Customer startstalking to otherperson in theroom with themand will notrespond to youTrying tologin tothe wrongwebsiteCustomercalls you bythe wrongnameCustomerbreathesheavily intothe phoneChangeformDoes nottell you tohave a niceday backCustomersays Hi thenputs you onhold rightawayHumanaCallCustomer saysthey have nomore questionsand proceed toask anotherquestion"I need totalk toShannonKennedy"Customerswears atyouChargedbysomeoneelseCustomersyells atyouClaimsthey neversigned upfor a policyCallabandonedMultipleCXL foroneMemberDemandsasupervisorCustomerasks how youare and thencontinues totalkMemberhangs upon you midsentenceMemberclaims theyonly signedup for __# ofmonthsCustomerangry thatwe cannotsend paperbillMemberneverreturns cxlformClaimsCallCustomerchewingloudly inyour earMembercomplainedthat they onlyget paper idcardClaims theycancelledwithsomeoneelseFakelaugh at acustomer'sbad jokeStatedthey willcharge itbackMember triesto flaunt their"wealthy"statusCustomer startstalking to otherperson in theroom with themand will notrespond to youTrying tologin tothe wrongwebsiteCustomercalls you bythe wrongnameCustomerbreathesheavily intothe phoneChangeformDoes nottell you tohave a niceday backCustomersays Hi thenputs you onhold rightawayHumanaCallCustomer saysthey have nomore questionsand proceed toask anotherquestion"I need totalk toShannonKennedy"Customerswears atyouChargedbysomeoneelseCustomersyells atyouClaimsthey neversigned upfor a policyCallabandonedMultipleCXL foroneMemberDemandsasupervisorCustomerasks how youare and thencontinues totalkMemberhangs upon you midsentenceMemberclaims theyonly signedup for __# ofmonthsCustomerangry thatwe cannotsend paperbillMemberneverreturns cxlformClaimsCallCustomerchewingloudly inyour earMembercomplainedthat they onlyget paper idcardClaims theycancelledwithsomeoneelseFakelaugh at acustomer'sbad jokeStatedthey willcharge itbackMember triesto flaunt their"wealthy"status

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
I
5
B
6
N
7
B
8
O
9
O
10
G
11
O
12
N
13
O
14
G
15
I
16
I
17
I
18
B
19
B
20
I
21
N
22
G
23
O
24
N
25
G
26
B
27
I
28
G
29
B
  1. O-Customer starts talking to other person in the room with them and will not respond to you
  2. N-Trying to login to the wrong website
  3. G-Customer calls you by the wrong name
  4. I-Customer breathes heavily into the phone
  5. B-Change form
  6. N-Does not tell you to have a nice day back
  7. B-Customer says Hi then puts you on hold right away
  8. O-Humana Call
  9. O-Customer says they have no more questions and proceed to ask another question
  10. G-"I need to talk to Shannon Kennedy"
  11. O-Customer swears at you
  12. N-Charged by someone else
  13. O-Customers yells at you
  14. G-Claims they never signed up for a policy
  15. I-Call abandoned
  16. I-Multiple CXL for one Member
  17. I-Demands a supervisor
  18. B-Customer asks how you are and then continues to talk
  19. B-Member hangs up on you mid sentence
  20. I-Member claims they only signed up for __# of months
  21. N-Customer angry that we cannot send paper bill
  22. G-Member never returns cxl form
  23. O-Claims Call
  24. N-Customer chewing loudly in your ear
  25. G-Member complained that they only get paper id card
  26. B-Claims they cancelled with someone else
  27. I-Fake laugh at a customer's bad joke
  28. G-Stated they will charge it back
  29. B-Member tries to flaunt their "wealthy" status