Cancelledand reordered forthe customerGave alloptions forSTH returnoptionscustomer.Verified aline itemon theorder.Receivedall 5's on4 in a rollsurvey.Found analternateitem.Receivedall 5's on2 in a rollsurvey.Used 3smiley facesthroughoutthe teamchat.Askedcustomer ifthey are fullysatisfied.recapcomplete orderat the end ofthe call for thecustomer.Receivedall 5's on asurvey forthe day.reach outto Resregardingan order.Answereda questionabout itemspecs.Placed aBODFSorder for thecustomer.Offered morethan 1solution forcomparableitem.CalledGE/vendorfor thecustomer.Helped a teammember witha question inthe chat.Called thestore forthecustomer.Asked ifadditionalhelp wasneeded.Checkeditem inback ordereta date.Called thecustomerby name.Placed aGM orderfor thecustomer.Asked forordernumber,name andbilling infoUsed 3 power-words in thechat based onErica's helpfullist.vendor/store stated willcontactcustomerregarding theirorder.Cancelledand reordered forthe customerGave alloptions forSTH returnoptionscustomer.Verified aline itemon theorder.Receivedall 5's on4 in a rollsurvey.Found analternateitem.Receivedall 5's on2 in a rollsurvey.Used 3smiley facesthroughoutthe teamchat.Askedcustomer ifthey are fullysatisfied.recapcomplete orderat the end ofthe call for thecustomer.Receivedall 5's on asurvey forthe day.reach outto Resregardingan order.Answereda questionabout itemspecs.Placed aBODFSorder for thecustomer.Offered morethan 1solution forcomparableitem.CalledGE/vendorfor thecustomer.Helped a teammember witha question inthe chat.Called thestore forthecustomer.Asked ifadditionalhelp wasneeded.Checkeditem inback ordereta date.Called thecustomerby name.Placed aGM orderfor thecustomer.Asked forordernumber,name andbilling infoUsed 3 power-words in thechat based onErica's helpfullist.vendor/store stated willcontactcustomerregarding theirorder.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
B
4
I
5
B
6
O
7
B
8
N
9
I
10
N
11
G
12
I
13
O
14
O
15
I
16
N
17
I
18
G
19
B
20
O
21
B
22
G
23
G
24
N
  1. O-Cancelled and re ordered for the customer
  2. G-Gave all options for STH return options customer.
  3. B-Verified a line item on the order.
  4. I-Received all 5's on 4 in a roll survey.
  5. B-Found an alternate item.
  6. O-Received all 5's on 2 in a roll survey.
  7. B-Used 3 smiley faces throughout the team chat.
  8. N-Asked customer if they are fully satisfied.
  9. I-recap complete order at the end of the call for the customer.
  10. N-Received all 5's on a survey for the day.
  11. G-reach out to Res regarding an order.
  12. I-Answered a question about item specs.
  13. O-Placed a BODFS order for the customer.
  14. O-Offered more than 1 solution for comparable item.
  15. I-Called GE/vendor for the customer.
  16. N-Helped a team member with a question in the chat.
  17. I-Called the store for the customer.
  18. G-Asked if additional help was needed.
  19. B-Checked item in back order eta date.
  20. O-Called the customer by name.
  21. B-Placed a GM order for the customer.
  22. G-Asked for order number, name and billing info
  23. G-Used 3 power-words in the chat based on Erica's helpful list.
  24. N-vendor/ store stated will contact customer regarding their order.