AppearanceSayHelloHEARTReduceSufferingHello,myname isServiceAcceptResponsibilityTeamworkCommunicationPatientCenteredPrideIntroduceYourselfFamilySafeEnvironmentDignityAccountabilityPhoneEtiquetteEyeContactElevatorEtiquettePrivacyListenActivelyClevelandClinicReduceWasteEmpathySmileRespectConnectProvidePraiseOfferHelpRelationshipsAppearanceSayHelloHEARTReduceSufferingHello,myname isServiceAcceptResponsibilityTeamworkCommunicationPatientCenteredPrideIntroduceYourselfFamilySafeEnvironmentDignityAccountabilityPhoneEtiquetteEyeContactElevatorEtiquettePrivacyListenActivelyClevelandClinicReduceWasteEmpathySmileRespectConnectProvidePraiseOfferHelpRelationships

Patient Experience BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appearance
  2. Say Hello
  3. HEART
  4. Reduce Suffering
  5. Hello, my name is
  6. Service
  7. Accept Responsibility
  8. Teamwork
  9. Communication
  10. Patient Centered
  11. Pride
  12. Introduce Yourself
  13. Family
  14. Safe Environment
  15. Dignity
  16. Accountability
  17. Phone Etiquette
  18. Eye Contact
  19. Elevator Etiquette
  20. Privacy
  21. Listen Actively
  22. Cleveland Clinic
  23. Reduce Waste
  24. Empathy
  25. Smile
  26. Respect
  27. Connect
  28. Provide Praise
  29. Offer Help
  30. Relationships