Digital Wallet Pulled up Sol Cen for past 4 calls Client's name starts with "A" AHT under 400 Reassurance phrase Client said they would take survey for you You said "my pleasure" Zelle Client lives in NY Passcode reset Client's online ID includes their name Got at 10 survey today Payment refund Set up Autopay ShopSafe Tracked at least 3 complaints Call under 5 min Used an encouragement phrase Wink at someone Tell Joe he is cool Laughed with a client Client says the words "I don't know" Card reissue Call under 4 min Client's account open before yr 2000 Client has Alaska Airlines Card Stand up and stretch Call under 6 min Transfer to Small Business Digital Wallet Pulled up Sol Cen for past 4 calls Client's name starts with "A" AHT under 400 Reassurance phrase Client said they would take survey for you You said "my pleasure" Zelle Client lives in NY Passcode reset Client's online ID includes their name Got at 10 survey today Payment refund Set up Autopay ShopSafe Tracked at least 3 complaints Call under 5 min Used an encouragement phrase Wink at someone Tell Joe he is cool Laughed with a client Client says the words "I don't know" Card reissue Call under 4 min Client's account open before yr 2000 Client has Alaska Airlines Card Stand up and stretch Call under 6 min Transfer to Small Business
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Digital Wallet
Pulled up Sol Cen for past 4 calls
Client's name starts with "A"
AHT under 400
Reassurance phrase
Client said they would take survey for you
You said "my pleasure"
Zelle
Client lives in NY
Passcode reset
Client's online ID includes their name
Got at 10 survey today
Payment refund
Set up Autopay
ShopSafe
Tracked at least 3 complaints
Call under 5 min
Used an encouragement phrase
Wink at someone
Tell Joe he is cool
Laughed with a client
Client says the words "I don't know"
Card reissue
Call under 4 min
Client's account open before yr 2000
Client has Alaska Airlines Card
Stand up and stretch
Call under 6 min
Transfer to Small Business