ServiceFamilyOfferHelpRespectProvidePraiseHEARTEyeContactReduceWasteSayHelloReduceSufferingPatientCenteredIntroduceYourselfConnectListenActivelyPrideElevatorEtiquetteAppearanceDignityTeamworkAcceptResponsibilityAccountabilityClevelandClinicPhoneEtiquetteRelationshipsSafeEnvironmentEmpathySmileCommunicationHello,myname isPrivacyServiceFamilyOfferHelpRespectProvidePraiseHEARTEyeContactReduceWasteSayHelloReduceSufferingPatientCenteredIntroduceYourselfConnectListenActivelyPrideElevatorEtiquetteAppearanceDignityTeamworkAcceptResponsibilityAccountabilityClevelandClinicPhoneEtiquetteRelationshipsSafeEnvironmentEmpathySmileCommunicationHello,myname isPrivacy

Patient Experience BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service
  2. Family
  3. Offer Help
  4. Respect
  5. Provide Praise
  6. HEART
  7. Eye Contact
  8. Reduce Waste
  9. Say Hello
  10. Reduce Suffering
  11. Patient Centered
  12. Introduce Yourself
  13. Connect
  14. Listen Actively
  15. Pride
  16. Elevator Etiquette
  17. Appearance
  18. Dignity
  19. Teamwork
  20. Accept Responsibility
  21. Accountability
  22. Cleveland Clinic
  23. Phone Etiquette
  24. Relationships
  25. Safe Environment
  26. Empathy
  27. Smile
  28. Communication
  29. Hello, my name is
  30. Privacy