Weekly- No Break Overage Call Deescalate Case# One Week of perfect attendance Met goal in Additional metrics 92% Roadside QA Set up RS Dispatch in St. Joe MO Met Weekly AHT Used my resources on a call Weekly- No Coaching Emails 100% QA 100% Roadside QA Kudos Call Weekly-No Time Sheet Corrections Weekly-No Time Sheet Corrections Weekly- No TC Case Errors Met Weekly Efficiency No Overtime Read/Reply to all Emails Set Up Card Services Case Met Weekly QA No Overtime 92% QA 92% QA 100% QA Weekly- No Break Overage Call Deescalate Case# One Week of perfect attendance Met goal in Additional metrics 92% Roadside QA Set up RS Dispatch in St. Joe MO Met Weekly AHT Used my resources on a call Weekly- No Coaching Emails 100% QA 100% Roadside QA Kudos Call Weekly-No Time Sheet Corrections Weekly-No Time Sheet Corrections Weekly- No TC Case Errors Met Weekly Efficiency No Overtime Read/Reply to all Emails Set Up Card Services Case Met Weekly QA No Overtime 92% QA 92% QA 100% QA
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-
I-Weekly-No Break Overage
B-Call Deescalate
Case#
I-One Week of perfect attendance
G-Met goal in Additional metrics
G-92% Roadside QA
N-Set up RS Dispatch in St. Joe MO
I-Met Weekly
AHT
N-Used my resources on a call
O-Weekly-No Coaching Emails
B-100% QA
I-
O-100% Roadside QA
B-Kudos Call
B-
B-Weekly-No Time Sheet Corrections
B-Weekly-No Time Sheet Corrections
G-Weekly-No TC Case Errors
G-Met Weekly Efficiency
O-No Overtime
N-Read/Reply to all Emails
I-Set Up Card Services Case
N-Met Weekly QA
O-No Overtime
O-92% QA
I-92% QA
G-100% QA