Transfercall tocorrectqueueReferenceHandbooksCompletePhoneIntakeProcessEVFEReassignDocsProcessTaxesReferredcase forOPAccessRenewalAccessKIDSTook 15CallsTodayOrderedNew FHCardsReadFSScriptsUse FDSHw/ client'spermissionCompleteBaby AddProcessSEIRFReturnedMailTransferCase tootherConsortiaIssue FSsupplementACPAccessAppPaperRenewalAccessChangeRFA AfterOn-DemandHoursProcessNVMASFormReassigncase tonewcaseloadTelephonicSigPaperAppProcessPaystubsFSInterviewPhoneChangeReportSendManualNODNewProgramAddManualCert/3070CRCEmailCompletePhoneRenewalBreakinServiceConfirmNew CaseforcoworkerUIBDiscrepancySWICADiscrepancyTransfercall tocorrectqueueReferenceHandbooksCompletePhoneIntakeProcessEVFEReassignDocsProcessTaxesReferredcase forOPAccessRenewalAccessKIDSTook 15CallsTodayOrderedNew FHCardsReadFSScriptsUse FDSHw/ client'spermissionCompleteBaby AddProcessSEIRFReturnedMailTransferCase tootherConsortiaIssue FSsupplementACPAccessAppPaperRenewalAccessChangeRFA AfterOn-DemandHoursProcessNVMASFormReassigncase tonewcaseloadTelephonicSigPaperAppProcessPaystubsFSInterviewPhoneChangeReportSendManualNODNewProgramAddManualCert/3070CRCEmailCompletePhoneRenewalBreakinServiceConfirmNew CaseforcoworkerUIBDiscrepancySWICADiscrepancy

WREA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer call to correct queue
  2. Reference Handbooks
  3. Complete Phone Intake
  4. Process EVFE
  5. Reassign Docs
  6. Process Taxes
  7. Referred case for OP
  8. Access Renewal
  9. Access KIDS
  10. Took 15 Calls Today
  11. Ordered New FH Cards
  12. Read FS Scripts
  13. Use FDSH w/ client's permission
  14. Complete Baby Add
  15. Process SEIRF
  16. Returned Mail
  17. Transfer Case to other Consortia
  18. Issue FS supplement
  19. ACP Access App
  20. Paper Renewal
  21. Access Change
  22. RFA After On-Demand Hours
  23. Process NV
  24. MAS Form
  25. Reassign case to new caseload
  26. Telephonic Sig
  27. Paper App
  28. Process Paystubs
  29. FS Interview
  30. Phone Change Report
  31. Send Manual NOD
  32. New Program Add
  33. Manual Cert/3070
  34. CRC Email
  35. Complete Phone Renewal
  36. Break in Service
  37. Confirm New Case for coworker
  38. UIB Discrepancy
  39. SWICA Discrepancy