Clientcontinues toforgetinsuranceinfoClient hadbalance youhad to explainand/or collectfor missedappointmentsClient sentemail tocancel withless than 48hours noticeClient knowsanotherperson inwaiting roomClient madeinappropriatecomments insessionClient gotlost on waytoappointmentClient was15minuteslateClient askedinappropriatelyabout personallifeFamily membersof clients becamefriends in waitingroom during yoursessionClientblamedothers forpersonalactionsClient noshowedappointmentClient ateduringsessionClient knowsanother clientin waitingroomClient'ssiblings/familyare too loudin waitingroomClientbroughtyou a giftClient resultedin referral tootherproviders atLNFTClient was10minuteslateClient leftsessionabruptlyFamilymembers ofclients kneweach other inwaiting roomClientusedprofanityin sessionClientdidn'tcompleteformsClientforgotpaymentClientasked youto "fix" theirproblemClient sentemail tocancel withless than 24hours noticeClientcontinues toforgetinsuranceinfoClient hadbalance youhad to explainand/or collectfor missedappointmentsClient sentemail tocancel withless than 48hours noticeClient knowsanotherperson inwaiting roomClient madeinappropriatecomments insessionClient gotlost on waytoappointmentClient was15minuteslateClient askedinappropriatelyabout personallifeFamily membersof clients becamefriends in waitingroom during yoursessionClientblamedothers forpersonalactionsClient noshowedappointmentClient ateduringsessionClient knowsanother clientin waitingroomClient'ssiblings/familyare too loudin waitingroomClientbroughtyou a giftClient resultedin referral tootherproviders atLNFTClient was10minuteslateClient leftsessionabruptlyFamilymembers ofclients kneweach other inwaiting roomClientusedprofanityin sessionClientdidn'tcompleteformsClientforgotpaymentClientasked youto "fix" theirproblemClient sentemail tocancel withless than 24hours notice

This week at LNFT..... - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
N
5
B
6
G
7
I
8
B
9
N
10
G
11
O
12
O
13
N
14
I
15
G
16
I
17
O
18
O
19
N
20
B
21
I
22
B
23
I
24
B
  1. G-Client continues to forget insurance info
  2. O-Client had balance you had to explain and/or collect for missed appointments
  3. G-Client sent email to cancel with less than 48 hours notice
  4. N-Client knows another person in waiting room
  5. B-Client made inappropriate comments in session
  6. G-Client got lost on way to appointment
  7. I-Client was 15 minutes late
  8. B-Client asked inappropriately about personal life
  9. N-Family members of clients became friends in waiting room during your session
  10. G-Client blamed others for personal actions
  11. O-Client no showed appointment
  12. O-Client ate during session
  13. N-Client knows another client in waiting room
  14. I-Client's siblings/family are too loud in waiting room
  15. G-Client brought you a gift
  16. I-Client resulted in referral to other providers at LNFT
  17. O-Client was 10 minutes late
  18. O-Client left session abruptly
  19. N-Family members of clients knew each other in waiting room
  20. B-Client used profanity in session
  21. I-Client didn't complete forms
  22. B-Client forgot payment
  23. I-Client asked you to "fix" their problem
  24. B-Client sent email to cancel with less than 24 hours notice