ChangeformMemberneverreturns cxlformMember triesto flaunt their"wealthy"statusCustomerbreathesheavily intothe phoneHumanaCallClaimsCallCustomersays Hi thenputs you onhold rightawayClaims theycancelledwithsomeoneelseDoes nottell you tohave a niceday backCustomerchewingloudly inyour earStatedthey willcharge itbackCallabandonedDemandsasupervisor"I need totalk toShannonKennedy"Customer saysthey have nomore questionsand proceed toask anotherquestionTrying tologin tothe wrongwebsiteMemberhangs upon you midsentenceCustomerswears atyouMemberclaims theyonly signedup for __# ofmonthsCustomercalls you bythe wrongnameFakelaugh at acustomer'sbad jokeCustomerangry thatwe cannotsend paperbillMultipleCXL foroneMemberChargedbysomeoneelseCustomerasks how youare and thencontinues totalkCustomer startstalking to otherperson in theroom with themand will notrespond to youMembercomplainedthat they onlyget paper idcardCustomersyells atyouClaimsthey neversigned upfor a policyChangeformMemberneverreturns cxlformMember triesto flaunt their"wealthy"statusCustomerbreathesheavily intothe phoneHumanaCallClaimsCallCustomersays Hi thenputs you onhold rightawayClaims theycancelledwithsomeoneelseDoes nottell you tohave a niceday backCustomerchewingloudly inyour earStatedthey willcharge itbackCallabandonedDemandsasupervisor"I need totalk toShannonKennedy"Customer saysthey have nomore questionsand proceed toask anotherquestionTrying tologin tothe wrongwebsiteMemberhangs upon you midsentenceCustomerswears atyouMemberclaims theyonly signedup for __# ofmonthsCustomercalls you bythe wrongnameFakelaugh at acustomer'sbad jokeCustomerangry thatwe cannotsend paperbillMultipleCXL foroneMemberChargedbysomeoneelseCustomerasks how youare and thencontinues totalkCustomer startstalking to otherperson in theroom with themand will notrespond to youMembercomplainedthat they onlyget paper idcardCustomersyells atyouClaimsthey neversigned upfor a policy

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
B
4
I
5
O
6
O
7
B
8
B
9
N
10
N
11
G
12
I
13
I
14
G
15
O
16
N
17
B
18
O
19
I
20
G
21
I
22
N
23
I
24
N
25
B
26
O
27
G
28
O
29
G
  1. B-Change form
  2. G-Member never returns cxl form
  3. B-Member tries to flaunt their "wealthy" status
  4. I-Customer breathes heavily into the phone
  5. O-Humana Call
  6. O-Claims Call
  7. B-Customer says Hi then puts you on hold right away
  8. B-Claims they cancelled with someone else
  9. N-Does not tell you to have a nice day back
  10. N-Customer chewing loudly in your ear
  11. G-Stated they will charge it back
  12. I-Call abandoned
  13. I-Demands a supervisor
  14. G-"I need to talk to Shannon Kennedy"
  15. O-Customer says they have no more questions and proceed to ask another question
  16. N-Trying to login to the wrong website
  17. B-Member hangs up on you mid sentence
  18. O-Customer swears at you
  19. I-Member claims they only signed up for __# of months
  20. G-Customer calls you by the wrong name
  21. I-Fake laugh at a customer's bad joke
  22. N-Customer angry that we cannot send paper bill
  23. I-Multiple CXL for one Member
  24. N-Charged by someone else
  25. B-Customer asks how you are and then continues to talk
  26. O-Customer starts talking to other person in the room with them and will not respond to you
  27. G-Member complained that they only get paper id card
  28. O-Customers yells at you
  29. G-Claims they never signed up for a policy