Used a reassurance phrase Client said they were at work Call under 7 min Used an empathy phrase Laughed with a client You ensured you are meeting clean desk policy Tracked at least 3 complaints Client needed Claims Tell a Tiger "Thanks!" Client said they would take a survey for you Said "My pleasure!" Helped set up autopay Got a 10 survey for today Client gave you a compliment Call under 4 min Promoted Erica Had client uninstall and reinstall app Client talked about the weather Client lives in CA Digital Wallet Used an encouragement phrase Tell a tech liaison "Thanks!" ShopSafe Call under 6 min 5 appreciation recaps Client's name starts with "K" Client lives in FL Client is Platinum Rewards Call under 5 min Used a reassurance phrase Client said they were at work Call under 7 min Used an empathy phrase Laughed with a client You ensured you are meeting clean desk policy Tracked at least 3 complaints Client needed Claims Tell a Tiger "Thanks!" Client said they would take a survey for you Said "My pleasure!" Helped set up autopay Got a 10 survey for today Client gave you a compliment Call under 4 min Promoted Erica Had client uninstall and reinstall app Client talked about the weather Client lives in CA Digital Wallet Used an encouragement phrase Tell a tech liaison "Thanks!" ShopSafe Call under 6 min 5 appreciation recaps Client's name starts with "K" Client lives in FL Client is Platinum Rewards Call under 5 min
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used a reassurance phrase
Client said they were at work
Call under 7 min
Used an empathy phrase
Laughed with a client
You ensured you are meeting clean desk policy
Tracked at least 3 complaints
Client needed Claims
Tell a Tiger "Thanks!"
Client said they would take a survey for you
Said "My pleasure!"
Helped set up autopay
Got a 10 survey for today
Client gave you a compliment
Call under 4 min
Promoted Erica
Had client uninstall and reinstall app
Client talked about the weather
Client lives in CA
Digital Wallet
Used an encouragement phrase
Tell a tech liaison "Thanks!"
ShopSafe
Call under 6 min
5 appreciation recaps
Client's name starts with "K"
Client lives in FL
Client is Platinum Rewards
Call under 5 min