Used a reassurance phrase Client lives in CA Call under 5 min Client needed Claims Client's name starts with "K" Client is Platinum Rewards Had client uninstall and reinstall app Call under 6 min Laughed with a client Digital Wallet Tell a Tiger "Thanks!" Used an encouragement phrase Client lives in FL Call under 4 min Client talked about the weather 5 appreciation recaps Client said they were at work Client gave you a compliment Used an empathy phrase Tracked at least 3 complaints ShopSafe You ensured you are meeting clean desk policy Helped set up autopay Client said they would take a survey for you Call under 7 min Got a 10 survey for today Said "My pleasure!" Tell a tech liaison "Thanks!" Promoted Erica Used a reassurance phrase Client lives in CA Call under 5 min Client needed Claims Client's name starts with "K" Client is Platinum Rewards Had client uninstall and reinstall app Call under 6 min Laughed with a client Digital Wallet Tell a Tiger "Thanks!" Used an encouragement phrase Client lives in FL Call under 4 min Client talked about the weather 5 appreciation recaps Client said they were at work Client gave you a compliment Used an empathy phrase Tracked at least 3 complaints ShopSafe You ensured you are meeting clean desk policy Helped set up autopay Client said they would take a survey for you Call under 7 min Got a 10 survey for today Said "My pleasure!" Tell a tech liaison "Thanks!" Promoted Erica
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used a reassurance phrase
Client lives in CA
Call under 5 min
Client needed Claims
Client's name starts with "K"
Client is Platinum Rewards
Had client uninstall and reinstall app
Call under 6 min
Laughed with a client
Digital Wallet
Tell a Tiger "Thanks!"
Used an encouragement phrase
Client lives in FL
Call under 4 min
Client talked about the weather
5 appreciation recaps
Client said they were at work
Client gave you a compliment
Used an empathy phrase
Tracked at least 3 complaints
ShopSafe
You ensured you are meeting clean desk policy
Helped set up autopay
Client said they would take a survey for you
Call under 7 min
Got a 10 survey for today
Said "My pleasure!"
Tell a tech liaison "Thanks!"
Promoted Erica