VERBAL TAKE PERSONAL RESPOSIBILITY ACTIVELY LISTEN IS THERE ANYTHING ELSE I CAN DO? USE I STATEMENTS HOW CAN I HELP YOU? DEMONSTRATE PROFESSIONALISM SHOW THAT WE CARE OFFER DIRECT EYE CONTACT SPEAK FOR YOURSELF SAY WHAT YOU WANT: BE SPECIFIC WHAT WORDS CAN WE USE TO SHOW WE CARE? CARE SMILE YES I CAN CUSTOMER SERVICE VOCAL FORM A GOOD IMPRESSION COMMUNICATION BE POSITIVE HAPPY TO OBLIGE GO THE EXTRA MILE VISUAL ASK FOR FEEDBACK VERBAL TAKE PERSONAL RESPOSIBILITY ACTIVELY LISTEN IS THERE ANYTHING ELSE I CAN DO? USE I STATEMENTS HOW CAN I HELP YOU? DEMONSTRATE PROFESSIONALISM SHOW THAT WE CARE OFFER DIRECT EYE CONTACT SPEAK FOR YOURSELF SAY WHAT YOU WANT: BE SPECIFIC WHAT WORDS CAN WE USE TO SHOW WE CARE? CARE SMILE YES I CAN CUSTOMER SERVICE VOCAL FORM A GOOD IMPRESSION COMMUNICATION BE POSITIVE HAPPY TO OBLIGE GO THE EXTRA MILE VISUAL ASK FOR FEEDBACK
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
VERBAL
TAKE PERSONAL RESPOSIBILITY
ACTIVELY LISTEN
IS THERE ANYTHING ELSE I CAN DO?
USE I STATEMENTS
HOW CAN I HELP YOU?
DEMONSTRATE PROFESSIONALISM
SHOW THAT WE CARE
OFFER DIRECT EYE CONTACT
SPEAK FOR YOURSELF
SAY WHAT YOU WANT: BE SPECIFIC
WHAT WORDS CAN WE USE TO SHOW WE CARE?
CARE
SMILE
YES I CAN
CUSTOMER SERVICE
VOCAL
FORM A GOOD IMPRESSION
COMMUNICATION
BE POSITIVE
HAPPY TO OBLIGE
GO THE EXTRA MILE
VISUAL
ASK FOR FEEDBACK