Does nottell you tohave a niceday backChangeformCustomerbreathesheavily intothe phoneCustomersyells atyouMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionChargedbysomeoneelseMember triesto flaunt their"wealthy"statusFakelaugh at acustomer'sbad jokeCallabandonedCustomerangry thatwe cannotsend paperbillDemandsasupervisor"I need totalk toShannonKennedy"Customercalls you bythe wrongnameCustomersays Hi thenputs you onhold rightawayClaimsCallMembercomplainedthat they onlyget paper idcardTrying tologin tothe wrongwebsiteCustomerasks how youare and thencontinues totalkClaims theycancelledwithsomeoneelseCustomerchewingloudly inyour earMemberclaims theyonly signedup for __# ofmonthsHumanaCallMemberneverreturns cxlformMemberhangs upon you midsentenceCustomer startstalking to otherperson in theroom with themand will notrespond to youStatedthey willcharge itbackClaimsthey neversigned upfor a policyCustomerswears atyouDoes nottell you tohave a niceday backChangeformCustomerbreathesheavily intothe phoneCustomersyells atyouMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionChargedbysomeoneelseMember triesto flaunt their"wealthy"statusFakelaugh at acustomer'sbad jokeCallabandonedCustomerangry thatwe cannotsend paperbillDemandsasupervisor"I need totalk toShannonKennedy"Customercalls you bythe wrongnameCustomersays Hi thenputs you onhold rightawayClaimsCallMembercomplainedthat they onlyget paper idcardTrying tologin tothe wrongwebsiteCustomerasks how youare and thencontinues totalkClaims theycancelledwithsomeoneelseCustomerchewingloudly inyour earMemberclaims theyonly signedup for __# ofmonthsHumanaCallMemberneverreturns cxlformMemberhangs upon you midsentenceCustomer startstalking to otherperson in theroom with themand will notrespond to youStatedthey willcharge itbackClaimsthey neversigned upfor a policyCustomerswears atyou

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
I
4
O
5
I
6
O
7
N
8
B
9
I
10
I
11
N
12
I
13
G
14
G
15
B
16
O
17
G
18
N
19
B
20
B
21
N
22
I
23
O
24
G
25
B
26
O
27
G
28
G
29
O
  1. N-Does not tell you to have a nice day back
  2. B-Change form
  3. I-Customer breathes heavily into the phone
  4. O-Customers yells at you
  5. I-Multiple CXL for one Member
  6. O-Customer says they have no more questions and proceed to ask another question
  7. N-Charged by someone else
  8. B-Member tries to flaunt their "wealthy" status
  9. I-Fake laugh at a customer's bad joke
  10. I-Call abandoned
  11. N-Customer angry that we cannot send paper bill
  12. I-Demands a supervisor
  13. G-"I need to talk to Shannon Kennedy"
  14. G-Customer calls you by the wrong name
  15. B-Customer says Hi then puts you on hold right away
  16. O-Claims Call
  17. G-Member complained that they only get paper id card
  18. N-Trying to login to the wrong website
  19. B-Customer asks how you are and then continues to talk
  20. B-Claims they cancelled with someone else
  21. N-Customer chewing loudly in your ear
  22. I-Member claims they only signed up for __# of months
  23. O-Humana Call
  24. G-Member never returns cxl form
  25. B-Member hangs up on you mid sentence
  26. O-Customer starts talking to other person in the room with them and will not respond to you
  27. G-Stated they will charge it back
  28. G-Claims they never signed up for a policy
  29. O-Customer swears at you