Client lives in NY Zelle Digital Wallet Pulled up Sol Cen for past 4 calls Client says the words "I don't know" Tell Joe he is cool Got at 10 survey today Used an encouragement phrase Tracked at least 3 complaints ShopSafe Stand up and stretch Client's online ID includes their name Call under 4 min You said "my pleasure" Client said they would take survey for you Client has Alaska Airlines Card Transfer to Small Business Wink at someone Call under 5 min Reassurance phrase Laughed with a client Card reissue Set up Autopay Passcode reset Client's name starts with "A" Client's account open before yr 2000 AHT under 400 Payment refund Call under 6 min Client lives in NY Zelle Digital Wallet Pulled up Sol Cen for past 4 calls Client says the words "I don't know" Tell Joe he is cool Got at 10 survey today Used an encouragement phrase Tracked at least 3 complaints ShopSafe Stand up and stretch Client's online ID includes their name Call under 4 min You said "my pleasure" Client said they would take survey for you Client has Alaska Airlines Card Transfer to Small Business Wink at someone Call under 5 min Reassurance phrase Laughed with a client Card reissue Set up Autopay Passcode reset Client's name starts with "A" Client's account open before yr 2000 AHT under 400 Payment refund Call under 6 min
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client lives in NY
Zelle
Digital Wallet
Pulled up Sol Cen for past 4 calls
Client says the words "I don't know"
Tell Joe he is cool
Got at 10 survey today
Used an encouragement phrase
Tracked at least 3 complaints
ShopSafe
Stand up and stretch
Client's online ID includes their name
Call under 4 min
You said "my pleasure"
Client said they would take survey for you
Client has Alaska Airlines Card
Transfer to Small Business
Wink at someone
Call under 5 min
Reassurance phrase
Laughed with a client
Card reissue
Set up Autopay
Passcode reset
Client's name starts with "A"
Client's account open before yr 2000
AHT under 400
Payment refund
Call under 6 min