SMILE VERBAL ASK FOR FEEDBACK GO THE EXTRA MILE DEMONSTRATE PROFESSIONALISM VISUAL HOW CAN I HELP YOU? OFFER DIRECT EYE CONTACT SHOW THAT WE CARE SAY WHAT YOU WANT: BE SPECIFIC HAPPY TO OBLIGE BE POSITIVE USE I STATEMENTS ACTIVELY LISTEN FORM A GOOD IMPRESSION SPEAK FOR YOURSELF CARE YES I CAN CUSTOMER SERVICE WHAT WORDS CAN WE USE TO SHOW WE CARE? IS THERE ANYTHING ELSE I CAN DO? TAKE PERSONAL RESPOSIBILITY VOCAL COMMUNICATION SMILE VERBAL ASK FOR FEEDBACK GO THE EXTRA MILE DEMONSTRATE PROFESSIONALISM VISUAL HOW CAN I HELP YOU? OFFER DIRECT EYE CONTACT SHOW THAT WE CARE SAY WHAT YOU WANT: BE SPECIFIC HAPPY TO OBLIGE BE POSITIVE USE I STATEMENTS ACTIVELY LISTEN FORM A GOOD IMPRESSION SPEAK FOR YOURSELF CARE YES I CAN CUSTOMER SERVICE WHAT WORDS CAN WE USE TO SHOW WE CARE? IS THERE ANYTHING ELSE I CAN DO? TAKE PERSONAL RESPOSIBILITY VOCAL COMMUNICATION
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
SMILE
VERBAL
ASK FOR FEEDBACK
GO THE EXTRA MILE
DEMONSTRATE PROFESSIONALISM
VISUAL
HOW CAN I HELP YOU?
OFFER DIRECT EYE CONTACT
SHOW THAT WE CARE
SAY WHAT YOU WANT: BE SPECIFIC
HAPPY TO OBLIGE
BE POSITIVE
USE I STATEMENTS
ACTIVELY LISTEN
FORM A GOOD IMPRESSION
SPEAK FOR YOURSELF
CARE
YES I CAN
CUSTOMER SERVICE
WHAT WORDS CAN WE USE TO SHOW WE CARE?
IS THERE ANYTHING ELSE I CAN DO?
TAKE PERSONAL RESPOSIBILITY
VOCAL
COMMUNICATION