Weekly- No Break Overage Weekly- No Coaching Emails Met Weekly Efficiency Used my resources on a call Met Weekly AHT 100% QA No Overtime Weekly-No Time Sheet Corrections 100% QA Met Weekly QA Set Up Card Services Case Read/Reply to all Emails Weekly- No TC Case Errors Call Deescalate Case# 100% Roadside QA Set up RS Dispatch in St. Joe MO One Week of perfect attendance 92% QA 92% QA Weekly-No Time Sheet Corrections 92% Roadside QA No Overtime Met goal in Additional metrics Kudos Call Weekly- No Break Overage Weekly- No Coaching Emails Met Weekly Efficiency Used my resources on a call Met Weekly AHT 100% QA No Overtime Weekly-No Time Sheet Corrections 100% QA Met Weekly QA Set Up Card Services Case Read/Reply to all Emails Weekly- No TC Case Errors Call Deescalate Case# 100% Roadside QA Set up RS Dispatch in St. Joe MO One Week of perfect attendance 92% QA 92% QA Weekly-No Time Sheet Corrections 92% Roadside QA No Overtime Met goal in Additional metrics Kudos Call
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Weekly-No Break Overage
O-Weekly-No Coaching Emails
G-Met Weekly Efficiency
N-Used my resources on a call
I-Met Weekly
AHT
B-100% QA
O-No Overtime
B-Weekly-No Time Sheet Corrections
G-100% QA
N-Met Weekly QA
I-Set Up Card Services Case
N-Read/Reply to all Emails
G-Weekly-No TC Case Errors
B-Call Deescalate
Case#
O-100% Roadside QA
N-Set up RS Dispatch in St. Joe MO
I-One Week of perfect attendance
O-92% QA
I-92% QA
B-Weekly-No Time Sheet Corrections
N-
G-92% Roadside QA
O-No Overtime
I-
G-Met goal in Additional metrics
B-
B-Kudos Call