AccountabilityPrideSayHelloSmileServiceElevatorEtiquetteHEARTEmpathyIntroduceYourselfClevelandClinicHello,myname isCommunicationFamilySafeEnvironmentDignityReduceSufferingProvidePraiseOfferHelpPatientCenteredConnectPrivacyReduceWasteAppearanceListenActivelyPhoneEtiquetteRelationshipsEyeContactRespectAcceptResponsibilityTeamworkAccountabilityPrideSayHelloSmileServiceElevatorEtiquetteHEARTEmpathyIntroduceYourselfClevelandClinicHello,myname isCommunicationFamilySafeEnvironmentDignityReduceSufferingProvidePraiseOfferHelpPatientCenteredConnectPrivacyReduceWasteAppearanceListenActivelyPhoneEtiquetteRelationshipsEyeContactRespectAcceptResponsibilityTeamwork

Patient Experience BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accountability
  2. Pride
  3. Say Hello
  4. Smile
  5. Service
  6. Elevator Etiquette
  7. HEART
  8. Empathy
  9. Introduce Yourself
  10. Cleveland Clinic
  11. Hello, my name is
  12. Communication
  13. Family
  14. Safe Environment
  15. Dignity
  16. Reduce Suffering
  17. Provide Praise
  18. Offer Help
  19. Patient Centered
  20. Connect
  21. Privacy
  22. Reduce Waste
  23. Appearance
  24. Listen Actively
  25. Phone Etiquette
  26. Relationships
  27. Eye Contact
  28. Respect
  29. Accept Responsibility
  30. Teamwork