Weekly- No Break Overage Met Weekly Efficiency Used my resources on a call No Overtime Met Weekly QA No Overtime Set Up Card Services Case Call Deescalate Case# 92% QA Set up RS Dispatch in St. Joe MO Kudos Call 100% QA Weekly- No Coaching Emails 92% Roadside QA Met goal in Additional metrics Weekly-No Time Sheet Corrections Read/Reply to all Emails 92% QA Met Weekly AHT 100% QA One Week of perfect attendance 100% Roadside QA Weekly- No TC Case Errors Weekly-No Time Sheet Corrections Weekly- No Break Overage Met Weekly Efficiency Used my resources on a call No Overtime Met Weekly QA No Overtime Set Up Card Services Case Call Deescalate Case# 92% QA Set up RS Dispatch in St. Joe MO Kudos Call 100% QA Weekly- No Coaching Emails 92% Roadside QA Met goal in Additional metrics Weekly-No Time Sheet Corrections Read/Reply to all Emails 92% QA Met Weekly AHT 100% QA One Week of perfect attendance 100% Roadside QA Weekly- No TC Case Errors Weekly-No Time Sheet Corrections
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Weekly-No Break Overage
G-Met Weekly Efficiency
N-Used my resources on a call
O-No Overtime
N-Met Weekly QA
O-No Overtime
I-Set Up Card Services Case
B-Call Deescalate
Case#
I-92% QA
N-Set up RS Dispatch in St. Joe MO
B-Kudos Call
G-100% QA
O-Weekly-No Coaching Emails
G-92% Roadside QA
I-
G-Met goal in Additional metrics
B-Weekly-No Time Sheet Corrections
B-
N-Read/Reply to all Emails
O-92% QA
I-Met Weekly
AHT
B-100% QA
I-One Week of perfect attendance
O-100% Roadside QA
N-
G-Weekly-No TC Case Errors
B-Weekly-No Time Sheet Corrections