PerfectSurveyBrandedHomeDepotRefundedan MAorderAddressChangeChatCustomeris fromCanadaDe-escalatedthecustomerCustomeris fromAlaskaMilitaryDiscountChatBOSSCancelTaxExemptChatCopiedan orderin CDAAddressChangeChatRefundedan MAorderSpokewith astoremanagerStatswere inthe greenall dayCanceleda GMOrderHad tocall thecustomerUsed 4powerwords in 1chatChattedwith astoreassociateEducated thecustomerabout MyAccountSpoke withcustomerabout anHDPPFound aprice matchfor ourcustomerCreatedan RGAcaseBuiltrapportwith thecustomerPerfectSurveyBrandedHomeDepotRefundedan MAorderAddressChangeChatCustomeris fromCanadaDe-escalatedthecustomerCustomeris fromAlaskaMilitaryDiscountChatBOSSCancelTaxExemptChatCopiedan orderin CDAAddressChangeChatRefundedan MAorderSpokewith astoremanagerStatswere inthe greenall dayCanceleda GMOrderHad tocall thecustomerUsed 4powerwords in 1chatChattedwith astoreassociateEducated thecustomerabout MyAccountSpoke withcustomerabout anHDPPFound aprice matchfor ourcustomerCreatedan RGAcaseBuiltrapportwith thecustomer

HOMER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Perfect Survey
  2. Branded Home Depot
  3. Refunded an MA order
  4. Address Change Chat
  5. Customer is from Canada
  6. De-escalated the customer
  7. Customer is from Alaska
  8. Military Discount Chat
  9. BOSS Cancel
  10. Tax Exempt Chat
  11. Copied an order in CDA
  12. Address Change Chat
  13. Refunded an MA order
  14. Spoke with a store manager
  15. Stats were in the green all day
  16. Canceled a GM Order
  17. Had to call the customer
  18. Used 4 power words in 1 chat
  19. Chatted with a store associate
  20. Educated the customer about My Account
  21. Spoke with customer about an HDPP
  22. Found a price match for our customer
  23. Created an RGA case
  24. Built rapport with the customer