"I need totalk toShannonKennedy"Memberclaims theyonly signedup for __# ofmonthsCustomerchewingloudly inyour earMember triesto flaunt their"wealthy"statusChargedbysomeoneelseCustomercalls you bythe wrongnameChangeformMemberneverreturns cxlformClaimsCallClaims theycancelledwithsomeoneelseFakelaugh at acustomer'sbad jokeCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomerangry thatwe cannotsend paperbillMultipleCXL foroneMemberCallabandonedTrying tologin tothe wrongwebsiteMembercomplainedthat they onlyget paper idcardDemandsasupervisorCustomerasks how youare and thencontinues totalkCustomersyells atyouMemberhangs upon you midsentenceCustomerswears atyouCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomersays Hi thenputs you onhold rightawayClaimsthey neversigned upfor a policyHumanaCallCustomerbreathesheavily intothe phoneDoes nottell you tohave a niceday backStatedthey willcharge itback"I need totalk toShannonKennedy"Memberclaims theyonly signedup for __# ofmonthsCustomerchewingloudly inyour earMember triesto flaunt their"wealthy"statusChargedbysomeoneelseCustomercalls you bythe wrongnameChangeformMemberneverreturns cxlformClaimsCallClaims theycancelledwithsomeoneelseFakelaugh at acustomer'sbad jokeCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomerangry thatwe cannotsend paperbillMultipleCXL foroneMemberCallabandonedTrying tologin tothe wrongwebsiteMembercomplainedthat they onlyget paper idcardDemandsasupervisorCustomerasks how youare and thencontinues totalkCustomersyells atyouMemberhangs upon you midsentenceCustomerswears atyouCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomersays Hi thenputs you onhold rightawayClaimsthey neversigned upfor a policyHumanaCallCustomerbreathesheavily intothe phoneDoes nottell you tohave a niceday backStatedthey willcharge itback

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
B
5
N
6
G
7
B
8
G
9
O
10
B
11
I
12
O
13
N
14
I
15
I
16
N
17
G
18
I
19
B
20
O
21
B
22
O
23
O
24
B
25
G
26
O
27
I
28
N
29
G
  1. G-"I need to talk to Shannon Kennedy"
  2. I-Member claims they only signed up for __# of months
  3. N-Customer chewing loudly in your ear
  4. B-Member tries to flaunt their "wealthy" status
  5. N-Charged by someone else
  6. G-Customer calls you by the wrong name
  7. B-Change form
  8. G-Member never returns cxl form
  9. O-Claims Call
  10. B-Claims they cancelled with someone else
  11. I-Fake laugh at a customer's bad joke
  12. O-Customer says they have no more questions and proceed to ask another question
  13. N-Customer angry that we cannot send paper bill
  14. I-Multiple CXL for one Member
  15. I-Call abandoned
  16. N-Trying to login to the wrong website
  17. G-Member complained that they only get paper id card
  18. I-Demands a supervisor
  19. B-Customer asks how you are and then continues to talk
  20. O-Customers yells at you
  21. B-Member hangs up on you mid sentence
  22. O-Customer swears at you
  23. O-Customer starts talking to other person in the room with them and will not respond to you
  24. B-Customer says Hi then puts you on hold right away
  25. G-Claims they never signed up for a policy
  26. O-Humana Call
  27. I-Customer breathes heavily into the phone
  28. N-Does not tell you to have a nice day back
  29. G-Stated they will charge it back