Weekly- No TC Case Errors Met Weekly Efficiency Read/Reply to all Emails 100% QA 100% Roadside QA Met Weekly AHT Weekly-No Time Sheet Corrections Met Weekly QA Set Up Card Services Case 92% QA Used my resources on a call No Overtime 100% QA No Overtime Weekly-No Time Sheet Corrections Weekly- No Coaching Emails 92% QA 92% Roadside QA Set up RS Dispatch in St. Joe MO Met goal in Additional metrics Call Deescalate Case# Weekly- No Break Overage Kudos Call One Week of perfect attendance Weekly- No TC Case Errors Met Weekly Efficiency Read/Reply to all Emails 100% QA 100% Roadside QA Met Weekly AHT Weekly-No Time Sheet Corrections Met Weekly QA Set Up Card Services Case 92% QA Used my resources on a call No Overtime 100% QA No Overtime Weekly-No Time Sheet Corrections Weekly- No Coaching Emails 92% QA 92% Roadside QA Set up RS Dispatch in St. Joe MO Met goal in Additional metrics Call Deescalate Case# Weekly- No Break Overage Kudos Call One Week of perfect attendance
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Weekly-No TC Case Errors
G-Met Weekly Efficiency
N-Read/Reply to all Emails
B-100% QA
O-100% Roadside QA
I-Met Weekly
AHT
I-
B-Weekly-No Time Sheet Corrections
N-Met Weekly QA
I-Set Up Card Services Case
O-92% QA
N-Used my resources on a call
O-No Overtime
G-100% QA
O-No Overtime
B-Weekly-No Time Sheet Corrections
O-Weekly-No Coaching Emails
I-92% QA
G-92% Roadside QA
N-Set up RS Dispatch in St. Joe MO
B-
G-Met goal in Additional metrics
B-Call Deescalate
Case#
I-Weekly-No Break Overage
N-
B-Kudos Call
I-One Week of perfect attendance