HumanaCallChargedbysomeoneelseMemberclaims theyonly signedup for __# ofmonthsClaimsCallMember triesto flaunt their"wealthy"statusTrying tologin tothe wrongwebsiteCustomer startstalking to otherperson in theroom with themand will notrespond to youClaims theycancelledwithsomeoneelseCustomercalls you bythe wrongnameCustomerchewingloudly inyour earClaimsthey neversigned upfor a policyCustomerswears atyouDemandsasupervisorStatedthey willcharge itbackCallabandonedMembercomplainedthat they onlyget paper idcardCustomer saysthey have nomore questionsand proceed toask anotherquestionMemberhangs upon you midsentenceDoes nottell you tohave a niceday backCustomerbreathesheavily intothe phoneMultipleCXL foroneMemberCustomerasks how youare and thencontinues totalkFakelaugh at acustomer'sbad jokeMemberneverreturns cxlform"I need totalk toShannonKennedy"Customersyells atyouCustomerangry thatwe cannotsend paperbillChangeformCustomersays Hi thenputs you onhold rightawayHumanaCallChargedbysomeoneelseMemberclaims theyonly signedup for __# ofmonthsClaimsCallMember triesto flaunt their"wealthy"statusTrying tologin tothe wrongwebsiteCustomer startstalking to otherperson in theroom with themand will notrespond to youClaims theycancelledwithsomeoneelseCustomercalls you bythe wrongnameCustomerchewingloudly inyour earClaimsthey neversigned upfor a policyCustomerswears atyouDemandsasupervisorStatedthey willcharge itbackCallabandonedMembercomplainedthat they onlyget paper idcardCustomer saysthey have nomore questionsand proceed toask anotherquestionMemberhangs upon you midsentenceDoes nottell you tohave a niceday backCustomerbreathesheavily intothe phoneMultipleCXL foroneMemberCustomerasks how youare and thencontinues totalkFakelaugh at acustomer'sbad jokeMemberneverreturns cxlform"I need totalk toShannonKennedy"Customersyells atyouCustomerangry thatwe cannotsend paperbillChangeformCustomersays Hi thenputs you onhold rightaway

Bad Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
O
5
B
6
N
7
O
8
B
9
G
10
N
11
G
12
O
13
I
14
G
15
I
16
G
17
O
18
B
19
N
20
I
21
I
22
B
23
I
24
G
25
G
26
O
27
N
28
B
29
B
  1. O-Humana Call
  2. N-Charged by someone else
  3. I-Member claims they only signed up for __# of months
  4. O-Claims Call
  5. B-Member tries to flaunt their "wealthy" status
  6. N-Trying to login to the wrong website
  7. O-Customer starts talking to other person in the room with them and will not respond to you
  8. B-Claims they cancelled with someone else
  9. G-Customer calls you by the wrong name
  10. N-Customer chewing loudly in your ear
  11. G-Claims they never signed up for a policy
  12. O-Customer swears at you
  13. I-Demands a supervisor
  14. G-Stated they will charge it back
  15. I-Call abandoned
  16. G-Member complained that they only get paper id card
  17. O-Customer says they have no more questions and proceed to ask another question
  18. B-Member hangs up on you mid sentence
  19. N-Does not tell you to have a nice day back
  20. I-Customer breathes heavily into the phone
  21. I-Multiple CXL for one Member
  22. B-Customer asks how you are and then continues to talk
  23. I-Fake laugh at a customer's bad joke
  24. G-Member never returns cxl form
  25. G-"I need to talk to Shannon Kennedy"
  26. O-Customers yells at you
  27. N-Customer angry that we cannot send paper bill
  28. B-Change form
  29. B-Customer says Hi then puts you on hold right away