoneDemandsSupervisorHumanaCallGroupCallChangeForm"Neverauthorizedthischarge"Spousetalks overcallerangrilySpamCallCustomerSwearsat youNeeds tospeakwithShannonDemandsRefundMultipleCXLNeeds tospeakwithClaims1095FormAUICMembershipCallNevernotified planwas goingto termCustomerBreathsheavily inphoneCustomerYells atyouTrying tolog intothe wrongwebsiteThreatenedChargebackUpdatingExpDateMemberflauntsWealthCustomerCalls youthe wrongnameCustomerStates theycancelledpolicymonths agoStopCalling meresponsefrom ACCallAbandonedCustomerCoughsinto thephoneDemandsSupervisorHumanaCallGroupCall

Bad Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change Form
  2. "Never authorized this charge"
  3. Spouse talks over caller angrily
  4. Spam Call
  5. Customer Swears at you
  6. Needs to speak with Shannon
  7. Demands Refund
  8. Multiple CXL
  9. Needs to speak with Claims
  10. 1095 Form
  11. AUIC Membership Call
  12. Never notified plan was going to term
  13. Customer Breaths heavily in phone
  14. Customer Yells at you
  15. Trying to log into the wrong website
  16. Threatened Charge back
  17. Updating Exp Date
  18. Member flaunts Wealth
  19. Customer Calls you the wrong name
  20. Customer States they cancelled policy months ago
  21. Stop Calling me response from AC
  22. Call Abandoned
  23. Customer Coughs into the phone
  24. Demands Supervisor
  25. Humana Call
  26. Group Call