Membercomplainedthat they onlyget paper idcardCustomerchewingloudly inyour earMemberhangs upon you midsentenceMemberclaims theyonly signedup for __# ofmonthsFakelaugh at acustomer'sbad jokeMemberneverreturns cxlformClaimsCallChangeformClaimsthey neversigned upfor a policyCustomerangry thatwe cannotsend paperbillStatedthey willcharge itbackCustomersyells atyouDoes nottell you tohave a niceday backMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Customercalls you bythe wrongnameDemandsasupervisorHumanaCallCustomersays Hi thenputs you onhold rightawayMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomerbreathesheavily intothe phoneCallabandonedCustomer startstalking to otherperson in theroom with themand will notrespond to youTrying tologin tothe wrongwebsiteChargedbysomeoneelseClaims theycancelledwithsomeoneelseCustomerswears atyouCustomerasks how youare and thencontinues totalkMembercomplainedthat they onlyget paper idcardCustomerchewingloudly inyour earMemberhangs upon you midsentenceMemberclaims theyonly signedup for __# ofmonthsFakelaugh at acustomer'sbad jokeMemberneverreturns cxlformClaimsCallChangeformClaimsthey neversigned upfor a policyCustomerangry thatwe cannotsend paperbillStatedthey willcharge itbackCustomersyells atyouDoes nottell you tohave a niceday backMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Customercalls you bythe wrongnameDemandsasupervisorHumanaCallCustomersays Hi thenputs you onhold rightawayMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomerbreathesheavily intothe phoneCallabandonedCustomer startstalking to otherperson in theroom with themand will notrespond to youTrying tologin tothe wrongwebsiteChargedbysomeoneelseClaims theycancelledwithsomeoneelseCustomerswears atyouCustomerasks how youare and thencontinues totalk

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
I
5
I
6
G
7
O
8
B
9
G
10
N
11
G
12
O
13
N
14
B
15
G
16
G
17
I
18
O
19
B
20
I
21
O
22
I
23
I
24
O
25
N
26
N
27
B
28
O
29
B
  1. G-Member complained that they only get paper id card
  2. N-Customer chewing loudly in your ear
  3. B-Member hangs up on you mid sentence
  4. I-Member claims they only signed up for __# of months
  5. I-Fake laugh at a customer's bad joke
  6. G-Member never returns cxl form
  7. O-Claims Call
  8. B-Change form
  9. G-Claims they never signed up for a policy
  10. N-Customer angry that we cannot send paper bill
  11. G-Stated they will charge it back
  12. O-Customers yells at you
  13. N-Does not tell you to have a nice day back
  14. B-Member tries to flaunt their "wealthy" status
  15. G-"I need to talk to Shannon Kennedy"
  16. G-Customer calls you by the wrong name
  17. I-Demands a supervisor
  18. O-Humana Call
  19. B-Customer says Hi then puts you on hold right away
  20. I-Multiple CXL for one Member
  21. O-Customer says they have no more questions and proceed to ask another question
  22. I-Customer breathes heavily into the phone
  23. I-Call abandoned
  24. O-Customer starts talking to other person in the room with them and will not respond to you
  25. N-Trying to login to the wrong website
  26. N-Charged by someone else
  27. B-Claims they cancelled with someone else
  28. O-Customer swears at you
  29. B-Customer asks how you are and then continues to talk