SafeEnvironmentPrivacyReduceWasteElevatorEtiquetteDignityAcceptResponsibilityOfferHelpAppearanceHEARTSmilePatientCenteredAccountabilityServiceClevelandClinicConnectEmpathyProvidePraiseReduceSufferingRelationshipsIntroduceYourselfPrideSayHelloPhoneEtiquetteCommunicationRespectTeamworkHello,myname isFamilyListenActivelyEyeContactSafeEnvironmentPrivacyReduceWasteElevatorEtiquetteDignityAcceptResponsibilityOfferHelpAppearanceHEARTSmilePatientCenteredAccountabilityServiceClevelandClinicConnectEmpathyProvidePraiseReduceSufferingRelationshipsIntroduceYourselfPrideSayHelloPhoneEtiquetteCommunicationRespectTeamworkHello,myname isFamilyListenActivelyEyeContact

Patient Experience BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Safe Environment
  2. Privacy
  3. Reduce Waste
  4. Elevator Etiquette
  5. Dignity
  6. Accept Responsibility
  7. Offer Help
  8. Appearance
  9. HEART
  10. Smile
  11. Patient Centered
  12. Accountability
  13. Service
  14. Cleveland Clinic
  15. Connect
  16. Empathy
  17. Provide Praise
  18. Reduce Suffering
  19. Relationships
  20. Introduce Yourself
  21. Pride
  22. Say Hello
  23. Phone Etiquette
  24. Communication
  25. Respect
  26. Teamwork
  27. Hello, my name is
  28. Family
  29. Listen Actively
  30. Eye Contact