Fakelaugh at acustomer'sbad jokeCustomerasks how youare and thencontinues totalkCustomersays Hi thenputs you onhold rightawayMembercomplainedthat they onlyget paper idcardCustomercalls you bythe wrongnameCustomerswears atyouChangeformCustomer startstalking to otherperson in theroom with themand will notrespond to youHumanaCallDoes nottell you tohave a niceday backCustomer saysthey have nomore questionsand proceed toask anotherquestionClaims theycancelledwithsomeoneelseClaimsCallCustomersyells atyou"I need totalk toShannonKennedy"Customerangry thatwe cannotsend paperbillMemberclaims theyonly signedup for __# ofmonthsMemberhangs upon you midsentenceMultipleCXL foroneMemberCustomerbreathesheavily intothe phoneTrying tologin tothe wrongwebsiteChargedbysomeoneelseDemandsasupervisorMemberneverreturns cxlformStatedthey willcharge itbackCallabandonedClaimsthey neversigned upfor a policyMember triesto flaunt their"wealthy"statusCustomerchewingloudly inyour earFakelaugh at acustomer'sbad jokeCustomerasks how youare and thencontinues totalkCustomersays Hi thenputs you onhold rightawayMembercomplainedthat they onlyget paper idcardCustomercalls you bythe wrongnameCustomerswears atyouChangeformCustomer startstalking to otherperson in theroom with themand will notrespond to youHumanaCallDoes nottell you tohave a niceday backCustomer saysthey have nomore questionsand proceed toask anotherquestionClaims theycancelledwithsomeoneelseClaimsCallCustomersyells atyou"I need totalk toShannonKennedy"Customerangry thatwe cannotsend paperbillMemberclaims theyonly signedup for __# ofmonthsMemberhangs upon you midsentenceMultipleCXL foroneMemberCustomerbreathesheavily intothe phoneTrying tologin tothe wrongwebsiteChargedbysomeoneelseDemandsasupervisorMemberneverreturns cxlformStatedthey willcharge itbackCallabandonedClaimsthey neversigned upfor a policyMember triesto flaunt their"wealthy"statusCustomerchewingloudly inyour ear

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
B
4
G
5
G
6
O
7
B
8
O
9
O
10
N
11
O
12
B
13
O
14
O
15
G
16
N
17
I
18
B
19
I
20
I
21
N
22
N
23
I
24
G
25
G
26
I
27
G
28
B
29
N
  1. I-Fake laugh at a customer's bad joke
  2. B-Customer asks how you are and then continues to talk
  3. B-Customer says Hi then puts you on hold right away
  4. G-Member complained that they only get paper id card
  5. G-Customer calls you by the wrong name
  6. O-Customer swears at you
  7. B-Change form
  8. O-Customer starts talking to other person in the room with them and will not respond to you
  9. O-Humana Call
  10. N-Does not tell you to have a nice day back
  11. O-Customer says they have no more questions and proceed to ask another question
  12. B-Claims they cancelled with someone else
  13. O-Claims Call
  14. O-Customers yells at you
  15. G-"I need to talk to Shannon Kennedy"
  16. N-Customer angry that we cannot send paper bill
  17. I-Member claims they only signed up for __# of months
  18. B-Member hangs up on you mid sentence
  19. I-Multiple CXL for one Member
  20. I-Customer breathes heavily into the phone
  21. N-Trying to login to the wrong website
  22. N-Charged by someone else
  23. I-Demands a supervisor
  24. G-Member never returns cxl form
  25. G-Stated they will charge it back
  26. I-Call abandoned
  27. G-Claims they never signed up for a policy
  28. B-Member tries to flaunt their "wealthy" status
  29. N-Customer chewing loudly in your ear