SayHelloProvidePraiseOfferHelpRespectReduceSufferingConnectPrideSmileFamilyDignityClevelandClinicServiceIntroduceYourselfAccountabilityEmpathyTeamworkAppearanceAcceptResponsibilityPatientCenteredRelationshipsHello,myname isElevatorEtiquetteEyeContactPrivacyListenActivelySafeEnvironmentReduceWasteHEARTPhoneEtiquetteCommunicationSayHelloProvidePraiseOfferHelpRespectReduceSufferingConnectPrideSmileFamilyDignityClevelandClinicServiceIntroduceYourselfAccountabilityEmpathyTeamworkAppearanceAcceptResponsibilityPatientCenteredRelationshipsHello,myname isElevatorEtiquetteEyeContactPrivacyListenActivelySafeEnvironmentReduceWasteHEARTPhoneEtiquetteCommunication

Patient Experience BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say Hello
  2. Provide Praise
  3. Offer Help
  4. Respect
  5. Reduce Suffering
  6. Connect
  7. Pride
  8. Smile
  9. Family
  10. Dignity
  11. Cleveland Clinic
  12. Service
  13. Introduce Yourself
  14. Accountability
  15. Empathy
  16. Teamwork
  17. Appearance
  18. Accept Responsibility
  19. Patient Centered
  20. Relationships
  21. Hello, my name is
  22. Elevator Etiquette
  23. Eye Contact
  24. Privacy
  25. Listen Actively
  26. Safe Environment
  27. Reduce Waste
  28. HEART
  29. Phone Etiquette
  30. Communication