ElevatorEtiquetteIntroduceYourselfListenActivelyPhoneEtiquetteOfferHelpAppearanceReduceSufferingTeamworkConnectSmilePrivacyServiceFamilyRelationshipsPridePatientCenteredEmpathyEyeContactReduceWasteCommunicationHello,myname isProvidePraiseDignitySayHelloClevelandClinicAcceptResponsibilityAccountabilitySafeEnvironmentHEARTRespectElevatorEtiquetteIntroduceYourselfListenActivelyPhoneEtiquetteOfferHelpAppearanceReduceSufferingTeamworkConnectSmilePrivacyServiceFamilyRelationshipsPridePatientCenteredEmpathyEyeContactReduceWasteCommunicationHello,myname isProvidePraiseDignitySayHelloClevelandClinicAcceptResponsibilityAccountabilitySafeEnvironmentHEARTRespect

Patient Experience BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Elevator Etiquette
  2. Introduce Yourself
  3. Listen Actively
  4. Phone Etiquette
  5. Offer Help
  6. Appearance
  7. Reduce Suffering
  8. Teamwork
  9. Connect
  10. Smile
  11. Privacy
  12. Service
  13. Family
  14. Relationships
  15. Pride
  16. Patient Centered
  17. Empathy
  18. Eye Contact
  19. Reduce Waste
  20. Communication
  21. Hello, my name is
  22. Provide Praise
  23. Dignity
  24. Say Hello
  25. Cleveland Clinic
  26. Accept Responsibility
  27. Accountability
  28. Safe Environment
  29. HEART
  30. Respect