Memberneverreturns cxlformCustomerasks how youare and thencontinues totalkStatedthey willcharge itbackCustomerangry thatwe cannotsend paperbillCustomersays Hi thenputs you onhold rightawayMultipleCXL foroneMemberCustomer startstalking to otherperson in theroom with themand will notrespond to youMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Memberclaims theyonly signedup for __# ofmonthsCustomercalls you bythe wrongnameCustomersyells atyouCustomerchewingloudly inyour earTrying tologin tothe wrongwebsiteCustomerbreathesheavily intothe phoneHumanaCallMembercomplainedthat they onlyget paper idcardChangeformFakelaugh at acustomer'sbad jokeCustomer saysthey have nomore questionsand proceed toask anotherquestionDemandsasupervisorDoes nottell you tohave a niceday backCustomerswears atyouMemberhangs upon you midsentenceClaimsCallCallabandonedClaimsthey neversigned upfor a policyChargedbysomeoneelseClaims theycancelledwithsomeoneelseMemberneverreturns cxlformCustomerasks how youare and thencontinues totalkStatedthey willcharge itbackCustomerangry thatwe cannotsend paperbillCustomersays Hi thenputs you onhold rightawayMultipleCXL foroneMemberCustomer startstalking to otherperson in theroom with themand will notrespond to youMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Memberclaims theyonly signedup for __# ofmonthsCustomercalls you bythe wrongnameCustomersyells atyouCustomerchewingloudly inyour earTrying tologin tothe wrongwebsiteCustomerbreathesheavily intothe phoneHumanaCallMembercomplainedthat they onlyget paper idcardChangeformFakelaugh at acustomer'sbad jokeCustomer saysthey have nomore questionsand proceed toask anotherquestionDemandsasupervisorDoes nottell you tohave a niceday backCustomerswears atyouMemberhangs upon you midsentenceClaimsCallCallabandonedClaimsthey neversigned upfor a policyChargedbysomeoneelseClaims theycancelledwithsomeoneelse

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
N
5
B
6
I
7
O
8
B
9
G
10
I
11
G
12
O
13
N
14
N
15
I
16
O
17
G
18
B
19
I
20
O
21
I
22
N
23
O
24
B
25
O
26
I
27
G
28
N
29
B
  1. G-Member never returns cxl form
  2. B-Customer asks how you are and then continues to talk
  3. G-Stated they will charge it back
  4. N-Customer angry that we cannot send paper bill
  5. B-Customer says Hi then puts you on hold right away
  6. I-Multiple CXL for one Member
  7. O-Customer starts talking to other person in the room with them and will not respond to you
  8. B-Member tries to flaunt their "wealthy" status
  9. G-"I need to talk to Shannon Kennedy"
  10. I-Member claims they only signed up for __# of months
  11. G-Customer calls you by the wrong name
  12. O-Customers yells at you
  13. N-Customer chewing loudly in your ear
  14. N-Trying to login to the wrong website
  15. I-Customer breathes heavily into the phone
  16. O-Humana Call
  17. G-Member complained that they only get paper id card
  18. B-Change form
  19. I-Fake laugh at a customer's bad joke
  20. O-Customer says they have no more questions and proceed to ask another question
  21. I-Demands a supervisor
  22. N-Does not tell you to have a nice day back
  23. O-Customer swears at you
  24. B-Member hangs up on you mid sentence
  25. O-Claims Call
  26. I-Call abandoned
  27. G-Claims they never signed up for a policy
  28. N-Charged by someone else
  29. B-Claims they cancelled with someone else