AcknowledgecustomereffortAdd aLineThankCustomerfor workingWITH youAsk "Howis yourdaygoing"Offer aDeviceFeatureAddComplimentTenureSavea lineRecapFreeNPSClosingGetCustomerto laughCollectover 100%DDC onone callNPSOpenSendSelfHelpOffer aAccessoryAcknowledgecustomereffortAdd aLineThankCustomerfor workingWITH youAsk "Howis yourdaygoing"Offer aDeviceFeatureAddComplimentTenureSavea lineRecapFreeNPSClosingGetCustomerto laughCollectover 100%DDC onone callNPSOpenSendSelfHelpOffer aAccessory

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
N
5
G
6
B
7
B
8
N
9
I
10
N
11
G
12
G
13
G
14
I
15
B
16
N
  1. I-Acknowledge customer effort
  2. I-Add a Line
  3. B-Thank Customer for working WITH you
  4. N-Ask "How is your day going"
  5. G-Offer a Device
  6. B-Feature Add
  7. B-Compliment Tenure
  8. N-Save a line
  9. I-Recap
  10. N-Free
  11. G-NPS Closing
  12. G-Get Customer to laugh
  13. G-Collect over 100% DDC on one call
  14. I-NPS Open
  15. B-Send Self Help
  16. N-Offer a Accessory