Clientcontinues toforgetinsuranceinfoClient sentemail tocancel withless than 24hours noticeClient resultedin referral tootherproviders atLNFTClientasked youto "fix" theirproblemClient knowsanotherperson inwaiting roomClient hadbalance youhad to explainand/or collectfor missedappointmentsClient gotlost on waytoappointmentClientblamedothers forpersonalactionsClient was15minuteslateClientdidn'tcompleteformsClient ateduringsessionClientusedprofanityin sessionClient'ssiblings/familyare too loudin waitingroomFamily membersof clients becamefriends in waitingroom during yoursessionClientforgotpaymentClient madeinappropriatecomments insessionClient noshowedappointmentClient knowsanother clientin waitingroomClientbroughtyou a giftFamilymembers ofclients kneweach other inwaiting roomClient was10minuteslateClient sentemail tocancel withless than 48hours noticeClient askedinappropriatelyabout personallifeClient leftsessionabruptlyClientcontinues toforgetinsuranceinfoClient sentemail tocancel withless than 24hours noticeClient resultedin referral tootherproviders atLNFTClientasked youto "fix" theirproblemClient knowsanotherperson inwaiting roomClient hadbalance youhad to explainand/or collectfor missedappointmentsClient gotlost on waytoappointmentClientblamedothers forpersonalactionsClient was15minuteslateClientdidn'tcompleteformsClient ateduringsessionClientusedprofanityin sessionClient'ssiblings/familyare too loudin waitingroomFamily membersof clients becamefriends in waitingroom during yoursessionClientforgotpaymentClient madeinappropriatecomments insessionClient noshowedappointmentClient knowsanother clientin waitingroomClientbroughtyou a giftFamilymembers ofclients kneweach other inwaiting roomClient was10minuteslateClient sentemail tocancel withless than 48hours noticeClient askedinappropriatelyabout personallifeClient leftsessionabruptly

This week at LNFT..... - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
I
5
N
6
O
7
G
8
G
9
I
10
I
11
O
12
B
13
I
14
N
15
B
16
B
17
O
18
N
19
G
20
N
21
O
22
G
23
B
24
O
  1. G-Client continues to forget insurance info
  2. B-Client sent email to cancel with less than 24 hours notice
  3. I-Client resulted in referral to other providers at LNFT
  4. I-Client asked you to "fix" their problem
  5. N-Client knows another person in waiting room
  6. O-Client had balance you had to explain and/or collect for missed appointments
  7. G-Client got lost on way to appointment
  8. G-Client blamed others for personal actions
  9. I-Client was 15 minutes late
  10. I-Client didn't complete forms
  11. O-Client ate during session
  12. B-Client used profanity in session
  13. I-Client's siblings/family are too loud in waiting room
  14. N-Family members of clients became friends in waiting room during your session
  15. B-Client forgot payment
  16. B-Client made inappropriate comments in session
  17. O-Client no showed appointment
  18. N-Client knows another client in waiting room
  19. G-Client brought you a gift
  20. N-Family members of clients knew each other in waiting room
  21. O-Client was 10 minutes late
  22. G-Client sent email to cancel with less than 48 hours notice
  23. B-Client asked inappropriately about personal life
  24. O-Client left session abruptly