VERBAL SHOW THAT WE CARE ACTIVELY LISTEN CARE HOW CAN I HELP YOU? BE POSITIVE ASK FOR FEEDBACK FORM A GOOD IMPRESSION SMILE SPEAK FOR YOURSELF IS THERE ANYTHING ELSE I CAN DO? WHAT WORDS CAN WE USE TO SHOW WE CARE? TAKE PERSONAL RESPOSIBILITY VOCAL OFFER DIRECT EYE CONTACT GO THE EXTRA MILE DEMONSTRATE PROFESSIONALISM VISUAL YES I CAN CUSTOMER SERVICE COMMUNICATION SAY WHAT YOU WANT: BE SPECIFIC USE I STATEMENTS HAPPY TO OBLIGE VERBAL SHOW THAT WE CARE ACTIVELY LISTEN CARE HOW CAN I HELP YOU? BE POSITIVE ASK FOR FEEDBACK FORM A GOOD IMPRESSION SMILE SPEAK FOR YOURSELF IS THERE ANYTHING ELSE I CAN DO? WHAT WORDS CAN WE USE TO SHOW WE CARE? TAKE PERSONAL RESPOSIBILITY VOCAL OFFER DIRECT EYE CONTACT GO THE EXTRA MILE DEMONSTRATE PROFESSIONALISM VISUAL YES I CAN CUSTOMER SERVICE COMMUNICATION SAY WHAT YOU WANT: BE SPECIFIC USE I STATEMENTS HAPPY TO OBLIGE
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
VERBAL
SHOW THAT WE CARE
ACTIVELY LISTEN
CARE
HOW CAN I HELP YOU?
BE POSITIVE
ASK FOR FEEDBACK
FORM A GOOD IMPRESSION
SMILE
SPEAK FOR YOURSELF
IS THERE ANYTHING ELSE I CAN DO?
WHAT WORDS CAN WE USE TO SHOW WE CARE?
TAKE PERSONAL RESPOSIBILITY
VOCAL
OFFER DIRECT EYE CONTACT
GO THE EXTRA MILE
DEMONSTRATE PROFESSIONALISM
VISUAL
YES I CAN
CUSTOMER SERVICE
COMMUNICATION
SAY WHAT YOU WANT: BE SPECIFIC
USE I STATEMENTS
HAPPY TO OBLIGE