Memberneverreturns cxlformCustomer saysthey have nomore questionsand proceed toask anotherquestionMultipleCXL foroneMemberDemandsasupervisorCustomerangry thatwe cannotsend paperbillClaimsCallMemberhangs upon you midsentenceTrying tologin tothe wrongwebsiteCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomerasks how youare and thencontinues totalkChargedbysomeoneelseCustomercalls you bythe wrongnameClaims theycancelledwithsomeoneelseChangeform"I need totalk toShannonKennedy"Claimsthey neversigned upfor a policyCustomerchewingloudly inyour earCustomerswears atyouStatedthey willcharge itbackMembercomplainedthat they onlyget paper idcardHumanaCallCustomersyells atyouCustomersays Hi thenputs you onhold rightawayDoes nottell you tohave a niceday backMember triesto flaunt their"wealthy"statusMemberclaims theyonly signedup for __# ofmonthsFakelaugh at acustomer'sbad jokeCustomerbreathesheavily intothe phoneCallabandonedMemberneverreturns cxlformCustomer saysthey have nomore questionsand proceed toask anotherquestionMultipleCXL foroneMemberDemandsasupervisorCustomerangry thatwe cannotsend paperbillClaimsCallMemberhangs upon you midsentenceTrying tologin tothe wrongwebsiteCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomerasks how youare and thencontinues totalkChargedbysomeoneelseCustomercalls you bythe wrongnameClaims theycancelledwithsomeoneelseChangeform"I need totalk toShannonKennedy"Claimsthey neversigned upfor a policyCustomerchewingloudly inyour earCustomerswears atyouStatedthey willcharge itbackMembercomplainedthat they onlyget paper idcardHumanaCallCustomersyells atyouCustomersays Hi thenputs you onhold rightawayDoes nottell you tohave a niceday backMember triesto flaunt their"wealthy"statusMemberclaims theyonly signedup for __# ofmonthsFakelaugh at acustomer'sbad jokeCustomerbreathesheavily intothe phoneCallabandoned

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
I
4
I
5
N
6
O
7
B
8
N
9
O
10
B
11
N
12
G
13
B
14
B
15
G
16
G
17
N
18
O
19
G
20
G
21
O
22
O
23
B
24
N
25
B
26
I
27
I
28
I
29
I
  1. G-Member never returns cxl form
  2. O-Customer says they have no more questions and proceed to ask another question
  3. I-Multiple CXL for one Member
  4. I-Demands a supervisor
  5. N-Customer angry that we cannot send paper bill
  6. O-Claims Call
  7. B-Member hangs up on you mid sentence
  8. N-Trying to login to the wrong website
  9. O-Customer starts talking to other person in the room with them and will not respond to you
  10. B-Customer asks how you are and then continues to talk
  11. N-Charged by someone else
  12. G-Customer calls you by the wrong name
  13. B-Claims they cancelled with someone else
  14. B-Change form
  15. G-"I need to talk to Shannon Kennedy"
  16. G-Claims they never signed up for a policy
  17. N-Customer chewing loudly in your ear
  18. O-Customer swears at you
  19. G-Stated they will charge it back
  20. G-Member complained that they only get paper id card
  21. O-Humana Call
  22. O-Customers yells at you
  23. B-Customer says Hi then puts you on hold right away
  24. N-Does not tell you to have a nice day back
  25. B-Member tries to flaunt their "wealthy" status
  26. I-Member claims they only signed up for __# of months
  27. I-Fake laugh at a customer's bad joke
  28. I-Customer breathes heavily into the phone
  29. I-Call abandoned