You said "My pleasure" Client has account balance over $100K You read call recording disclosure Call under 6 minutes Compliment your peer on something you heard Call under 5 minutes Caller promised to take survey Client is Platinum Privileges Digital Wallet activation You made an angry client happy Set up FC appointment Reset passcode Got a 10 survey for today Used Co- browse Sent out self- service email Bankamerideal inquiry Was able to refund a fee as relationship Walked through external transfer Client laughed with you Tracked at least 3 complaints Client is currently traveling Client's name starts with "C" You said "Absolutely!" Transferred call under 2 minutes Call under 7 minutes Ordered a new debit/credit card Promoted ERICA Zelle call Call under 4 minutes You said "My pleasure" Client has account balance over $100K You read call recording disclosure Call under 6 minutes Compliment your peer on something you heard Call under 5 minutes Caller promised to take survey Client is Platinum Privileges Digital Wallet activation You made an angry client happy Set up FC appointment Reset passcode Got a 10 survey for today Used Co- browse Sent out self- service email Bankamerideal inquiry Was able to refund a fee as relationship Walked through external transfer Client laughed with you Tracked at least 3 complaints Client is currently traveling Client's name starts with "C" You said "Absolutely!" Transferred call under 2 minutes Call under 7 minutes Ordered a new debit/credit card Promoted ERICA Zelle call Call under 4 minutes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You said "My pleasure"
Client has account balance over $100K
You read call recording disclosure
Call under 6 minutes
Compliment your peer on something you heard
Call under 5 minutes
Caller promised to take survey
Client is Platinum Privileges
Digital Wallet activation
You made an angry client happy
Set up FC appointment
Reset passcode
Got a 10 survey for today
Used Co-browse
Sent out self-service email
Bankamerideal inquiry
Was able to refund a fee as relationship
Walked through external transfer
Client laughed with you
Tracked at least 3 complaints
Client is currently traveling
Client's name starts with "C"
You said "Absolutely!"
Transferred call under 2 minutes
Call under 7 minutes
Ordered a new debit/credit card
Promoted ERICA
Zelle call
Call under 4 minutes