NPSClosingGetCustomerto laughRecapOffer aDeviceFreeOffer aAccessoryThankCustomerfor workingWITH youAdd aLineCollectover 100%DDC onone callSavea lineSendSelfHelpFeatureAddAcknowledgecustomereffortComplimentTenureNPSOpenAsk "Howis yourdaygoing"NPSClosingGetCustomerto laughRecapOffer aDeviceFreeOffer aAccessoryThankCustomerfor workingWITH youAdd aLineCollectover 100%DDC onone callSavea lineSendSelfHelpFeatureAddAcknowledgecustomereffortComplimentTenureNPSOpenAsk "Howis yourdaygoing"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
G
5
N
6
N
7
B
8
I
9
G
10
N
11
B
12
B
13
I
14
B
15
I
16
N
  1. G-NPS Closing
  2. G-Get Customer to laugh
  3. I-Recap
  4. G-Offer a Device
  5. N-Free
  6. N-Offer a Accessory
  7. B-Thank Customer for working WITH you
  8. I-Add a Line
  9. G-Collect over 100% DDC on one call
  10. N-Save a line
  11. B-Send Self Help
  12. B-Feature Add
  13. I-Acknowledge customer effort
  14. B-Compliment Tenure
  15. I-NPS Open
  16. N-Ask "How is your day going"