Zelle call Call under 5 minutes Used Co- browse Tracked at least 3 complaints Was able to refund a fee as relationship Transferred call under 2 minutes You said "My pleasure" Set up FC appointment You made an angry client happy Client is currently traveling Client is Platinum Privileges Client laughed with you Walked through external transfer Promoted ERICA Client has account balance over $100K Call under 4 minutes Caller promised to take survey You read call recording disclosure You said "Absolutely!" Call under 7 minutes Call under 6 minutes Compliment your peer on something you heard Bankamerideal inquiry Digital Wallet activation Sent out self- service email Client's name starts with "C" Reset passcode Ordered a new debit/credit card Got a 10 survey for today Zelle call Call under 5 minutes Used Co- browse Tracked at least 3 complaints Was able to refund a fee as relationship Transferred call under 2 minutes You said "My pleasure" Set up FC appointment You made an angry client happy Client is currently traveling Client is Platinum Privileges Client laughed with you Walked through external transfer Promoted ERICA Client has account balance over $100K Call under 4 minutes Caller promised to take survey You read call recording disclosure You said "Absolutely!" Call under 7 minutes Call under 6 minutes Compliment your peer on something you heard Bankamerideal inquiry Digital Wallet activation Sent out self- service email Client's name starts with "C" Reset passcode Ordered a new debit/credit card Got a 10 survey for today
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Zelle call
Call under 5 minutes
Used Co-browse
Tracked at least 3 complaints
Was able to refund a fee as relationship
Transferred call under 2 minutes
You said "My pleasure"
Set up FC appointment
You made an angry client happy
Client is currently traveling
Client is Platinum Privileges
Client laughed with you
Walked through external transfer
Promoted ERICA
Client has account balance over $100K
Call under 4 minutes
Caller promised to take survey
You read call recording disclosure
You said "Absolutely!"
Call under 7 minutes
Call under 6 minutes
Compliment your peer on something you heard
Bankamerideal inquiry
Digital Wallet activation
Sent out self-service email
Client's name starts with "C"
Reset passcode
Ordered a new debit/credit card
Got a 10 survey for today