understandrespectsayhellolistenapologizeactivelylistenExpressempathyVAVoiceswelcomeRespondexcellenceinnovativetakeactionemotionqualityfirsteffectivenessconnectopenconnectWECAREadvocacycommitmentown themomentaccessibleintegratedtrustworthyICAREeaseinterruptionborneintegrityagileMILXgratitudeExplainVeteranunderstandrespectsayhellolistenapologizeactivelylistenExpressempathyVAVoiceswelcomeRespondexcellenceinnovativetakeactionemotionqualityfirsteffectivenessconnectopenconnectWECAREadvocacycommitmentown themomentaccessibleintegratedtrustworthyICAREeaseinterruptionborneintegrityagileMILXgratitudeExplainVeteran

Connecting To Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. understand
  2. respect
  3. say hello
  4. listen
  5. apologize
  6. actively
  7. listen
  8. Express
  9. empathy
  10. VA Voices
  11. welcome
  12. Respond
  13. excellence
  14. innovative
  15. take action
  16. emotion
  17. quality
  18. first
  19. effectiveness
  20. connect
  21. open
  22. connect
  23. WECARE
  24. advocacy
  25. commitment
  26. own the moment
  27. accessible
  28. integrated
  29. trustworthy
  30. ICARE
  31. ease
  32. interruption
  33. borne
  34. integrity
  35. agile
  36. MILX
  37. gratitude
  38. Explain
  39. Veteran