vendor/store stated willcontactcustomerregarding theirorder.reach outto Resregardingan order.Helped a teammember witha question inthe chat.Receivedall 5's on asurvey forthe day.Asked forordernumber,name andbilling infoUsed 3 power-words in thechat based onErica's helpfullist.recapcomplete orderat the end ofthe call for thecustomer.Offered morethan 1solution forcomparableitem.Gave alloptions forSTH returnoptionscustomer.Placed aBODFSorder for thecustomer.Cancelledand reordered forthe customerCheckeditem inback ordereta date.CalledGE/vendorfor thecustomer.Used 3smiley facesthroughoutthe teamchat.Verified aline itemon theorder.Receivedall 5's on4 in a rollsurvey.Called thecustomerby name.Askedcustomer ifthey are fullysatisfied.Asked ifadditionalhelp wasneeded.Receivedall 5's on2 in a rollsurvey.Called thestore forthecustomer.Placed aGM orderfor thecustomer.Answereda questionabout itemspecs.Found analternateitem.vendor/store stated willcontactcustomerregarding theirorder.reach outto Resregardingan order.Helped a teammember witha question inthe chat.Receivedall 5's on asurvey forthe day.Asked forordernumber,name andbilling infoUsed 3 power-words in thechat based onErica's helpfullist.recapcomplete orderat the end ofthe call for thecustomer.Offered morethan 1solution forcomparableitem.Gave alloptions forSTH returnoptionscustomer.Placed aBODFSorder for thecustomer.Cancelledand reordered forthe customerCheckeditem inback ordereta date.CalledGE/vendorfor thecustomer.Used 3smiley facesthroughoutthe teamchat.Verified aline itemon theorder.Receivedall 5's on4 in a rollsurvey.Called thecustomerby name.Askedcustomer ifthey are fullysatisfied.Asked ifadditionalhelp wasneeded.Receivedall 5's on2 in a rollsurvey.Called thestore forthecustomer.Placed aGM orderfor thecustomer.Answereda questionabout itemspecs.Found analternateitem.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
N
4
N
5
G
6
G
7
I
8
O
9
G
10
O
11
O
12
B
13
I
14
B
15
B
16
I
17
O
18
N
19
G
20
O
21
I
22
B
23
I
24
B
  1. N-vendor/ store stated will contact customer regarding their order.
  2. G-reach out to Res regarding an order.
  3. N-Helped a team member with a question in the chat.
  4. N-Received all 5's on a survey for the day.
  5. G-Asked for order number, name and billing info
  6. G-Used 3 power-words in the chat based on Erica's helpful list.
  7. I-recap complete order at the end of the call for the customer.
  8. O-Offered more than 1 solution for comparable item.
  9. G-Gave all options for STH return options customer.
  10. O-Placed a BODFS order for the customer.
  11. O-Cancelled and re ordered for the customer
  12. B-Checked item in back order eta date.
  13. I-Called GE/vendor for the customer.
  14. B-Used 3 smiley faces throughout the team chat.
  15. B-Verified a line item on the order.
  16. I-Received all 5's on 4 in a roll survey.
  17. O-Called the customer by name.
  18. N-Asked customer if they are fully satisfied.
  19. G-Asked if additional help was needed.
  20. O-Received all 5's on 2 in a roll survey.
  21. I-Called the store for the customer.
  22. B-Placed a GM order for the customer.
  23. I-Answered a question about item specs.
  24. B-Found an alternate item.