You said "My pleasure" Client's name starts with "C" Walked through external transfer Tracked at least 3 complaints You said "Absolutely!" Used Co- browse Got a 10 survey for today Digital Wallet activation Caller promised to take survey You read call recording disclosure Call under 6 minutes Client has account balance over $100K You made an angry client happy Compliment your peer on something you heard Bankamerideal inquiry Promoted ERICA Ordered a new debit/credit card Client is currently traveling Sent out self- service email Transferred call under 2 minutes Client is Platinum Privileges Call under 5 minutes Was able to refund a fee as relationship Set up FC appointment Reset passcode Client laughed with you Call under 4 minutes Call under 7 minutes Zelle call You said "My pleasure" Client's name starts with "C" Walked through external transfer Tracked at least 3 complaints You said "Absolutely!" Used Co- browse Got a 10 survey for today Digital Wallet activation Caller promised to take survey You read call recording disclosure Call under 6 minutes Client has account balance over $100K You made an angry client happy Compliment your peer on something you heard Bankamerideal inquiry Promoted ERICA Ordered a new debit/credit card Client is currently traveling Sent out self- service email Transferred call under 2 minutes Client is Platinum Privileges Call under 5 minutes Was able to refund a fee as relationship Set up FC appointment Reset passcode Client laughed with you Call under 4 minutes Call under 7 minutes Zelle call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You said "My pleasure"
Client's name starts with "C"
Walked through external transfer
Tracked at least 3 complaints
You said "Absolutely!"
Used Co-browse
Got a 10 survey for today
Digital Wallet activation
Caller promised to take survey
You read call recording disclosure
Call under 6 minutes
Client has account balance over $100K
You made an angry client happy
Compliment your peer on something you heard
Bankamerideal inquiry
Promoted ERICA
Ordered a new debit/credit card
Client is currently traveling
Sent out self-service email
Transferred call under 2 minutes
Client is Platinum Privileges
Call under 5 minutes
Was able to refund a fee as relationship
Set up FC appointment
Reset passcode
Client laughed with you
Call under 4 minutes
Call under 7 minutes
Zelle call