Checkeditem inback ordereta date.Placed aGM orderfor thecustomer.Helped a teammember witha question inthe chat.Called thecustomerby name.Placed aBODFSorder for thecustomer.Receivedall 5's on asurvey forthe day.Answereda questionabout itemspecs.Receivedall 5's on4 in a rollsurvey.Cancelledand reordered forthe customerReceivedall 5's on2 in a rollsurvey.Asked forordernumber,name andbilling infoAsked ifadditionalhelp wasneeded.Offered morethan 1solution forcomparableitem.Used 3smiley facesthroughoutthe teamchat.Called thestore forthecustomer.Askedcustomer ifthey are fullysatisfied.CalledGE/vendorfor thecustomer.vendor/store stated willcontactcustomerregarding theirorder.recapcomplete orderat the end ofthe call for thecustomer.reach outto Resregardingan order.Used 3 power-words in thechat based onErica's helpfullist.Verified aline itemon theorder.Found analternateitem.Gave alloptions forSTH returnoptionscustomer.Checkeditem inback ordereta date.Placed aGM orderfor thecustomer.Helped a teammember witha question inthe chat.Called thecustomerby name.Placed aBODFSorder for thecustomer.Receivedall 5's on asurvey forthe day.Answereda questionabout itemspecs.Receivedall 5's on4 in a rollsurvey.Cancelledand reordered forthe customerReceivedall 5's on2 in a rollsurvey.Asked forordernumber,name andbilling infoAsked ifadditionalhelp wasneeded.Offered morethan 1solution forcomparableitem.Used 3smiley facesthroughoutthe teamchat.Called thestore forthecustomer.Askedcustomer ifthey are fullysatisfied.CalledGE/vendorfor thecustomer.vendor/store stated willcontactcustomerregarding theirorder.recapcomplete orderat the end ofthe call for thecustomer.reach outto Resregardingan order.Used 3 power-words in thechat based onErica's helpfullist.Verified aline itemon theorder.Found analternateitem.Gave alloptions forSTH returnoptionscustomer.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
O
5
O
6
N
7
I
8
I
9
O
10
O
11
G
12
G
13
O
14
B
15
I
16
N
17
I
18
N
19
I
20
G
21
G
22
B
23
B
24
G
  1. B-Checked item in back order eta date.
  2. B-Placed a GM order for the customer.
  3. N-Helped a team member with a question in the chat.
  4. O-Called the customer by name.
  5. O-Placed a BODFS order for the customer.
  6. N-Received all 5's on a survey for the day.
  7. I-Answered a question about item specs.
  8. I-Received all 5's on 4 in a roll survey.
  9. O-Cancelled and re ordered for the customer
  10. O-Received all 5's on 2 in a roll survey.
  11. G-Asked for order number, name and billing info
  12. G-Asked if additional help was needed.
  13. O-Offered more than 1 solution for comparable item.
  14. B-Used 3 smiley faces throughout the team chat.
  15. I-Called the store for the customer.
  16. N-Asked customer if they are fully satisfied.
  17. I-Called GE/vendor for the customer.
  18. N-vendor/ store stated will contact customer regarding their order.
  19. I-recap complete order at the end of the call for the customer.
  20. G-reach out to Res regarding an order.
  21. G-Used 3 power-words in the chat based on Erica's helpful list.
  22. B-Verified a line item on the order.
  23. B-Found an alternate item.
  24. G-Gave all options for STH return options customer.