WalkedthroughexternaltransferZellecallYou said"Absolutely!"Set up FCappointmentClient iscurrentlytravelingOrdered anewdebit/creditcardCallunder 5minutesClient'snamestarts with"C"Callunder 4minutesGot a 10surveyfor todayCallerpromisedto takesurveyPromotedERICAYou said"Mypleasure"Tracked atleast 3complaintsCallunder 6minutesClient hasaccountbalanceover $100KYou readcallrecordingdisclosureDigitalWalletactivationBankameridealinquiryWas ableto refund afee asrelationshipYou madean angryclienthappyUsedCo-browseResetpasscodeSent outself-serviceemailClientlaughedwith youCallunder 7minutesTransferredcall under 2minutesComplimentyour peer onsomethingyou heardClient isPlatinumPrivilegesWalkedthroughexternaltransferZellecallYou said"Absolutely!"Set up FCappointmentClient iscurrentlytravelingOrdered anewdebit/creditcardCallunder 5minutesClient'snamestarts with"C"Callunder 4minutesGot a 10surveyfor todayCallerpromisedto takesurveyPromotedERICAYou said"Mypleasure"Tracked atleast 3complaintsCallunder 6minutesClient hasaccountbalanceover $100KYou readcallrecordingdisclosureDigitalWalletactivationBankameridealinquiryWas ableto refund afee asrelationshipYou madean angryclienthappyUsedCo-browseResetpasscodeSent outself-serviceemailClientlaughedwith youCallunder 7minutesTransferredcall under 2minutesComplimentyour peer onsomethingyou heardClient isPlatinumPrivileges

Pasco's Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walked through external transfer
  2. Zelle call
  3. You said "Absolutely!"
  4. Set up FC appointment
  5. Client is currently traveling
  6. Ordered a new debit/credit card
  7. Call under 5 minutes
  8. Client's name starts with "C"
  9. Call under 4 minutes
  10. Got a 10 survey for today
  11. Caller promised to take survey
  12. Promoted ERICA
  13. You said "My pleasure"
  14. Tracked at least 3 complaints
  15. Call under 6 minutes
  16. Client has account balance over $100K
  17. You read call recording disclosure
  18. Digital Wallet activation
  19. Bankamerideal inquiry
  20. Was able to refund a fee as relationship
  21. You made an angry client happy
  22. Used Co-browse
  23. Reset passcode
  24. Sent out self-service email
  25. Client laughed with you
  26. Call under 7 minutes
  27. Transferred call under 2 minutes
  28. Compliment your peer on something you heard
  29. Client is Platinum Privileges