HumanaCallClaimsthey neversigned upfor a policyCustomer startstalking to otherperson in theroom with themand will notrespond to youMemberclaims theyonly signedup for __# ofmonthsCallabandonedDemandsasupervisorChangeform"I need totalk toShannonKennedy"Customercalls you bythe wrongnameCustomerasks how youare and thencontinues totalkCustomerangry thatwe cannotsend paperbillChargedbysomeoneelseMember triesto flaunt their"wealthy"statusCustomerchewingloudly inyour earCustomerbreathesheavily intothe phoneClaims theycancelledwithsomeoneelseDoes nottell you tohave a niceday backFakelaugh at acustomer'sbad jokeMembercomplainedthat they onlyget paper idcardMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionTrying tologin tothe wrongwebsiteCustomerswears atyouCustomersyells atyouStatedthey willcharge itbackClaimsCallMemberneverreturns cxlformCustomersays Hi thenputs you onhold rightawayMemberhangs upon you midsentenceHumanaCallClaimsthey neversigned upfor a policyCustomer startstalking to otherperson in theroom with themand will notrespond to youMemberclaims theyonly signedup for __# ofmonthsCallabandonedDemandsasupervisorChangeform"I need totalk toShannonKennedy"Customercalls you bythe wrongnameCustomerasks how youare and thencontinues totalkCustomerangry thatwe cannotsend paperbillChargedbysomeoneelseMember triesto flaunt their"wealthy"statusCustomerchewingloudly inyour earCustomerbreathesheavily intothe phoneClaims theycancelledwithsomeoneelseDoes nottell you tohave a niceday backFakelaugh at acustomer'sbad jokeMembercomplainedthat they onlyget paper idcardMultipleCXL foroneMemberCustomer saysthey have nomore questionsand proceed toask anotherquestionTrying tologin tothe wrongwebsiteCustomerswears atyouCustomersyells atyouStatedthey willcharge itbackClaimsCallMemberneverreturns cxlformCustomersays Hi thenputs you onhold rightawayMemberhangs upon you midsentence

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
O
4
I
5
I
6
I
7
B
8
G
9
G
10
B
11
N
12
N
13
B
14
N
15
I
16
B
17
N
18
I
19
G
20
I
21
O
22
N
23
O
24
O
25
G
26
O
27
G
28
B
29
B
  1. O-Humana Call
  2. G-Claims they never signed up for a policy
  3. O-Customer starts talking to other person in the room with them and will not respond to you
  4. I-Member claims they only signed up for __# of months
  5. I-Call abandoned
  6. I-Demands a supervisor
  7. B-Change form
  8. G-"I need to talk to Shannon Kennedy"
  9. G-Customer calls you by the wrong name
  10. B-Customer asks how you are and then continues to talk
  11. N-Customer angry that we cannot send paper bill
  12. N-Charged by someone else
  13. B-Member tries to flaunt their "wealthy" status
  14. N-Customer chewing loudly in your ear
  15. I-Customer breathes heavily into the phone
  16. B-Claims they cancelled with someone else
  17. N-Does not tell you to have a nice day back
  18. I-Fake laugh at a customer's bad joke
  19. G-Member complained that they only get paper id card
  20. I-Multiple CXL for one Member
  21. O-Customer says they have no more questions and proceed to ask another question
  22. N-Trying to login to the wrong website
  23. O-Customer swears at you
  24. O-Customers yells at you
  25. G-Stated they will charge it back
  26. O-Claims Call
  27. G-Member never returns cxl form
  28. B-Customer says Hi then puts you on hold right away
  29. B-Member hangs up on you mid sentence