(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Member tries to flaunt their "wealthy" status
G-Stated they will charge it back
I-Member claims they only signed up for __# of months
N-Customer angry that we cannot send paper bill
I-Call abandoned
G-Claims they never signed up for a policy
B-Customer says Hi then puts you on hold right away
G-Customer calls you by the wrong name
I-Multiple CXL for one Member
B-Claims they cancelled with someone else
N-Does not tell you to have a nice day back
O-Claims Call
G-Member complained that they only get paper id card
G-Member never returns cxl form
O-Customers yells at you
I-Demands a supervisor
O-Customer says they have no more questions and proceed to ask another question
B-Customer asks how you are and then continues to talk
N-Customer chewing loudly in your ear
O-Customer starts talking to other person in the room with them and will not respond to you
