Customersays Hi thenputs you onhold rightawayStatedthey willcharge itbackCustomercalls you bythe wrongnameCustomer startstalking to otherperson in theroom with themand will notrespond to youMemberclaims theyonly signedup for __# ofmonthsMultipleCXL foroneMemberChangeformClaimsCallMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Customer saysthey have nomore questionsand proceed toask anotherquestionCallabandonedClaimsthey neversigned upfor a policyCustomerswears atyouMemberneverreturns cxlformHumanaCallCustomerbreathesheavily intothe phoneCustomersyells atyouChargedbysomeoneelseCustomerchewingloudly inyour earDoes nottell you tohave a niceday backMemberhangs upon you midsentenceMembercomplainedthat they onlyget paper idcardCustomerangry thatwe cannotsend paperbillDemandsasupervisorCustomerasks how youare and thencontinues totalkTrying tologin tothe wrongwebsiteClaims theycancelledwithsomeoneelseFakelaugh at acustomer'sbad jokeCustomersays Hi thenputs you onhold rightawayStatedthey willcharge itbackCustomercalls you bythe wrongnameCustomer startstalking to otherperson in theroom with themand will notrespond to youMemberclaims theyonly signedup for __# ofmonthsMultipleCXL foroneMemberChangeformClaimsCallMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Customer saysthey have nomore questionsand proceed toask anotherquestionCallabandonedClaimsthey neversigned upfor a policyCustomerswears atyouMemberneverreturns cxlformHumanaCallCustomerbreathesheavily intothe phoneCustomersyells atyouChargedbysomeoneelseCustomerchewingloudly inyour earDoes nottell you tohave a niceday backMemberhangs upon you midsentenceMembercomplainedthat they onlyget paper idcardCustomerangry thatwe cannotsend paperbillDemandsasupervisorCustomerasks how youare and thencontinues totalkTrying tologin tothe wrongwebsiteClaims theycancelledwithsomeoneelseFakelaugh at acustomer'sbad joke

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
O
5
I
6
I
7
B
8
O
9
B
10
G
11
O
12
I
13
G
14
O
15
G
16
O
17
I
18
O
19
N
20
N
21
N
22
B
23
G
24
N
25
I
26
B
27
N
28
B
29
I
  1. B-Customer says Hi then puts you on hold right away
  2. G-Stated they will charge it back
  3. G-Customer calls you by the wrong name
  4. O-Customer starts talking to other person in the room with them and will not respond to you
  5. I-Member claims they only signed up for __# of months
  6. I-Multiple CXL for one Member
  7. B-Change form
  8. O-Claims Call
  9. B-Member tries to flaunt their "wealthy" status
  10. G-"I need to talk to Shannon Kennedy"
  11. O-Customer says they have no more questions and proceed to ask another question
  12. I-Call abandoned
  13. G-Claims they never signed up for a policy
  14. O-Customer swears at you
  15. G-Member never returns cxl form
  16. O-Humana Call
  17. I-Customer breathes heavily into the phone
  18. O-Customers yells at you
  19. N-Charged by someone else
  20. N-Customer chewing loudly in your ear
  21. N-Does not tell you to have a nice day back
  22. B-Member hangs up on you mid sentence
  23. G-Member complained that they only get paper id card
  24. N-Customer angry that we cannot send paper bill
  25. I-Demands a supervisor
  26. B-Customer asks how you are and then continues to talk
  27. N-Trying to login to the wrong website
  28. B-Claims they cancelled with someone else
  29. I-Fake laugh at a customer's bad joke