Client is Platinum Privileges Call under 4 minutes You said "My pleasure" Transferred call under 2 minutes Caller promised to take survey Walked through external transfer Client has account balance over $100K Sent out self- service email Promoted ERICA Bankamerideal inquiry Digital Wallet activation Client is currently traveling You said "Absolutely!" Got a 10 survey for today Reset passcode Used Co- browse You read call recording disclosure You made an angry client happy Call under 7 minutes Zelle call Compliment your peer on something you heard Set up FC appointment Call under 5 minutes Ordered a new debit/credit card Client laughed with you Client's name starts with "C" Call under 6 minutes Tracked at least 3 complaints Was able to refund a fee as relationship Client is Platinum Privileges Call under 4 minutes You said "My pleasure" Transferred call under 2 minutes Caller promised to take survey Walked through external transfer Client has account balance over $100K Sent out self- service email Promoted ERICA Bankamerideal inquiry Digital Wallet activation Client is currently traveling You said "Absolutely!" Got a 10 survey for today Reset passcode Used Co- browse You read call recording disclosure You made an angry client happy Call under 7 minutes Zelle call Compliment your peer on something you heard Set up FC appointment Call under 5 minutes Ordered a new debit/credit card Client laughed with you Client's name starts with "C" Call under 6 minutes Tracked at least 3 complaints Was able to refund a fee as relationship
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client is Platinum Privileges
Call under 4 minutes
You said "My pleasure"
Transferred call under 2 minutes
Caller promised to take survey
Walked through external transfer
Client has account balance over $100K
Sent out self-service email
Promoted ERICA
Bankamerideal inquiry
Digital Wallet activation
Client is currently traveling
You said "Absolutely!"
Got a 10 survey for today
Reset passcode
Used Co-browse
You read call recording disclosure
You made an angry client happy
Call under 7 minutes
Zelle call
Compliment your peer on something you heard
Set up FC appointment
Call under 5 minutes
Ordered a new debit/credit card
Client laughed with you
Client's name starts with "C"
Call under 6 minutes
Tracked at least 3 complaints
Was able to refund a fee as relationship