Card reissue Reassurance phrase Got at 10 survey today Tracked at least 3 complaints Client said they would take survey for you Client has Alaska Airlines Card Tell Joe he is cool Digital Wallet Client's name starts with "A" Zelle Client's account open before yr 2000 Stand up and stretch ShopSafe You said "my pleasure" Passcode reset Payment refund Client says the words "I don't know" Call under 5 min Call under 4 min Used an encouragement phrase AHT under 400 Laughed with a client Pulled up Sol Cen for past 4 calls Set up Autopay Transfer to Small Business Client lives in NY Wink at someone Client's online ID includes their name Call under 6 min Card reissue Reassurance phrase Got at 10 survey today Tracked at least 3 complaints Client said they would take survey for you Client has Alaska Airlines Card Tell Joe he is cool Digital Wallet Client's name starts with "A" Zelle Client's account open before yr 2000 Stand up and stretch ShopSafe You said "my pleasure" Passcode reset Payment refund Client says the words "I don't know" Call under 5 min Call under 4 min Used an encouragement phrase AHT under 400 Laughed with a client Pulled up Sol Cen for past 4 calls Set up Autopay Transfer to Small Business Client lives in NY Wink at someone Client's online ID includes their name Call under 6 min
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Card reissue
Reassurance phrase
Got at 10 survey today
Tracked at least 3 complaints
Client said they would take survey for you
Client has Alaska Airlines Card
Tell Joe he is cool
Digital Wallet
Client's name starts with "A"
Zelle
Client's account open before yr 2000
Stand up and stretch
ShopSafe
You said "my pleasure"
Passcode reset
Payment refund
Client says the words "I don't know"
Call under 5 min
Call under 4 min
Used an encouragement phrase
AHT under 400
Laughed with a client
Pulled up Sol Cen for past 4 calls
Set up Autopay
Transfer to Small Business
Client lives in NY
Wink at someone
Client's online ID includes their name
Call under 6 min