Walked through external transfer Promoted ERICA Call under 7 minutes You made an angry client happy Caller promised to take survey Client's name starts with "C" Used Co- browse Ordered a new debit/credit card Client laughed with you Digital Wallet activation Sent out self- service email Zelle call You said "My pleasure" Compliment your peer on something you heard Transferred call under 2 minutes You said "Absolutely!" Was able to refund a fee as relationship Client is currently traveling Bankamerideal inquiry Got a 10 survey for today Call under 5 minutes Call under 4 minutes You read call recording disclosure Client has account balance over $100K Tracked at least 3 complaints Reset passcode Client is Platinum Privileges Call under 6 minutes Set up FC appointment Walked through external transfer Promoted ERICA Call under 7 minutes You made an angry client happy Caller promised to take survey Client's name starts with "C" Used Co- browse Ordered a new debit/credit card Client laughed with you Digital Wallet activation Sent out self- service email Zelle call You said "My pleasure" Compliment your peer on something you heard Transferred call under 2 minutes You said "Absolutely!" Was able to refund a fee as relationship Client is currently traveling Bankamerideal inquiry Got a 10 survey for today Call under 5 minutes Call under 4 minutes You read call recording disclosure Client has account balance over $100K Tracked at least 3 complaints Reset passcode Client is Platinum Privileges Call under 6 minutes Set up FC appointment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Walked through external transfer
Promoted ERICA
Call under 7 minutes
You made an angry client happy
Caller promised to take survey
Client's name starts with "C"
Used Co-browse
Ordered a new debit/credit card
Client laughed with you
Digital Wallet activation
Sent out self-service email
Zelle call
You said "My pleasure"
Compliment your peer on something you heard
Transferred call under 2 minutes
You said "Absolutely!"
Was able to refund a fee as relationship
Client is currently traveling
Bankamerideal inquiry
Got a 10 survey for today
Call under 5 minutes
Call under 4 minutes
You read call recording disclosure
Client has account balance over $100K
Tracked at least 3 complaints
Reset passcode
Client is Platinum Privileges
Call under 6 minutes
Set up FC appointment