Read/Reply to all Emails 100% QA Weekly- No TC Case Errors 100% QA Met Weekly AHT Met Weekly QA Weekly-No Time Sheet Corrections Call Deescalate Case# 92% QA 92% QA Met Weekly Efficiency Weekly- No Break Overage No Overtime Weekly- No Coaching Emails Weekly-No Time Sheet Corrections Used my resources on a call 92% Roadside QA Met goal in Additional metrics Set Up Card Services Case No Overtime Kudos Call Set up RS Dispatch in St. Joe MO 100% Roadside QA One Week of perfect attendance Read/Reply to all Emails 100% QA Weekly- No TC Case Errors 100% QA Met Weekly AHT Met Weekly QA Weekly-No Time Sheet Corrections Call Deescalate Case# 92% QA 92% QA Met Weekly Efficiency Weekly- No Break Overage No Overtime Weekly- No Coaching Emails Weekly-No Time Sheet Corrections Used my resources on a call 92% Roadside QA Met goal in Additional metrics Set Up Card Services Case No Overtime Kudos Call Set up RS Dispatch in St. Joe MO 100% Roadside QA One Week of perfect attendance
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Read/Reply to all Emails
B-100% QA
G-Weekly-No TC Case Errors
G-100% QA
I-Met Weekly
AHT
N-Met Weekly QA
B-Weekly-No Time Sheet Corrections
B-Call Deescalate
Case#
O-92% QA
I-92% QA
G-Met Weekly Efficiency
I-Weekly-No Break Overage
O-No Overtime
O-Weekly-No Coaching Emails
I-
B-
B-Weekly-No Time Sheet Corrections
N-Used my resources on a call
G-92% Roadside QA
G-Met goal in Additional metrics
I-Set Up Card Services Case
O-No Overtime
B-Kudos Call
N-
N-Set up RS Dispatch in St. Joe MO
O-100% Roadside QA
I-One Week of perfect attendance