Offered morethan 1solution forcomparableitem.CalledGE/vendorfor thecustomer.Placed aGM orderfor thecustomer.Receivedall 5's on4 in a rollsurvey.recapcomplete orderat the end ofthe call for thecustomer.Verified aline itemon theorder.Checkeditem inback ordereta date.Receivedall 5's on2 in a rollsurvey.Gave alloptions forSTH returnoptionscustomer.Used 3 power-words in thechat based onErica's helpfullist.Called thecustomerby name.Asked forordernumber,name andbilling inforeach outto Resregardingan order.Helped a teammember witha question inthe chat.vendor/store stated willcontactcustomerregarding theirorder.Found analternateitem.Asked ifadditionalhelp wasneeded.Askedcustomer ifthey are fullysatisfied.Used 3smiley facesthroughoutthe teamchat.Placed aBODFSorder for thecustomer.Cancelledand reordered forthe customerReceivedall 5's on asurvey forthe day.Called thestore forthecustomer.Answereda questionabout itemspecs.Offered morethan 1solution forcomparableitem.CalledGE/vendorfor thecustomer.Placed aGM orderfor thecustomer.Receivedall 5's on4 in a rollsurvey.recapcomplete orderat the end ofthe call for thecustomer.Verified aline itemon theorder.Checkeditem inback ordereta date.Receivedall 5's on2 in a rollsurvey.Gave alloptions forSTH returnoptionscustomer.Used 3 power-words in thechat based onErica's helpfullist.Called thecustomerby name.Asked forordernumber,name andbilling inforeach outto Resregardingan order.Helped a teammember witha question inthe chat.vendor/store stated willcontactcustomerregarding theirorder.Found analternateitem.Asked ifadditionalhelp wasneeded.Askedcustomer ifthey are fullysatisfied.Used 3smiley facesthroughoutthe teamchat.Placed aBODFSorder for thecustomer.Cancelledand reordered forthe customerReceivedall 5's on asurvey forthe day.Called thestore forthecustomer.Answereda questionabout itemspecs.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
B
4
I
5
I
6
B
7
B
8
O
9
G
10
G
11
O
12
G
13
G
14
N
15
N
16
B
17
G
18
N
19
B
20
O
21
O
22
N
23
I
24
I
  1. O-Offered more than 1 solution for comparable item.
  2. I-Called GE/vendor for the customer.
  3. B-Placed a GM order for the customer.
  4. I-Received all 5's on 4 in a roll survey.
  5. I-recap complete order at the end of the call for the customer.
  6. B-Verified a line item on the order.
  7. B-Checked item in back order eta date.
  8. O-Received all 5's on 2 in a roll survey.
  9. G-Gave all options for STH return options customer.
  10. G-Used 3 power-words in the chat based on Erica's helpful list.
  11. O-Called the customer by name.
  12. G-Asked for order number, name and billing info
  13. G-reach out to Res regarding an order.
  14. N-Helped a team member with a question in the chat.
  15. N-vendor/ store stated will contact customer regarding their order.
  16. B-Found an alternate item.
  17. G-Asked if additional help was needed.
  18. N-Asked customer if they are fully satisfied.
  19. B-Used 3 smiley faces throughout the team chat.
  20. O-Placed a BODFS order for the customer.
  21. O-Cancelled and re ordered for the customer
  22. N-Received all 5's on a survey for the day.
  23. I-Called the store for the customer.
  24. I-Answered a question about item specs.