Client hadbalance youhad to explainand/or collectfor missedappointmentsClientcontinues toforgetinsuranceinfoClient gotlost on waytoappointmentClient knowsanotherperson inwaiting roomClientdidn'tcompleteformsClient madeinappropriatecomments insessionClient was10minuteslateClientasked youto "fix" theirproblemClientbroughtyou a giftClient noshowedappointmentClient sentemail tocancel withless than 24hours noticeClientblamedothers forpersonalactionsFamily membersof clients becamefriends in waitingroom during yoursessionClient resultedin referral tootherproviders atLNFTClient askedinappropriatelyabout personallifeClientforgotpaymentClient knowsanother clientin waitingroomClient'ssiblings/familyare too loudin waitingroomClient leftsessionabruptlyClient ateduringsessionClientusedprofanityin sessionClient sentemail tocancel withless than 48hours noticeClient was15minuteslateFamilymembers ofclients kneweach other inwaiting roomClient hadbalance youhad to explainand/or collectfor missedappointmentsClientcontinues toforgetinsuranceinfoClient gotlost on waytoappointmentClient knowsanotherperson inwaiting roomClientdidn'tcompleteformsClient madeinappropriatecomments insessionClient was10minuteslateClientasked youto "fix" theirproblemClientbroughtyou a giftClient noshowedappointmentClient sentemail tocancel withless than 24hours noticeClientblamedothers forpersonalactionsFamily membersof clients becamefriends in waitingroom during yoursessionClient resultedin referral tootherproviders atLNFTClient askedinappropriatelyabout personallifeClientforgotpaymentClient knowsanother clientin waitingroomClient'ssiblings/familyare too loudin waitingroomClient leftsessionabruptlyClient ateduringsessionClientusedprofanityin sessionClient sentemail tocancel withless than 48hours noticeClient was15minuteslateFamilymembers ofclients kneweach other inwaiting room

This week at LNFT..... - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
G
4
N
5
I
6
B
7
O
8
I
9
G
10
O
11
B
12
G
13
N
14
I
15
B
16
B
17
N
18
I
19
O
20
O
21
B
22
G
23
I
24
N
  1. O-Client had balance you had to explain and/or collect for missed appointments
  2. G-Client continues to forget insurance info
  3. G-Client got lost on way to appointment
  4. N-Client knows another person in waiting room
  5. I-Client didn't complete forms
  6. B-Client made inappropriate comments in session
  7. O-Client was 10 minutes late
  8. I-Client asked you to "fix" their problem
  9. G-Client brought you a gift
  10. O-Client no showed appointment
  11. B-Client sent email to cancel with less than 24 hours notice
  12. G-Client blamed others for personal actions
  13. N-Family members of clients became friends in waiting room during your session
  14. I-Client resulted in referral to other providers at LNFT
  15. B-Client asked inappropriately about personal life
  16. B-Client forgot payment
  17. N-Client knows another client in waiting room
  18. I-Client's siblings/family are too loud in waiting room
  19. O-Client left session abruptly
  20. O-Client ate during session
  21. B-Client used profanity in session
  22. G-Client sent email to cancel with less than 48 hours notice
  23. I-Client was 15 minutes late
  24. N-Family members of clients knew each other in waiting room