Promoted ERICA Call under 5 minutes Call under 7 minutes Zelle call Tracked at least 3 complaints Client has account balance over $100K Got a 10 survey for today Walked through external transfer Was able to refund a fee as relationship Used Co- browse Client's name starts with "C" Call under 6 minutes Client laughed with you Compliment your peer on something you heard You said "My pleasure" Set up FC appointment Reset passcode Ordered a new debit/credit card Digital Wallet activation You made an angry client happy You said "Absolutely!" Call under 4 minutes Sent out self- service email Bankamerideal inquiry You read call recording disclosure Client is currently traveling Caller promised to take survey Transferred call under 2 minutes Client is Platinum Privileges Promoted ERICA Call under 5 minutes Call under 7 minutes Zelle call Tracked at least 3 complaints Client has account balance over $100K Got a 10 survey for today Walked through external transfer Was able to refund a fee as relationship Used Co- browse Client's name starts with "C" Call under 6 minutes Client laughed with you Compliment your peer on something you heard You said "My pleasure" Set up FC appointment Reset passcode Ordered a new debit/credit card Digital Wallet activation You made an angry client happy You said "Absolutely!" Call under 4 minutes Sent out self- service email Bankamerideal inquiry You read call recording disclosure Client is currently traveling Caller promised to take survey Transferred call under 2 minutes Client is Platinum Privileges
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Promoted ERICA
Call under 5 minutes
Call under 7 minutes
Zelle call
Tracked at least 3 complaints
Client has account balance over $100K
Got a 10 survey for today
Walked through external transfer
Was able to refund a fee as relationship
Used Co-browse
Client's name starts with "C"
Call under 6 minutes
Client laughed with you
Compliment your peer on something you heard
You said "My pleasure"
Set up FC appointment
Reset passcode
Ordered a new debit/credit card
Digital Wallet activation
You made an angry client happy
You said "Absolutely!"
Call under 4 minutes
Sent out self-service email
Bankamerideal inquiry
You read call recording disclosure
Client is currently traveling
Caller promised to take survey
Transferred call under 2 minutes
Client is Platinum Privileges