RespondsEngagedClosedtoedShoesCaringYMCAWhiteshirtFriendlyMeaningfulEyecontactNameTagSpeaksClearlyActivelyListensKeeponTrackProperuniformStandingSmilingAttentionExpressionVarietyInvitingActsPromptlyFocusOfferingAssistanceBodyLanguageBlackPantsRespondsEngagedClosedtoedShoesCaringYMCAWhiteshirtFriendlyMeaningfulEyecontactNameTagSpeaksClearlyActivelyListensKeeponTrackProperuniformStandingSmilingAttentionExpressionVarietyInvitingActsPromptlyFocusOfferingAssistanceBodyLanguageBlackPants

Key Behaviours for Excellent Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responds
  2. Engaged
  3. Closed toed Shoes
  4. Caring
  5. YMCA White shirt
  6. Friendly
  7. Meaningful
  8. Eye contact
  9. Name Tag
  10. Speaks Clearly
  11. Actively Listens
  12. Keep on Track
  13. Proper uniform
  14. Standing
  15. Smiling
  16. Attention
  17. Expression
  18. Variety
  19. Inviting
  20. Acts Promptly
  21. Focus
  22. Offering Assistance
  23. Body Language
  24. Black Pants