CalledGE/vendorfor thecustomer.Checkeditem inback ordereta date.Receivedall 5's on2 in a rollsurvey.Cancelledand reordered forthe customerAskedcustomer ifthey are fullysatisfied.Receivedall 5's on asurvey forthe day.Found analternateitem.Verified aline itemon theorder.Placed aGM orderfor thecustomer.Gave alloptions forSTH returnoptionscustomer.Asked ifadditionalhelp wasneeded.vendor/store stated willcontactcustomerregarding theirorder.Helped a teammember witha question inthe chat.Used 3 power-words in thechat based onErica's helpfullist.Receivedall 5's on4 in a rollsurvey.recapcomplete orderat the end ofthe call for thecustomer.Offered morethan 1solution forcomparableitem.Placed aBODFSorder for thecustomer.Answereda questionabout itemspecs.Called thestore forthecustomer.Used 3smiley facesthroughoutthe teamchat.reach outto Resregardingan order.Asked forordernumber,name andbilling infoCalled thecustomerby name.CalledGE/vendorfor thecustomer.Checkeditem inback ordereta date.Receivedall 5's on2 in a rollsurvey.Cancelledand reordered forthe customerAskedcustomer ifthey are fullysatisfied.Receivedall 5's on asurvey forthe day.Found analternateitem.Verified aline itemon theorder.Placed aGM orderfor thecustomer.Gave alloptions forSTH returnoptionscustomer.Asked ifadditionalhelp wasneeded.vendor/store stated willcontactcustomerregarding theirorder.Helped a teammember witha question inthe chat.Used 3 power-words in thechat based onErica's helpfullist.Receivedall 5's on4 in a rollsurvey.recapcomplete orderat the end ofthe call for thecustomer.Offered morethan 1solution forcomparableitem.Placed aBODFSorder for thecustomer.Answereda questionabout itemspecs.Called thestore forthecustomer.Used 3smiley facesthroughoutthe teamchat.reach outto Resregardingan order.Asked forordernumber,name andbilling infoCalled thecustomerby name.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
O
5
N
6
N
7
B
8
B
9
B
10
G
11
G
12
N
13
N
14
G
15
I
16
I
17
O
18
O
19
I
20
I
21
B
22
G
23
G
24
O
  1. I-Called GE/vendor for the customer.
  2. B-Checked item in back order eta date.
  3. O-Received all 5's on 2 in a roll survey.
  4. O-Cancelled and re ordered for the customer
  5. N-Asked customer if they are fully satisfied.
  6. N-Received all 5's on a survey for the day.
  7. B-Found an alternate item.
  8. B-Verified a line item on the order.
  9. B-Placed a GM order for the customer.
  10. G-Gave all options for STH return options customer.
  11. G-Asked if additional help was needed.
  12. N-vendor/ store stated will contact customer regarding their order.
  13. N-Helped a team member with a question in the chat.
  14. G-Used 3 power-words in the chat based on Erica's helpful list.
  15. I-Received all 5's on 4 in a roll survey.
  16. I-recap complete order at the end of the call for the customer.
  17. O-Offered more than 1 solution for comparable item.
  18. O-Placed a BODFS order for the customer.
  19. I-Answered a question about item specs.
  20. I-Called the store for the customer.
  21. B-Used 3 smiley faces throughout the team chat.
  22. G-reach out to Res regarding an order.
  23. G-Asked for order number, name and billing info
  24. O-Called the customer by name.