(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Put patient on Hold and they say "NO"
I-Patient comes in late for appointment
N-Walk in with no appointment
I-Patient calls saying they are going to be late
G-Patient walks in and purchases a OTC item
B-Patient says they need to be seen for their “Foot”
N-Patient pays off Bad Debt
O-Asked to spell Plovanich
N-Asks if appointment will be on MyChart
B-Patient calls for directions
G-Patient shows up 10 minutes or later
B-Call for ride service
N-Patient compliments the plants
G-Refuses to give SSN#
I-Patient goes to the bathroom
B-Patient calls to schedule appointment and doesn’t have insurance cards