Member triesto flaunt their"wealthy"statusCustomerbreathesheavily intothe phoneFakelaugh at acustomer'sbad jokeCustomerasks how youare and thencontinues totalkCustomer startstalking to otherperson in theroom with themand will notrespond to youMembercomplainedthat they onlyget paper idcardMemberclaims theyonly signedup for __# ofmonthsCustomerangry thatwe cannotsend paperbillCallabandoned"I need totalk toShannonKennedy"Claimsthey neversigned upfor a policyStatedthey willcharge itbackCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomerchewingloudly inyour earClaims theycancelledwithsomeoneelseHumanaCallClaimsCallDoes nottell you tohave a niceday backMemberhangs upon you midsentenceCustomersays Hi thenputs you onhold rightawayChargedbysomeoneelseMemberneverreturns cxlformCustomerswears atyouTrying tologin tothe wrongwebsiteMultipleCXL foroneMemberChangeformCustomersyells atyouCustomercalls you bythe wrongnameDemandsasupervisorMember triesto flaunt their"wealthy"statusCustomerbreathesheavily intothe phoneFakelaugh at acustomer'sbad jokeCustomerasks how youare and thencontinues totalkCustomer startstalking to otherperson in theroom with themand will notrespond to youMembercomplainedthat they onlyget paper idcardMemberclaims theyonly signedup for __# ofmonthsCustomerangry thatwe cannotsend paperbillCallabandoned"I need totalk toShannonKennedy"Claimsthey neversigned upfor a policyStatedthey willcharge itbackCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomerchewingloudly inyour earClaims theycancelledwithsomeoneelseHumanaCallClaimsCallDoes nottell you tohave a niceday backMemberhangs upon you midsentenceCustomersays Hi thenputs you onhold rightawayChargedbysomeoneelseMemberneverreturns cxlformCustomerswears atyouTrying tologin tothe wrongwebsiteMultipleCXL foroneMemberChangeformCustomersyells atyouCustomercalls you bythe wrongnameDemandsasupervisor

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
B
5
O
6
G
7
I
8
N
9
I
10
G
11
G
12
G
13
O
14
N
15
B
16
O
17
O
18
N
19
B
20
B
21
N
22
G
23
O
24
N
25
I
26
B
27
O
28
G
29
I
  1. B-Member tries to flaunt their "wealthy" status
  2. I-Customer breathes heavily into the phone
  3. I-Fake laugh at a customer's bad joke
  4. B-Customer asks how you are and then continues to talk
  5. O-Customer starts talking to other person in the room with them and will not respond to you
  6. G-Member complained that they only get paper id card
  7. I-Member claims they only signed up for __# of months
  8. N-Customer angry that we cannot send paper bill
  9. I-Call abandoned
  10. G-"I need to talk to Shannon Kennedy"
  11. G-Claims they never signed up for a policy
  12. G-Stated they will charge it back
  13. O-Customer says they have no more questions and proceed to ask another question
  14. N-Customer chewing loudly in your ear
  15. B-Claims they cancelled with someone else
  16. O-Humana Call
  17. O-Claims Call
  18. N-Does not tell you to have a nice day back
  19. B-Member hangs up on you mid sentence
  20. B-Customer says Hi then puts you on hold right away
  21. N-Charged by someone else
  22. G-Member never returns cxl form
  23. O-Customer swears at you
  24. N-Trying to login to the wrong website
  25. I-Multiple CXL for one Member
  26. B-Change form
  27. O-Customers yells at you
  28. G-Customer calls you by the wrong name
  29. I-Demands a supervisor