Add aLineSendSelfHelpFreeCollectover 100%DDC onone callFeatureAddThankCustomerfor workingWITH youAsk "Howis yourdaygoing"AcknowledgecustomereffortRecapOffer aAccessoryComplimentTenureOffer aDeviceNPSOpenNPSClosingSavea lineGetCustomerto laughAdd aLineSendSelfHelpFreeCollectover 100%DDC onone callFeatureAddThankCustomerfor workingWITH youAsk "Howis yourdaygoing"AcknowledgecustomereffortRecapOffer aAccessoryComplimentTenureOffer aDeviceNPSOpenNPSClosingSavea lineGetCustomerto laugh

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
G
5
B
6
B
7
N
8
I
9
I
10
N
11
B
12
G
13
I
14
G
15
N
16
G
  1. I-Add a Line
  2. B-Send Self Help
  3. N-Free
  4. G-Collect over 100% DDC on one call
  5. B-Feature Add
  6. B-Thank Customer for working WITH you
  7. N-Ask "How is your day going"
  8. I-Acknowledge customer effort
  9. I-Recap
  10. N-Offer a Accessory
  11. B-Compliment Tenure
  12. G-Offer a Device
  13. I-NPS Open
  14. G-NPS Closing
  15. N-Save a line
  16. G-Get Customer to laugh