(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"If I were in your position, i would fel the same way"
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Time:
"I'm sorry that happened to you"
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Time:
"Do you mind if I place you on a brief hold to look into that for you"
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"I would be happy to help you with that"
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"I can definitely look into that for you"
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"That would frustrate me too"
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"I can understand where you are coming from"
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"I'm sorry you are having to deal with this"
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Time:
