Recite theAPRONmodel toAriMeet a newcustomer andgreet them byname 3 visitsin a rowTeach yourSMsomethingnew (sbuxrelated)Complete& reviewSSV Quizw/ AriCoach 5partners onmissedcustomerconnectionopportunitiesTell Ari whatthe SSVapproachpattern isCoach 5partners onmaintaininglobbycleanlinessConvince anew customerto sign up forSbux RewardsAsk a non-regularcustomer abouttheir experiencein our storeHave acustomergreet youby nameFind acustomerwho's visitingReno for the1st timeCoach 5partners touse a spoonw/ no foamdrinksCoach 5partnerson baringcleanlyUse a for-here orreusable cup5 shifts in arowRecognizea partnerw/ greenapron cardSend Ari apicture of adrink you'reproud ofActivelysample afood itemMeet aCustomerwho's visitingfrom out of theCountryFind acustomer whohas neverbeen toStarbucksFind acustomerwho's neverbeen toTahoeShareyour Latteart w/ acustomerUpsell 3lbs ofcoffee in 1shiftFind acustomerthat raiseschickensDo BaristaCheck-ins w/every partner3 shifts in arowRecite theAPRONmodel toAriMeet a newcustomer andgreet them byname 3 visitsin a rowTeach yourSMsomethingnew (sbuxrelated)Complete& reviewSSV Quizw/ AriCoach 5partners onmissedcustomerconnectionopportunitiesTell Ari whatthe SSVapproachpattern isCoach 5partners onmaintaininglobbycleanlinessConvince anew customerto sign up forSbux RewardsAsk a non-regularcustomer abouttheir experiencein our storeHave acustomergreet youby nameFind acustomerwho's visitingReno for the1st timeCoach 5partners touse a spoonw/ no foamdrinksCoach 5partnerson baringcleanlyUse a for-here orreusable cup5 shifts in arowRecognizea partnerw/ greenapron cardSend Ari apicture of adrink you'reproud ofActivelysample afood itemMeet aCustomerwho's visitingfrom out of theCountryFind acustomer whohas neverbeen toStarbucksFind acustomerwho's neverbeen toTahoeShareyour Latteart w/ acustomerUpsell 3lbs ofcoffee in 1shiftFind acustomerthat raiseschickensDo BaristaCheck-ins w/every partner3 shifts in arow

Shift Supervisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recite the APRON model to Ari
  2. Meet a new customer and greet them by name 3 visits in a row
  3. Teach your SM something new (sbux related)
  4. Complete & review SSV Quiz w/ Ari
  5. Coach 5 partners on missed customer connection opportunities
  6. Tell Ari what the SSV approach pattern is
  7. Coach 5 partners on maintaining lobby cleanliness
  8. Convince a new customer to sign up for Sbux Rewards
  9. Ask a non-regular customer about their experience in our store
  10. Have a customer greet you by name
  11. Find a customer who's visiting Reno for the 1st time
  12. Coach 5 partners to use a spoon w/ no foam drinks
  13. Coach 5 partners on baring cleanly
  14. Use a for-here or reusable cup 5 shifts in a row
  15. Recognize a partner w/ green apron card
  16. Send Ari a picture of a drink you're proud of
  17. Actively sample a food item
  18. Meet a Customer who's visiting from out of the Country
  19. Find a customer who has never been to Starbucks
  20. Find a customer who's never been to Tahoe
  21. Share your Latte art w/ a customer
  22. Upsell 3 lbs of coffee in 1 shift
  23. Find a customer that raises chickens
  24. Do Barista Check-ins w/ every partner 3 shifts in a row