Placed aGM orderfor thecustomer.Receivedall 5's on asurvey forthe day.Used 3 power-words in thechat based onErica's helpfullist.Found analternateitem.recapcomplete orderat the end ofthe call for thecustomer.Verified aline itemon theorder.vendor/store stated willcontactcustomerregarding theirorder.Asked forordernumber,name andbilling infoCalled thestore forthecustomer.Offered morethan 1solution forcomparableitem.Receivedall 5's on2 in a rollsurvey.Gave alloptions forSTH returnoptionscustomer.Asked ifadditionalhelp wasneeded.Placed aBODFSorder for thecustomer.Used 3smiley facesthroughoutthe teamchat.reach outto Resregardingan order.CalledGE/vendorfor thecustomer.Helped a teammember witha question inthe chat.Called thecustomerby name.Askedcustomer ifthey are fullysatisfied.Receivedall 5's on4 in a rollsurvey.Cancelledand reordered forthe customerAnswereda questionabout itemspecs.Checkeditem inback ordereta date.Placed aGM orderfor thecustomer.Receivedall 5's on asurvey forthe day.Used 3 power-words in thechat based onErica's helpfullist.Found analternateitem.recapcomplete orderat the end ofthe call for thecustomer.Verified aline itemon theorder.vendor/store stated willcontactcustomerregarding theirorder.Asked forordernumber,name andbilling infoCalled thestore forthecustomer.Offered morethan 1solution forcomparableitem.Receivedall 5's on2 in a rollsurvey.Gave alloptions forSTH returnoptionscustomer.Asked ifadditionalhelp wasneeded.Placed aBODFSorder for thecustomer.Used 3smiley facesthroughoutthe teamchat.reach outto Resregardingan order.CalledGE/vendorfor thecustomer.Helped a teammember witha question inthe chat.Called thecustomerby name.Askedcustomer ifthey are fullysatisfied.Receivedall 5's on4 in a rollsurvey.Cancelledand reordered forthe customerAnswereda questionabout itemspecs.Checkeditem inback ordereta date.

HOME DEPOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
G
4
B
5
I
6
B
7
N
8
G
9
I
10
O
11
O
12
G
13
G
14
O
15
B
16
G
17
I
18
N
19
O
20
N
21
I
22
O
23
I
24
B
  1. B-Placed a GM order for the customer.
  2. N-Received all 5's on a survey for the day.
  3. G-Used 3 power-words in the chat based on Erica's helpful list.
  4. B-Found an alternate item.
  5. I-recap complete order at the end of the call for the customer.
  6. B-Verified a line item on the order.
  7. N-vendor/ store stated will contact customer regarding their order.
  8. G-Asked for order number, name and billing info
  9. I-Called the store for the customer.
  10. O-Offered more than 1 solution for comparable item.
  11. O-Received all 5's on 2 in a roll survey.
  12. G-Gave all options for STH return options customer.
  13. G-Asked if additional help was needed.
  14. O-Placed a BODFS order for the customer.
  15. B-Used 3 smiley faces throughout the team chat.
  16. G-reach out to Res regarding an order.
  17. I-Called GE/vendor for the customer.
  18. N-Helped a team member with a question in the chat.
  19. O-Called the customer by name.
  20. N-Asked customer if they are fully satisfied.
  21. I-Received all 5's on 4 in a roll survey.
  22. O-Cancelled and re ordered for the customer
  23. I-Answered a question about item specs.
  24. B-Checked item in back order eta date.