You read call recording disclosure Call under 4 minutes Reset passcode Zelle call Compliment your peer on something you heard Sent out self- service email Digital Wallet activation Call under 5 minutes Got a 10 survey for today Was able to refund a fee as relationship Client is currently traveling You said "Absolutely!" Bankamerideal inquiry Tracked at least 3 complaints You said "My pleasure" Client has account balance over $100K Used Co- browse Client's name starts with "C" Call under 6 minutes Caller promised to take survey Transferred call under 2 minutes Set up FC appointment Client laughed with you Promoted ERICA Client is Platinum Privileges Ordered a new debit/credit card Walked through external transfer Call under 7 minutes You made an angry client happy You read call recording disclosure Call under 4 minutes Reset passcode Zelle call Compliment your peer on something you heard Sent out self- service email Digital Wallet activation Call under 5 minutes Got a 10 survey for today Was able to refund a fee as relationship Client is currently traveling You said "Absolutely!" Bankamerideal inquiry Tracked at least 3 complaints You said "My pleasure" Client has account balance over $100K Used Co- browse Client's name starts with "C" Call under 6 minutes Caller promised to take survey Transferred call under 2 minutes Set up FC appointment Client laughed with you Promoted ERICA Client is Platinum Privileges Ordered a new debit/credit card Walked through external transfer Call under 7 minutes You made an angry client happy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You read call recording disclosure
Call under 4 minutes
Reset passcode
Zelle call
Compliment your peer on something you heard
Sent out self-service email
Digital Wallet activation
Call under 5 minutes
Got a 10 survey for today
Was able to refund a fee as relationship
Client is currently traveling
You said "Absolutely!"
Bankamerideal inquiry
Tracked at least 3 complaints
You said "My pleasure"
Client has account balance over $100K
Used Co-browse
Client's name starts with "C"
Call under 6 minutes
Caller promised to take survey
Transferred call under 2 minutes
Set up FC appointment
Client laughed with you
Promoted ERICA
Client is Platinum Privileges
Ordered a new debit/credit card
Walked through external transfer
Call under 7 minutes
You made an angry client happy