Card reissue Client's account open before yr 2000 Client's online ID includes their name ShopSafe Stand up and stretch Payment refund Call under 4 min Tell Joe he is cool Got at 10 survey today Tracked at least 3 complaints Client said they would take survey for you Pulled up Sol Cen for past 4 calls Reassurance phrase Digital Wallet You said "my pleasure" Used an encouragement phrase Client's name starts with "A" Client has Alaska Airlines Card Zelle Client says the words "I don't know" Call under 6 min Transfer to Small Business Wink at someone Set up Autopay Laughed with a client AHT under 400 Passcode reset Call under 5 min Client lives in NY Card reissue Client's account open before yr 2000 Client's online ID includes their name ShopSafe Stand up and stretch Payment refund Call under 4 min Tell Joe he is cool Got at 10 survey today Tracked at least 3 complaints Client said they would take survey for you Pulled up Sol Cen for past 4 calls Reassurance phrase Digital Wallet You said "my pleasure" Used an encouragement phrase Client's name starts with "A" Client has Alaska Airlines Card Zelle Client says the words "I don't know" Call under 6 min Transfer to Small Business Wink at someone Set up Autopay Laughed with a client AHT under 400 Passcode reset Call under 5 min Client lives in NY
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Card reissue
Client's account open before yr 2000
Client's online ID includes their name
ShopSafe
Stand up and stretch
Payment refund
Call under 4 min
Tell Joe he is cool
Got at 10 survey today
Tracked at least 3 complaints
Client said they would take survey for you
Pulled up Sol Cen for past 4 calls
Reassurance phrase
Digital Wallet
You said "my pleasure"
Used an encouragement phrase
Client's name starts with "A"
Client has Alaska Airlines Card
Zelle
Client says the words "I don't know"
Call under 6 min
Transfer to Small Business
Wink at someone
Set up Autopay
Laughed with a client
AHT under 400
Passcode reset
Call under 5 min
Client lives in NY