Customerchewingloudly inyour earStatedthey willcharge itbackCustomerangry thatwe cannotsend paperbillMemberclaims theyonly signedup for __# ofmonthsClaims theycancelledwithsomeoneelseMembercomplainedthat they onlyget paper idcardCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomerasks how youare and thencontinues totalkMemberneverreturns cxlform"I need totalk toShannonKennedy"MultipleCXL foroneMemberClaimsthey neversigned upfor a policyFakelaugh at acustomer'sbad jokeCustomersays Hi thenputs you onhold rightawayCustomerbreathesheavily intothe phoneTrying tologin tothe wrongwebsiteHumanaCallDoes nottell you tohave a niceday backCallabandonedCustomersyells atyouCustomerswears atyouChangeformChargedbysomeoneelseDemandsasupervisorCustomercalls you bythe wrongnameMemberhangs upon you midsentenceClaimsCallMember triesto flaunt their"wealthy"statusCustomerchewingloudly inyour earStatedthey willcharge itbackCustomerangry thatwe cannotsend paperbillMemberclaims theyonly signedup for __# ofmonthsClaims theycancelledwithsomeoneelseMembercomplainedthat they onlyget paper idcardCustomer saysthey have nomore questionsand proceed toask anotherquestionCustomer startstalking to otherperson in theroom with themand will notrespond to youCustomerasks how youare and thencontinues totalkMemberneverreturns cxlform"I need totalk toShannonKennedy"MultipleCXL foroneMemberClaimsthey neversigned upfor a policyFakelaugh at acustomer'sbad jokeCustomersays Hi thenputs you onhold rightawayCustomerbreathesheavily intothe phoneTrying tologin tothe wrongwebsiteHumanaCallDoes nottell you tohave a niceday backCallabandonedCustomersyells atyouCustomerswears atyouChangeformChargedbysomeoneelseDemandsasupervisorCustomercalls you bythe wrongnameMemberhangs upon you midsentenceClaimsCallMember triesto flaunt their"wealthy"status

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
N
4
I
5
B
6
G
7
O
8
O
9
B
10
G
11
G
12
I
13
G
14
I
15
B
16
I
17
N
18
O
19
N
20
I
21
O
22
O
23
B
24
N
25
I
26
G
27
B
28
O
29
B
  1. N-Customer chewing loudly in your ear
  2. G-Stated they will charge it back
  3. N-Customer angry that we cannot send paper bill
  4. I-Member claims they only signed up for __# of months
  5. B-Claims they cancelled with someone else
  6. G-Member complained that they only get paper id card
  7. O-Customer says they have no more questions and proceed to ask another question
  8. O-Customer starts talking to other person in the room with them and will not respond to you
  9. B-Customer asks how you are and then continues to talk
  10. G-Member never returns cxl form
  11. G-"I need to talk to Shannon Kennedy"
  12. I-Multiple CXL for one Member
  13. G-Claims they never signed up for a policy
  14. I-Fake laugh at a customer's bad joke
  15. B-Customer says Hi then puts you on hold right away
  16. I-Customer breathes heavily into the phone
  17. N-Trying to login to the wrong website
  18. O-Humana Call
  19. N-Does not tell you to have a nice day back
  20. I-Call abandoned
  21. O-Customers yells at you
  22. O-Customer swears at you
  23. B-Change form
  24. N-Charged by someone else
  25. I-Demands a supervisor
  26. G-Customer calls you by the wrong name
  27. B-Member hangs up on you mid sentence
  28. O-Claims Call
  29. B-Member tries to flaunt their "wealthy" status