Refundedan MAorderDe-escalatedthecustomerCreatedan RGAcaseSpokewith astoremanagerBuiltrapportwith thecustomerSpoke withcustomerabout anHDPPMilitaryDiscountChatBOSSCancelEducated thecustomerabout MyAccountCustomeris fromAlaskaAddressChangeChatChattedwith astoreassociateCanceleda GMOrderPerfectSurveyBrandedHomeDepotAddressChangeChatCustomeris fromCanadaUsed 4powerwords in 1chatCopiedan orderin CDAStatswere inthe greenall dayRefundedan MAorderFound aprice matchfor ourcustomerHad tocall thecustomerTaxExemptChatRefundedan MAorderDe-escalatedthecustomerCreatedan RGAcaseSpokewith astoremanagerBuiltrapportwith thecustomerSpoke withcustomerabout anHDPPMilitaryDiscountChatBOSSCancelEducated thecustomerabout MyAccountCustomeris fromAlaskaAddressChangeChatChattedwith astoreassociateCanceleda GMOrderPerfectSurveyBrandedHomeDepotAddressChangeChatCustomeris fromCanadaUsed 4powerwords in 1chatCopiedan orderin CDAStatswere inthe greenall dayRefundedan MAorderFound aprice matchfor ourcustomerHad tocall thecustomerTaxExemptChat

HOMER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refunded an MA order
  2. De-escalated the customer
  3. Created an RGA case
  4. Spoke with a store manager
  5. Built rapport with the customer
  6. Spoke with customer about an HDPP
  7. Military Discount Chat
  8. BOSS Cancel
  9. Educated the customer about My Account
  10. Customer is from Alaska
  11. Address Change Chat
  12. Chatted with a store associate
  13. Canceled a GM Order
  14. Perfect Survey
  15. Branded Home Depot
  16. Address Change Chat
  17. Customer is from Canada
  18. Used 4 power words in 1 chat
  19. Copied an order in CDA
  20. Stats were in the green all day
  21. Refunded an MA order
  22. Found a price match for our customer
  23. Had to call the customer
  24. Tax Exempt Chat