Weekly- No TC Case Errors Set Up Card Services Case Kudos Call Met Weekly AHT 92% Roadside QA Weekly- No Coaching Emails 100% Roadside QA Weekly-No Time Sheet Corrections Weekly- No Break Overage One Week of perfect attendance Weekly-No Time Sheet Corrections 100% QA Call Deescalate Case# 92% QA 100% QA Read/Reply to all Emails 92% QA No Overtime Met Weekly Efficiency Set up RS Dispatch in St. Joe MO Met goal in Additional metrics Met Weekly QA Used my resources on a call No Overtime Weekly- No TC Case Errors Set Up Card Services Case Kudos Call Met Weekly AHT 92% Roadside QA Weekly- No Coaching Emails 100% Roadside QA Weekly-No Time Sheet Corrections Weekly- No Break Overage One Week of perfect attendance Weekly-No Time Sheet Corrections 100% QA Call Deescalate Case# 92% QA 100% QA Read/Reply to all Emails 92% QA No Overtime Met Weekly Efficiency Set up RS Dispatch in St. Joe MO Met goal in Additional metrics Met Weekly QA Used my resources on a call No Overtime
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Weekly-No TC Case Errors
I-Set Up Card Services Case
B-Kudos Call
I-Met Weekly
AHT
G-92% Roadside QA
O-Weekly-No Coaching Emails
O-100% Roadside QA
B-Weekly-No Time Sheet Corrections
I-Weekly-No Break Overage
I-
I-One Week of perfect attendance
B-Weekly-No Time Sheet Corrections
G-100% QA
B-
B-Call Deescalate
Case#
I-92% QA
B-100% QA
N-Read/Reply to all Emails
O-92% QA
O-No Overtime
G-Met Weekly Efficiency
N-Set up RS Dispatch in St. Joe MO
G-Met goal in Additional metrics
N-
N-Met Weekly QA
N-Used my resources on a call
O-No Overtime