Address Change Chat Customer is from Canada Had to call the customer Perfect Survey Educated the customer about My Account Customer is from Alaska Spoke with customer about an HDPP Canceled a GM Order Found a price match for our customer BOSS Cancel Built rapport with the customer Tax Exempt Chat Branded Home Depot Created an RGA case Refunded an MA order Military Discount Chat Stats were in the green all day De- escalated the customer Chatted with a store associate Used 4 power words in 1 chat Address Change Chat Spoke with a store manager Refunded an MA order Copied an order in CDA Address Change Chat Customer is from Canada Had to call the customer Perfect Survey Educated the customer about My Account Customer is from Alaska Spoke with customer about an HDPP Canceled a GM Order Found a price match for our customer BOSS Cancel Built rapport with the customer Tax Exempt Chat Branded Home Depot Created an RGA case Refunded an MA order Military Discount Chat Stats were in the green all day De- escalated the customer Chatted with a store associate Used 4 power words in 1 chat Address Change Chat Spoke with a store manager Refunded an MA order Copied an order in CDA
HOMER - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Address Change
Chat
Customer is from Canada
Had to call the customer
Perfect Survey
Educated the customer about My Account
Customer is from Alaska
Spoke with customer about an HDPP
Canceled a GM Order
Found a price match for our customer
BOSS Cancel
Built rapport with the customer
Tax Exempt Chat
Branded Home Depot
Created an RGA case
Refunded an MA order
Military Discount Chat
Stats were in the green all day
De-escalated the customer
Chatted with a store associate
Used 4 power words in 1 chat
Address Change Chat
Spoke with a store manager
Refunded an MA order
Copied an order in CDA