Call Deescalate Case# 100% QA No Overtime Set Up Card Services Case Weekly-No Time Sheet Corrections Weekly- No Break Overage No Overtime Met Weekly AHT 92% QA Read/Reply to all Emails 92% Roadside QA Met Weekly Efficiency Used my resources on a call 100% Roadside QA Weekly- No TC Case Errors Kudos Call 100% QA Met Weekly QA Weekly- No Coaching Emails Set up RS Dispatch in St. Joe MO One Week of perfect attendance Met goal in Additional metrics 92% QA Weekly-No Time Sheet Corrections Call Deescalate Case# 100% QA No Overtime Set Up Card Services Case Weekly-No Time Sheet Corrections Weekly- No Break Overage No Overtime Met Weekly AHT 92% QA Read/Reply to all Emails 92% Roadside QA Met Weekly Efficiency Used my resources on a call 100% Roadside QA Weekly- No TC Case Errors Kudos Call 100% QA Met Weekly QA Weekly- No Coaching Emails Set up RS Dispatch in St. Joe MO One Week of perfect attendance Met goal in Additional metrics 92% QA Weekly-No Time Sheet Corrections
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Call Deescalate
Case#
B-100% QA
O-No Overtime
I-Set Up Card Services Case
B-Weekly-No Time Sheet Corrections
I-Weekly-No Break Overage
O-No Overtime
I-Met Weekly
AHT
I-92% QA
N-Read/Reply to all Emails
G-92% Roadside QA
G-Met Weekly Efficiency
I-
N-Used my resources on a call
O-100% Roadside QA
N-
G-Weekly-No TC Case Errors
B-Kudos Call
G-100% QA
B-
N-Met Weekly QA
O-Weekly-No Coaching Emails
N-Set up RS Dispatch in St. Joe MO
I-One Week of perfect attendance
G-Met goal in Additional metrics
O-92% QA
B-Weekly-No Time Sheet Corrections