Membercomplainedthat they onlyget paper idcardCustomercalls you bythe wrongnameChargedbysomeoneelseMemberhangs upon you midsentenceMultipleCXL foroneMemberCustomer startstalking to otherperson in theroom with themand will notrespond to youMemberneverreturns cxlformCustomerbreathesheavily intothe phoneMemberclaims theyonly signedup for __# ofmonthsCustomer saysthey have nomore questionsand proceed toask anotherquestionMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Customersays Hi thenputs you onhold rightawayCustomerchewingloudly inyour earChangeformClaimsthey neversigned upfor a policyTrying tologin tothe wrongwebsiteCustomerasks how youare and thencontinues totalkClaims theycancelledwithsomeoneelseHumanaCallCustomersyells atyouStatedthey willcharge itbackDemandsasupervisorClaimsCallCallabandonedCustomerswears atyouFakelaugh at acustomer'sbad jokeDoes nottell you tohave a niceday backCustomerangry thatwe cannotsend paperbillMembercomplainedthat they onlyget paper idcardCustomercalls you bythe wrongnameChargedbysomeoneelseMemberhangs upon you midsentenceMultipleCXL foroneMemberCustomer startstalking to otherperson in theroom with themand will notrespond to youMemberneverreturns cxlformCustomerbreathesheavily intothe phoneMemberclaims theyonly signedup for __# ofmonthsCustomer saysthey have nomore questionsand proceed toask anotherquestionMember triesto flaunt their"wealthy"status"I need totalk toShannonKennedy"Customersays Hi thenputs you onhold rightawayCustomerchewingloudly inyour earChangeformClaimsthey neversigned upfor a policyTrying tologin tothe wrongwebsiteCustomerasks how youare and thencontinues totalkClaims theycancelledwithsomeoneelseHumanaCallCustomersyells atyouStatedthey willcharge itbackDemandsasupervisorClaimsCallCallabandonedCustomerswears atyouFakelaugh at acustomer'sbad jokeDoes nottell you tohave a niceday backCustomerangry thatwe cannotsend paperbill

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
N
4
B
5
I
6
O
7
G
8
I
9
I
10
O
11
B
12
G
13
B
14
N
15
B
16
G
17
N
18
B
19
B
20
O
21
O
22
G
23
I
24
O
25
I
26
O
27
I
28
N
29
N
  1. G-Member complained that they only get paper id card
  2. G-Customer calls you by the wrong name
  3. N-Charged by someone else
  4. B-Member hangs up on you mid sentence
  5. I-Multiple CXL for one Member
  6. O-Customer starts talking to other person in the room with them and will not respond to you
  7. G-Member never returns cxl form
  8. I-Customer breathes heavily into the phone
  9. I-Member claims they only signed up for __# of months
  10. O-Customer says they have no more questions and proceed to ask another question
  11. B-Member tries to flaunt their "wealthy" status
  12. G-"I need to talk to Shannon Kennedy"
  13. B-Customer says Hi then puts you on hold right away
  14. N-Customer chewing loudly in your ear
  15. B-Change form
  16. G-Claims they never signed up for a policy
  17. N-Trying to login to the wrong website
  18. B-Customer asks how you are and then continues to talk
  19. B-Claims they cancelled with someone else
  20. O-Humana Call
  21. O-Customers yells at you
  22. G-Stated they will charge it back
  23. I-Demands a supervisor
  24. O-Claims Call
  25. I-Call abandoned
  26. O-Customer swears at you
  27. I-Fake laugh at a customer's bad joke
  28. N-Does not tell you to have a nice day back
  29. N-Customer angry that we cannot send paper bill