ClaimsCallCustomersyells atyouCustomerasks how youare and thencontinues totalkMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionTrying tologin tothe wrongwebsiteCallabandonedMemberneverreturns cxlformChangeformDemandsasupervisorCustomerbreathesheavily intothe phoneClaimsthey neversigned upfor a policyFakelaugh at acustomer'sbad jokeMemberhangs upon you midsentenceCustomerangry thatwe cannotsend paperbillCustomercalls you bythe wrongnameDoes nottell you tohave a niceday backClaims theycancelledwithsomeoneelseMember triesto flaunt their"wealthy"statusChargedbysomeoneelseStatedthey willcharge itbackCustomerchewingloudly inyour earCustomer startstalking to otherperson in theroom with themand will notrespond to you"I need totalk toShannonKennedy"HumanaCallMembercomplainedthat they onlyget paper idcardCustomersays Hi thenputs you onhold rightawayCustomerswears atyouMemberclaims theyonly signedup for __# ofmonthsClaimsCallCustomersyells atyouCustomerasks how youare and thencontinues totalkMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionTrying tologin tothe wrongwebsiteCallabandonedMemberneverreturns cxlformChangeformDemandsasupervisorCustomerbreathesheavily intothe phoneClaimsthey neversigned upfor a policyFakelaugh at acustomer'sbad jokeMemberhangs upon you midsentenceCustomerangry thatwe cannotsend paperbillCustomercalls you bythe wrongnameDoes nottell you tohave a niceday backClaims theycancelledwithsomeoneelseMember triesto flaunt their"wealthy"statusChargedbysomeoneelseStatedthey willcharge itbackCustomerchewingloudly inyour earCustomer startstalking to otherperson in theroom with themand will notrespond to you"I need totalk toShannonKennedy"HumanaCallMembercomplainedthat they onlyget paper idcardCustomersays Hi thenputs you onhold rightawayCustomerswears atyouMemberclaims theyonly signedup for __# ofmonths

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
I
5
O
6
N
7
I
8
G
9
B
10
I
11
I
12
G
13
I
14
B
15
N
16
G
17
N
18
B
19
B
20
N
21
G
22
N
23
O
24
G
25
O
26
G
27
B
28
O
29
I
  1. O-Claims Call
  2. O-Customers yells at you
  3. B-Customer asks how you are and then continues to talk
  4. I-Multiple CXL for one Member
  5. O-Customer says they have no more questions and proceed to ask another question
  6. N-Trying to login to the wrong website
  7. I-Call abandoned
  8. G-Member never returns cxl form
  9. B-Change form
  10. I-Demands a supervisor
  11. I-Customer breathes heavily into the phone
  12. G-Claims they never signed up for a policy
  13. I-Fake laugh at a customer's bad joke
  14. B-Member hangs up on you mid sentence
  15. N-Customer angry that we cannot send paper bill
  16. G-Customer calls you by the wrong name
  17. N-Does not tell you to have a nice day back
  18. B-Claims they cancelled with someone else
  19. B-Member tries to flaunt their "wealthy" status
  20. N-Charged by someone else
  21. G-Stated they will charge it back
  22. N-Customer chewing loudly in your ear
  23. O-Customer starts talking to other person in the room with them and will not respond to you
  24. G-"I need to talk to Shannon Kennedy"
  25. O-Humana Call
  26. G-Member complained that they only get paper id card
  27. B-Customer says Hi then puts you on hold right away
  28. O-Customer swears at you
  29. I-Member claims they only signed up for __# of months