Sent out self- service email You read call recording disclosure Call under 6 minutes Client laughed with you Tracked at least 3 complaints Transferred call under 2 minutes Reset passcode Client is Platinum Privileges Set up FC appointment Call under 4 minutes Compliment your peer on something you heard You made an angry client happy You said "Absolutely!" Promoted ERICA Zelle call Client is currently traveling You said "My pleasure" Caller promised to take survey Digital Wallet activation Walked through external transfer Was able to refund a fee as relationship Used Co- browse Client has account balance over $100K Call under 5 minutes Ordered a new debit/credit card Got a 10 survey for today Call under 7 minutes Bankamerideal inquiry Client's name starts with "C" Sent out self- service email You read call recording disclosure Call under 6 minutes Client laughed with you Tracked at least 3 complaints Transferred call under 2 minutes Reset passcode Client is Platinum Privileges Set up FC appointment Call under 4 minutes Compliment your peer on something you heard You made an angry client happy You said "Absolutely!" Promoted ERICA Zelle call Client is currently traveling You said "My pleasure" Caller promised to take survey Digital Wallet activation Walked through external transfer Was able to refund a fee as relationship Used Co- browse Client has account balance over $100K Call under 5 minutes Ordered a new debit/credit card Got a 10 survey for today Call under 7 minutes Bankamerideal inquiry Client's name starts with "C"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent out self-service email
You read call recording disclosure
Call under 6 minutes
Client laughed with you
Tracked at least 3 complaints
Transferred call under 2 minutes
Reset passcode
Client is Platinum Privileges
Set up FC appointment
Call under 4 minutes
Compliment your peer on something you heard
You made an angry client happy
You said "Absolutely!"
Promoted ERICA
Zelle call
Client is currently traveling
You said "My pleasure"
Caller promised to take survey
Digital Wallet activation
Walked through external transfer
Was able to refund a fee as relationship
Used Co-browse
Client has account balance over $100K
Call under 5 minutes
Ordered a new debit/credit card
Got a 10 survey for today
Call under 7 minutes
Bankamerideal inquiry
Client's name starts with "C"