CustomerCoughsinto thephone1095Form"Neverauthorizedthischarge"CustomerCalls youthe wrongnameCallAbandonedTrying tolog intothe wrongwebsiteAUICMembershipCallChangeFormThreatenedChargebackCustomerBreathsheavily inphoneNevernotified planwas goingto termUpdatingExpDateDemandsSupervisorNeeds tospeakwithClaimsHumanaCallStopCalling meresponsefrom ACCustomerSwearsat youMultipleCXLNeeds tospeakwithShannonDemandsRefundCustomerYells atyouSpousetalks overcallerangrilyCustomerStates theycancelledpolicymonths agoMemberflauntsWealthSpamCallGroupCallCustomerCoughsinto thephone1095Form"Neverauthorizedthischarge"CustomerCalls youthe wrongnameCallAbandonedTrying tolog intothe wrongwebsiteAUICMembershipCallChangeFormThreatenedChargebackCustomerBreathsheavily inphoneNevernotified planwas goingto termUpdatingExpDateDemandsSupervisorNeeds tospeakwithClaimsHumanaCallStopCalling meresponsefrom ACCustomerSwearsat youMultipleCXLNeeds tospeakwithShannonDemandsRefundCustomerYells atyouSpousetalks overcallerangrilyCustomerStates theycancelledpolicymonths agoMemberflauntsWealthSpamCallGroupCall

Bad Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Coughs into the phone
  2. 1095 Form
  3. "Never authorized this charge"
  4. Customer Calls you the wrong name
  5. Call Abandoned
  6. Trying to log into the wrong website
  7. AUIC Membership Call
  8. Change Form
  9. Threatened Charge back
  10. Customer Breaths heavily in phone
  11. Never notified plan was going to term
  12. Updating Exp Date
  13. Demands Supervisor
  14. Needs to speak with Claims
  15. Humana Call
  16. Stop Calling me response from AC
  17. Customer Swears at you
  18. Multiple CXL
  19. Needs to speak with Shannon
  20. Demands Refund
  21. Customer Yells at you
  22. Spouse talks over caller angrily
  23. Customer States they cancelled policy months ago
  24. Member flaunts Wealth
  25. Spam Call
  26. Group Call