Call under 7 minutes You made an angry client happy You read call recording disclosure Tracked at least 3 complaints Used Co- browse Was able to refund a fee as relationship You said "My pleasure" Call under 6 minutes Bankamerideal inquiry Client is Platinum Privileges You said "Absolutely!" Zelle call Reset passcode Walked through external transfer Got a 10 survey for today Transferred call under 2 minutes Sent out self- service email Call under 5 minutes Client's name starts with "C" Caller promised to take survey Set up FC appointment Digital Wallet activation Ordered a new debit/credit card Client is currently traveling Call under 4 minutes Client laughed with you Compliment your peer on something you heard Promoted ERICA Client has account balance over $100K Call under 7 minutes You made an angry client happy You read call recording disclosure Tracked at least 3 complaints Used Co- browse Was able to refund a fee as relationship You said "My pleasure" Call under 6 minutes Bankamerideal inquiry Client is Platinum Privileges You said "Absolutely!" Zelle call Reset passcode Walked through external transfer Got a 10 survey for today Transferred call under 2 minutes Sent out self- service email Call under 5 minutes Client's name starts with "C" Caller promised to take survey Set up FC appointment Digital Wallet activation Ordered a new debit/credit card Client is currently traveling Call under 4 minutes Client laughed with you Compliment your peer on something you heard Promoted ERICA Client has account balance over $100K
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Call under 7 minutes
You made an angry client happy
You read call recording disclosure
Tracked at least 3 complaints
Used Co-browse
Was able to refund a fee as relationship
You said "My pleasure"
Call under 6 minutes
Bankamerideal inquiry
Client is Platinum Privileges
You said "Absolutely!"
Zelle call
Reset passcode
Walked through external transfer
Got a 10 survey for today
Transferred call under 2 minutes
Sent out self-service email
Call under 5 minutes
Client's name starts with "C"
Caller promised to take survey
Set up FC appointment
Digital Wallet activation
Ordered a new debit/credit card
Client is currently traveling
Call under 4 minutes
Client laughed with you
Compliment your peer on something you heard
Promoted ERICA
Client has account balance over $100K