Checkeditem inback ordereta date.Found analternateitem.Asked forordernumber,name andbilling infoGave alloptions forSTH returnoptionscustomer.Offered morethan 1solution forcomparableitem.Called thestore forthecustomer.Verified aline itemon theorder.reach outto Resregardingan order.Cancelledand reordered forthe customerCalledGE/vendorfor thecustomer.Placed aBODFSorder for thecustomer.vendor/store stated willcontactcustomerregarding theirorder.Receivedall 5's on2 in a rollsurvey.Answereda questionabout itemspecs.Helped a teammember witha question inthe chat.Askedcustomer ifthey are fullysatisfied.Called thecustomerby name.Asked ifadditionalhelp wasneeded.Used 3 power-words in thechat based onErica's helpfullist.recapcomplete orderat the end ofthe call for thecustomer.Receivedall 5's on asurvey forthe day.Receivedall 5's on4 in a rollsurvey.Used 3smiley facesthroughoutthe teamchat.Placed aGM orderfor thecustomer.Checkeditem inback ordereta date.Found analternateitem.Asked forordernumber,name andbilling infoGave alloptions forSTH returnoptionscustomer.Offered morethan 1solution forcomparableitem.Called thestore forthecustomer.Verified aline itemon theorder.reach outto Resregardingan order.Cancelledand reordered forthe customerCalledGE/vendorfor thecustomer.Placed aBODFSorder for thecustomer.vendor/store stated willcontactcustomerregarding theirorder.Receivedall 5's on2 in a rollsurvey.Answereda questionabout itemspecs.Helped a teammember witha question inthe chat.Askedcustomer ifthey are fullysatisfied.Called thecustomerby name.Asked ifadditionalhelp wasneeded.Used 3 power-words in thechat based onErica's helpfullist.recapcomplete orderat the end ofthe call for thecustomer.Receivedall 5's on asurvey forthe day.Receivedall 5's on4 in a rollsurvey.Used 3smiley facesthroughoutthe teamchat.Placed aGM orderfor thecustomer.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
G
4
G
5
O
6
I
7
B
8
G
9
O
10
I
11
O
12
N
13
O
14
I
15
N
16
N
17
O
18
G
19
G
20
I
21
N
22
I
23
B
24
B
  1. B-Checked item in back order eta date.
  2. B-Found an alternate item.
  3. G-Asked for order number, name and billing info
  4. G-Gave all options for STH return options customer.
  5. O-Offered more than 1 solution for comparable item.
  6. I-Called the store for the customer.
  7. B-Verified a line item on the order.
  8. G-reach out to Res regarding an order.
  9. O-Cancelled and re ordered for the customer
  10. I-Called GE/vendor for the customer.
  11. O-Placed a BODFS order for the customer.
  12. N-vendor/ store stated will contact customer regarding their order.
  13. O-Received all 5's on 2 in a roll survey.
  14. I-Answered a question about item specs.
  15. N-Helped a team member with a question in the chat.
  16. N-Asked customer if they are fully satisfied.
  17. O-Called the customer by name.
  18. G-Asked if additional help was needed.
  19. G-Used 3 power-words in the chat based on Erica's helpful list.
  20. I-recap complete order at the end of the call for the customer.
  21. N-Received all 5's on a survey for the day.
  22. I-Received all 5's on 4 in a roll survey.
  23. B-Used 3 smiley faces throughout the team chat.
  24. B-Placed a GM order for the customer.