Clientcontinues toforgetinsuranceinfoClient sentemail tocancel withless than 48hours noticeClient hadbalance youhad to explainand/or collectfor missedappointmentsClient askedinappropriatelyabout personallifeClient sentemail tocancel withless than 24hours noticeClientdidn'tcompleteformsClientbroughtyou a giftClient noshowedappointmentFamily membersof clients becamefriends in waitingroom during yoursessionClient was10minuteslateClientforgotpaymentClient leftsessionabruptlyClient gotlost on waytoappointmentClientasked youto "fix" theirproblemClient'ssiblings/familyare too loudin waitingroomFamilymembers ofclients kneweach other inwaiting roomClient knowsanother clientin waitingroomClient knowsanotherperson inwaiting roomClient ateduringsessionClientblamedothers forpersonalactionsClientusedprofanityin sessionClient was15minuteslateClient resultedin referral tootherproviders atLNFTClient madeinappropriatecomments insessionClientcontinues toforgetinsuranceinfoClient sentemail tocancel withless than 48hours noticeClient hadbalance youhad to explainand/or collectfor missedappointmentsClient askedinappropriatelyabout personallifeClient sentemail tocancel withless than 24hours noticeClientdidn'tcompleteformsClientbroughtyou a giftClient noshowedappointmentFamily membersof clients becamefriends in waitingroom during yoursessionClient was10minuteslateClientforgotpaymentClient leftsessionabruptlyClient gotlost on waytoappointmentClientasked youto "fix" theirproblemClient'ssiblings/familyare too loudin waitingroomFamilymembers ofclients kneweach other inwaiting roomClient knowsanother clientin waitingroomClient knowsanotherperson inwaiting roomClient ateduringsessionClientblamedothers forpersonalactionsClientusedprofanityin sessionClient was15minuteslateClient resultedin referral tootherproviders atLNFTClient madeinappropriatecomments insession

This week at LNFT..... - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
O
4
B
5
B
6
I
7
G
8
O
9
N
10
O
11
B
12
O
13
G
14
I
15
I
16
N
17
N
18
N
19
O
20
G
21
B
22
I
23
I
24
B
  1. G-Client continues to forget insurance info
  2. G-Client sent email to cancel with less than 48 hours notice
  3. O-Client had balance you had to explain and/or collect for missed appointments
  4. B-Client asked inappropriately about personal life
  5. B-Client sent email to cancel with less than 24 hours notice
  6. I-Client didn't complete forms
  7. G-Client brought you a gift
  8. O-Client no showed appointment
  9. N-Family members of clients became friends in waiting room during your session
  10. O-Client was 10 minutes late
  11. B-Client forgot payment
  12. O-Client left session abruptly
  13. G-Client got lost on way to appointment
  14. I-Client asked you to "fix" their problem
  15. I-Client's siblings/family are too loud in waiting room
  16. N-Family members of clients knew each other in waiting room
  17. N-Client knows another client in waiting room
  18. N-Client knows another person in waiting room
  19. O-Client ate during session
  20. G-Client blamed others for personal actions
  21. B-Client used profanity in session
  22. I-Client was 15 minutes late
  23. I-Client resulted in referral to other providers at LNFT
  24. B-Client made inappropriate comments in session