Savea lineThankCustomerfor workingWITH youAdd aLineAcknowledgecustomereffortComplimentTenureAsk "Howis yourdaygoing"Collectover 100%DDC onone callGetCustomerto laughRecapOffer aDeviceNPSOpenNPSClosingFeatureAddOffer aAccessorySendSelfHelpFreeSavea lineThankCustomerfor workingWITH youAdd aLineAcknowledgecustomereffortComplimentTenureAsk "Howis yourdaygoing"Collectover 100%DDC onone callGetCustomerto laughRecapOffer aDeviceNPSOpenNPSClosingFeatureAddOffer aAccessorySendSelfHelpFree

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
I
4
I
5
B
6
N
7
G
8
G
9
I
10
G
11
I
12
G
13
B
14
N
15
B
16
N
  1. N-Save a line
  2. B-Thank Customer for working WITH you
  3. I-Add a Line
  4. I-Acknowledge customer effort
  5. B-Compliment Tenure
  6. N-Ask "How is your day going"
  7. G-Collect over 100% DDC on one call
  8. G-Get Customer to laugh
  9. I-Recap
  10. G-Offer a Device
  11. I-NPS Open
  12. G-NPS Closing
  13. B-Feature Add
  14. N-Offer a Accessory
  15. B-Send Self Help
  16. N-Free