Client laughed with you Was able to refund a fee as relationship Sent out self- service email You said "Absolutely!" Set up FC appointment Used Co- browse Bankamerideal inquiry You made an angry client happy Call under 7 minutes Call under 6 minutes Transferred call under 2 minutes Client has account balance over $100K Ordered a new debit/credit card You said "My pleasure" Reset passcode Promoted ERICA Client is Platinum Privileges Digital Wallet activation Zelle call Call under 4 minutes Got a 10 survey for today Compliment your peer on something you heard Caller promised to take survey Walked through external transfer You read call recording disclosure Client's name starts with "C" Call under 5 minutes Client is currently traveling Tracked at least 3 complaints Client laughed with you Was able to refund a fee as relationship Sent out self- service email You said "Absolutely!" Set up FC appointment Used Co- browse Bankamerideal inquiry You made an angry client happy Call under 7 minutes Call under 6 minutes Transferred call under 2 minutes Client has account balance over $100K Ordered a new debit/credit card You said "My pleasure" Reset passcode Promoted ERICA Client is Platinum Privileges Digital Wallet activation Zelle call Call under 4 minutes Got a 10 survey for today Compliment your peer on something you heard Caller promised to take survey Walked through external transfer You read call recording disclosure Client's name starts with "C" Call under 5 minutes Client is currently traveling Tracked at least 3 complaints
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client laughed with you
Was able to refund a fee as relationship
Sent out self-service email
You said "Absolutely!"
Set up FC appointment
Used Co-browse
Bankamerideal inquiry
You made an angry client happy
Call under 7 minutes
Call under 6 minutes
Transferred call under 2 minutes
Client has account balance over $100K
Ordered a new debit/credit card
You said "My pleasure"
Reset passcode
Promoted ERICA
Client is Platinum Privileges
Digital Wallet activation
Zelle call
Call under 4 minutes
Got a 10 survey for today
Compliment your peer on something you heard
Caller promised to take survey
Walked through external transfer
You read call recording disclosure
Client's name starts with "C"
Call under 5 minutes
Client is currently traveling
Tracked at least 3 complaints